Excelente 8,3
com base em 1150 avaliações

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Excelente



a partir de 1150 comentários
  • Limpeza 8,6
  • Instalações 8,4
  • Localização 8,5
  • Conforto/Equipamentos do quarto 8,4
  • Atendimento 8,3
  • Qualidade-preço 7,9
  • Alimentação/Restaurante 7,8
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Kaylee, Estados Unidos da América
Viajantes Individuais
Quarto Queen ou Twin Superior com Smartphone
Hospedou-se 1 noite em agosto de 2016
Great Hotel
A good price for what you get. The room was huge for Hong Kong, and the pool on the roof is tough to beat. You do have to walk 5-10 minutes to get to the center of TST which is actually a little far for Hong Kong, but no big deal at all.
Avaliado 30 agosto 2016

KIRSTEN, Filipinas
Viajantes em Negócios
Superior
Hospedou-se 3 noites em julho de 2016
very good..very peaceful
very good..very peaceful
Avaliado 29 agosto 2016

eileen, Filipinas
Família com criança pequena
Superior
Hospedou-se 2 noites em agosto de 2016
Good location. Nice room, great bed and comfortable pillows. Swimming pool too cold to be able to swim longer.
Avaliado 25 agosto 2016

Lisa, Nova Zelândia
Casal
Deluxe
Hospedou-se 5 noites em agosto de 2016
Definitely liked our stay here!
Great hotel with spacious room, nice pool and helpful staff.
Avaliado 23 agosto 2016

Hyerim, Coréia do Sul
Viajantes Individuais
Hospedou-se 1 noite em agosto de 2016
good!
Room: wide & clean but expensive...
Avaliado 20 agosto 2016

Taek-Gwang, Coréia do Sul
Viajantes Individuais
Deluxe
Hospedou-se 3 noites em agosto de 2016
Location is perfect
Good location. The staff is so kind. The pool on the rooftop is fantastic.
Avaliado 19 agosto 2016

Kheng, Singapura
Viajantes em Negócios
Deluxe
Hospedou-se 2 noites em agosto de 2016
Attitude
There is no queuing pattern or system. Counter adviser simply take whoever walks in or cut in front. Front desk is not polite. I'm a customer, I don't owe the hotel anything or the staff!
Avaliado 14 agosto 2016

Jayesh, Reino Unido
Família com criança
Deluxe
Hospedou-se 7 noites em julho de 2016
Nice hotel and good location
A nice hotel and well connected. The staff we encountered were friendly and willing to help.
Avaliado 09 agosto 2016

Sungwook, Coréia do Sul
Viajantes em Negócios
Superior
Hospedou-se 2 noites em agosto de 2016
excellent
very good trouble
Avaliado 08 agosto 2016

YIRU, Taiwan
Casal
Premier
Hospedou-se 1 noite em julho de 2016
the concierge is terrible
Originally we were supposed to have a good stay, but it was all ruined by the inattentive and terrible concierge service next to the front desk. We bought food that requires refrigerator, we called first to inquire if the front desk could put the food in the fridge and they said yes. Then we gave our food to the concierge and remind them again that it has to be put in the fridge. When we return to the hotel ready to pick up our luggage and the food, we discovered that the food was hanged on our luggage outside the hotel, and everything got rotten. We were very angry since it's a waste of food (we could not eat it again after it's exposed in hot weather for so many hours) so we complained to the concierge manager. The manager distrusted us and treat us like we were lying. We were furious and disappointed about how Royal Garden Hotel treat its customer and reluctant to apologize when it's their staff's fault.
Avaliado 29 julho 2016


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