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Excelente 8,3
com base em 309 avaliações

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Excelente



a partir de 309 comentários
  • Condições/Limpeza do hotel 8,5
  • Instalações 8,3
  • Localização 8,2
  • Conforto/Equipamentos do quarto 8,5
  • Desempenho do pessoal 8,4
  • Qualidade-preço 7,8
  • Alimentação/Restaurante 8,2

7,6 Jaime I.
Estados Unidos da América
05 fevereiro 2016
Ho Ho Ho Holiday
Took my wife and young daughter for a Christmas holiday. Our stay was very relaxing. The extra portable bed was provided without cost which my daughter loved. The buffet was great. Service all around is terrific. Had a problem with the TV and a hotel technician was at our room within 15 minutes. Relaxing cabanas by the pool for daddy and a kiddy pool for daughter plus other activities for kids.

10 Nur A.
Singapura
08 janeiro 2016
Amazing stay yet again!
Friendly hotel staff, food variety at Jamoo & the ambiance
This is the second time we're staying at Shangri La Surabaya and we're as impressed by their service as the first time we came. We always look forward to an amazing stay with Shangri La Surabaya and they have not disappointed us at all. They deserve being a 5 star hotel definitely. Thank you Shangri La Surabaya. We'll definitely be back again.

10 Siim S.
Estônia
19 dezembro 2015
Great! A Shangri-La true to its name :)
Couples relaxing, sauna/spa, food

7 gisela F.
Indonésia
03 dezembro 2015
the toilet flush is jammed and the bathub as well
its clean, convinient
The toilet was jammed and the bathub as well for few days that I stay there, the food is okay,

9,7 FERNAND S.
Indonésia
18 outubro 2015
Luxurious and Comfy
Food, Staff and ambience
Just a short, nice and comfy stay

8,7 Eristiana T.
Indonésia
16 outubro 2015
kamarnya masih konvensional
good food, best pool, helpful staff
had a great restaurant, nice and helpful staff but the room still conventional. need upgrading in room decor so that customer feels worth staying here.

8,7 Joanna C.
Singapura
06 agosto 2015
Great stay for business trip
Location, Safety, Value
The stay was great. Ideal place for meetings. Clean room and comfortable bed

8,7 Karel K.
Indonésia
01 agosto 2015
NICE PLACE
Near shopping Center

5,7 Budi G.
Indonésia
26 junho 2015
Hotel ok
Ok ok ok hotel

8 hakrok C.
Coréia do Sul
24 junho 2015
Little bit old but comfortable
Calm, clean, comfortable
Hotel is kinda old but can feel comfortable. Breakfast is not so good, during 4-stayed-mornings, everyday almost same.