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2015
Excelente 8,7
com base em 7509 avaliações

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Excelente



a partir de 7509 comentários
  • Condições/Limpeza do hotel 9,2
  • Instalações 9,1
  • Localização 8,7
  • Conforto/Equipamentos do quarto 8,9
  • Desempenho do pessoal 9,0
  • Qualidade-preço 8,4
  • Alimentação/Restaurante 8,1
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hengkiang W.
Singapura
19 agosto 2016
Very disappointed trip for a regular galaxy hotel guest
Complaint about TV setting to dim and remote control don't work.... House keeper agrue with me that I need to lay on bed or seat infront of TV in order to operate TV with remote control!!! ... KIDDING ME? Is it a joke... I ask which generation of TV is their flat screen TV... Toilet ammerties were not top up or replace according to number ofvguest in room... I booked for 2adults n 2 children.... But every items provided is for 2pax... I have to call n call everyday for 3nights to get towels n tooth brushes ( As I do not understand why house keeping took away my just used once tooth brush as I could still use the same brush for the rest of my stay!... Since they removed my used tooth brush... They didn't replenish it for 4pax but just for 2 pax instead) This is my third stay here within a 12months period, and it's all for leisure... Hotel standard has dropped to a SHOCKING LEVEL BUT PRICE HAS GONE UP TOO MUCH.... No longer a good price for a family holiday! hotel's casino was worst with alot of illegal actives... I was approached by a group of CHINA men 3males n 2 females asking me for $2000 hkd... And some followed me around asking me for money or asking me if I need loan... This people are all over the place ..

Yim Y.
Hong Kong
14 agosto 2016
A good place for families with kids to stay. Good location and well equipped facilities.
Reception counter could speed up the check in and check out though. It took us 20 minutes to wait in queue for check in.

Kwok C.
Hong Kong
13 agosto 2016
Nice clean hotel
We love the outdoor pool

Chi L.
Hong Kong
12 agosto 2016
nice
highly recommen

Karen C.
Estados Unidos da América
12 agosto 2016
We loved our stay!
The hotel was clean and up-to-date. The bed was comfortable but the extra bed was not. We paid quite a bit for an extra bed and it was extremely uncomfortable where you can feel the springs in the bed. We asked for another one but the maid said that they were all the same. We had a nice view of the city. The pool area was great and the buffet was really good as well. I liked that they had several shuttle buses that took you around to different areas in Macau. I would book this place again if it were just for 2 people.

Xueling T.
Singapura
10 agosto 2016
Good hotel
Hotel provide shuttle services which makes it a convenient location.

Au M.
Hong Kong
09 agosto 2016
family fun
nice swimming pool

Lee S.
Hong Kong
09 agosto 2016
excellent hotel with excellent facilities and service
excellent hotel with excellent facilities and service, will come again!

Angelie L.
Filipinas
09 agosto 2016
Amazing Resort
Kids could have not been anymore happy with the resort. Will definitely be back.

Angelie L.
Filipinas
09 agosto 2016
Resort/Casino/Mall/Hotel at its finest!
Everything you will need is inside this building! No need to go anywhere! And diamond lobby is just jaw dropping!