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2015
Excelente 8,6
com base em 2490 avaliações

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Excelente



a partir de 2490 comentários
  • Condições/Limpeza do hotel 9,2
  • Instalações 8,8
  • Localização 8,5
  • Conforto/Equipamentos do quarto 8,9
  • Desempenho do pessoal 8,9
  • Qualidade-preço 8,0
  • Alimentação/Restaurante 7,9
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Lam L., Hong Kong
Viajante individual
Hospedou-se 1 noite em setembro de 2015
more than expected
the roomin breakfast was nice; they stick to the requests when i specify during booking, when the requested room is not available, we got free upgrade
good and reasonable but the hotel shuttle bus doesn't has a stop stopping Okura
Avaliado 25 setembro 2015

mario R., França
Viajante individual
Hospedou-se 1 noite em setembro de 2015
Entière satisfaction
Service,propreté,emplacement
Parfait
Avaliado 19 setembro 2015

Ka C., China
Família com crianças mais novas
Hospedou-se 1 noite em setembro de 2015
nice
hv a big rm
Avaliado 18 setembro 2015

MAN C., Hong Kong
Casal
Hospedou-se 1 noite em setembro de 2015
Good facilities
Good water park, Gym room & room
Avaliado 14 setembro 2015

Roshini M., Índia
Grupos
Hospedou-se 1 noite em setembro de 2015
Amazing relaxing and chilled
Very convenient. Great food. Amazing pool
Loved the hotel and the facilities within. Very convenient. Great food. Awesome pool. They something to offer for every age group. Money well spent on a relaxed chilled and fun weekend. The food at Taipa village near by was a added benefit.
Avaliado 10 setembro 2015

Yin C., Hong Kong
Grupos
Hospedou-se 1 noite em setembro de 2015
Comfortable and relax journey
comfortable relax convenient
Avaliado 08 setembro 2015

Yeung Y., China
Viajante individual
Hospedou-se 1 noite em setembro de 2015
Good Hotel
nice swimming pool, best service
Avaliado 06 setembro 2015

TIng C., Hong Kong
Grupos
Hospedou-se 1 noite em agosto de 2015
Good
Free upgrade to superior suite
Avaliado 27 agosto 2015

WAI L., Hong Kong
Família com crianças mais velhas
Hospedou-se 1 noite em junho de 2015
The new swimming facility is great
swimming pool, room, mall & resturants
This is the second time I stayed there, excellent room condition with self sustainable facilities, you can stick around in the mall and swimming pool for a whole day without going out. The new connected swimming pool of JW Marriott is great, had great fun there.
Avaliado 20 agosto 2015

HO C., Taiwan
Família com crianças mais velhas
Hospedou-se 3 noites em agosto de 2015
Pay a little more for a better hotel
Convenient free shuttle bus
1. We arrived at 3:00 PM, but, We were not able to get our room until 4:XX PM. 2. When we check in, we were told that our booking is from a Travel agent, it seems that we can check in for some lower cost rooms which especially for travel agent users only. 3. When we went to the swimming pool named "Grand Resort Deck", we were treated like a "thief" who was trying to go into the swimming pool without pay for it; even the 3rd day we stayed there, we still had to argue with the people who control the entrance of the Grand Resort Deck. 4.Since we had check in late and we had a evening flight; I called front desk and requested for a late check out or admission to go to swimming pool after check out, but, we were not allowed. I didn't argue with them, because we went there for vacation and not for upset. I am very regret to book Hotel Okura Macau. 5. This time, I told my wife to try Japanese style hotel, but, we were very disappointed and won't stay at Japanese hotel anymore. Also, I won't book my room from Travel agent anymore.
Avaliado 20 agosto 2015