2015
Excelente 8,6
com base em 2517 avaliações

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Excelente



a partir de 2517 comentários
  • Limpeza 9,2
  • Instalações 8,8
  • Localização 8,5
  • Conforto/Equipamentos do quarto 8,9
  • Atendimento 8,9
  • Qualidade-preço 8,0
  • Alimentação/Restaurante 7,9
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Frederick, Estados Unidos da América
Casal
Quarto Deluxe com Salão
Hospedou-se 1 noite em novembro de 2015
Executive Club a bit disappointing
Staff, bathroom,
While the hotel is quite nice, being a famous Japanese brand, it seems like the Japanese feel could have been better. It seems as if they aim more for general international feel. We booked an Executive Club room, and were disappointed in the room assigned, just on the 8th floor, even though we had requested a high floor, with a poor view of the surrounding area. While the room is spacious, the bathroom is very large, perhaps taking away from the room space. having said that, the bathroom is fantastic, although the rain shower head is not so good. The package came with afternoon tea, a bit disappointing, especially since we were sitting next to the model of a great looking tea serving, evening drinks, which are somewhat limited, not including any wine selection, but the staff offered to serve wine if we wanted. The breakfast is quite generous, but limited in selection compared to most 5-star buffet breakfast spreads. The staff attention was excellent though and any issues were resolved immediately.
Avaliado 25 novembro 2015

YICHUNG, Taiwan
Família com crianças mais novas
Quarto Deluxe com Cama King
Hospedou-se 2 noites em agosto de 2015
Recommend Hotel in Macau
Very relax experience, best location for shopping & restaurant, even movis theather inside, just a little bit expensive.
Avaliado 24 novembro 2015

Suat, Singapura
Viajante individual
Deluxe Quarto Individual
Hospedou-se 4 noites em novembro de 2015
Relaxing Getaway
(1) Quiet as compared to surrounding hotels (2) Walking distance to Galaxy Hotel's shuttle bus station where there are complimentary shuttles to many points across Macau (3) The Grand Resort Deck
+ The hotel was kind to arrange for a birthday surprise & staff was helpful to arrange for air purifiers in our connecting rooms. - There was an overwhelming cigarette stench in the room when we check in, despite being on a non-smoking floor!
Avaliado 21 novembro 2015

Paniti, Tailândia
Casal
Quarto Deluxe com Cama King
Hospedou-se 4 noites em novembro de 2015
Good hotel
Location cleaness good staff
Very good
Avaliado 19 novembro 2015

Darin, Estados Unidos da América
Casal
Deluxe Quarto Individual
Hospedou-se 1 noite em novembro de 2015
Great stay
Great service and beautiful appointment
Excellent
Avaliado 07 novembro 2015

KA, Hong Kong
Grupos
Quarto Familiar ( 3 Adultos)
Hospedou-se 2 noites em agosto de 2015
Check in on 6th Floor is horrible
Excellent room facility
If the staff on 6th Floor not familiar with guest for check-in, I think Okura Macau should not be a 5-Star hotel.
Avaliado 07 novembro 2015

Ping, Estados Unidos da América
Família com crianças mais novas
Quarto Deluxe com Cama King
Hospedou-se 3 noites em outubro de 2015
An amazing and comfortable stay
Cleanliness; water facilities and helpful staff
Hotel is extremely clean. Room was spacious and we appreciates their attention to details. Water facilities, shared by all 5 star hotels in the Galaxy Complex was a high light of our trip. My 5 year old asked to go to the wave pool every day!
Avaliado 03 novembro 2015

Chi, Hong Kong
Família com crianças mais velhas
Quarto Familiar ( 3 Adultos)
Hospedou-se 2 noites em outubro de 2015
Nice & Cleanliness
Good location, Good Entertainment, Great Foold
Very good experience
Avaliado 29 outubro 2015

Venus, Filipinas
Grupos
Quarto Familiar ( 3 Adultos)
Hospedou-se 3 noites em outubro de 2015
loved it
location, spacious room, ambiance
it was awesome!
Avaliado 28 outubro 2015

Leung, Hong Kong
Viajante individual
Quarto Deluxe com Cama King
Hospedou-se 1 noite em março de 2015
Poor staff
Room is clean and tidy.
Impolite staff
Avaliado 26 outubro 2015


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