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Excelente



a partir de 2627 comentários
  • Condições/Limpeza do hotel 8,8
  • Instalações 8,9
  • Localização 7,7
  • Conforto/Equipamentos do quarto 8,7
  • Desempenho do pessoal 8,7
  • Qualidade-preço 8,5
  • Alimentação/Restaurante 8,5
Comentários verificados

9,7 Geraldine A.
Philippines
07 dezembro 2015
our first cebu experience
clean and comfortable room, courteous and accomodating staff, good food
My children and I had a great Cebu experience last week. The twin city tour that we booked through the hotel was worth its price. The toir guide, Ms Roche, is very well versed, patient and accomdating. While in the convention, I felt assured that both my children are safe. They both enjoyed the pool, breakfast and room service/ private dinimg experience.

5 Ruby P.
Philippines
03 dezembro 2015
Room is not Ready
Image, View and Ambiance
I chose Marco Polo because it is near the IT Park where most my meetings are located. That day, my flight was delayed so i was late for check in. I came there at past 2PM, the room is not yet ready and i had to wait for almost 2 hours. I have at 4pm meeting so I approached the front desk at around 3:40 and told them that i will just leave my bags and stuffs and will just be back after my meetings in the evening. So I was not able to change clothes and freshen up before going to my business meetings! The front desk officer said there was something wrong with the toilet that they had to fix. I was thinking that I am checking in late and they had all the time earlier to check if the room was okay. So I had an impression that they are giving me a room that was not really assigned for me. or maybe they gave my room to someone else because i came late. But that should not be the case because i already paid the room through Agoda. I was quite disappointed as a first timer there.

9,7 Ian S.
Australia
05 dezembro 2015
overnight stay
food , food service , room size
enjoyed quality time with my partner in quality comfort, thank you

8 Mark A.
United States of America
05 dezembro 2015
everything great except bathroom
location and setting.....customer service.....food and entertainment
Everything was great, especially the attention to customer service..... However, I would suggest they revamp, modernize the bathrooms, especially the bathtub.....a walk in shower with with a glass enclosure much better than stepping over the side of tub, and into a rather small tub space, while tackling 2 shower stall curtains.

7,3 JOSE B.
Philippines
02 dezembro 2015
Value for money
Price food quality friendly staff
Very comfortable

10 Kyla V.
Philippines
02 dezembro 2015
Best hotel in Cebu
Food, service and accommodation

8 Clinton M.
Australia
28 novembro 2015
Family stay
The pool and restuarant were the best as well as the restaurant staff.
We were very disappointed with the hotle as the main reason for our stay was the children play room. When we arrived we were advised that this room was only open from Thursday to Sunday. As we had book for Monday to Wednesday this left us disappointed that this wasn't mentioned on the website. The drinks and food at the hotel are highly over priced. There is far better value elsewhere in Cebu.

10 Roger P.
United States of America
28 novembro 2015
Loved my stay. A bit expensive but very nice.
Staff room hotel condition
Loved my stay...great pool

9,7 Amor R.
Philippines
23 novembro 2015
Awesome stay
Loved the in room dining, buffet was exceptional, courteous staff
My boyfriend and I stayed for one night to celebrate our 8th anniversary. We booked the Grand Deluxe Room and the hotel was kind enough to give us a room with a city view and a king size bed. Just when we thought everything was perfect, another suprise came when a hotel staff brought chocolates and a bottle of wine with compliments of the management. I think we will make it a tradition to spend a night or two in Marco polo every year. Thanks for being so thoughtful Marco Polo.

7,3 Romeo B.
Philippines
23 novembro 2015
Good Hotel
Food, cleanliness and stafff
Very good and would love to return soon