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Muito Bom 8,0
com base em 3149 avaliações

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Muito Bom



a partir de 3149 comentários
  • Condições/Limpeza do hotel 8,1
  • Instalações 7,7
  • Localização 8,4
  • Conforto/Equipamentos do quarto 8,0
  • Desempenho do pessoal 8,0
  • Qualidade-preço 7,8
  • Alimentação/Restaurante 8,0

7,2 ESPERANZA L.
Filipinas
24 maio 2016
Inconsistent
The place was clean. Staff are nice if you talk to them. Staff are nice but do not give the extra effort consistently. You have to request for anything you need so speak up. It is not automatic to get extra towel even if you are paying for extra bed. It takes more than an hour to get a sewing kit after three calls. There is no special lane for people with disability at the front desk. They just watched me lining up with crutches. Food was not 5-star- no consistency. Had drinks at the lobby dining area, even service and taste are not consistent. This is also true for room in service. It took the the 3rd order that water was served despite requesting for it. I am wondering why their counter at the lobby cafe was so high staff cannot see their customers if they have any requests, including if there is a new customer - it takes a while before they see you raising your hand to get a menu and give your order. Service was fast though.

8,4 Roberto S.
Suíça
23 maio 2016
Good
Only the aircon is a little old an no own unit in the room.

7,6 Peter G.
Austrália
23 maio 2016
Nice hotel but bathrooms need makeover
The bathrooms are old and look a bit grotty. The pay TV was a waste of time as there were no stations for a western audience.

6,8 Anthony A.
Estados Unidos da América
21 maio 2016
No
None

6,4 Jen C.
Singapura
14 maio 2016
Going down
Have been staying here for the last 8 or 9 years whenever I visit Cebu. The room decor and plumbing has deterioted over the years. Public areas look ok even impressive but the rooms are poor. Needs a really good refurbishment.

10 Raymond N.
Reino Unido
13 maio 2016
Awesome
Great location for where we needed to be. Great selection for in room dining or should i say huge selection. Likewise with restaurants within the hotel. Food quality is...what can i say...quality! Love the histle and bustle of this hotel!

8,4 Stuart S.
Reino Unido
10 maio 2016
Breakfast Buffet is Amazing and the Egg Chef she is adorable
Our stay at waterfront is always good. The food and the breakfast buffet is always amazing. The only itch in this hotel is the FO. Always they take time to do the check in and check out. For Check in its like they don't know their arrival. The last time we where there for almost an hour we were waiting for our dinner voucher as part of our room rate package. She was filling out all the vouchers right in front of us and all face down were standing right in front of her. They move so slow. For sure reception knows all their arrivals and the type of package they have - better they should prepare it ahead of time, Than we guest standing tired and exhausted from the long flight. On the good side Mrs. Egg chef is always amazing she is good to us and to our son. Always wears a smile and very warm welcome. which FO needs to learn.

10 Maygensin M.
Arábia Saudita
08 maio 2016
Perfect
I'll definitely recommend to all of my friends. Breakfast buffet is superb. Pool and gym are great. I'm gonna stay here again anytime soon.

8,8 robert J.
Estados Unidos da América
06 maio 2016
Great hotel with great staff
We have stayed here several times. This is a nice hotel, good location, modern and clean. The staff is always wonderful.

10 Sheila R.
Filipinas
05 maio 2016
Value for money
Check in was easy. Our 3-day stay was very comfortable considering i was travelling with four senior citizens. Wheelchair assistance was great! The food at Cafe Uno was better than expected. Check out was a breeze. Hats off to all the hotel staff who made our stay very comfortable.