Muito Bom 7,5
com base em 2599 avaliações

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Muito Bom



a partir de 2599 comentários
  • Limpeza 7,7
  • Instalações 7,5
  • Localização 6,8
  • Conforto/Equipamentos do quarto 7,9
  • Desempenho do pessoal 7,9
  • Qualidade-preço 7,6
  • Alimentação/Restaurante 7,2
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CHARLENE, Singapura
Família com crianças mais novas
Deluxe
Hospedou-se 3 noites em setembro de 2016
Lousy buggy system
Our stay of 4days3nights was dampen by rain for 3days. To make things worse, the buggy has fixed timing and does not pick up guest from hotel room but only designated buggy stops. Having 3 young kids and an elder, we had to walk to the restaurant for our breakfast everyday as the buggy are always full and cannot accomodate the 6 of us. Having to wait for buggy at fixed timing resulted in lots of time lost. Each room provided with 1 umbrella is insufficient since I have 2adults2child in my room and 4 person to squeeze into 1 umbrella is only getting us wet somehow. Bad experience with the room as it was very sandy. You can see and feel sand on your feet and bathroom. Kettle has sand too. The breakfast provided by the hotel was supposed to change everyday but we get the same food for 4days. Splash jungle is not very clean with some having algae on the floor bed of the pool. Noy very fantastic no. of activity for small children.
Avaliado 10 setembro 2016

Nuttiya, Tailândia
Família com crianças mais novas
Suite Deluxe 1 quarto
Hospedou-se 1 noite em agosto de 2016
Good for our holiday, good service and nice location.
Good for our holiday, good service and nice location.
Avaliado 02 setembro 2016

Man, China
Família com crianças mais novas
Deluxe Villa com piscina (3 quartos)
Hospedou-se 3 noites em agosto de 2016
Staff
Nice and helpful staff
Avaliado 01 setembro 2016

Ong, Malásia
Família com crianças mais velhas
Deluxe Villa com piscina (3 quartos)
Hospedou-se 2 noites em agosto de 2016
Bad service
Near Airport
Avaliado 31 agosto 2016

michael, Reino Unido
Família com crianças mais novas
Deluxe
Hospedou-se 1 noite em agosto de 2016
Good water park,very clean resort,helpful staff,great breakfast with lots of choice.
Only stayed 1 night,seemed plenty to do on the resort but very little to do outside,especially if the weather is not good.couple of nice restaurants near complex.
Avaliado 30 agosto 2016

Can, Vietnam
Família com crianças mais novas
Deluxe Villa com piscina (2 quartos)
Hospedou-se 1 noite em julho de 2016
good hotel for childen
Tuan CV - Vietnam
Avaliado 28 agosto 2016

Keith, Reino Unido
Família com crianças mais novas
Familiar Deluxe
Hospedou-se 2 noites em agosto de 2016
Lovely Resort with a great water park for all the family
Great water park, and good sized rooms.
Avaliado 27 agosto 2016

Deborah, Emirados Árabes Unidos
Família com crianças mais novas
Luxuosa Villa com piscina 2 Quartos
Hospedou-se 6 noites em agosto de 2016
Amazing holiday we loved our luxury 2 bed over looking the beach with private pool. Very clean, sta
Amazing stay
Avaliado 22 agosto 2016

Yang, China
Família com crianças mais velhas
Suite Deluxe 1 quarto
Hospedou-se 1 noite em agosto de 2016
not bad
not bad
Avaliado 21 agosto 2016

Yiu, Hong Kong
Família com crianças mais novas
Suite Penthouse com 4 Quartos com piscina
Hospedou-se 4 noites em agosto de 2016
A lot of room for improvement
The design of the room is very nice! However, there was too many deface. Such as the room door can not be closed properly, the hot water supply is not stable, the wooden floor found broken, etc... Moreover, the cleanliness was unacceptable. The room was full of dust, bed linen was dirty... And as I inderstand for environmental friendly, if we put the card on the pillow and the housekeeper will not change the bed linen. But I even put that card inside the drawer and housekeeping never change the bed sheet. Amenities in room is not enough, we even call for toothbrush to deliver to room but we need to call twice and Waugh for over 40 minutes. We came to the Thai restaurant 2 time and we were asked if we may change our dinning venue to the Sunset Cafe and never feel welcome from the restaurant. May be we came too late about 8-9 pm and we have about 9 persons and they worry about we will make them off duty late. One more stupid thing is they have a transportation desk at the lobby but we found there was another taxi counter at their back entrance. We used hotel transportation service on the first day and we took the car arranged by that taxi counter on the next day which is about 20% cheaper and the stupid point was we have the same driver on both two days and the car is much new and better condition on the second day. By the way, the service of the Club is wonderful especially the team who was servicing breakfast. They make us always feel welcome.
Avaliado 20 agosto 2016


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