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Bom 7,3
com base em 1642 avaliações

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Bom



a partir de 1642 comentários
  • Condições/Limpeza do hotel 6,9
  • Instalações 6,1
  • Localização 8,5
  • Conforto/Equipamentos do quarto 7,2
  • Desempenho do pessoal 7,1
  • Qualidade-preço 7,4
  • Alimentação/Restaurante 6,6

Justin T.
Singapura
19 julho 2015
Stay @ Resort Marred by Staff Performance
Overall cleanliness
My friends and I stayed at The Viridian Resort. First impression of the establishment was good -- place looked clean, staff were friendly. We did not encounter much problem during our stay, except for the occasional water issues (hot water seems to die off after a while before sporadically coming back on). Until the last day, that is. On the day of our check-out, we were told that we had taken several items from the pantry e.g. beers, nuts. However, none of us had taken anything except the water (which we only took because the bottles were labelled 'complimentary'). They sought to charge us for the pantry items that we did not take. In the end, we settled the issue by agreeing to pay for the water we took and a bag of nuts we supposedly consume -- just to settle the issue and not be late for our flight. It was extremely disappointing for us to hear that the housekeeper has incorrectly taken stock of our pantry when (s)he tidied up the room every day. Overall, the place was clean and the air-conditioning system was working perfect. However, the walls of the rooms are very thin and occupants next door can often be heard, which can be very disruptive to one's sleep. Also, the staff performance -- at least the housekeeper's -- remains debatable.

Steve F.
Austrália
09 julho 2015
Returning guest, very disappointed
Location, location, location
I've stayed at the Viridian many times with my friends and family and I have to say this visit was very disappointing for the following reasons, the breakfast was poor (the hotel response – the hotel is not full so we don’t put on a full breakfast, so what I paid for a full breakfast), there were rats running around everywhere, the rooms have wood rot and white ants, the drain in the showers are blocked, the A/C doesn’t work properly, when it rains the siting area outside you door floods and the hotel is in a bad state of disrepair and needs a lot of work. Having said that I’m a loyal guest and the staff are lovely so I thought let’s give the Viridian another chance in November ’15. Your facility is in a state of disrepair, get a grip on reality, it may be time to look for a new bed in Patong, there are lots of them.

thomas D.
Austrália
07 julho 2015
..
..

Suzanne W.
Austrália
07 julho 2015
So long and thanks for the food poisoning!
Great location, value for money, lovely pool!
The staff are constantly trying to help the mosquito situation, however I think there may be more important things to concentrate on! The beds are like a rock, and I constantly woke up stiff. I skipped the "free" breakfast that was included in my booking most days. It was covered in insects, very few choices, and never changed! No bacon? Staff were unable to explain why. There were flea infested cats actually running through the restaurant kitchen! On the occasion that I ordered room service, I ended up with a vile case of food poisoning. The rooms are clean, but there are limited English channels on the cable TV, and large gaps in the front door that continually let in Mosquitos and other insects. The shower head was disgusting and didn't work properly, and the shower is in an enclosed room without a fan, so does tend to get quite steamy. Won't stay again.

MUHAMMAD A.
Brunei Darussalam
07 julho 2015
Nice
Transportation, Shopping and Restaurants
Transportation, Shopping and Restaurants

Peter G.
Austrália
26 junho 2015
Pleasant stay
Location staff ammenities
It was a pleasant stay I stayed there on my way over and came back on my last four days. The staff are very curtious and helpful and good location

LOUISE J.
Austrália
24 junho 2015
DEFIANTLY NOT 4 STAR !
FRIENDLY STAFF, LOCATION
THIS HOTEL IS NOT 4 STAR ! IT WAS DIRTY , AND IS IN GREAT NEED OF A REVAMP.WOODEN BED WAS HARD FRAMES AROUND DOORS ROTTEN AND WE UNINDATED WITH MOSQUITOES DUE TO THE LACK OF SCREENS ON THE WINDOWS. THE FRONT OF HOUSE STAFF ARE GREAT AND I COULDN'T FAULT THEM. ONE KEY ONLY PER ROOM ( WAS VERY INCONVENIENT DUE TO US WANTING TO GO DIFFERENT PLACES ) IT WAS VERY VERY NOISY AND BREAKFAST WAS VERY ORDINARY.

shivani C.
Índia
21 junho 2015
Good value for money...
The best thing was the pool and rooms ... the rooms were spacious and clean ... pool has a good location and was cleaned daily ... good breakfast ...will definately go again
Very good

Dede R.
Indonésia
21 junho 2015
1. location 2. spacious room 3. reasonable rate
as above mentioned + atmosphere
lovely, will definetly be back again.

chris W.
Reino Unido
16 junho 2015
Good hotel
Location clean rooms and good pool
Good hotel for the price