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Excelente 8,4
com base em 1042 avaliações

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Excelente



a partir de 1042 comentários
  • Condições/Limpeza do hotel 8,3
  • Instalações 7,7
  • Localização 8,9
  • Conforto/Equipamentos do quarto 8,5
  • Desempenho do pessoal 8,6
  • Qualidade-preço 8,7
  • Alimentação/Restaurante 7,5
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Comentários verificados

Jake K.
Estados Unidos da América
25 julho 2016
Amazing Staff
Hanoi's old quarter is filled with hotel options. My wife and I stayed here on a whim and couldn't be happier. This was our first day in Vietnam and we heard about so many scams, but the hotel booked us on a tour to Sapa, which was amazing, and bought our onward train tickets to Hue for us. The staff made our stay in Hanoi a truly pleasant experience.

Francisco C.
Espanha
06 julho 2016
OK
Good staff

Luis O.
Malásia
23 junho 2016
No comments
No

Pairote L.
Tailândia
07 junho 2016
Best staff best location but save money
Very good location

Lee K.
Malásia
19 maio 2016
Great location, friendliest staffs, exceeding expectations
Booked 2 rooms with this hotel and we managed to have early check-in and also room upgrades when we arrived, which we were very glad of. Also, booked a tour package with them to travel to Halong Bay and some transportation arrangements. I liased with Ms Yen whom been nothing but lovely and was wonderful in giving us advise on local places to eat (the non-overrated eateries). Her hospitality really made us feel at ease and well taken care of in a foreign country where we don't even speak their language. Kudos!

Carissa L.
Singapura
18 maio 2016
:)
Nothing to complain about

Carissa L.
Singapura
18 maio 2016
:)
Location is good, wifi a little slow but otherwise useable :) Breakfast is good with personalised service and LOTS of healthy and sweet fruits yum!

Maria C.
Filipinas
14 maio 2016
Great and very hospitable and team
The hotel is small but the food they serve during breakfast and hospitality of they staff - from the night shift front desk officer Juan, the manager Nam and Day officer Yen and all the rest of the team gave 5 star quality service to us and the rest of the guests. They were very attentive to the needs of the guests and remembered our names. Definitely a 10!!

Mathieu C.
França
10 maio 2016
Good stay
Good location in old quarter, close to the lake. Cheap room but no window. Very good and cheap airport shuttle. Good wifi.

Imam S.
Indonésia
07 maio 2016
Hotel with the good staff and friendly
The location hotel closed with old quater, hoa Kim Lake and pupet water long just walk 5 minutes. Good location and recommended.