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Excelente 8,5
com base em 588 avaliações

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Excelente



a partir de 588 comentários
  • Condições/Limpeza do hotel 8,6
  • Instalações 6,6
  • Localização 9,0
  • Conforto/Equipamentos do quarto 8,7
  • Desempenho do pessoal 8,7
  • Qualidade-preço 8,5
  • Alimentação/Restaurante 7,5

Sirinut T., Tailândia
Casal
Hospedou-se 4 noites em dezembro de 2014
Incorrect charge for mini bar items
location, cleanliness, quietness
The stay was alright but was surprised that our window/lake view room was not available on the first night we arrived. Subsquently when we enquired and was moved into a room with a window, it faced out into an internal courtyard and not lake view as advertised. As we moved from the first room to the second room, housekeeping said we took snack from the mini bar which we did not. It took a while for us to get the incorrect charge waived when checking out.
Avaliado 01 janeiro 2015

GEE T., Singapura
Grupos
Hospedou-se 2 noites em dezembro de 2014
Excellent
Staff is very nice. Location is very good. Room condition is very nice especially I like the shower.
Excellent stay. Staff is very very friendly and helpful. The food for breakfast is great and the service is excellent. Will definitely come back again to the same hotel in my next trip and would recommend to my friends.
Avaliado 01 janeiro 2015

Marc L., Singapura
Casal
Hospedou-se 4 noites em dezembro de 2014
Value for money with great location
Value, comfort, location
Pleasant experience. Hotel is very near Hoan Kiem Lake and the Old Quarter, with lots of amenities within walking distance. Bellboys are attentive and polite, but counter staff may come across as pushy especially when trying to upsell personal transport packages - these are better off bought from local service shops. Other than that, would highly recommend this hotel.
Avaliado 30 dezembro 2014

andrew M., Nova Zelândia
Família com crianças mais velhas
Hospedou-se 3 noites em dezembro de 2014
Family stay
Excellent position with helpful staff
Very enjoyable stay
Avaliado 29 dezembro 2014

KELINE C., Singapura
Família com crianças mais velhas
Hospedou-se 2 noites em dezembro de 2014
Walking distance to night market
Friendly, Helpful staff and keen to help
Comfortable and good friendly but breakfast is same food everyday
Avaliado 25 dezembro 2014

Cheong W., Malásia
Grupos
Hospedou-se 3 noites em dezembro de 2014
Good value for money
Price, Cleanliness, service
Pleasant and enjoyable. It is also very conveniently located. Hotel is very clean. Big and clean bathroom. Good service.
Avaliado 17 dezembro 2014

Tony S., Indonésia
Casal
Hospedou-se 2 noites em dezembro de 2014
Should be a list in each room for free/charge item
Location, food, clean
Good
Avaliado 17 dezembro 2014

Linh N., Vietnam
Casal
Hospedou-se 4 noites em novembro de 2014
Overall good
location
Location is the best.You are close to everything. 2 mins to Hoan Kiem Lake, 5 to max 10 mins to Ta Hien where you can sit and drink Bia Hoi & enjoy the street vendor feeling. Breakfast is ok but needs improvements.
Avaliado 14 dezembro 2014

Tuan T., Vietnam
Viajante de Negócios
Hospedou-se 4 noites em dezembro de 2014
Good
clean, friendly
Good !
Avaliado 10 dezembro 2014

Ampika J., Tailândia
Viajante individual
Hospedou-se 2 noites em dezembro de 2014
great location good food staff very help full and
good location room clean staff very nice
Avaliado 08 dezembro 2014