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Excelente



a partir de 2581 comentários
  • Condições/Limpeza do hotel 8,7
  • Localização 8,2
  • Conforto/Equipamentos do quarto 8,7
  • Desempenho do pessoal 8,7
  • Qualidade-preço 8,7
  • Alimentação/Restaurante 7,8

8 Celeste S.
United States of America
04 janeiro 2014
Nice
Service, Bed, Spa
Our stay was nice and the staff was very friendly. However, unfortunately, the booking site we used somehow (whether theirs or the hotels) did not fully communicate to the hotel our dates of travel. Thus, when we arrived, the hotel was booked and we did not have a room. Seeing our confirmation e-mail, they did send us to a "suite room" at a sister hotel but it was not nearly as nice as what we paid for. When we finally got our room on the second night, our bed was comfortable, the shower nice and the internet fast. However, the children next to us were loud and unruly.

8,3 Derek B.
United Kingdom
11 janeiro 2014
nice hotel good location
location internet staff

7,7 Li T.
Singapore
10 janeiro 2014
Short, Reflective Stay
English Speaking Staff, Wide variety for Breakfast, Complimentary water in room
It was generally good. Spa service wasn't up to expectations as it was it felt very rushed and the masseurs were in a hurry. Breakfast was a good spread. Rooms were clean, would be better if there were windows! Suggestion: if room card were to be handed to the counter before leaving for sightseeing, counter staff should check customer's details before releasing the hotel room card back to customer. We felt that there were zero line of security when we could just ask for our room card by just saying our room number. And the staff who took our card before we leave for the day, wasn't even the same one as the one who returned us the card at the end of the day. Potential danger isn't it?

8,7 Duc H.
Vietnam
10 janeiro 2014
comfortable and relaxing
services, location and food
I enjoyed my stay in this hotel. Room and food are good.

9 Jacquine C.
Singapore
01 janeiro 2014
Pleasant hotel for a good price
cleanliness, comfort, excellent service

7,3 Louise R.
United Kingdom
08 janeiro 2014
Sme highs and some lows...
Location
We arrived at the hotel to be told that the place was full and would we mind switching to a sister hotel - had we had advanced notice we may have said yes but instead we refused. When we got to the room, we determined that it absolutely was not a "City view" as we had booked, but as our stay was for one night only we decided t stay where we were. Fortunately these problems were the only ones we had with the hotel. It's very well located, with clean and spacious rooms. Staff are polite and friendly, and offer tea, maps and information on arrival which was a nice touch. The hotel is easily within walking distance of many of the key sights of Hanoi and close to local bia hois and restaurants too. The buffet breakfast was well done with a decent selection of well made food (continental style, plus eggs and pho stations, plus cooked western and local items).

10 Patrick A.
Sweden
04 fevereiro 2014
Excellent
Clean. Nice and helpful staff. Good breakfast.
Probably the best hotel without pool we stayed at in Hanoi ever.

7,7 Valentina F.
Italy
08 janeiro 2014
Very good hotel centrally located
Location, value for money, friendly and helpful

8,3 susan H.
United Kingdom
02 janeiro 2014
Quiet but central location
Good English spoken, location, breakfast
On our return from Halong Bay we we're greeted with smiles and a very warm welcome (we had been moved from the Rising Dragon Palace to the Grand for our first night in Hanoi due to 'over booking'.) the connecting rooms were perfect for our family of 4. The breakfast was delicious with fresh yogurt, pastries and cereal in addition to the usual egg station and Vietnamese selection. The hotel is within walking distance of Ho Chi Minh's mausoleum and museum; the Temple of Literature; the prison museum and shopping in the Old Quarter.

6,3 Pei T.
Malaysia
02 janeiro 2014
Nice staff, good location
Nice staff, good location, affordable
About 40 mins away from the airport. Was transferred to another rising dragon hotel (Grand) which was relatively nearer to the hoan kiem lake, the room was a little old though they upgraded me to a 'suite' which basically has no balcony but can sleep 3 people, quite pointless really. The staff was very helpful and nice so that was great, but because it was so near the old quarter, the traffic noise can be annoying at times with some guy blasting an announcement on their portable radio every night on his bike, probably peddling some service but I couldn't understand.