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Excelente 8,3
com base em 1725 avaliações

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Excelente



a partir de 1725 comentários
  • Condições/Limpeza do hotel 8,2
  • Instalações 7,9
  • Localização 8,7
  • Conforto/Equipamentos do quarto 8,3
  • Desempenho do pessoal 8,6
  • Qualidade-preço 8,5
  • Alimentação/Restaurante 7,6
Comentários verificados

Sathiya S.
Malásia
14 abril 2015
Good Service
1.breakfast set 2.Receptionist 3.Room
It was a wonderful experience and looking forward to be there again..

LIAN C.
Malásia
13 abril 2015
3 Star Hotel But 5 Star Services
Location Very Good Just Right In The Old Quarter Nearby Central Post Office And Ho Kien Lake.The Counter Staff Very Helpful And Polite,I'm So Lucky To Get A Room Upgraded!

Sathiya S.
Malásia
12 abril 2015
The hotel is very much comfort and the staffs are
1.coffee 2.staff 3.food
I'm satisfied with the service provided..Will be check in here whenever I'm coming to Hanoi again :-)

CARMELA C.
Filipinas
11 abril 2015
Elegant rooms but unclean and no window
Pancakes
Good enough

Jianling Z.
China
06 abril 2015
Excellent stay in excellent hotel
staff, location and nice/ clean room
Could not expect for more and could not be better from 3 star hotel so we highly recommend this hotel confidently. Location is the best in Hanoi and we could reached all part of Hanoi on foot and could eat all what we would love to try. Staff and breakfast were superb.

HIROYA K.
Japão
05 abril 2015
Great stay in small but really nice hotel
Nice room and good breakfast + friendly staff and good location too
The good location right in the Hanoi Old Quarter, just 3 minutes walking to the lake. Excellent staff. Room was clean and nice decor. Love this hotel and highly recommend!

Ian C.
Reino Unido
01 abril 2015
Good Location, Staff friendly
Location, Staff, Room.
Stay was quite good thanks to the room, the location & the staff

fakhruddin F.
Índia
31 março 2015
staff cooperation excellent
staff, cleanliness and dedication
good

Amanda B.
Reino Unido
30 março 2015
Dont bother
location
The hotel is old and unclean. We were upgraded to a suite? The room was damp and smelt of bad drains. The toilet didnt flush and the shower screen was broke, ir also didnt drain properly. The restaurant was in an unused bedroom which still had the bathroom in it which hadnt been cleaned for at least a year. I would never stay her again, what a horrible experience. It shouldnt be advertised as 3 star more like 2 star at the very most.

Mike P.
Austrália
22 março 2015
Good stay
Friendship clean service
We have had 2good stays at this hotel and on both accasions we have had good service. The hotel is well placed for getting to see Hanoi. The hotel offers good tours that they will book for you. The rooms are great and very clean Breakfast is good with a great selection. You will find this hotel with its manager Joe going out of there way to make your stay a pleasant one