Newly renovated

Alishan Hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No.16, W. Alishan , Alishan Township, Chiayi, Taiwan, 605

Highlights

Ideal location

- Inside Alishan National Park with walkable access to trails, the Cherr...

Alishan Hotel’s location can’t be beat.
Great breakfast

- Generous buffet breakfast with Taiwanese and Western options and wide...

Prices included buffet dinner and breakfast for my booking.
Top rated room amenities

- Room features noted include a heated toilet seat and sprayer, in-room...

Gourmet dinner options

- Dinner buffet often receives praise for variety and the ability to ser...

Prices included buffet dinner and breakfast for my booking.
Highly rated by family travelers

- Family-friendly room options include large family suites, Western and...

Great Family retreat place!

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurants

Shuttle service

Family room

Luggage storage

Breakfast

Room service

About us

Alishan Hotel, built from historic cypress, sits in misty mountain forest. For two travelers: private viewing decks, easy forest access for sunrise, steps from Alishan Forest Railway, panoramic vistas, tea-tasting and indigenous cultural displays. In Alishan Township—known for ancient cypress groves, sunrises, scenic railway rides and tea plantations—this hotel offers private check-in/out and expert-led curated tours, including guided sunrise and train excursions. A stylish coffee shop fuels mornings. Rooms for two include air conditioning, complimentary Wi‑Fi, sparkling showers, premium toiletries and a private balcony or terrace; select rooms overlook a tranquil courtyard or sweeping mountain views. Ideal for two travelers seeking effortless access to nature, culture and local flavors. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Chiayi every 1 minutes on Agoda.com
Location 9.3
Service 8.8
Room comfort and quality 8.7
Cleanliness 8.6

Based on 8,018 verified reviews

Location score out of 10
Service score out of 10
Room comfort and quality score out of 10
Cleanliness score out of 10
Facilities score out of 10
Value for money score out of 10
  • "It's located very close to the national park."
  • "Excellent service with shuttle bus from recreational area."
  • "The best hotel with good location within Alishan."
  • "The Staffs are so accommodating and the foods are delicious."
  • "Helpful staff and very clean room and facilities."
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Nearest transportation options

Zhaoping is within 0.39 km

Shenmu is within 0.47 km

See map

9.3Exceptional

Location rating score

Exceptional location
Popular landmarks
Wang Lai Shan
34.0 km
Jiayi Lan Pond Dam Scenic Area
34.4 km
Chiayi Sherih Tower
35.1 km
Chiayi Park
35.6 km
Yujheng Museum
36.0 km
Closest landmarks
Big Tree
330 m
Tsu Yun Temple
350 m
Zhaoping
390 m
Cloud See
410 m
Shenmu
470 m

Good to know

Value for money7.8
Location rating9.3
Nearest airportChiayi Airport (CYI)
Distance to airport42.0 km

Select your room

1/12

Modern Building - Deluxe Double Room

40 m²/431 ft²
Max 2 adults
1 double bed or 2 single beds

8.4

Excellent

Room comfort
1/10

Deluxe Family Room

46 m²/495 ft²
Max 3 adults
Fits groups
1/10

Deluxe Family Room

46 m²/495 ft²
Max 3 adults
Fits groups
1/8

European Style Guest Twin Room - Non-Smoking

66 m²/710 ft²
Max 4 adults
2 king beds
Fits groups

8.0

Excellent

Room comfort
1/7

Modern Building - Deluxe Family Room

46 m²/495 ft²
Max 4 adults
2 queen beds or 4 single beds
Fits groups

8.6

Excellent

Room comfort
Courtyard view
1/7

Deluxe Double Room

39 m²/420 ft²
Max 3 adults
1 double bed
1/6

Historical Building - Premier Suite

60 m²/646 ft²
Max 4 adults
1 queen bed / 2 single beds

8.6

Excellent

Room comfort
2 bedrooms
1/6

Historical Building - Japanese Style Double Room

23 m²/248 ft²
Max 2 adults
1 semi double bed
1/6

Historical Building - Superior Suite

46 m²/495 ft²
Max 4 adults
2 queen beds
Fits groups

8.1

Excellent

Room comfort
1/6

Japanese Style Suite

66 m²/710 ft²
Max 4 adults
1 king bed and 2 futons
Fits groups

8.4

Excellent

Room comfort
Mountain view
2 bathrooms

Frequently asked questions

Alishan Hotel was built in 1913.

Alishan Hotel has a total of 137 rooms.

Alishan Hotel's most popular month where verified tourists have stayed the most is in July.

Past solo travelers that have stayed at this property have given Alishan Hotel an average rating of 8.5. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Alishan Hotel an average rating of 8.5. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Verified families with young children that have stayed at this property have given Alishan Hotel an average rating of 8.4. You can look up more comprehensive customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Alishan Hotel an average rating of 8.6. You can check out more specific customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Alishan Hotel an average rating of 8.5. You can check out more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Zhaoping, 388.92 m away from Alishan Hotel.

The closest airport to Alishan Hotel is Chiayi Airport, 42.0 km away.

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More about Alishan Hotel

More about Alishan Hotel

Discover the Charm of Alishan Hotel in Chiayi, Taiwan

Nestled in the scenic beauty of Chiayi, Taiwan, the historic Alishan Hotel has been welcoming guests since 1913, blending timeless charm with modern comfort. Recently renovated in 2024, this elegant hotel offers a perfect retreat for travelers seeking both history and luxury amidst Alishan’s breathtaking landscapes. With 137 well-appointed rooms, guests can enjoy a spacious and comfortable stay while immersing themselves in the serene mountain surroundings. The hotel’s convenient check-in time begins at 4:00 PM, allowing guests to settle in and unwind after their journey, while check-out is gracefully scheduled until 11:00 AM, providing ample time to enjoy the tranquil atmosphere. Alishan Hotel warmly welcomes families, offering free stays for children aged 0 to 6, making it an ideal destination for family adventures. Whether you're exploring the lush forests or relaxing in the elegant accommodations, Alishan Hotel promises a memorable experience rooted in rich history and contemporary comfort.

Stay Active at Alishan Hotel's State-of-the-Art Sports Facilities

At Alishan Hotel in Chiayi, Taiwan, staying active and maintaining your fitness routine is made easy with our top-notch sports facilities. Our hotel boasts a fully equipped fitness center, providing guests with everything they need for a comprehensive workout session. Whether you prefer cardio exercises or strength training, our fitness center has a wide range of modern equipment to cater to your needs. Enjoy the convenience of our free fitness center, allowing you to stay on track with your fitness goals without any additional costs. With state-of-the-art machines and equipment, you can indulge in a variety of workouts, from treadmill runs and stationary cycling to weightlifting and resistance training. Our fitness center is designed to accommodate guests of all fitness levels, ensuring that everyone can find a suitable exercise routine. With Alishan Hotel's exceptional sports facilities, you can break a sweat and stay active during your stay in Chiayi. Whether you're a fitness enthusiast or simply looking to maintain your exercise routine while traveling, our hotel's fitness center is the perfect place to do so. Get ready to elevate your fitness journey and enjoy a rejuvenating workout experience at Alishan Hotel.

Convenience Facilities at Alishan Hotel

Alishan Hotel offers a range of thoughtful amenities designed to enhance your stay. Guests can enjoy the convenience of free Wi-Fi available throughout the hotel, including all rooms and public areas, ensuring you stay connected whether you're relaxing in your room or exploring the lobby. For added security and peace of mind, safety deposit boxes are available for storing your valuables securely. To make your visit even more comfortable, the hotel provides daily housekeeping services to keep your room fresh and inviting. Luggage storage facilities are also available, allowing you to explore the beautiful surroundings of Alishan without worry. Additionally, room service is at your fingertips, offering delicious meals and refreshments right to your door, making your stay both convenient and enjoyable.

Convenient Parking Facilities at Alishan Hotel

Alishan Hotel offers guests the convenience of on-site parking, making it easy to explore the stunning surrounding scenery at your own pace. Please note that parking is available with applicable charges, ensuring a hassle-free experience for travelers arriving by car. The hotel’s dedicated parking area provides a secure and accessible space for guests, allowing for seamless arrivals and departures.

Luxurious Comfort and Modern Amenities at Alishan Hotel

Experience the perfect blend of comfort and convenience in the thoughtfully designed rooms of Alishan Hotel. Each room is equipped with air conditioning to ensure a cool and relaxing atmosphere, along with blackout curtains that guarantee restful sleep. Guests can unwind with in-house movies on the television or satellite/cable TV, while the separate living room offers ample space for relaxation. For added convenience, rooms feature a mini bar, refrigerator, and complimentary bottled water, along with a coffee/tea maker and complimentary tea and instant coffee to start your day right. Indulge in the luxurious touches such as plush linens, soft towels, and toiletries that elevate your stay. The rooms also include a hair dryer for your grooming needs and a balcony or terrace to enjoy the scenic surroundings. For ultimate comfort, guests are provided with bathrobes and linens, creating a cozy and inviting environment. Whether you're here for leisure or business, Alishan Hotel's well-appointed rooms promise a memorable and comfortable stay filled with modern amenities and thoughtful details.

Indulge in a Culinary Delight at Alishan Hotel's Dining Facilities

Alishan Hotel offers an array of dining facilities that will tantalize your taste buds and leave you craving for more. Start your day off right with a delectable breakfast buffet, featuring a wide selection of local and international dishes to suit every palate. Whether you prefer a hearty Western breakfast or a traditional Taiwanese breakfast, you'll find it all here. For a casual dining experience, head to the hotel's coffee shop, where you can enjoy a cup of freshly brewed coffee or tea along with a range of light snacks and pastries. The coffee shop provides a cozy ambiance, perfect for catching up with friends or simply relaxing after a long day of exploring. If you're in the mood for a more formal dining experience, look no further than the hotel's restaurant. Indulge in a culinary journey as you savor a variety of mouthwatering dishes prepared by talented chefs. From local specialties to international favorites, the restaurant offers a diverse menu that will satisfy even the most discerning palate. For those who prefer the comfort of their own room, Alishan Hotel also offers room service, allowing you to enjoy a delicious meal in the privacy of your own space. Whether it's a late-night craving or a lazy morning, the room service menu offers a range of options to cater to your every need. To ensure your stay is as comfortable as possible, the hotel also provides daily housekeeping, ensuring that your dining area is always clean and tidy. So whether you're a food lover or simply looking for a convenient dining experience, Alishan Hotel's dining facilities have got you covered.

Experience Comfort and Luxury at Alishan Hotel

Discover a range of spacious and beautifully designed rooms at Alishan Hotel, offering the perfect retreat for your stay in Chiayi, Taiwan. Choose from a variety of room types to suit your preferences and needs. Indulge in the Deluxe Double Room, featuring 39 square meters of space and the option of 1 Double Bed or 2 Single Beds. For larger groups or families, the Deluxe Family Room offers 46 square meters of space with 2 Queen Beds or 4 Single Beds. Experience ultimate luxury in the Deluxe Suite Room, spanning 66 square meters and boasting 2 King Beds. By booking your stay at Alishan Hotel through Agoda, you can enjoy the best prices available, ensuring a budget-friendly experience without compromising on quality. With Agoda's easy and hassle-free booking process, you can secure your desired room type at the click of a button, making your stay at Alishan Hotel a seamless and enjoyable experience from start to finish.

Discover the Serenity of Alishan Township in Chiayi, Taiwan

Nestled in the breathtaking mountains of Chiayi, Taiwan, Alishan Township is a destination that will captivate your senses and leave you in awe. Known for its stunning natural beauty and tranquil atmosphere, this charming township offers a serene escape from the hustle and bustle of city life. Alishan Township is renowned for its iconic Alishan National Scenic Area, which is home to the majestic Alishan Mountain and its famous sunrise views. As you ascend the mountain, you'll be greeted by lush forests, cascading waterfalls, and a sea of clouds that create a mystical ambiance. The Alishan Forest Railway, a UNESCO World Heritage Site, is a must-visit attraction where you can embark on a scenic train ride through the picturesque landscapes. In addition to its natural wonders, Alishan Township also boasts a rich cultural heritage. The indigenous Tsou and Bunun tribes have inhabited the area for centuries, and their vibrant traditions and customs can be experienced through various cultural performances and festivals. Explore the charming streets of Alishan Old Street, where you can immerse yourself in the local culture, sample delicious street food, and browse through unique handicrafts and souvenirs. Whether you're seeking a peaceful retreat or an adventure in nature, Alishan Township offers an unforgettable experience that will leave you with lasting memories.

Convenient Transportation from Nearby Airports to Alishan Hotel

Nestled in the picturesque Alishan Township in Chiayi, Taiwan, Alishan Hotel offers a tranquil retreat amidst lush mountains and breathtaking natural beauty. Getting to the hotel from the nearest airports is a breeze, ensuring a seamless start to your Alishan adventure. If you're flying into Taiwan, the most convenient airport to reach Alishan Hotel is Chiayi Airport. From the airport, you can easily take a taxi or arrange a private transfer to the hotel, which is approximately a 2-hour drive away. The scenic journey will take you through winding mountain roads, offering glimpses of tea plantations, misty valleys, and serene landscapes. Alternatively, if you're arriving at Taiwan Taoyuan International Airport, you can take a direct train to Chiayi Railway Station. The journey takes around 2.5 hours, and from there, you can catch a taxi or a local bus to Alishan Hotel. The bus ride is an experience in itself, as it winds its way up the mountain, providing stunning views of the surrounding countryside. It's a great option for those looking to immerse themselves in the local culture and enjoy the scenic route to the hotel. Whether you choose to arrive via Chiayi Airport or Taiwan Taoyuan International Airport, the journey to Alishan Hotel promises to be a memorable one, setting the stage for a truly unforgettable stay amidst the beauty of Alishan Township.

Explore the Natural Wonders near Alishan Hotel

Nestled amidst the breathtaking beauty of Chiayi, Taiwan, Alishan Hotel offers easy access to several remarkable landmarks and attractions. The hotel's prime location makes it an ideal base for exploring the renowned Alishan National Scenic Area. Immerse yourself in the enchanting landscapes, lush forests, and misty mountains that make this area a nature lover's paradise. Take a leisurely stroll along the Eryan Ping Trail and witness the awe-inspiring Giant Tree of Shuishan Mt, a towering testament to the region's natural wonders. For those seeking adventure, the Thousand People Cave Campsite is a must-visit. Discover the mysterious caves and immerse yourself in the rich history and folklore surrounding this unique attraction. Nearby, you'll also find the famous Tsu Yun Temple, a place of tranquility and spiritual significance. If you're in the mood for some outdoor fun, head to the Younger Sister Pond and Sister Pond, where you can enjoy a peaceful picnic or simply bask in the serenity of the surrounding landscape. For a thrilling experience, don't miss the Crazy bridge view and the Kamikaze trampoline, both offering exhilarating views and adrenaline-pumping activities. With so much to explore, Alishan Hotel is the perfect choice for nature enthusiasts and adventure seekers alike.

Convenient Public Transport Stations near Alishan Hotel

Alishan Hotel is strategically located near several public transport stations, making it a convenient choice for travelers looking to explore the beautiful city of Chiayi, Taiwan. The hotel is just a short distance away from Shizilu, Shenmu, Duolin, Erwanping, Zhaoping, Shizifendao, and Alishan Forest Railway stations, providing easy access to various attractions and landmarks in the area. Whether you're planning to visit the famous Alishan National Scenic Area or embark on a scenic train ride through the breathtaking Alishan Forest, the proximity of these public transport stations ensures a hassle-free travel experience. From Shizilu station, you can easily connect to other parts of Chiayi, while Shenmu station offers convenient access to the renowned Alishan Forest Railway, a must-try for nature enthusiasts and railway enthusiasts alike. With these transport options at your doorstep, exploring the wonders of Chiayi has never been easier!

Delicious Dining Options Near Alishan Hotel

When it comes to dining near Alishan Hotel, guests will be spoilt for choice with a range of delicious options right on their doorstep. Just a short stroll away, YUYUPAS Cultural Park offers a unique dining experience with its Hana village kitchen, serving up traditional Taiwanese cuisine with a modern twist. For those craving local flavors, Shan Bin Restaurant is a must-visit, offering authentic Chiayi dishes that are sure to tantalize your taste buds. De En Ya Na Restaurant is another popular choice, known for its mouthwatering seafood dishes and cozy atmosphere. If you're in the mood for some hearty Chinese cuisine, Haishan Yuan Restaurant and Yushan Yuan Restaurant are both excellent options, serving up delectable dishes in a warm and welcoming setting. For a quick and satisfying meal, head to The Best Fried Chicken Ever, where you can indulge in crispy and flavorful fried chicken. Hua Xin Yuan Restaurant and Xinxin Restaurant are perfect for those seeking a fusion of Taiwanese and international flavors, while San Lin Breakfast Restaurant is the go-to spot for a traditional Taiwanese breakfast. With such a diverse range of dining options nearby, guests at Alishan Hotel are sure to have a memorable culinary experience during their stay.

Affordable Luxury at Alishan Hotel in Chiayi

Indulge in a luxurious stay at Alishan Hotel without breaking the bank. With an average room price of just $567, this charming hotel offers a truly exceptional experience in the heart of Chiayi, Taiwan. Compared to the average price of a hotel room in the city, which stands at $96, Alishan Hotel provides incredible value for money. Step into the elegant lobby and be greeted by warm, friendly staff who are committed to ensuring your stay is nothing short of perfect. The hotel boasts spacious, well-appointed rooms that are tastefully decorated and equipped with modern amenities. From plush beds to luxurious bathrooms, every detail has been carefully considered to provide a comfortable and relaxing atmosphere. Whether you're visiting Chiayi for business or pleasure, Alishan Hotel offers a range of room options to suit every traveler's needs. Enjoy breathtaking views of the city skyline or unwind in the hotel's serene garden oasis. With its convenient location and affordable luxury, Alishan Hotel is the ideal choice for discerning travelers seeking an unforgettable stay in Chiayi.

Excellent Service and Beautiful Rooms

Alishan Hotel in Chiayi, Taiwan has received rave reviews from its guests, with many highlighting the excellent service provided by the staff. Visitors have praised the helpful and friendly nature of the hotel's employees, making their stay truly memorable. The hotel's facilities have also been commended, with guests mentioning the beautiful and spacious rooms that are both clean and comfortable. The location of the hotel is also highly regarded, offering convenience and accessibility to nearby attractions. Additionally, guests have enjoyed the delicious food served at the hotel, both for dinner and breakfast. Overall, Alishan Hotel provides a fantastic experience with its exceptional service, stunning rooms, and great location.

Alishan Hotel: A Delightful Stay with Rave Reviews

Discover a hidden gem in the heart of Chiayi, Taiwan, with Alishan Hotel. This charming hotel has received glowing customer reviews, making it a top choice for travelers seeking a memorable and comfortable stay. One of the standout features of Alishan Hotel is its excellent location, which has been rated an impressive 9.3 by satisfied guests. Situated in the heart of Chiayi, this hotel offers easy access to popular attractions, delicious local eateries, and vibrant shopping districts. Whether you're exploring the stunning Alishan National Scenic Area or immersing yourself in the city's rich cultural heritage, you'll find that Alishan Hotel is the perfect base for your adventures. Another aspect that guests rave about is the exceptional staff performance at Alishan Hotel. With a rating of 8.8, the hotel's dedicated team goes above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment you step into the lobby to the time you check out, you can expect warm hospitality, prompt service, and personalized attention. Whether you need recommendations for local attractions or assistance with any request, the staff at Alishan Hotel is always ready to assist with a smile.

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Amenities and facilities

Excellent8.3

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Tours
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Shuttle service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Baby cot (upon request)
  • Bathrobes
  • Bathtub
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Shower
  • Slippers
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Wake-up service

Food and dining

Breakfast options
  • Buffet
Restaurants on site
麗景廳
  • Menu: Buffet, A-la-carte

Location

No.16, W. Alishan , Alishan Township, Chiayi, Taiwan, 605

Exceptional9.3

Location

Airports
  • Chiayi Airport (CYI)
    42.0 km 1.9 hour drive
  • Taichung Airport (RMQ)
    85.0 km 2.8 hour drive
Public transportation
  • Zhaoping
    390 m
  • Shenmu
    470 m

What's nearby

Popular landmarks
  • Wang Lai Shan
    34.0 km
  • Jiayi Lan Pond Dam Scenic Area
    34.4 km
  • Chiayi Sherih Tower
    35.1 km
  • Chiayi Park
    35.6 km
  • Yujheng Museum
    36.0 km
  • The Hinoki Village
    36.4 km
  • Alishan Linye Village & Huiyisenghuo Village
    36.4 km
  • Bei Men Yi
    36.4 km
  • Alishan Forest Railway Garage Park
    36.7 km
  • the Monument of Tropic of Cancer, Chiayi
    40.8 km
Nearby landmarks
  • Big Tree
    330 m
  • Tsu Yun Temple
    350 m
  • Zhaoping
    390 m
  • Cloud See
    410 m
  • Shenmu
    470 m
  • Eryan Ping Trail
    490 m
  • Alishan Shenmu Area
    580 m
  • Sacred Tree Station
    580 m
  • Younger Sister Pond
    590 m
  • Sister Pond
    610 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • Please note that Superior rooms are in the old wing while Deluxe and Executive Quad rooms are in the new wing. Room types cannot be changed after booking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Extras
  • Daily Internet/Wi-Fi fee0 TWD
The property
  • Year property opened1913
  • Room voltage110
  • Number of rooms 137
  • Most recent renovation2024
  • Non-smoking rooms/floorsno
  • Number of restaurants2
  • License Id / Local Tax ID/ Entity Name89329127/89329127/阿里山賓館股份有限公司

Reviews of Alishan Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.8
  • 9.6
  • 6.0
  • 7.6
  • 6.0
  • 7.6
  • 10
  • 8.4
  • 8.4

Most recent

From 5,872 reviews

  • Location score 9.3 out of 10 and is a high score in Chiayi
  • Service score 8.8 out of 10 and is a high score in Chiayi
  • Room comfort and quality score 8.7 out of 10 and is a high score in Chiayi
  • Cleanliness score 8.6 out of 10 and is a high score in Chiayi
  • Facilities score 8.3 out of 10 and is a high score in Chiayi
  • Value for money score 7.8 out of 10

Review summary

Powered by OpenAI

The hotel enjoys a prime location and a complimentary shuttle bus service that many guests find convenient. The staff is highly commendable and provides exceptional hospitality. The buffet breakfast and dinner options offer a wide variety of choices and are well-liked by guests. The room and rooftop viewing deck offer stunning views, a definite highlight of the stay.

Some guests find the rooms old and pricey. However, numerous positive experiences outweigh the cons, making it worth the stay.

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 56 reviews
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94% Positive
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5% Unfavourable

Service

Mentioned in 44 reviews
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Breakfast

Mentioned in 33 reviews
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Dinner

Mentioned in 25 reviews
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Room comfort

Mentioned in 23 reviews
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Cleanliness

Mentioned in 20 reviews
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30% Unfavourable

Value for money

Mentioned in 14 reviews
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Room size

Mentioned in 14 reviews
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21% Unfavourable

Room view

Mentioned in 10 reviews
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Changed to review page 1
  1. 9.6Exceptional

    IKUKO from Taiwan
    Group
    Modern Building - Deluxe Family Room
    Stayed 1 night in December 2025

    “Both body and mind have manifested.”

    Before my return to Japan, I had always wanted to visit Alishan, and I finally had the opportunity to go. On December 30, I was worried about the cold, but we were blessed with clear skies and were able to see both the sunset and sunrise. The beauty was beyond words. The fresh air in the forest blew away my daily fatigue, and I felt refreshed in both body and mind. The location, facilities, and meals at the hotel were all satisfactory. The staff were friendly, and even though it was early in the morning at checkout when the store wasn't open yet, they assisted us.

    Reviewed April 29, 2026
    Auto-translated through generative A.I.
  2. 8.4Excellent

    nga from Hong Kong SAR, China
    Group
    Historical Building - Superior Family Room
    Stayed 1 night in November 2025

    “Convenient location”

    The hotel is conveniently located within the Alishan Scenic Area, allowing easy walking access to various attractions (for example, "Shouzheng Temple" is just a 5-minute walk away), and there is also a shuttle service provided by the hotel to take guests to the visitor center and other destinations. For watching the sunrise, guests can book the shuttle to the "Zhushan Viewing Platform" or the small train station for the next morning during check-in. After getting off at the "Zhushan Viewing Platform," we walked about 10 minutes to the "Ogasawara Viewing Platform" to see a beautiful sunrise. The self-service dinner and breakfast are plentiful and generally taste good. The staff are very polite and have a good attitude, especially the drivers who are friendly and smiling. This time we stayed in a four-person room at the historical museum. The room and terrace are older and smaller than in the photos; the double bed is clearly made from two single mattresses pushed together, which is not very comfortable; and a small towel was found on one of the room's chairs, likely left behind by the cleaning staff. Overall, it is clean and very convenient.

    Reviewed November 17, 2025
    Auto-translated through generative A.I.
  3. 8.0Excellent

    Hiroyuki from Japan
    Family with teens
    Historical Building - Superior Suite
    Stayed 1 night in February 2026

    “Location”

    The location is excellent. The room is designed very spaciously, allowing for a soak in a large tub while enjoying the view. Despite being on a mountain, the supply of water to the shower and bathtub is abundant, and the water temperature remains very stable without gradually decreasing during use. The dining options are also very plentiful.

    Reviewed February 03, 2026
    Auto-translated through generative A.I.
  4. 10.0Exceptional

    Stella from Hong Kong SAR, China
    Couple
    Historical Building - Japanese Style Double Room
    Stayed 1 night in July 2026

    “Strategic location ”

    The hotel is a tad old but overall functional, clean and comfortable. The location is strategically located inside the park so you can do your walk or hike easily anytime. It's also a very easy distance to the train that takes you up to see sunrise (bus shuttle provided). The dinner buffet was surprisingly good with various options and good local quality. Most of all, the concierge service was very good where they go above and beyond to recommend customise day trip / trails to our liking. They were most patient and enthusiastic to share what they know of Alishan with us. We feel safe and relaxed and in good hands to navigate the mountains. Highly recommend!

    Reviewed July 06, 2026
  5. 9.6Exceptional

    HSI-PING from United States
    Family with young children
    Modern Building - Deluxe Family Room
    Stayed 2 nights in March 2026

    “Beautiful rooms and excellent location ”

    We had a beautiful family suite, rooms are modern and clean with plenty of supplies, hotel services are superb. The hotel is located in the center of all trails. An excellent choice for family fun in Alishan.

    Reviewed March 20, 2026
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