Bata Merah Boutique Hotel
302, 1st Floor, Jalan Sultan Abdul Samad, Pekan Banting, Banting, Malaysia, 42700 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Pekan Banting, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Restoran Assam Batu Laut.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "-Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.<BR>
-Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.<BR>
-As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.<BR>
-In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.<BR>
In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.<BR>"
Facilities
Free Wi-Fi in all rooms!
Check-in/out [express]
Wi-Fi in public areas
Security [24-hour]
Daily housekeeping
Car park [nearby]
Car park [charges apply]
Smoke-free property
Your dates are popular among travelersUsers are booking a place in Banting every 56 minutes on Agoda.com
Bad service”
Wait long time at doorstep to check in, no staff at the hotel.
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Sorry for your inconvenience. Kindly read hotel policies, check in & check out time and others importance information. As recorded, you’re coming for check in around 1.30++ pm. Our check in time starts from 3pm to 10pm. As our record, you never have to wait longer than 10 second subsequently scanning for my sejahtera QR code as you make your check in later after 3pm. You also didn’t fill up the ETA provided, for hotel to make any preparation or send back any important massage to you. In fact, we have sent to you an important message such as covid-19 SOP and hotel policies throughout the system and agoda will forward our message to your email or agoda booking system at your account. As recorded also, you never made any special request except, requesting a twin bed for twin room that you booked. In any special request filled, the hotel will reply back ASAP, whether guest special request can or can’t be fulfill. Hope this will explain the situation.
AWFUL EXPERIENCE”
I BOOKED 2 ROOM FOR 4 ADULT. MYSELF, MY WIFE AND MY BOTH OLDER PARENTS. I REACH AT HOTEL AROUND 2.30AM. THE HOTEL IS LOCATED NEAR TO ROADWAYS (SHOP LOT 2ND FLOOR). THE HOTEL WAS LOCKED WHEN I ARRIVED. AND STATED IN FRONT OF DOOR THAT "NO CHECKED IN ALLOWED AFTER 12AM". THIS CLAUSE IS VERY WEIRD AND NEVER MENTIONED WHEN I BOOKED THE ROOM THROUGH AGODA. I CALLED THE PERSON IN CHARGED. (HIS NUMBER STICK IN MAIN DDOR). AFTER FEW TRY, HE ATTEND MY CALL AND INFORM ME THAT CHECK IN NOT ALLOWED AFTER 12AM. WE HAD SOME ARGUMENT REGARDING THIS ISSUE AND THE GUY STARTED TO SHOUT AND BLAMING ME SAYING THAT IM NOT RESPONSIBLE BECAUSE I NEVER INFORM THE HOTEL THAT I WILL BE ARRIVE LATE. ITS WAS FRIDAY NIGHT AND BEGINNING OF SCHOOL HOLIDAY. TRAFFIC WAS TERRIBLE. I AGREE THAT I MADE A MISTAKE BECAUSE I NEVER INFORM MY LATE ARRIVAL, BUT THE HOTEL CAN TAKE EFFORT TO CALL THE COSTUMER AND CLARIFY CUSTOMER SITUATION. REALLY DISAPPOINTED WITH THE SERVICE
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WE ARE SORRY FOR YOUR PERSONAL PROBLEM. PLEASE READ THE HOTEL TERMS & CONDITIONS BEFORE MAKE ANY REVIEWS WHICH WILL LEAD TO MISUNDERSTANDING. WE HAVE ASK YOU TO CALL THE AGODA BUT YOU NEVER CALL THEM, INSTEAD YOU KEEP SHOUTING AND ARGUING HOTEL POLICY, THAT YOU NEVER READ & THINK THAT IS NOT IMPORTANT TO YOU. THE HOTEL CHECK IN TIME IS FROM 3PM TO 11.59PM. NO CHECK IN ARE ALLOWED AFTER 12AM. WE HAVE CONSIDERED YOUR SITUATION AT 3AM IN THE MORNING. BUT GUEST LIKE YOU WILL NEVER APPRECIATE THE HOTEL CONSIDERATION AND STILL MAKE A BAD REVIEWED. IS THE TOTAL RESPONSIBILITY OF THE GUEST TO INFORM THE HOTEL IF THEY ARE GONNA MAKE A VERY LATE C.IN AFTER 12AM. YOU HAVE MORE THAN PLENTY OF TIME TO CALL US TO INFORM BUT YOU CHOOSE NOT TO MAKE ANY EFFORT TO CALL. DID YOU KNOW WHY, THE HOTEL DIDN'T CALL YOU....? ALL THE WHILE AGODA NEVER PROVIDE TO HOTEL GUEST CONTACT NO.AS OTHERS OTA'S DOES. THAT IS AGODA POLICY. THANKS.
Bad service”
Wait long time at doorstep to check in, no staff at the hotel.
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Sorry for your inconvenience. Kindly read hotel policies, check in & check out time and others importance information. As recorded, you’re coming for check in around 1.30++ pm. Our check in time starts from 3pm to 10pm. As our record, you never have to wait longer than 10 second subsequently scanning for my sejahtera QR code as you make your check in later after 3pm. You also didn’t fill up the ETA provided, for hotel to make any preparation or send back any important massage to you. In fact, we have sent to you an important message such as covid-19 SOP and hotel policies throughout the system and agoda will forward our message to your email or agoda booking system at your account. As recorded also, you never made any special request except, requesting a twin bed for twin room that you booked. In any special request filled, the hotel will reply back ASAP, whether guest special request can or can’t be fulfill. Hope this will explain the situation.
Business Traveler”
For short time stay !
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Exceptional”
a good place. good ambiance and security guaranteed
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Hi Abdul, thank you for your feedback, love to have you again at our property.. See you again..
Good Hotel”
Good Hotel
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Hi Ramman, thank you for your feedback, love to have you again at our property.. See you again..
Excellent”
Nice location on the main street on Banting, but some room will be noisy due to too near to the road
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Hi Liew, thank you for your feedback, and so sorry for any inconvenience caused. We do have standard rooms that completely free from noise. Love to have you again at our property.. See you again..
Room”
The room same with store...... I hate!!!
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Not worth your money! ”
TOO MANY RULES FOR A HOTEL! (Feels like your staying in a hostel rather than hotel). You can't even enter the premise without the staff letting you in everytime you want to go back to your room. Be aware of the check in time. The only good things about the hotel are the cleanliness and a different wall design. It's not worth the price
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Hi, thank you for your feedback, we apologise for any inconvience caused. Due to past experience, we don't let any stranger/intruders coming in & out without staff's presence, it's is for everyone's safety and security.. And it is normal & understandable that every hotel have their house rules to follow in order to maintain the premise, we have sent the rules prior to your arrival too in order to avoid misunderstanding.. Anyhow we are now installed access card system for the convenience of customers.. We have extend the check in time until 11pm as well, any delay in arrival please do inform us early so that we can make the arrangements accordingly.. Thank you..
Noisy hotel”
It was so noisy. I cant sleep at all. The sound of vehicle on the road diaturb my sleep and the room did not have any soundproofing at all
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sorry, as we located at town center & main road, at this moment we can do anything about the sound came from the road user. We try to improve in the future. thanks.
Total rip off ”
The receptionist was super friendly. But the rest of this premise has nothing to call itself a “boutique” hotel. Water bottle was pathetically small. No kettle to boil water. Too many house rules which made me feel like I was living in a dorm. The room soundproof was unacceptable. Overpriced!
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sorry for your personal inconvenience. we guess you're not suitable to our hotel concept. if you need another 1 or 2 extra water bottle and hot water you may ask assistance at frontdesk and they will help you on that. the house rules has its own purposed. the rate 70 ringgit for single room you paid is accordingly. thanks.
Scammer hotel take deposit ”
Be careful with this Bata merah hotel is scammer with cheaper room and requested pay deposit before check-in, after checkout be careful them will make story u smoking in room n them will take yr deposit. Even we no smoking in the room. small tv like iPad n with blur screen. No internet..
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Hi, thank you for your feedback, and apologise for any inconvenience caused.. It is normal that every hotel collect deposit, just incase if there is any damages caused by customers.. And this is no-smoking property and we taking it very seriously if anyone smoke inside room/corridor, that's why we deduct the deposit.. We are sorry that our TV is small.. We are in the process to replace to bigger TV, alhamdulilla in near future.. We have internet at our property now, we welcome you to enjoy the free WiFi on next stay.. Thank you..
Clean & Satisfied”
The room is very clean. The hotel environment is good too. I will say the room we stayed is really suitable for married couple. You don't expect it spacious but it is enough for us to stay 1 night here. The location is good only the parking you have to find by yourself because this hotel located just beside the road.
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Thanks amira & your family for being a Great guest....
Solo travel”
Ok la utk solo traveller, bilik selesa..
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DEAR MR.AHMAD HIGHLY APPRICIATE YOUR POSITIVE REVIEW. WE HOPE, WE WILL SEE YOU AGAIN & WE WISH, YOU GONNA HAVE A VERY GOOD DAY AHEAD. THANK YOU.
Boutique hotel yang selesa”
Selesa untuk couples with a baby. Bersih. Harga pun affordable
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We appreciate your great review and Good vibes. Hope you will always have a great & wonderful day ahead. Thanks
Very good”
Sesuai untuk budget yang murah
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Hi, thank you for your feedback, love to have you again at our property.. See you again..
Agoda”
Sila lampirkan gambar yang betul dengan semasa tempahan dilakukan. Agoda tidak memasukan gambar bilik yang tidak sama seperti yang sebenar
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As our concerned, the picture shown is accordingly and there is also a room size given before you make confirmation. you may contact Agoda for further clarification. thanks
Good”
Hotel selesa dan bersih. Bilik kecil tapi sesuai dengan harga.
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Dear Guest, Appreciate your wonderful review & Good vibes. We're very happy that you feel comfortable and have a good stay with us. We hope you gonna have great wonderful days ahead. Thanks