Villa

Big Bear Chalets & Apartments

4 stars out of 5
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Star ratings are based on amenities, guest ratings, and room size, among other factors.

Ooaza Hokujo 4682-5 , Hakuba Happo-One Snow Resort, Hakuba, Japan, 399-9301

Highlights

Great food & dining

Comfortable mattresses

Professional guest services

Friendly staff, with adequate facility.
Ideal location

Good location!
Sparkling clean

- Guests have rated this property 9.4/10 on cleanliness

Space & Rooms
Villa
(Room size: 50 m²/538 ft²)
Kitchen
Bedroom 1
2 single beds, 1 queen bed, 1 sofa bed
Bathroom and toiletries
Bathtub, Hair dryer, Private bathroom, Shower, Toiletries, Towels
Kitchen
Cook for yourself
BBQ facilities, Dishwasher, Full kitchen, Kitchenette, Microwave, Refrigerator

Facilities

Free Wi-Fi

Car park

Shuttle service

Family room

Balcony/terrace

Non-smoking rooms

BBQ facilities

Air conditioning in public area

About us

Conveniently situated in the Hakuba Happo-One Snow Resort part of Hakuba, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Your dates are popular among travelersUsers are booking a place in Hakuba every 11 minutes on Agoda.com
Cleanliness 9.4
Service 9.3
Facilities 8.9
Value for money 8.9

Based on 139 verified reviews

Cleanliness

9.4

Service

9.3

Facilities

8.9

Value for money

8.9

Location

8.4

  • "Apart from that this place was awesome!"
  • "Friendly staff, with adequate facility."
  • "Fully equipped apartment."
  • "Incredible Facility and Location"
  • "The unit was a good size and had many facilities."

Check-in:

15:00 to 00:00

Check-out:

until 10:00
See map

8.4Excellent

Location rating score

Excellent location
Parking
Available
Closest landmarks
Kokusai 1
320 m
Sakka 2
410 m
Shirakaba 1
590 m
Sakka 3
600 m
Shirakaba 2
610 m

Good to know

Value for money8.9
Location rating8.4

Rooms available at Big Bear Chalets & Apartments

1-Bedroom Apartment
...
  • Room size: 50 m²/538 ft²
  • 2 single beds and 1 queen b...
  • 2 single beds and 1 queen b...
Enter dates to see prices
2-Bedroom Apartment
...
  • Room size: 57 m²/614 ft²
  • 1 queen bed and 2 single be...
  • 1 queen bed and 2 single be...
Enter dates to see prices
2-Bedroom Chalet
...
  • Room size: 110 m²/1184 ft²
  • 1 futon and 1 queen bed & 1...
  • 1 futon and 1 queen bed & 1...
Enter dates to see prices
3-Bedroom Chalet
...
  • Room size: 150 m²/1615 ft²
  • 1 queen bed & 2 queen beds ...
  • 1 queen bed & 2 queen beds ...
Enter dates to see prices
Studio Apartment
...
  • Room size: 40 m²/431 ft²
  • 1 sofa bed and 2 single bed...
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices

    Frequently asked questions

    Big Bear Chalets & Apartments includes non-water sport and outdoor activities such as skiing for you to take advantage of.

    While residing at Big Bear Chalets & Apartments, begin your trip by discovering the closest points of interest that are within walking distance to the property which include Kokusai 1, Sakka 2, and Shirakaba 1.

    Big Bear Chalets & Apartments's policy concerning children's bedding considers guests age 3 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    Big Bear Chalets & Apartments's most popular month where verified tourists have stayed the most is in May.

    The typical room rate for Big Bear Chalets & Apartments in the past month is 29280.33 JPY, compared to city's average of 39205.0 JPY.

    100.0% of our verified guest reviews have given a positive review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Big Bear Chalets & Apartments down in the review section.

    Verified families with young children that have stayed at this property have given Big Bear Chalets & Apartments an average rating of 9.2. You can look up more complete customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

    Verified families with older children that have stayed at this property have given Big Bear Chalets & Apartments an average rating of 8.7. You can look into more specific customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

    Verified group travelers that have stayed at this property have given Big Bear Chalets & Apartments an average rating of 9.4. You can find more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

    Past local visitors that have stayed at this property have given Big Bear Chalets & Apartments an average rating of 9.2. You can look up on more specific customer testimonials, and responses for this property down in the review section.

    Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.

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    More about Big Bear Chalets & Apartments

    More about Big Bear Chalets & Apartments

    Experience Luxury and Comfort at Big Bear Chalets & Apartments

    Welcome to Big Bear Chalets & Apartments, a luxurious 4-star hotel nestled in the picturesque village of Hakuba, Japan. With its stunning alpine surroundings, impeccable service, and a wide range of amenities, this hotel promises an unforgettable stay for both leisure and business travelers. Check-in at Big Bear Chalets & Apartments begins at 03:00 PM, allowing you to settle in and start your vacation at your own pace. The friendly and attentive staff will be there to greet you, ensuring a smooth and hassle-free check-in process. If you arrive earlier, you can store your luggage with the hotel and explore the nearby attractions until your room is ready. When it's time to bid farewell to this enchanting retreat, check-out is until 10:00 AM. Take your time in the morning to enjoy a leisurely breakfast or pack your belongings at your own pace. The hotel's efficient check-out process ensures that your departure is as seamless as your arrival, leaving you with fond memories of your stay at Big Bear Chalets & Apartments. Families with young children will find Big Bear Chalets & Apartments to be a perfect choice. The hotel's child policy allows children between the ages of 0 to 2 to stay free of charge, making it an ideal destination for a family getaway. The spacious and comfortable accommodations provide ample space for little ones to play and relax, ensuring a memorable stay for the entire family. Indulge in the tranquility and beauty of Hakuba while enjoying the luxury and comfort of Big Bear Chalets & Apartments. With its convenient check-in and check-out times and child-friendly policy, this hotel offers a delightful experience for guests of all ages. Book your stay today and embark on a remarkable journey in the heart of the Japanese Alps.

    Unleash Your Inner Athlete at Big Bear Chalets & Apartments

    At Big Bear Chalets & Apartments, we understand the importance of staying active and enjoying the great outdoors. That's why we offer an array of top-notch sports facilities to cater to all your fitness needs. Whether you're a seasoned skier or a beginner looking to hit the slopes, our prime location in Hakuba, Japan, makes us the perfect destination for winter sports enthusiasts. Step outside our doors, and you'll find yourself immersed in a winter wonderland. With easy access to world-class ski resorts, including Happo One and Hakuba Goryu, you'll have endless opportunities to carve your way through pristine powder. And if you don't have your own ski equipment, fear not! We provide convenient ski equipment rentals on-site, so you can hit the slopes without any hassle. After an exhilarating day on the slopes, head back to our chalets and apartments to unwind and recharge. Our cozy accommodations are designed with your comfort in mind, offering a peaceful retreat after an action-packed day. So whether you're a ski enthusiast or simply looking to try something new, Big Bear Chalets & Apartments is the perfect choice for your winter sports getaway.

    Modern Comfort and Connectivity at Big Bear Chalets & Apartments

    At Big Bear Chalets & Apartments, guests can enjoy a range of convenience facilities that ensure a comfortable and connected stay. With Wi-Fi available in public areas, guests can easily stay connected and browse the internet from the moment they step foot into the hotel. Additionally, all rooms are equipped with free Wi-Fi, allowing guests to stay connected from the comfort of their own space. Whether you need to catch up on work emails, stream your favorite shows, or simply stay connected with loved ones, the reliable and complimentary Wi-Fi at Big Bear Chalets & Apartments has got you covered.

    Convenient Transport Facilities at Big Bear Chalets & Apartments

    At Big Bear Chalets & Apartments in Hakuba, Japan, guests can enjoy convenient transport facilities that make exploring the beautiful surroundings a breeze. The hotel offers a spacious car park, making it easy for guests to bring their own vehicles and have a hassle-free parking experience throughout their stay. Whether you're planning to embark on day trips or simply want the flexibility to explore the area at your own pace, the car park at Big Bear Chalets & Apartments provides a convenient solution. In addition to the car park, the hotel also offers a reliable shuttle service. This service is perfect for those who prefer not to drive or do not have their own transportation. The shuttle service operates at scheduled times, allowing guests to easily access popular attractions, ski resorts, and nearby dining and shopping areas. With the shuttle service, guests can relax and enjoy their journey without the worry of navigating unfamiliar roads or finding parking spots. Whether you're heading to the slopes or exploring the charming town of Hakuba, the shuttle service at Big Bear Chalets & Apartments ensures a seamless and stress-free transportation experience.

    Savor the Flavors at Big Bear Chalets & Apartments' BBQ Facilities

    At Big Bear Chalets & Apartments, dining is an experience to remember. Indulge in the culinary delights of Hakuba, Japan, at our top-notch BBQ facilities. Whether you're a seasoned grill master or a novice, our BBQ facilities provide the perfect setting for a delicious and memorable meal. Immerse yourself in the stunning natural surroundings as you fire up the grill and cook up a storm. Our BBQ facilities are equipped with state-of-the-art equipment and ample seating, ensuring that you and your loved ones can enjoy a delightful al fresco dining experience. Choose from a wide range of premium meats, fresh seafood, and locally sourced vegetables to create your own personalized feast. Our friendly staff is always on hand to assist you with grilling tips and recommendations, ensuring that your BBQ experience is nothing short of perfection. Whether you're planning a family gathering, a romantic dinner for two, or a fun-filled evening with friends, our BBQ facilities at Big Bear Chalets & Apartments are sure to leave a lasting impression. Book your stay with us and embark on a culinary adventure like no other in Hakuba, Japan.

    Discover Your Perfect Retreat at Big Bear Chalets & Apartments

    At Big Bear Chalets & Apartments in Hakuba, a variety of thoughtfully designed accommodations await to cater to your every need. Choose from the cozy Studio Apartment, offering a comfortable 40 square meters of space with options for two single beds, a queen bed, or a versatile sofa bed. For families or groups, the 2-Bedroom Apartment provides ample room at 57 square meters, featuring configurations of a queen bed, single beds, and multiple sofa beds to ensure everyone has a restful night’s sleep. For those seeking a more spacious experience, the 3-Bedroom Chalet spans an impressive 150 square meters, ideal for larger gatherings, with options that include a king bed, queen beds, and traditional Japanese futons. Alternatively, the 2-Bedroom Chalet offers a generous 110 square meters of comfort, perfectly blending modern and traditional styles. The 1-Bedroom Apartment, at 50 square meters, serves as a cozy sanctuary with flexible bedding arrangements. When you book your stay at Big Bear Chalets & Apartments through Agoda, you unlock the best prices available, ensuring you get exceptional value for your getaway. Enjoy a hassle-free booking experience, with user-friendly navigation and instant confirmation, allowing you to focus on what truly matters—creating unforgettable memories in the breathtaking surroundings of Hakuba.

    Explore the Majestic Hakuba Happo-One Snow Resort

    Nestled in the heart of the Japanese Alps, Hakuba Happo-One Snow Resort is a winter wonderland that promises an unforgettable alpine experience. Renowned for its breathtaking views and diverse terrain, this resort caters to skiers and snowboarders of all skill levels, making it a perfect destination for families, enthusiasts, and adventurers alike. With over 200 hectares of skiable terrain, visitors can explore a myriad of trails that wind through pristine snow-covered landscapes, offering everything from gentle slopes for beginners to challenging runs for seasoned pros. The resort’s impressive vertical drop and a variety of terrain parks ensure that thrill-seekers will find their ideal run, while the stunning mountain vistas provide a picturesque backdrop for all winter activities. In addition to its exceptional skiing and snowboarding opportunities, Hakuba Happo-One is also a hub for vibrant après-ski culture. After a day on the slopes, guests can unwind in one of the many cozy lodges or indulge in local culinary delights at nearby restaurants, where traditional Japanese dishes meet international flavors. The charming village atmosphere, complete with quaint shops and warm hospitality, invites visitors to immerse themselves in the local culture. Whether you’re sipping hot sake by a crackling fire or soaking in a natural onsen (hot spring) after a day of adventure, Hakuba Happo-One offers a unique blend of outdoor excitement and cultural richness that makes it a must-visit destination in Japan.

    Getting to Big Bear Chalets & Apartments from Nearby Airports

    Reaching Big Bear Chalets & Apartments from the nearest airport is a seamless experience that sets the stage for your adventure in Hakuba, Japan. The closest major airport is Matsumoto Airport (MMJ), located approximately 70 kilometers away. From the airport, you can opt for a shuttle bus service that directly connects you to Hakuba. These shuttle buses are convenient and comfortable, providing a scenic journey through the Japanese countryside and mountain landscapes. The ride takes about 1.5 to 2 hours, allowing you to soak in the breathtaking views as you approach the beautiful snow-covered slopes of Hakuba. Alternatively, if you arrive at Narita International Airport (NRT) or Haneda Airport (HND) in Tokyo, you can take a limited express train to Nagano Station, which takes around 1.5 to 2.5 hours, depending on your chosen service. From Nagano Station, you can catch a direct bus to Hakuba, which takes about 1 hour. Upon arrival in Hakuba, Big Bear Chalets & Apartments is easily accessible by a short taxi ride or a pleasant walk, depending on your preference. With its prime location in the Hakuba Happo-One Snow Resort, you’ll find yourself just moments away from world-class skiing and snowboarding, making it the perfect base for your winter getaway.

    Discover the Beauty of Hakuba's Surrounding Landmarks at Big Bear Chalets & Apartments

    Nestled in the heart of Hakuba, Japan, Big Bear Chalets & Apartments offers easy access to a range of exciting landmarks and attractions. Just a short distance away, you'll find Matsumoto Kiyoshi, a popular drugstore where you can stock up on essentials and indulge in some retail therapy. Whether you're in need of sunscreen for a day on the slopes or want to try out some local beauty products, this landmark has got you covered. For those seeking outdoor adventure, Usagdaira is a must-visit attraction near Big Bear Chalets & Apartments. This scenic area is known for its breathtaking natural beauty, offering picturesque hiking trails and stunning views of the surrounding mountains. Lace up your hiking boots and explore the lush greenery, or simply relax and soak in the tranquil atmosphere. If you're a skiing enthusiast, you'll be delighted to know that Minekata Lift 1, Alps 4th Chair Lift, Milky Four Chair Lift, Gondola Noah, Pair Lift D, and Toomi 2nd Chair Lift are all within close proximity to the property. These ski lifts provide easy access to the slopes of Hakuba, allowing you to make the most of your winter getaway. After a day of outdoor exploration, head to Happoike, a beautiful alpine lake located nearby. Surrounded by majestic peaks, this serene spot is perfect for a leisurely stroll or a picnic with loved ones. Immerse yourself in the tranquility of nature as you take in the breathtaking views. Lastly, 3 Sen North is another nearby landmark that nature enthusiasts will appreciate. This area is known for its scenic beauty, offering a peaceful retreat away from the hustle and bustle of city life. Take a leisurely walk and enjoy the fresh mountain air as you admire the stunning landscapes. With its prime location near these landmarks and attractions, Big Bear Chalets & Apartments is the perfect base for exploring the beauty of Hakuba. Whether you're seeking outdoor adventure or a relaxing escape, this charming property offers a convenient and comfortable stay.

    Convenient Public Transport Stations near Big Bear Chalets & Apartments

    Located in the heart of Hakuba, Japan, Big Bear Chalets & Apartments offers easy access to several public transport stations, ensuring a hassle-free exploration of the surrounding area. Just a short distance away, guests will find Hakuba Train Station, providing convenient connections to nearby cities and attractions. From here, visitors can easily venture to popular destinations such as Matsumoto Castle or the picturesque Kamikochi Valley. For those looking to explore Hakuba and its neighboring areas, the Hakuba Happo Bus Terminal is just a stone's throw away from the property. This bustling transport hub offers a wide range of bus services, allowing guests to conveniently access various ski resorts, hot springs, and hiking trails. Whether you're planning to hit the slopes or embark on a scenic mountain hike, the Hakuba Happo Bus Terminal serves as a convenient starting point for your adventures. Additionally, Big Bear Chalets & Apartments is situated near several local bus stops, including Minami-Kamishiro, Shinanomoriue, Kamishiro, and Iimori. These bus stops provide easy access to different parts of Hakuba, allowing guests to explore the area at their own pace. Whether you're heading to a nearby restaurant, visiting a local attraction, or simply strolling around town, these bus stops offer a convenient and affordable mode of transportation.

    A Culinary Delight: Dining Options near Big Bear Chalets & Apartments

    When it comes to dining options near Big Bear Chalets & Apartments, guests are spoilt for choice. Just a stone's throw away, you'll find a range of delectable restaurants to satisfy every palate. Craving authentic Japanese cuisine? Head over to Grindel, a charming restaurant known for its fresh sushi and sashimi. For those seeking a taste of local flavors, Nonjae is a must-visit. This cozy eatery serves up traditional Japanese dishes with a modern twist. If you're in the mood for some mouthwatering pastries and baked goods, City Baker is the perfect spot to indulge your sweet tooth. And don't miss out on the Zen soba shop, where you can savor delicious handmade soba noodles in a serene and peaceful setting. For garlic lovers, Garlic garlic is a hidden gem, offering a variety of dishes infused with the aromatic herb. And if you're looking for a luxurious dining experience, Sierra Resort Hotel Hakuba boasts an upscale restaurant, Madame Yukimoku, where you can enjoy exquisite French cuisine prepared with the finest ingredients. With so many options just a short distance from the hotel, you're sure to find a dining experience to remember during your stay at Big Bear Chalets & Apartments.

    Shop 'til You Drop in Hakuba

    Big Bear Chalets & Apartments is conveniently located near several shopping landmarks, including Yama-ai and Hanairo. Yama-ai is a charming boutique that offers a wide range of outdoor gear and equipment, perfect for those looking to explore the beautiful Hakuba mountains. Whether you need hiking boots, ski gear, or camping essentials, Yama-ai has got you covered. Hanairo, on the other hand, is a trendy fashion boutique that showcases the latest Japanese fashion trends. From stylish clothing to unique accessories, Hanairo is a must-visit for fashion enthusiasts. After a day of shopping, guests can easily return to the comfort of their chalet or apartment at Big Bear and relax in the cozy surroundings.

    Affordable Luxury at Big Bear Chalets & Apartments

    Discover the perfect blend of comfort, convenience, and affordability at Big Bear Chalets & Apartments in Hakuba, Japan. With an average room price of just $181, you can indulge in a luxurious stay without breaking the bank. Compared to the average price of a hotel room in Hakuba, which stands at $185, Big Bear Chalets & Apartments offers exceptional value for money. At Big Bear Chalets & Apartments, you'll find a range of accommodation options to suit every budget and preference. From cozy chalets to spacious apartments, each room is thoughtfully designed with modern amenities and stylish decor. Whether you're a solo traveler, a couple seeking a romantic getaway, or a family looking for a comfortable retreat, Big Bear Chalets & Apartments has the perfect room for you. With its unbeatable pricing, Big Bear Chalets & Apartments allows you to make the most of your stay in Hakuba. Spend your days exploring the breathtaking landscapes and world-class ski slopes, and return to the comfort of your room without worrying about breaking the bank. Book your stay at Big Bear Chalets & Apartments today and experience affordable luxury in the heart of Hakuba.

    Excellent Facilities and Cleanliness

    Big Bear Chalets & Apartments offers excellent room facilities in their self-contained units, including a smart kitchenette. Guests appreciate the essential basic cleaning services provided on a daily basis, ensuring a clean and comfortable stay. The quality and cleanliness of the rooms, especially the one-bedroom studio at the Big Apartments, exceeded expectations. With convenient amenities nearby such as a hire shop, local lift, and ski bus stop, guests can enjoy the convenience of not needing to venture into the main area. After experiencing the exceptional facilities and cleanliness, guests are eager to return to Big Bear Chalets & Apartments for their future stays.

    Exceptional Customer Ratings for Big Bear Chalets & Apartments

    Big Bear Chalets & Apartments in Hakuba, Japan has received exceptional customer ratings, making it a top choice for travelers seeking a memorable and comfortable stay. With an impressive overall rating of 9.1, guests are consistently satisfied with their experience at this charming hotel. One aspect that stands out is the value provided by Big Bear Chalets & Apartments. With a rating of 8.2 for value, guests appreciate the affordable prices combined with the high-quality amenities and services offered. This makes it an excellent choice for budget-conscious travelers who still want to enjoy a luxurious and relaxing stay. Furthermore, the facilities at Big Bear Chalets & Apartments have received a rating of 8.7, indicating that guests are impressed with the range of amenities available. From cozy and spacious chalets to well-equipped apartments, this hotel offers a variety of accommodation options to suit different preferences and group sizes. Guests can also take advantage of the on-site facilities, such as a fitness center and a relaxing spa, ensuring a truly enjoyable and convenient stay.

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    Amenities and facilities

    Excellent8.9

    Facilities

    Languages spoken
    • English
    • Japanese
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Skiing
    Dining, drinking, and snacking
    • BBQ facilities
    Services and conveniences
    • Air conditioning in public area
    • Heating in public area
    • Smoke-free property
    • Smoking area unavailable
    • Terrace
    For the kids
    • Family/child friendly
    • Family room
    Access
    • Non-smoking rooms
    • Pets allowed unavailable
    Getting around
    • Car park [on-site]
    • Shuttle service
    Sports equipment rental
    • Ski equipment rentals
    Available in all rooms
    • Air conditioning
    • Baby cot (upon request)
    • Balcony/terrace
    • Bathtub
    • BBQ facilities
    • Closet
    • Dishwasher
    • DVD/CD player
    • Electric kettle
    • Extra long bed
    • Free bottled water unavailable
    • Full kitchen
    • Hair dryer
    • Heating
    • Interconnecting room(s) available
    • Kitchenette
    • Linens
    • Microwave
    • Outdoor furniture
    • Private bathroom
    • Private entrance
    • Refrigerator
    • Satellite/cable channels
    • Separate dining area
    • Shower
    • Slippers
    • Sofa
    • Toiletries
    • Towels
    • Trash cans
    • Washing machine

    Location

    Ooaza Hokujo 4682-5 , Hakuba Happo-One Snow Resort, Hakuba, Japan, 399-9301

    Excellent8.4

    Location

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-2 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 3 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    House rules

    INTERNET WiFi is available in all areas and is free of charge. PARKING Private parking is possible on site (reservation is needed) and charges may be applicable. PETS Pets are not allowed. CHILDREN AND EXTRA BED POLICY Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until10:00
    • Check-in until00:00
    The property
    • License Id / Local Tax ID/ Entity Name令25大保第22-38号

    Property announcements

    To use the property's free shuttle from JR Hakuba Station, please make a reservation at least 1 day in advance. Contact details can be found on the booking confirmation. A prepayment deposit via bank transfer or PayPal is required to secure your booking. Payment instructions will be sent by the property at the time of booking. If payment is not made by the instructed date, your booking will be cancelled. Keys to the chalets must be picked up at the apartments, approximately 800 metres away. Child rates apply to children staying at the property. Please contact the property for details. If you would like to bring your pet, you must request this in advance. Most types of dogs are allowed in chalets. Pets are not allowed in apartments.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties.

    Reviews of Big Bear Chalets & Apartments from real guests

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    All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

    Provided by verified guests of

    Agoda logo
    9.0

    Excellent

    From 21 reviews

    • Cleanliness score 9.4 out of 10
      Cleanliness9.4
    • Service score 9.3 out of 10
      Service9.3
    • Facilities score 8.9 out of 10
      Facilities8.9
    • Value for money score 8.9 out of 10
      Value for money8.9
    • Location score 8.4 out of 10
      Location8.4
    Guest Type
    Room Type
    Language

    Show reviews that mention 

    Host

    Mentioned in 1 reviews
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    100% Positive

    Cleanliness

    Mentioned in 1 reviews
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    100% Positive

    Bedding

    Mentioned in 1 reviews
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    100% Positive

    Airport access

    Mentioned in 1 reviews
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    100% Unfavourable

    Service

    Mentioned in 1 reviews
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    100% Positive

    Restaurant options

    Mentioned in 1 reviews
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    Location

    Mentioned in 1 reviews
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    Changed to review page 1
    1. 9.2
      Exceptional
      Tracey from Australia
      Couple
      Studio Apartment
      Stayed 4 nights in October 2025

      “Autumn holiday”

      If you’re coming in autumn there is no free shuttle you will have to get a cab to town and make sure you state big bear apartments not chalets or they will not find you. We ended up saying the resort across the road it was easier. Apart from that this place was awesome! Aska picked us up on arrival and drove us to station when we left. You also get one free grocery shop lift to the supermarkets, Again awesome service ! I can’t say enough about the fabulous restaurant right next door where we ate every night. The wagyu skewers, croquettes and egg dashi were to die for mot to mention best French fries and fried chicken ever!!! Would highly recommend.

      Reviewed October 26, 2025
    2. 10.0
      Exceptional
      pornnisa from Thailand
      Group
      2-Bedroom Chalet
      Stayed 1 night in October 2024

      “Fully equipped facilities”

      The accommodation is clean, with complete amenities, and the bed is soft and comfortable. It is very close to convenience stores and Hakuba. The owner is lovely, stopping by to greet us at the house and responding quickly to messages when there are questions. I plan to stay again next year, but unfortunately, someone has already booked it. If I have the opportunity to visit Nagano again, this will be the first place I choose to stay.

      Reviewed December 11, 2024
      Auto-translated through generative A.I.
    3. 8.4
      Excellent
      Johnny from Singapore
      Group
      Studio Apartment
      Stayed 6 nights in February 2024

      “Excellent”

      Good location! Friendly staff, with adequate facility.

      Reviewed February 26, 2024
    4. 10.0
      Exceptional
      Irina from Australia
      Family with teens
      1-Bedroom Apartment
      Stayed 11 nights in January 2024

      “We'll be back!”

      Fully equipped apartment. Ski in and out (up) with a little bit of push to Sakka lifts for the first runs. Sakka Lodge run by a Japanese family at the bottom of the slope for cheap but filling lunch (open until 4.30pm) with the mountain view or Big Bear cafe for burger style meals. Next door Rabbit Hole bar requires booking. Good for 7am coffee. For other dinner options have to walk to town (the only disadvantage about the location). The appartment provides dropp off to the restaurants and grocery shop. Thank you to Darren, the host, for all sorts of advice and prompt responses. Thank you to the drivers Anthony and Brad for driving us to the shops frequently. We are coming back next January!

      Reviewed January 17, 2024
    5. 9.6
      Exceptional
      Nancy from Australia
      Family with teens
      Studio Apartment
      Stayed 4 nights in December 2023

      “Incredible Facility and Location”

      Apartment facilities were incredible, offering a blend of cozy interiors and homey vibe, it offers a welcoming ambiance after a day on the slopes, it’s an ideal escape for snow enthusiasts. Convenient access to the ski field as well and the bus made it a prime location for those seeking the ultimate alpine experience.

      Reviewed January 06, 2024
    Changed to review page 1

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