Gran Customa Hotel

1 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

7 Chome-115 Chōjamachi, Naka-ku, Fujidana, Yokohama, Japan, 231-0033

Highlights

310 meters to public transportation

Front desk [24-hour]

680 meters to Nogeyama Zoo

Free Wi-Fi in all rooms!

Daily housekeeping

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurant

Bar

Luggage storage

Laundry

Locker

Non-smoking rooms

About us

Discover the Gran Customa Hotel in the scenic Fujidana area of Yokohama, where urban charm meets serene parks. This inviting hotel features a luxurious hot spring bath for relaxation and a cozy coffee shop to kickstart the day. Each room is designed for comfort with air conditioning, a flat-screen television, and complimentary Wi-Fi for seamless connectivity. Just a short distance away, explore iconic attractions like the Yokohama Red Brick Warehouse and the vibrant shopping experience at Yokohama World Porters. Perfect for two travelers seeking both relaxation and adventure, this hotel offers an unforgettable stay in picturesque surroundings. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

6 travelers have booked today.

Value for money 8.2
Facilities 8.0
Service 8.0
Cleanliness 7.8

Based on 1,979 verified reviews

Value for money

8.2

Facilities

8.0

Service

8.0

Cleanliness

7.8

Location

7.7

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Nearest transportation options

Hinodecho is within 0.3 km

Koganecho is within 0.55 km

See map

7.7Very good

Location rating score

Very good location - 640 meters from city center
Exceptional for walking
More details on walking
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There are 117 places in walking distance!

Walkable places
Isezaki Mall
190 m
Isezakicho Shopping District
200 m
YOUNG BOWL
200 m
Hinodecho
300 m
Popular landmarks
Yokohama Landmark Tower
1.3 km
Yokohama Red Brick Warehouse
1.7 km
Yokohama Chinatown
1.7 km
Cup Noodles Museum Yokohama
1.7 km
Yokohama Minato Mirai 21
1.8 km
Closest landmarks
P8 YOSHIDA
60 m
P1
140 m
niko dental clinic
240 m
Tsuruha Drug
260 m
LRD
260 m

Good to know

Value for money8.2
Location rating7.7
Nearest airportHaneda Airport (HND)
Distance to airport18.1 km

Rooms available at Gran Customa Hotel

Capsule - Male Only, Non-Smoking
...
  • 1 male capsule
  • 1 male capsule
Enter dates to see prices
Capsule - Female Only, Non-Smoking
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  • 1 female capsule
  • 1 female capsule
Enter dates to see prices
Capsule Room for Female
...
  • 1 single bed
  • 1 single bed
Enter dates to see prices
Capsule Room for Male
...
  • 1 single bed
  • 1 single bed
Enter dates to see prices
Women-only capsule [Capsule room] [Non-smoking]
...
    Enter dates to see prices
    Male Capsule Room
    ...
    • 1 single bed
    • 1 single bed
    Enter dates to see prices
    Female Capsule Room
    ...
    • 1 single bed
    • 1 single bed
    Enter dates to see prices
    Bed in Female Capsule Room
    ...
    • 1 bunk bed
    • 1 bunk bed
    Enter dates to see prices
    Capsule for Women Only Room
    ...
      Enter dates to see prices
      Capsule Room for Men Only
      ...
        Enter dates to see prices

        Frequently asked questions

        While lodging at Gran Customa Hotel, indulge in your evening or night out at Yokohama Bay Brewing Kannai, Jazz Cafe Gig, and Yokohama Airegin to make the most out of your nightlife.

        Gran Customa Hotel has a total of 126 rooms.

        Verified past guests that have stayed at Gran Customa Hotel had an average nightly stay of 1 night at this property.

        The average room rate for Gran Customa Hotel in the past month is 3907.98 JPY, compared to city's average of 13761.98 JPY.

        Gran Customa Hotel can communicate up to 2 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

        Past visitors that stayed at Gran Customa Hotel have given this property a rating of 8.231 for its remarkable value for money as the major highlight for their stay.

        100.0% of our verified guest feedback have given a positive review and remarks about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Gran Customa Hotel down in the review section.

        Past families with young children that have stayed at this property have given Gran Customa Hotel an average rating of 7.8. You can look up more thorough customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

        Verified group travelers that have stayed at this property have given Gran Customa Hotel an average rating of 8.0. You can look up more precise customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

        More about Gran Customa Hotel

        More about Gran Customa Hotel

        Experience Affordable Comfort at Gran Customa Hotel in Yokohama

        Welcome to Gran Customa Hotel, a budget-friendly 1-star hotel situated in the vibrant city of Yokohama, Japan. With its convenient location and affordable rates, this hotel is the perfect choice for both business and leisure travelers looking for a comfortable and hassle-free stay. At Gran Customa Hotel, guests can enjoy a relaxed check-in process starting from 02:00 PM. The friendly and accommodating staff will be there to greet you and assist with any inquiries or requests you may have. Whether you're arriving early or late, the hotel's flexible check-in time ensures a seamless start to your stay. With a total of 50 well-appointed rooms, Gran Customa Hotel offers a cozy and intimate atmosphere for guests to unwind after a day of exploring Yokohama. Each room is thoughtfully designed with modern amenities and comfortable furnishings, providing a peaceful retreat for a good night's sleep. From single rooms to twin rooms, there is a suitable accommodation option for solo travelers, couples, or friends traveling together.

        Unwind and Indulge in Gran Customa Hotel's Entertainment Facilities

        At Gran Customa Hotel in Yokohama, Japan, you'll find an array of entertainment facilities that will enhance your stay and ensure a memorable experience. Whether you're looking to relax and unwind or have some fun with friends and family, this hotel has it all. Step into the hotel's library, a serene haven where bookworms and literary enthusiasts can escape into a world of imagination. Browse through a vast collection of books from various genres, and find the perfect read to accompany your leisurely afternoons. The cozy ambiance and comfortable seating make it an ideal spot to curl up with a good book and get lost in its pages. For those seeking a more social experience, head to the shared lounge/TV area. This vibrant space is perfect for mingling with fellow travelers or catching up on your favorite shows. Sink into plush sofas and enjoy the company of others while watching a movie or engaging in lively conversations. The shared lounge/TV area provides a relaxed and inviting atmosphere for guests to connect and create lasting memories. No matter your preference, Gran Customa Hotel offers a range of entertainment facilities that cater to all tastes. Whether you're in the mood for a quiet reading session in the library or a lively gathering in the shared lounge/TV area, this hotel ensures that your downtime is as enjoyable as your adventures in Yokohama.





        Convenience at Your Fingertips: Gran Customa Hotel's Top-notch Facilities

        Welcome to Gran Customa Hotel, where convenience is at the heart of your stay. With a range of top-notch facilities, your every need is catered to, ensuring a seamless and enjoyable experience in Yokohama, Japan. Stay connected throughout your stay with complimentary Wi-Fi in all rooms and public areas. Whether you need to catch up on work emails or share your travel adventures with friends and family, our high-speed internet access has got you covered. Traveling with heavy luggage? Leave your worries behind as our friendly staff is ready to assist you with luggage storage. Enjoy the freedom to explore the city without the burden of carrying your bags around. At Gran Customa Hotel, we understand the importance of a clean and organized space. Our dedicated housekeeping team ensures that your room is impeccably maintained, providing daily housekeeping services to keep your accommodation spotless and comfortable. Additionally, we offer a convenient laundromat facility for guests who prefer to travel light or need to freshen up their wardrobe during their stay. Take advantage of this facility and have your clothes looking their best throughout your visit. Experience the epitome of convenience at Gran Customa Hotel, where every detail is designed to enhance your stay and make it truly memorable.









        Indulge in Culinary Delights at Gran Customa Hotel's Dining Facilities

        At Gran Customa Hotel, guests can embark on a gastronomic journey like no other with its exceptional dining facilities. Start your day with a delightful breakfast at the hotel's cozy coffee shop, where you can savor freshly brewed coffee, aromatic teas, and a delectable assortment of pastries and sandwiches. The coffee shop provides a warm and inviting atmosphere, perfect for enjoying a leisurely meal or catching up with friends and colleagues. In addition to the coffee shop, Gran Customa Hotel also offers daily housekeeping, ensuring that your dining experience is always clean and comfortable. The attentive staff takes pride in maintaining impeccable cleanliness and hygiene standards, allowing you to dine with peace of mind. Whether you're enjoying a quick bite or a leisurely meal, the dining facilities at Gran Customa Hotel are designed to cater to your every need, providing a memorable culinary experience throughout your stay.





        Discover Fujidana: A Hidden Gem in Yokohama

        Nestled in the vibrant city of Yokohama, Fujidana offers a captivating blend of traditional charm and modern allure. This picturesque area is renowned for its serene landscapes and rich cultural heritage, making it an ideal destination for travelers seeking a tranquil escape from the bustling city life. As you stroll through the charming streets of Fujidana, you’ll be greeted by quaint wooden houses, lush gardens, and the soothing sounds of nearby streams, creating an atmosphere that feels both timeless and inviting. Fujidana is also home to a variety of local shops and eateries that showcase the flavors of Japan. Here, you can indulge in authentic Japanese cuisine, from savory ramen to delicate sushi, all made with fresh, locally sourced ingredients. The warm hospitality of the locals adds to the experience, inviting you to immerse yourself in the culture and traditions of this enchanting neighborhood. Whether you’re exploring the hidden temples or simply enjoying a peaceful moment in one of the many parks, Fujidana promises a delightful journey that captures the heart and soul of Yokohama.

        Traveling from Nearby Airports to Gran Customa Hotel in Yokohama

        Reaching Gran Customa Hotel from the nearest airport is a seamless experience, ensuring you can start your stay in Yokohama with ease. The closest major airport is Haneda Airport, located just about 20 kilometers away. From Haneda, you can take the Airport Limousine Bus, which offers a comfortable and direct route to Yokohama Station. The journey takes approximately 30-40 minutes, and once you arrive at Yokohama Station, you can either take a taxi or the local train to Fujidana Station, which is just a short ride away. Upon exiting the station, a brief walk will lead you directly to the hotel, allowing you to settle in quickly and begin your exploration of the vibrant city. Alternatively, if you're arriving at Narita International Airport, which is situated around 80 kilometers from the hotel, you can take the Narita Express train. This service provides a scenic and efficient ride to Yokohama Station, taking about 90 minutes. Once at Yokohama Station, follow the same route as from Haneda, either by taxi or train to Fujidana Station. With both options, you can enjoy the picturesque views of the region while en route to Gran Customa Hotel, ensuring a pleasant start to your stay in this bustling metropolis.

        Discover the Vibrant Landmarks Surrounding Gran Customa Hotel

        Located in the heart of Yokohama, Gran Customa Hotel offers easy access to a plethora of exciting landmarks and attractions. Just a stone's throw away, you'll find yourself immersed in the vibrant atmosphere of Yokohama Chinatown, the largest Chinatown in Japan. Stroll through its bustling streets, filled with colorful shops, authentic Chinese restaurants, and ornate temples, and indulge in mouthwatering dim sum or traditional Peking duck. For those seeking a taste of history and culture, a visit to the Yokohama Red Brick Warehouse is a must. Originally built as a customs building in the early 20th century, this iconic landmark now houses a variety of shops, restaurants, and event spaces. Take a leisurely walk along the waterfront promenade, enjoy live performances, and browse through unique boutiques offering everything from fashion and accessories to local crafts and souvenirs. If you're in the mood for modernity and breathtaking views, head to Yokohama Minato Mirai 21. This futuristic waterfront district is known for its iconic landmarks, including the Landmark Tower, Japan's second tallest building. Take a ride on the Cosmo Clock 21 Ferris wheel for panoramic views of the city, explore the shopping malls, or simply relax in one of the many waterfront parks. These are just a few of the incredible landmarks and attractions that await you near Gran Customa Hotel. Whether you're a history buff, a food lover, or simply looking to immerse yourself in the vibrant atmosphere of Yokohama, you'll find something to captivate your senses at every turn.

        Convenient Public Transport Stations Near Gran Customa Hotel

        Gran Customa Hotel is strategically located near several public transport stations, ensuring convenient access to various parts of Yokohama and beyond. Guests can easily explore the city using the nearby Minatomirai Subway Station, Tobe, Shin Yokohama Subway Station, Kannai Train Station, Shin-Shibaura, Higashi-Hakuraku Station, Higashi-Totsuka, Hoshikawa, Tsuzuki Fureai no Oka Subway Station, and Nihon Odori Train Station. Minatomirai Subway Station is just a short walk away, providing quick connections to popular attractions such as Yokohama Landmark Tower and Red Brick Warehouse. Tobe and Shin Yokohama Subway Stations are also within easy reach, offering convenient access to other parts of Yokohama and connecting to the wider subway network. For those looking to explore beyond Yokohama, Kannai Train Station is a great option. With regular train services, guests can easily reach Tokyo and other nearby cities. Nihon Odori Train Station is another nearby option, providing access to Yokohama Chinatown and other popular destinations. With such a wide range of public transport stations nearby, Gran Customa Hotel is the perfect base for both business and leisure travelers to explore Yokohama and its surrounding areas.

        A Gastronomic Haven Just Steps Away

        Gran Customa Hotel's prime location in Yokohama puts guests in close proximity to a plethora of delectable dining options. Saikoushinkan is a must-visit for those craving traditional Japanese cuisine, offering a range of fresh sushi and sashimi. For a taste of authentic Chinese flavors, Manchinro and Manchinro Tenshinpo are renowned for their mouthwatering dim sum and flavorful stir-fried dishes. KatsuRetsuan Bashamichi Main Store is a local favorite, serving up crispy and juicy tonkatsu, while KADOHEI Tsuketen Soba is the go-to spot for delicious handmade soba noodles. Keitokuchin offers a fusion of Japanese and Western dishes, with a menu that includes succulent steaks and seafood. Sisiliya is a charming Italian restaurant that serves up classic dishes with a modern twist. For a taste of international cuisine, bills Yokohama Red Brick Warehouse offers a diverse menu with dishes inspired by Australian flavors. Midtown BBQ Yokohama is a haven for meat lovers, specializing in mouthwatering barbecue dishes. And for those craving Chinese cuisine with a twist, Jukeihanten Shinkan1F is a must-visit, with its innovative take on traditional Cantonese dishes. With such a wide array of dining options just steps away from the hotel, guests at Gran Customa Hotel are sure to embark on a gastronomic adventure during their stay in Yokohama.

        Shop Till You Drop in Yokohama

        Nestled in the heart of Yokohama, Gran Customa Hotel is surrounded by an array of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find the renowned FAUCHON Takashimaya Yokohama Store, offering a delightful selection of gourmet treats. For fashion enthusiasts, Minato Mirai Tokyu Square and Sogo Yokohama are must-visit destinations, boasting a wide range of trendy clothing stores and luxury boutiques. If you're looking for traditional Japanese goods, Kurumaya Gofukuten is the place to be, where you can find exquisite kimonos and other traditional garments. For a unique shopping experience, head to MIHAMA Motomachi Honten, a charming shopping street lined with local stores selling everything from handicrafts to souvenirs. Mosaic Mall Kohoku is another nearby shopping haven, featuring a variety of international and local brands. And if you're in the mood for spices and exotic ingredients, Asian Spice Market and Akutasu Yokohamaten are sure to tantalize your taste buds. Don't forget to stop by Daiso Shop Isezakicho for some affordable yet trendy items, and for all your everyday needs, Yokohama Vivre is just a short stroll away. With such a diverse range of shopping options, Gran Customa Hotel is the perfect base for a shopping spree in Yokohama.

        Affordable Luxury: Experience Yokohama at a Fraction of the Price

        At Gran Customa Hotel, you can enjoy the best of Yokohama without breaking the bank. With an average room price of just $27, you'll be amazed at the value for money this hotel offers. Compared to the average price of a hotel room in Yokohama, which stands at $118, Gran Customa Hotel provides an unbeatable deal for travelers seeking comfort and affordability. Nestled in the heart of Yokohama, Gran Customa Hotel offers a prime location without the hefty price tag. Experience the vibrant city's attractions, from the iconic Yokohama Landmark Tower to the picturesque Yokohama Bay, all while enjoying the convenience of staying in a budget-friendly accommodation. Despite its affordable rates, Gran Customa Hotel doesn't compromise on quality. Each room is thoughtfully designed with modern amenities and stylish decor, ensuring a comfortable and relaxing stay. Whether you're traveling for business or leisure, you'll appreciate the hotel's attentive service and attention to detail. Don't miss out on this incredible opportunity to experience Yokohama without breaking the bank. Book your stay at Gran Customa Hotel today and discover the perfect blend of affordability and luxury in the heart of the city.

        Friendly Staff and Convenient Location

        Gran Customa Hotel in Yokohama, Japan, is highly praised by its guests for its friendly and accommodating staff. Visitors have mentioned that the staff members are all nice and provide excellent customer service. This creates a warm and welcoming atmosphere for guests, making their stay even more enjoyable. Another standout feature of the hotel is its convenient location. Situated near various transportation options, guests find it easy to explore the city and its attractions. Additionally, the hotel is surrounded by numerous dining options, allowing guests to indulge in a wide variety of culinary delights. With its prime location, guests can easily access everything Yokohama has to offer, making their stay at Gran Customa Hotel even more convenient and enjoyable. One of the highlights of Gran Customa Hotel is its nice lounge. Guests can relax and unwind in the cozy and inviting lounge area, which provides a perfect space to socialize or simply enjoy some quiet time. The lounge adds an extra touch of comfort and luxury to the overall experience at the hotel, making it a popular choice among travelers seeking a relaxing and enjoyable stay in Yokohama.

        Exceptional Value and Facilities at Gran Customa Hotel

        Gran Customa Hotel in Yokohama, Japan, is a true gem that offers exceptional value and top-notch facilities to its guests. With an overall rating of 7.9, this hotel has received high praise for its excellent value for money, making it a popular choice for budget-conscious travelers. From its affordable rates to its outstanding amenities, Gran Customa Hotel ensures that guests get the most out of their stay without breaking the bank. One of the standout features of Gran Customa Hotel is its impressive facilities, which have earned it a rating of 8.0. From the moment guests step into the hotel, they are greeted by a modern and stylish lobby that sets the tone for a comfortable and enjoyable stay. The hotel boasts well-appointed rooms that are equipped with all the necessary amenities, including comfortable beds, flat-screen TVs, and free Wi-Fi. Additionally, guests have access to a range of facilities such as a fitness center, a spa, and a restaurant, ensuring that there is something for everyone to enjoy. In addition to its exceptional value and facilities, Gran Customa Hotel also excels in cleanliness, with a rating of 7.9. Guests can expect spotlessly clean rooms and common areas, ensuring a pleasant and hygienic environment throughout their stay. The hotel's dedicated housekeeping staff ensures that every corner of the property is well-maintained, leaving guests feeling refreshed and satisfied. With a staff performance rating of 7.9, Gran Customa Hotel is known for its friendly and attentive team. The staff goes above and beyond to ensure that guests have a memorable stay, providing excellent service and personalized attention. Whether guests need assistance with booking tours, arranging transportation, or simply seeking recommendations for local attractions, the staff is always ready to help with a warm smile. Overall, Gran Customa Hotel in Yokohama, Japan, offers exceptional value, outstanding facilities, cleanliness, and a dedicated staff. With its affordable rates, top-notch amenities, and friendly service, this hotel is a fantastic choice for travelers seeking a comfortable and enjoyable stay in Yokohama.

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        Amenities and facilities

        Excellent8.0

        Facilities

        Languages spoken
        • English
        • Japanese
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Internet services
        • Wi-Fi in public areas
        Dining, drinking, and snacking
        • Bar
        • Coffee shop
        • Restaurants
        • Snack bar
        • Vending machine
        Services and conveniences
        • Air conditioning in public area
        • Convenience store
        • Daily housekeeping
        • Elevator
        • Heating in public area
        • Invoice provided
        • Laundromat
        • Laundry service
        • Library
        • Lockers
        • Luggage storage
        • Shared lounge/TV area
        • Smoke-free property
        • Smoking area
        Cleanliness and safety
        • Anti-viral cleaning products
        • Body thermometer
        • Cashless payment service
        • First aid kit
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Staff trained in safety protocol
        • Temperature check for guests and staff
        Access
        • CCTV in common areas
        • CCTV outside property
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed unavailable
        • Smoke alarms
        Available in all rooms
        • Air conditioning
        • Carpeting
        • Free bottled water unavailable
        • Heating
        • Internet access – wireless
        • Linens
        • Non-smoking
        • Shared bathroom
        • Slippers
        • Towels
        • TV [flat screen]
        • Wi-Fi [free]

        Location

        7 Chome-115 Chōjamachi, Naka-ku, Fujidana, Yokohama, Japan, 231-0033

        Very good7.7

        Location

        Airports
        • Haneda Airport (HND)
          18.1 km
        • Narita International Airport (NRT)
          78.3 km
        Public transportation
        • Hinodecho
          300 m
        • Koganecho
          550 m
        Hospital or clinic
        • niko dental clinic
          240 m
        Shopping
        • Yokohama Motomachi Shopping Street
          2.1 km
        Convenience store
        • 7 Eleven
          200 m
        Cash withdrawal
        • ATM
          240 m

        What's nearby

        Popular landmarks
        • Yokohama Landmark Tower
          1.3 km
        • Yokohama Red Brick Warehouse
          1.7 km
        • Yokohama Chinatown
          1.7 km
        • Cup Noodles Museum Yokohama
          1.7 km
        • Yokohama Minato Mirai 21
          1.8 km
        • Osanbashi Yokohama International Passenger Terminal
          1.9 km
        • Yamashita Park
          2.0 km
        • Sankeien Gardens
          4.0 km
        • Shin-Yokohama Ramen Museum
          7.6 km
        • Yokohama Hakkeijima Sea Paradise
          11.9 km
        Nearby landmarks
        • P8 YOSHIDA
          60 m
        • P1
          140 m
        • Isezaki Mall
          190 m
        • Isezakicho Shopping District
          200 m
        • YOUNG BOWL
          200 m
        • niko dental clinic
          240 m
        • Tsuruha Drug
          260 m
        • LRD
          260 m
        • Don Quijote Isezakicho
          260 m
        • Park Net
          280 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-3 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property. Subject to availability.
        Children 4-5 year(s)
        Must use an extra bed
        If you need an extra bed, it will incur an additional charge.
        Guests 6 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from14:00
        • Check-out until11:00
        • Check-in until23:59
        Extras
        • Daily Internet/Wi-Fi fee0 JPY
        • Breakfast charge (unless included in room price)0 JPY
        The property
        • Number of floors6
        • Room voltage100
        • Number of rooms 126

        Reviews of Gran Customa Hotel from real guests

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        All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

        Provided by verified guests of

        Agoda logo
        7.9

        Very good

        Recent ratings trend

        10 most recent verified ratings received by the property

        • 6.0
        • 9.2
        • 10
        • 10
        • 10
        • 7.6
        • 8.8
        • 5.2
        • 8.0
        • 8.4

        Most recent

        • Value for money score 8.2 out of 10
          Value for money8.2
        • Facilities score 8 out of 10 and is a high score in Yokohama
          Facilities8.0
        • Service score 8 out of 10 and is a high score in Yokohama
          Service8.0
        • Cleanliness score 7.8 out of 10
          Cleanliness7.8
        • Location score 7.7 out of 10
          Location7.7
        High score for Yokohama

        Rating

        9+ Exceptional (74)
        8-9 Excellent (29)
        7-8 Very Good (87)
        6-7 Good (17)
        <6 Below Expectation (32)
        Guest Type
        Room Type
        Language
        Showing 239 verified guest comments
        Changed to review page 1
        1. 7.2
          Very good
          SUMIHO from Japan
          Solo traveler
          Women-only capsule [Capsule room] [Non-smoking]
          Stayed 1 night in May 2025

          “I am woken up by the sound of cleaning.”

          I woke up at 6 AM to the voices of staff and guests, and was awakened again at 8 and 9 AM by the sound of cleaning equipment and sheets being taken. It seems like wearing earplugs would be a good idea. The meals, especially the beef tendon rice and curry, were delicious and I wanted to eat them again. The one drink, café au lait, had a layer of cream that was not very tasty, so I would recommend other drinks. The table and chairs where I ate curry had some remnants from the previous customer, so it might be a good idea to use the cloths provided at the counter or check before sitting down. The area doesn’t have a very clean image, and there were a few bugs around, but the women's only floor felt safe for moving around, and the bath was on the same floor with plenty of amenities. There were paid washing machines, and I appreciated that loungewear and towels were provided for free. The duvet was a bit thin, the mattress was fine, and the lighting in the dormitory had a dim fluorescent feel. The temperature of the bath was just right, not too hot.

          Reviewed May 22, 2025
          Auto-translated through generative A.I.
        2. 9.2
          Exceptional
          fumiko from Japan
          Couple
          Women-only capsule [Capsule room] [Non-smoking]
          Stayed 1 night in June 2025

          “The facilities are good, but...”

          I'm happy to be able to use it at a low price after the live event on Friday. The bathhouse is comfortable, and curry and ochazuke are free. The quality of the facilities, service, and staff is good, but it was unfortunate that there was a 15-minute alarm going off, friends talking at a normal volume early in the morning, and the rustling of plastic packaging while packing. Other guests can only be said to have been unlucky, which is disappointing. It would be nice if they could guide packing in the locker room and chatting in the shared spaces.

          Reviewed June 14, 2025
          Auto-translated through generative A.I.
        3. 8.8
          Excellent
          noriko from Japan
          Solo traveler
          Capsule - Female Only, Non-Smoking
          Stayed 1 night in August 2025

          “Regular customer”

          I always use it when there's a drinking party. I like that it's clean and has a large public bath. The lockers are lockable, so my belongings are safe. You can also eat curry for free. It takes about a 10-minute walk from Hinodecho Station, but I'm satisfied because the quality of service outweighs that inconvenience.

          Reviewed August 31, 2025
          Auto-translated through generative A.I.
        4. 10.0
          Exceptional
          SHINICHI from Japan
          Solo traveler
          Capsule - Male Only, Non-Smoking
          Stayed 1 night in March 2025

          “It's in good condition.”

          I used to stay at business hotels, but since they are expensive in March and April, I opted for Gran Custama. It’s comfortable to spend time there since you only need to put your valuables in a locker. There are also security cameras. There is a large bath, and the amenities are well-equipped. The bedding in the capsule is more comfortable than at business hotels. It’s time to graduate from business hotels.

          Reviewed April 02, 2025
          Auto-translated through generative A.I.
        5. 10.0
          Exceptional
          Julia from Philippines
          Solo traveler
          Capsule - Female Only, Non-Smoking
          Stayed 1 night in August 2023

          “My first experience”

          I totslly loved my stdy in the hottl. All is high rank. Levelled op internet cafe ,comics and capsule hotel. I was do glad that the institution is going for their top performance. Loved the complete facilities. O was stunned to know yhey servf free food. That timethey prepared japanese curry and rice. They have free refreshmemts and vending mabhines with drinks available. I also loved the multiple options of rooms, booth or capsule. Multiple choices also for packages or type of stay and length... Promos available too. I like to mention the public bath / sento. Overalla hsppy and sstisfied customer here. Can't wait for my next stay.

          Reviewed August 02, 2023
        Changed to review page 1

        This is a popular property. Don't miss out!