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Exterior view, Grand Hyatt Seoul in Seoul
1 King Bed - View, Grand Hyatt Seoul in Seoul
Grand Hyatt Seoul
Lobby, Grand Hyatt Seoul in Seoul
Lobby, Grand Hyatt Seoul in Seoul
Interior view, Grand Hyatt Seoul in Seoul
Interior view, Grand Hyatt Seoul in Seoul

Removed from saved list

8.6

Excellent

2,546 reviews

2,546 reviews

View28
Housekeeping13
Breakfast3
See map
See map

8.8

Excellent

Location rating score

Excellent location - 2.09 kilometers from city center
Exceptional for walking
Parking
Available
Walkable places
JJ Mahoney’s
20 m
Leeum Samsung Museum of Art
180 m
Pyo Gallery
270 m
Paik Haeyoung Gallery
370 m
New Seoul Mud
410 m
Popular landmarks
N Seoul Tower
1.6 km
The War Memorial of Korea
1.8 km
National Museum of Korea
2.3 km
Namdaemun Market
2.8 km
Myeong-Dong Walking Street
3.0 km
Closest landmarks
Embassy of Ethiopia
170 m
Embassy of Kenya
180 m
Embassy of the Philippines
240 m
Embassy of Algeria
280 m
Honorary Consulate General of the Republic of Iceland
330 m
2022

Grand Hyatt Seoul

322, Sowol-ro, Yongsan-gu, Itaewon, Seoul, South Korea, 04347 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Itaewon part of Seoul, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gyeongbokgung Palace. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

420 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent view

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

26 travelers have booked today.

Value for money8.2
Distance to city center5 km
Location rating8.8
Nearest airportGimpo Airport (GMP)
Distance to airport17.6 km

Rooms available at Grand Hyatt Seoul

Excellent
Room comfort & quality

8.8

2 Twin Mountain View
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Grand Executive Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Club Access
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
1 King Club Access
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 King Corner Room
...
  • Room size: 45 m²/484 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 King Mountain View
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
2 Twin Beds
...
  • Room size: 30 m²/323 ft²
  • Landmark view
  • 2 single beds
Enter dates to see prices
Grand Suite King
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King River View
...
  • Room size: 30 m²/323 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Corner Twin
...
  • Room size: 45 m²/484 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Grand Hyatt Seoul have bars on the premises?

Enjoy your favorite cocktails or mocktails at Grand Hyatt Seoul with the property's readily available bar. Guests can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and amplify your nighttime fun at nightclub.

Does Grand Hyatt Seoul offer spa services?

You can enjoy your stay at Grand Hyatt Seoul a lot more by making the most of the property's available spa services that are offered for all its valuable guests to make your evening far better.

What sort of non-water sports and outdoor activities are accessible at Grand Hyatt Seoul?

Grand Hyatt Seoul includes non-water sport and outdoor activities such as tennis courts for you to take advantage of.

Does Grand Hyatt Seoul offer laundry services?

Yes! Grand Hyatt Seoul offers laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

Does Grand Hyatt Seoul provide dry cleaning services?

Yes! Grand Hyatt Seoul offers dry cleaning service that is available all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

Are there ATM on-site at Grand Hyatt Seoul?

Yes! The benefits of staying at Grand Hyatt Seoul include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your holiday getaway.

How long do guests usually stay at Grand Hyatt Seoul?

Verified past guests that have stayed at Grand Hyatt Seoul had an average nightly stay of 1 night at this property.

What payment options are supported at Grand Hyatt Seoul?

Enjoy the comfort of easy payment at Grand Hyatt Seoul which accepts up to 7, with payment card options such as Visa, Discover Card, Cash, American Express, and MasterCard.

What is the typical rating that past Couples' have given to Grand Hyatt Seoul?

Past couple travelers that have stayed at this property have given Grand Hyatt Seoul an average rating of 8.5. You can look up on more in depth customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Group travelers have given to Grand Hyatt Seoul?

Verified group travelers that have stayed at this property have given Grand Hyatt Seoul an average rating of 8.3. You can look up more specific customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What dining places are close by Grand Hyatt Seoul?

Grand Hyatt Seoul’s local community is Itaewon which includes popular restaurants such as Akasaka, Sigol Bapsang, and Passion 5.

See map

Explore the neighborhood

What people love about Grand Hyatt Seoul

  • 9.2

    Exceptional
    Cleanliness

    "Very clean, the location worked for us as we were happy to explore and enjoy the walk."

    Wayne

    |

    September 20, 2020

  • 8.8

    Excellent
    Cleanliness

    "Clean up service is good."

    Rachel

    |

    January 1, 2020

  • 10

    Exceptional
    Spaciousness

    "Love the hotel location & big room size."

    ANNIE

    |

    May 6, 2023

Overall rating:

8.6

Excellent
2,546 reviews
Cleanliness
8.9
Facilities
8.6
Location
8.8
Read all reviews >
What travelers say they love:
The view is the best overlooking river and entire Seoul.
moon from United States
Couple
More about Grand Hyatt Seoul

More about Grand Hyatt Seoul

Grand Hyatt Seoul

Take advantage of the many attractions Seoul has to offer with a stay at Grand Hyatt Seoul. Grand Hyatt Seoul puts numerous activities at your fingertips, with its convenient location just 4.8 km from the Gyeongbokgung Palace.
Have a hassle-free trip while enjoying the services and amenities offered by Grand Hyatt Seoul. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring Seoul even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Grand Hyatt Seoul guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Grand Hyatt Seoul include special design features like a separate living room. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Grand Hyatt Seoul. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms, bar and nightclub can be as fun as a night out with your travel companions.
Recreational facilities at Grand Hyatt Seoul are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, hot tub, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun without traveling far, by taking advantage of the yoga room, tennis court and squash court at Grand Hyatt Seoul. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take some time to explore Seoul during your stay at the hotel. The best way to remember your time in Seoul is with a nice gift at Myeong-Dong Walking Street located about 3.0 km away. Get a photograph of yourself in front of Insadong located 4.0 km away, a must-see for anyone visiting Seoul. An afternoon of browsing the works at Bukchon Hanok Village located 4.5 km away can familiarize you with the local art scene.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

16 mentions

Food & Dining

14 mentions

View

12 mentions

Swimming Pool

10 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Garden
  • Hammam
  • Hot tub
  • Karaoke
  • Light therapy
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Squash court
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dining table
  • Dressing room
  • DVD/CD player
  • Electric kettle
  • Fire extinguisher
  • Fireplace
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Heating
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
Restaurants on site
322 Sowolro - Kauri
  • Cuisine: Japanese
  • Menu: A-la-carte
The Terrace
  • Cuisine: International
  • Menu: A-la-carte
322 Sowolro - Steak House
  • Cuisine: American, Grill/BBQ
  • Menu: A-la-carte
322 Sowolro - Tenkai
  • Cuisine: Japanese
  • Menu: A-la-carte
322 Sowolro - Teppan
  • Cuisine: International
  • Menu: A-la-carte
Gallery - Lobby Lounge
  • Menu: A-la-carte

Location

322, Sowol-ro, Yongsan-gu, Itaewon, Seoul, South Korea, 04347
Excellent
Location

8.8

Airports
  • Gimpo Airport (GMP)
    17.6 km
  • Seoul Incheon International Airport (ICN)
    49.2 km
Public transportation
  • Hangangjin Subway station
    380 m
  • Itaewon Subway station
    570 m
Hospital or clinic
  • Dong-A Pharmacy
    750 m
Shopping
  • Myeong-Dong Walking Street
    3.0 km
Convenience store
  • 7 Eleven
    430 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • N Seoul Tower
    1.6 km
  • The War Memorial of Korea
    1.8 km
  • National Museum of Korea
    2.3 km
  • Namdaemun Market
    2.8 km
  • Myeong-Dong Walking Street
    3.0 km
  • Insadong
    4.0 km
  • Changdeokgung Palace Complex
    4.5 km
  • Bukchon Hanok Village
    4.5 km
  • Gyeongbokgung Palace
    4.8 km
  • Lotte World
    9.4 km
Nearby landmarks
  • JJ Mahoney’s
    20 m
  • Embassy of Ethiopia
    170 m
  • Embassy of Kenya
    180 m
  • Leeum Samsung Museum of Art
    180 m
  • Embassy of the Philippines
    240 m
  • Pyo Gallery
    270 m
  • Embassy of Algeria
    280 m
  • Honorary Consulate General of the Republic of Iceland
    330 m
  • Embassy of Belgium
    330 m
  • Embassy of the Republic of the Fiji
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra charges apply to additional guests entering the lounge. Kindly contact Grand Club Lounge Associate for more details.
  • Children under 12 are not allowed in the Grand Club Lounge after 06:00PM. For children age from 4 to 12, additional Grand Club breakfast charge applicable on site at KRW 20,000 per child.
  • Guests can use the sauna at an additional fee. Please contact the property for more details.
    The sauna is available for registered guests aged 16 years and over from 06:30 AM to 09:30 PM on Monday to Friday, and from 06:30 AM to 09:00 PM on Saturday and Sunday. The sauna is closed on the first Monday of each month.
  • The gym is available for registered guests aged 16 years and over.
    The operation can be changed for the precautionary of COVID-19, Please contact the property directly for details.
    Indoor swimming pool is available from 06:30-21:30 (Weekdays), 06:30-21:00 (Weekends & Public Holidays)
    Guest must exit the pool during the scheduled pool maintenance time (14:00-14:30)
    Please use personal gear such as fitness clothing, shoes, a life vest, a swimming caps & goggles.
    The use of pool lockers is limited. Please change and take a shower in the room.
  • All guests have one complimentary use of the indoor swimming pool.
  • Sofa beds need to check the availability at the property on the check in date.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Airport transfer fee16000 KRW
  • Distance from city center5 km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)65000 KRW
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges5
  • Number of floors20
  • Number of restaurants3
  • Number of rooms 615
  • Room voltage220
  • Most recent renovation2019
Parking
  • Daily parking fee10000 KRW

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

There is heavy traffic around the hotel during weekends and peak season approximately from 02:00 PM to 08:00 PM.

Precautionary measures include enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces.

Grand Club Lounge and Hotel restaurant operation are subject to change. Please contact the property for additional details.

Check-out is until 11:00 AM.

This is a strictly non-smoking property.

• For a safe and pleasant environment, guests are permitted one-time access only to the indoor swimming pool during the stay, and reservation is available through in-room QR code
• Guests must leave during maintenance hours for safety and facility inspection, and cannot re-enter to limit the number of guests entering at the same time
• Due to restrictions on the use of swimming pool lockers, please change and shower in your room.
• The number of simultaneous admissions may be restricted due to the allowed number of people per facility.
• Please use your personal supplies such as fitness clothing, shoes, life jacket, swimming cap, and goggles.

Restaurants and Cafes will be closed after 10:00 pm.

• Please keep individual quarantine rules such as wearing mask.

Additional breakfast rates apply to children between the ages of 5 and 12 who are booked under the breakfast included benefit. (For children under 60 months old, free per accompanying adult, up to 2 persons)

[indoor swimming pool]
Operating hoursㅣ6:30 AM – 10:00 PM (daily)
For guests safe and pleasing swimming experience, complimentary indoor swimming pool access is limited to 1 time per night during below hours. Please reserve through the QR code prepared in your room. Indoor swimming pool cleaning time is arranged for 10 minutes between operation hours.
Please understand that guests must leave during maintenance hours for safety and facility inspection, and cannot re-enter.
[outdoor swimming pool]
PeriodㅣSaturday, May 27, 2023 – Tuesday, October 3, 2023
Timeㅣ7:00 AM - 6:00 PM (Daily)
Complimentary sunbeds are available up to 2 beds only per guestroom on a first come, first served basis in limited quantities.
Use of sunbeds located poolside : Required advanced reservation and exclusive to Club Olympus members (Use QR placed in guest room and pre booking is available 30 minutes prior to each session.)
Use of sunbed located kids pool & Garden : first come, first served basis in limited quantities.

Reviews of Grand Hyatt Seoul from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.6
Location8.8
Room comfort and quality8.8
Service8.9
Value for money8.2
High score for Seoul
Rating
9+ Exceptional (456)
8-9 Excellent (192)
7-8 Very Good (177)
6-7 Good (50)
<6 Below Expectation (102)
Time of the year
Mar - May (203)
Jun - Aug (283)
Sep - Nov (220)
Dec - Feb (271)

Show reviews that mention 

Showing 977 verified guest comments
12345
10.0
Exceptional
P from France
Family with young children
1 King River View
Stayed 2 nights in October 2022

Best hotel in seoul”

We had a great stay in October, with a warm welcome for our little kids. The staff was very helpful, the room was amazing and the view on the river is amazing. Thanks

Reviewed November 09, 2022

See room deals

9.2
Exceptional
Barbara from South Korea
Couple
2 Twin Beds
Stayed 3 nights in December 2022

Great restaurants in Hotel”

Hotel is on a hill and not really close to anything! The restaurants are so good it did not matter. Our room was outdated but comfortable with a great view of the skating rink. The hotel is upgrading their rooms and once done it will be way better. No way to open windows and the room was quite hot in December.

Reviewed December 24, 2022

See room deals

10.0
Exceptional
jaejin from United Kingdom
Couple
1 King River View
Stayed 1 night in December 2020

Exceptional view in Seoul”

The view shows what Seoul got, the exclusive heritage

Reviewed September 26, 2022

See room deals

10.0
Exceptional
Leeanne from Australia
Solo traveler
1 King Mountain View
Stayed 3 nights in October 2022

Stunning ”

Everything is stunning. Best kept secret of Korea.

Reviewed November 19, 2022

See room deals

9.6
Exceptional
Sam-iee from South Korea
Couple
1 King Mountain View
Stayed 1 night in November 2020

Great place when you need to far away from the daily life”

The view was really great. So awesome and made me feel relaxed. Location was great. Can take a walk in Namsan park, can go to N tower also. Inside the hotel, cant forget the night view and band music. When you want to escape from every moment, this would be a great place. (: thank you for giving me such a lovely moment.

Reviewed November 21, 2020

See room deals

9.2
Exceptional
Wendy from Australia
Couple
1 King Bed
Stayed 4 nights in May 2022

Great location”

This is a great location in Seoul. Near Botanical gardens, Seoul Tower and Itaewon district restaurants etc. Lovely decorated rooms, small but very nicely appointed. Staff are lovely (language barrier exists as with rest of Korea but not too bad here). Concierge(s) couldn’t do enough. Down side is very busy hotel. When we were there lots of local visitors (bus loads) with kids and queues for lifts and restaurants. Good quality, albeit expensive, room service.

Reviewed June 01, 2022

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10.0
Exceptional
Matthew from South Korea
Solo traveler
2 Twin Beds
Stayed 1 night in April 2022

Great place”

I’d stay here again

Reviewed April 17, 2022

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9.2
Exceptional
Wayne from South Korea
Couple
1 King Bed
Stayed 1 night in September 2020

Great! ”

My partner and I stayed at this hotel for one night , and we were both impressed with the facilities and the great view from our room (riverside view). While it was slightly more expensive for one night, it was well worth it. Very clean, the location worked for us as we were happy to explore and enjoy the walk. Great! Would recommend to travelers with higher budgets 🤙🏻

Reviewed September 20, 2020

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8.8
Excellent
Rachel from South Korea
Family with young children
1 King Bed
Stayed 1 night in December 2019

Good for casual staycation but bad for refreshment”

As a regular quest to the hotel, always, i had been satisfied with the mood and atmospheres of the place. A good place for two some or even one solo visitor who wants relax. Staff members are okay. Their language is fine. Clean up service is good. Serving guests are relatively better and hyatt is well know for its staff training. With all these good points, however, sometimes, temporary workers or not korean staff annoyed my stays here. Because of the awkaward marketing to fill up rooms, some people inside let tour guides or not quite good enough laborere sneak into the facilities, especialy swimming pool or empty rooms. They kept looking at my daughter and me and tried to make bad judgement or comments on my outwear or clothes even though i had no reason to be treated in that way. Since i make reservarion not through travel agencies but booking websites all the time, some people in the place try to blame for that in public, so that is very annoying every time i make visit to the place. Seriously, the hotel should make rule to be too nice to korean foreigners or tour agency people. I do not have to spend my money to them and that is very illegal attitude. Except those unwanted bothering cheap sales, i feel comfortable about everything of the hotel and label the hotel good one. Stop letting in cheap sales crew just because they are hungry and have kids. I do not want to give my mercy on them. In summer, i hope that i would not see those kinds again.

Reviewed January 01, 2020

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10.0
Exceptional
Steven from Hong Kong SAR, China
Couple
1 King Bed
Stayed 2 nights in December 2019

Exceptional”

Fantastic hotel, great location, suitable for any type of traveller

Reviewed January 01, 2020

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10.0
Exceptional
Hwidong from South Korea
Family with young children
2 Twin Beds
Stayed 1 night in December 2020

Great!”

It couldn't be better

Reviewed May 13, 2021

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9.2
Exceptional
John-Michael from South Korea
Couple
1 King Mountain View
Stayed 1 night in November 2020

Nice stay”

Great breakfast (had a nice variety and would give it 5 stars if they had their own bakery... bread was fine but not extra special, still a great breakfast) Nice interior Beautiful mountain view with trees changing color Bed was basic (not an amazing mattress, but fine) Staff were friendly We enioyed our stay

Reviewed November 13, 2020

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9.2
Exceptional
Dokyun from South Korea
Couple
1 King Corner Room
Stayed 1 night in October 2022

Lovely”

Nice hotel with good access of public transportation. Also nice view!

Reviewed October 04, 2022

See room deals

8.8
Excellent
James from Hong Kong SAR, China
Family with teens
2 Twin Beds
Stayed 2 nights in July 2022

Nice facilities and room ”

The curtains made the room completely dark which was nice for waking up a little late. Nice facilities!

Reviewed July 30, 2022

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8.4
Excellent
Shing from Hong Kong SAR, China
Family with young children
2 Twin Beds
Stayed 1 night in December 2022

Excellent”

Excellent Steak House and lobby lounge. Service at cafe next to ice rink is good too. Lobby service wasn’t good enough.

Reviewed December 17, 2022

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8.4
Excellent
moon from United States
Couple
1 King Bed
Stayed 2 nights in December 2022

best location”

the view is the best overlooking river and entire Seoul. room is very very small for the price!

Reviewed December 11, 2022

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8.4
Excellent
Sam-iee from South Korea
Couple
1 King Mountain View
Stayed 1 night in November 2021

Not recommend here right now”

Currently, many people are coming in here, and staffs are not ready to respond to customers’ needs. Need to wait more than one hour to check-in, even though requested ‘early check-in.’ I tried to listen to what they said, but they made only excuses, not solving the situation.

Reviewed November 22, 2021

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8.8
Excellent
Wannarot from Thailand
Couple
1 King Bed
Stayed 1 night in February 2020

Luxury”

I have accommodation there 1 night but stuff not let’s me to record my selfie video! Is not good

Reviewed February 15, 2020

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8.0
Excellent
Drazen from South Korea
Couple
1 King Bed
Stayed 1 night in June 2022

Landmark choice but excessively expensive!”

Great place but watch your wallet…also very average breakfast priced at $50 pp is not really worth it

Reviewed June 25, 2022

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8.4
Excellent
YEONHO from South Korea
Solo traveler
1 King Bed
Stayed 2 nights in January 2020

isolated”

kinda a bit far away from city. but nice and modern hotel

Reviewed January 31, 2020

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