Hakone Retreat före

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1286-116 Sengokuhara, Sengokuhara, Hakone, Japan, 250-0631

Highlights

Beautiful natural surroundings

Surrounded by nature
Great breakfast

The breakfast is the bomb!
Great food & dining

The meals are also exceptional, would highly recommend.
Great view

This hotel has very beautiful public facilities and views.
Highly reviewed check-in/out

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Restaurants

Bar

Yoga room

Golf course (within 3 km)

About us

Nestled in the serene Sengokuhara area, Hakone Retreat före offers an ideal escape for two travelers seeking tranquility amidst stunning mountains and lush fields. Discover the mesmerizing pampas grass and unwind in exquisite hot spring baths, while a welcoming bar and charming coffee shop provide the perfect setting for relaxation. Each room is equipped with air conditioning and complimentary Wi-Fi, with select options showcasing breathtaking views of the garden and surrounding nature. Explore nearby landmarks like the Hakone Venetian Glass Museum and the renowned Pola Museum of Art, both within walking distance. An inviting oasis awaits, blending comfort with natural beauty. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Hakone every 1 minutes on Agoda.com
Service 9.1
Cleanliness 9.0
Facilities 8.9
Location 8.8

Based on 2,122 verified reviews

Service score out of 10
Cleanliness score out of 10
Facilities score out of 10
Location score out of 10
Value for money score out of 10
  • "We stayed here to celebrate our third wedding anniversary."
  • "It was peaceful and the service was excellent."
  • "Comfortable accomodation and good food."
  • "It was the nicest experience in Japan ! recommend 100%"
  • "My husband and I loved this hotel."
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Nearest transportation options

Shinanok Bus Station is within 0.37 km

Senkyoromae Bus Station is within 0.79 km

See map

8.8Excellent

Location rating score

Excellent location - 2.48 kilometers from city center
Parking
FREE
Popular landmarks
Hakone Venetian Glass Museum
410 m
Pola Museum of Art
1.4 km
Sengokuhara
1.9 km
Hakone Ropeway
2.8 km
Ōwakudani
2.9 km
Closest landmarks
Shinanok Bus Station
370 m
Hakone Venetian Glass Museum
410 m
Nagai Clinic
480 m
Hakone Rehabilitation Hospital
590 m
Sengokuhara Onsen
770 m

Good to know

Value for money8.7
Location rating8.8
Nearest airportHaneda Airport (HND)
Distance to airport75.6 km

Rooms available at Hakone Retreat före

Superior Twin Room
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  • Room size: 27 m²/291 ft²
  • Nature view
  • 2 single beds
Deluxe Double Room
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  • Room size: 49 m²/527 ft²
  • Nature view
  • 1 king bed and 1 sofa bed
Suite Room with Terrace 109㎡ - Free Drinks Included in the Refrigerator
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  • Room size: 109 m²/1173 ft²
  • Mountain view
  • 1 king bed and 2 futons & 1...
Deluxe Double Room with Firewood Stove
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  • Room size: 49 m²/527 ft²
  • Nature view
  • 1 sofa bed and 1 king bed
Deluxe Double Room for 4 People
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  • Room size: 49 m²/527 ft²
  • Nature view
  • 2 sofa beds and 1 king bed
Suites Room
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  • Room size: 109 m²/1173 ft²
  • Nature view
  • 1 king bed and 2 futons & 1...
Deluxe Double Room With Firewood Stove
...
  • Room size: 49 m²/527 ft²
  • Nature view
  • 1 double bed
Deluxe Double Room With Firewood Stove
...
  • Room size: 49 m²/527 ft²
  • Nature view
  • 1 double bed
Deluxe Double Room With Firewood Stove
...
  • Room size: 49 m²/527 ft²
  • Nature view
Deluxe Double Room With Firewood Stove
...
  • Room size: 49 m²/527 ft²
  • Nature view

Frequently asked questions

Staff speak Chinese (Mandarin), English, and Japanese.

Breakfast options include a breakfast buffet and American breakfast.

Yes, Hakone Retreat före has an elevator and facilities for disabled guests.

Yes. Hakone Retreat före provides free Wi-Fi in all rooms and Wi-Fi in public areas.

Hakone Retreat före offers taxi service.

The Hakone Open-Air Museum is about 3.89 km away.

Yes, Hakone Retreat före has an on-site restaurant (2 restaurants).

Typically, take a train from Tokyo toward Hakone (often via Hakone-Yumoto), then continue by bus or local transport to the Hakone area.

Yes, Hakone Retreat före has a concierge.

Yes, Hakone Retreat före has a gift/souvenir shop.

Yes, all rooms have air conditioning.

Use the Special Requests box when booking or contact the property directly.

Yes, Hakone Retreat före has a 24-hour front desk.

No, pets are not allowed at the property.

Yes, Hakone Retreat före offers luggage storage.

Yes, Hakone Retreat före offers parking, and parking is free of charge.

Check-in is from 03:00 PM to 07:00 PM, and check-out is at 11:00 AM.

Yes, Hakone Retreat före provides safety deposit boxes.

Yes, Hakone Retreat före has vending machines.

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More about Hakone Retreat före

More about Hakone Retreat före

Experience Tranquility and Luxury at Hakone Retreat före

Escape to the serene beauty of Hakone, Japan and indulge in a luxurious stay at Hakone Retreat före. This exquisite 3.5-star hotel offers a haven of tranquility, where guests can unwind and rejuvenate amidst breathtaking natural surroundings. Upon arrival, guests are greeted by a warm and inviting atmosphere, with the hotel's friendly staff ready to cater to their every need. The check-in process begins at 03:00 PM, allowing guests ample time to settle in and start their unforgettable Hakone experience. Hakone Retreat före boasts 37 elegantly designed rooms, each exuding a sense of understated luxury. The hotel, built in 2017, showcases a modern aesthetic while seamlessly blending with the surrounding nature. From the moment guests step into their rooms, they are greeted with a serene ambiance and stunning views of the lush greenery outside. Families traveling with children will find that Hakone Retreat före offers a child policy that ensures a comfortable stay for all guests. While children are not allowed to stay free of charge, the hotel provides extra charges for their accommodation, ensuring that families can still enjoy the hotel's exceptional amenities and services. As the day draws to a close, guests can take advantage of the hotel's check-out time until 10:00 AM, allowing them to savor every last moment of their stay. Whether you're seeking a romantic getaway, a peaceful retreat, or a rejuvenating escape, Hakone Retreat före is the perfect destination to immerse yourself in tranquility and luxury.

Unwind and Indulge in Hakone Retreat före's Exquisite Entertainment Facilities

Hakone Retreat före offers an array of entertainment facilities that are designed to provide guests with a truly immersive and rejuvenating experience. From the moment you step into this luxurious retreat, you will be greeted by a world of relaxation and entertainment. Whether you're in the mood for some retail therapy or want to unwind with a refreshing drink, Hakone Retreat före has got you covered. Explore the on-site shops and discover unique souvenirs to bring back home, or head over to the well-stocked bar where you can enjoy a wide selection of beverages in a cozy and inviting ambiance. Indulge your senses and pamper yourself at the spa, where skilled therapists will melt away your stress and tension with a variety of massage treatments. For those seeking ultimate relaxation, the sauna offers a tranquil oasis where you can detoxify and rejuvenate your body. Step outside and immerse yourself in the serene beauty of the garden, where you can take a leisurely stroll and appreciate the surrounding nature. If you're looking for some entertainment indoors, the games room is the perfect place to challenge your friends or family to a friendly game of billiards or table tennis. Alternatively, you can unwind in the shared lounge/TV area, where you can catch up on your favorite shows or engage in lively conversations with fellow guests. Don't forget to visit the gift/souvenir shop before you leave, where you can find unique mementos to commemorate your stay at Hakone Retreat före. With its impressive range of entertainment facilities, this retreat is a haven for relaxation and indulgence.

Convenience Facilities at Hakone Retreat före

Hakone Retreat före offers a range of convenient facilities that cater to the needs of every guest. Whether you are looking for a cozy stay or a luxurious retreat, this hotel has got you covered. For those who prefer to dine in the comfort of their room, room service is available to ensure that you can enjoy a delicious meal without leaving your accommodation. Safety deposit boxes are also provided to keep your valuables secure during your stay. The hotel's concierge service is ready to assist you with any inquiries or requests you may have, ensuring a hassle-free experience. Stay connected with the complimentary Wi-Fi available in public areas, allowing you to easily browse the internet or stay connected with loved ones. For guests who require a designated smoking area, the hotel provides this facility to accommodate your needs. Additionally, all rooms are equipped with free Wi-Fi, so you can stay connected throughout your stay. Luggage storage is available for those who arrive early or depart late, allowing you to explore the city without the burden of carrying your bags. The vending machine is perfect for a quick snack or refreshing drink whenever you need it. The hotel's daily housekeeping service ensures that your room is always clean and tidy, providing a comfortable and relaxing environment. Lastly, the fireplace in select rooms adds a touch of warmth and coziness, perfect for those chilly evenings. With these convenient facilities, Hakone Retreat före aims to provide a seamless and enjoyable stay for all guests. Book your stay now and experience the utmost convenience and comfort at this charming hotel in Hakone, Japan.

Convenient Transport Facilities at Hakone Retreat före

At Hakone Retreat före, we understand the importance of hassle-free transportation during your stay. That's why we offer a range of convenient transport facilities to cater to your needs. If you're driving to our hotel, rest assured knowing that we provide a spacious car park onsite. Whether you're traveling in your own vehicle or renting one, our car park free of charge ensures that you have a secure place to park throughout your stay. For those who prefer not to drive, our hotel also offers a car hire service, allowing you to explore Hakone and its surrounding areas at your own pace. Additionally, our friendly staff can assist you in arranging taxi services, ensuring that you can easily travel to and from the hotel and explore the attractions nearby. With our comprehensive transport facilities, you can enjoy the freedom and convenience of getting around without any worries.

Cozy Comfort and Warmth: Enjoy a Fireplace in Your Room at Hakone Retreat före

At Hakone Retreat före, we understand the importance of creating a warm and inviting atmosphere for our guests. That's why each of our beautifully designed rooms features a cozy fireplace, adding a touch of luxury and comfort to your stay. Imagine curling up in front of the crackling fire, sipping a cup of hot tea, and letting the warmth envelop you after a long day of exploring Hakone's natural wonders. Our fireplaces are not only aesthetically pleasing but also functional, providing ample heat to keep you cozy during the colder months. Whether you're visiting in the snowy winter or during the cool autumn evenings, you can rely on the fireplace to create a cozy ambiance in your room. It's the perfect spot to unwind, relax, and create lasting memories with your loved ones. Indulge in the ultimate comfort and warmth at Hakone Retreat före with our delightful rooms featuring a fireplace. Experience the charm and tranquility of Hakone while enjoying the soothing crackle and glow of a real fire in the comfort of your own space.

Indulge in Culinary Delights at Hakone Retreat före

At Hakone Retreat före, guests can immerse themselves in a gastronomic journey with a variety of dining options. Start your day with a delightful breakfast buffet, featuring an array of freshly baked pastries, seasonal fruits, and a selection of hot and cold dishes. Whether you prefer a quick coffee or a leisurely meal, the coffee shop offers a cozy ambiance where you can relax and enjoy a cup of expertly brewed coffee or indulge in a delicious snack. For a more formal dining experience, the on-site restaurant showcases a menu of delectable Japanese and international cuisines. Impeccably prepared by skilled chefs, each dish is a work of art, combining traditional flavors with modern techniques. If you prefer to dine in the comfort of your own room, the room service is available to cater to your culinary desires. Additionally, the hotel also offers BBQ facilities, perfect for those looking to savor a grilled feast amidst the serene natural surroundings of Hakone. With daily housekeeping ensuring a clean and comfortable environment, Hakone Retreat före provides a dining experience that is both convenient and memorable.

Luxurious and Spacious Rooms at Hakone Retreat före

Indulge in the lavishness of Hakone Retreat före's room offerings, designed to provide utmost comfort and relaxation during your stay. Choose from a variety of room types, including the Deluxe Double Room, Deluxe Double Room with Shower, Suite with Terrace - Non-Smoking, and Superior Double/Twin. With generous sizes ranging from 27 to 109 square meters, these rooms offer ample space to unwind and rejuvenate. Booking your stay at Hakone Retreat före through Agoda ensures that you not only experience the epitome of luxury but also enjoy the best prices available. Agoda offers competitive rates for these exquisite rooms, allowing you to make the most of your budget. Additionally, the hassle-free booking process on Agoda ensures a seamless experience, allowing you to secure your dream room at Hakone Retreat före with just a few clicks. So why wait? Book your stay now and immerse yourself in the opulence of Hakone Retreat före's rooms.

Discovering the Serenity of Sengokuhara in Hakone

Nestled in the picturesque landscape of Hakone, Sengokuhara is a tranquil haven that captivates visitors with its breathtaking natural beauty and rich cultural heritage. Known for its vast fields of silver grass, particularly stunning in the autumn months when the pampas grass sways in the gentle breeze, Sengokuhara offers a serene escape from the bustling city life. The area is adorned with scenic walking trails that meander through lush greenery, providing ample opportunities for leisurely hikes and photography amidst the stunning backdrop of the surrounding mountains and the iconic Mount Fuji. In addition to its natural allure, Sengokuhara is steeped in history and tradition, making it a fascinating destination for culture enthusiasts. The nearby Hakone Botanical Garden of Wetlands showcases a diverse array of flora, while the historic Hakone Venetian Glass Museum enchants visitors with its exquisite glass art and charming European-inspired architecture. After a day of exploration, unwind in one of the local onsen (hot springs) that dot the area, allowing you to soak in the healing waters while admiring the serene landscapes. Whether you're seeking adventure or relaxation, Sengokuhara promises an unforgettable experience that beautifully encapsulates the essence of Hakone.

Traveling from Nearby Airports to Hakone Retreat före

Reaching Hakone Retreat före from nearby airports is a seamless journey that combines convenience with the scenic beauty of Japan. The nearest major airport is Tokyo Haneda Airport (HND), which is approximately 80 kilometers away. Upon arriving at Haneda, you can take the Keikyu Line to Shinagawa Station, where you will transfer to the JR Tokaido Shinkansen (bullet train) heading towards Odawara Station. The journey takes about 35 minutes on the Shinkansen, allowing you to enjoy breathtaking views of the countryside. Once you arrive at Odawara Station, you can hop on the Hakone Tozan Railway or a bus that will take you directly to Sengokuhara, where Hakone Retreat före is nestled amidst the tranquil nature of Hakone. Alternatively, if you land at Narita International Airport (NRT), the journey is slightly longer but equally rewarding. From Narita, take the Narita Express train to Tokyo Station, then switch to the JR Tokaido Shinkansen bound for Odawara Station. This journey will take approximately 2.5 hours. After reaching Odawara, follow the same route via the Hakone Tozan Railway or bus to Sengokuhara. The picturesque landscapes and serene atmosphere along the way set the perfect tone for your stay at Hakone Retreat före, where relaxation and rejuvenation await.

Discover the Cultural Gems near Hakone Retreat före

Nestled in the heart of Hakone, Japan, Hakone Retreat före offers a serene and luxurious escape surrounded by an array of captivating landmarks and attractions. Immerse yourself in the vibrant art scene at The Hakone Open-Air Museum, where you can marvel at the impressive collection of sculptures and installations set against the backdrop of lush greenery. For breathtaking views of the surrounding mountains and Lake Ashi, take a ride on the Hakone Ropeway. As you ascend, the panoramic vistas will leave you in awe of the natural beauty that Hakone has to offer. For a truly unique experience, visit Ōwakudani, a volcanic valley known for its sulfur vents and hot springs. Take a walk along the trails and witness the steam rising from the ground, creating an otherworldly atmosphere. Immerse yourself in the rich spiritual heritage of Hakone by visiting the Hakone Shrine and Kuzuryu Shrine Singu. These sacred sites offer a tranquil sanctuary where you can admire the stunning architecture and pay homage to the deities. Art enthusiasts will also be delighted by the Hakone Venetian Glass Museum, showcasing an exquisite collection of Venetian glass art and providing a glimpse into the world of glassblowing. For a dose of culture and history, head to the Pola Museum of Art, housing an impressive collection of Western and Japanese artwork. Wander through the galleries and admire masterpieces by renowned artists. Nature lovers will appreciate the serene beauty of Hakone Gōra Park, with its meticulously manicured gardens and picturesque landscapes. Step back in time and explore the historical Hakone Sekisho and Hakone Sekisho Museum, where you can learn about the Edo period and the importance of Hakone as a checkpoint. Finally, art enthusiasts can visit the Lalique Museum Hakone, dedicated to the works of renowned French glass artist René Lalique. With its close proximity to these captivating landmarks and attractions, Hakone Retreat före offers guests the perfect base to explore the cultural gems that Hakone has to offer.

Convenient Public Transport Stations near Hakone Retreat före

Hakone Retreat före is conveniently located near several public transport stations, making it easy for guests to explore the beautiful Hakone region. The nearest station to the hotel is Sennindai, which provides easy access to various attractions in the area. From Sennindai, guests can take the Hakone Komagatake Ropeway to enjoy breathtaking views from the top of Mount Komagatake. Another nearby station is Gora Station, which is a major transportation hub in Hakone. From Gora Station, guests can take the Hakone Tozan Cable Car to visit popular spots such as Owakudani and Lake Ashi. Miyanoshita Train Station is also within reach, offering convenient access to the surrounding areas. For those who prefer buses, the Ubako Onsen Iriguchi Bus Station and Horaien Bus Station are both close to the hotel. These bus stations provide easy connections to various attractions and hot springs in Hakone. Additionally, the Hakone Tozan Cable Car Koen Kami Station and Ohiradai Train Station are also accessible from the hotel, providing guests with even more options to explore Hakone's natural beauty and cultural sites. With such convenient access to public transport stations, guests at Hakone Retreat före can easily discover all that Hakone has to offer.

A Gastronomic Adventure Awaits

Indulge in a gastronomic adventure right at your doorstep with an array of exceptional dining options surrounding Hakone Retreat före. Start your culinary journey at Yamagusuri, a cozy restaurant known for its delectable Japanese cuisine and warm ambiance. For a taste of authentic tempura, head to Tamura Ginkatsu-tei, where you can savor perfectly crisp and flavorful tempura dishes. If you're in the mood for some mouthwatering French cuisine, 808 Monsmare is the place to be, offering a fine dining experience with a stunning view of the surrounding mountains. Craving some traditional Japanese soba noodles? Look no further than Hatsuhana Soba Honten, a renowned soba restaurant that has been serving handmade noodles for over a century. For a unique dining experience, Yubadon Naokichi offers a variety of dishes made with yuba, a local specialty made from tofu skin. Kinosuke is a must-visit for sushi lovers, offering a wide selection of fresh and expertly crafted sushi. After a day of exploring, unwind at HAKONE TENT Bar, a cozy bar serving a wide range of drinks and cocktails. For those craving some dumplings, Gyoza Center is the place to go, serving up delicious and satisfying gyoza dishes. Chimoto is a charming restaurant that specializes in local cuisine, allowing you to savor the flavors of Hakone. And for a delightful afternoon tea experience, Salon de thé Rosage offers a tranquil setting where you can enjoy a variety of teas and delectable pastries. With such a diverse range of dining options, Hakone Retreat före is a haven for food enthusiasts seeking an unforgettable culinary journey.

Shop 'til you drop in Hakone

Located in the heart of Hakone, Hakone Retreat före is surrounded by a plethora of shopping landmarks that will leave you spoilt for choice. Just a stone's throw away is the famous Hakone Prince Bakery, where you can indulge in freshly baked pastries and breads that will tantalize your taste buds. For those interested in the history of the region, the Sekisho Karakuri Museum is a must-visit, showcasing fascinating exhibits on the Edo period's checkpoint system. Hatajuku Yosegi Kaikan is another gem nearby, offering intricate wooden crafts that make for unique souvenirs. If you're in the mood for traditional Japanese sweets, Hamamatsuya is the place to be, with its delectable assortment of wagashi. History buffs will also appreciate the Hakone Checkpoint Travel Story Hall, where you can learn about the area's rich samurai heritage. Kanazashi Wood Craft is a haven for lovers of exquisite woodwork, while Eva Store is a paradise for anime enthusiasts, offering a wide range of merchandise from the popular series. Don't miss the chance to try the famous black eggs at Owakudani Kurotamago Kan, a true delicacy unique to Hakone. For those seeking authentic local flavors, Chimoto and Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop are must-visit destinations, serving up delicious tofu dishes that will leave you craving for more. With such a diverse array of shopping landmarks surrounding Hakone Retreat före, you'll find yourself immersed in a world of culinary delights, cultural treasures, and unique souvenirs.

Luxury at an Unbeatable Value: Hakone Retreat före's Average Room Price Compared to the City Average

Indulge in a lavish getaway at Hakone Retreat före without breaking the bank. With an average room price of just $385, this exclusive retreat offers unparalleled luxury at an unbeatable value. Compared to the average price of a hotel room in Hakone, which stands at $329, Hakone Retreat före provides a truly exceptional experience that won't strain your budget. At Hakone Retreat före, every penny spent is worth it. From the moment you step into your meticulously designed room, you'll be enveloped in an atmosphere of tranquility and opulence. Immerse yourself in the soothing onsen baths, where the healing waters will wash away your stress and rejuvenate your body and mind. Indulge in a sumptuous dining experience at the on-site restaurant, where skilled chefs create exquisite Japanese cuisine using the finest ingredients. With such impeccable service and attention to detail, it's no wonder that Hakone Retreat före is renowned for providing an extraordinary stay at an affordable price.

A Tranquil Retreat with Outstanding Facilities and Friendly Staff

Hakone Retreat före offers a truly memorable stay with its outstanding facilities and friendly staff. The rooms are clean, beautiful, and spacious, providing a comfortable haven for guests. The hotel's onsen is a highlight, offering a wonderful and refreshing experience. The peaceful atmosphere of the hotel creates a tranquil retreat in the heart of Hakone. Guests rave about the delicious food served at Hakone Retreat före, making it a true culinary delight. The breakfast buffet is highly recommended, with guests describing it as the best they have ever had. The staff, who are fluent in English, are praised for their exceptional service and helpfulness. With its prime location on the main bus route, Hakone Retreat före offers easy access to explore the surrounding area. Whether you're looking for a relaxing getaway or an adventure-filled break, this hotel has it all. Book your stay at Hakone Retreat före and experience the outstanding facilities, friendly staff, and peacefulness that make it a top choice for travelers.

A Tranquil Oasis with Exceptional Staff Performance

Hakone Retreat före is a hidden gem nestled in the picturesque town of Hakone, Japan. With an impressive overall rating of 8.6, this hotel has garnered rave reviews from satisfied guests. One of the standout aspects of this retreat is its exceptional staff performance, scoring an impressive 8.9. From the moment you step foot into the hotel, you are greeted with warm smiles and attentive service, ensuring that your every need is met with utmost care and professionalism. The staff goes above and beyond to create a welcoming and comfortable atmosphere, making you feel like a valued guest throughout your stay. Another highlight of Hakone Retreat före is its tranquil ambiance and serene surroundings. Located in a peaceful area, away from the hustle and bustle of the city, this hotel provides a perfect escape from the daily grind. Guests have praised the hotel's idyllic location, scoring it an impressive 8.6. Surrounded by lush greenery and breathtaking views of the mountains, you can truly immerse yourself in the beauty of nature. Whether you choose to relax in the hotel's onsen, take a leisurely stroll in the garden, or simply unwind in your well-appointed room, you will find yourself enveloped in a sense of tranquility and serenity. In addition to its exceptional staff performance and tranquil setting, Hakone Retreat före also excels in cleanliness, facilities, and value. With cleanliness scoring an impressive 8.9, you can rest assured that your accommodation will be spotless and well-maintained. The hotel's facilities, which received a rating of 8.7, are top-notch, offering everything you need for a comfortable and enjoyable stay. From the relaxing onsen to the well-equipped fitness center, you will find a range of amenities at your disposal. Moreover, with a value rating of 8.4, guests appreciate the excellent quality of service and facilities offered at a reasonable price. Hakone Retreat före truly delivers exceptional value for money, ensuring a memorable and satisfying stay for every guest.

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Amenities and facilities

Excellent8.9

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Game room
  • Garden
  • Hiking
  • Horseback riding
  • Massage
  • Outdoor recreational features
  • Public bath
  • Sauna
  • Spa
  • Spa/sauna
  • Table tennis
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • In-room safe box
  • Non-smoking
  • Refrigerator
  • Shower
  • Slippers

Food and dining

Breakfast options
  • American
Restaurants on site
WOOD SIDE RESTAURANT
  • Cuisine: European
  • Menu: A-la-carte

Location

1286-116 Sengokuhara, Sengokuhara, Hakone, Japan, 250-0631

Excellent8.8

Location

Airports
  • Haneda Airport (HND)
    75.6 km
  • Mt. Fuji Shizuoka Airport (FSZ)
    92.9 km
Public transportation
  • Shinanok Bus Station
    370 m
  • Senkyoromae Bus Station
    790 m
Hospital or clinic
  • Nagai Clinic
    480 m
Convenience store
  • Lawson
    740 m
Cash withdrawal
  • ATM
    750 m

What's nearby

Popular landmarks
  • Hakone Venetian Glass Museum
    410 m
  • Pola Museum of Art
    1.4 km
  • Sengokuhara
    1.9 km
  • Hakone Ropeway
    2.8 km
  • Ōwakudani
    2.9 km
  • Hakone Gōra Park
    3.3 km
  • The Hakone Open-Air Museum
    3.9 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    7.2 km
  • Odawara Castle
    12.4 km
Nearby landmarks
  • Shinanok Bus Station
    370 m
  • Hakone Venetian Glass Museum
    410 m
  • Nagai Clinic
    480 m
  • Hakone Rehabilitation Hospital
    590 m
  • Sengokuhara Onsen
    770 m
  • Senkyoromae Bus Station
    790 m
  • Choanji Temple
    790 m
  • Sengokuhara Bunka Center Mae Bus Station
    800 m
  • Sengoku Annaijo Mae Bus Station
    830 m
  • Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop
    870 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Guests who reserved a room with dinner must check in before 06:00 PM or dinner cannot be served and no refund provided.
  • The restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 08:00 PM.
  • Please let the property know the expected arrival time in advance. Guests can use the Special Requests box when booking or contact the property directly.
  • Guests must inform the property of each guest’s gender so that proper room amenities can be set up.
  • Guests may dine in at WOODSIDE Dining.
    Breakfast time is from 07:30 AM to 10:00 AM. The last order is at 09:30 AM.
    Lunch time is from 11:30 AM to 02:30 PM. The last order is at 02:00 PM.
    Dinner time is from 06:00 PM to 10:00 PM. The last order is at 09:30 PM.
  • Pets are not allowed at the property.
  • [Bathing tax] Adults (junior high school students and above) will be charged a Hakone town bathing tax of JPY150 per night.
  • If you have any dietary restrictions or allergies, kindly inform us at least 4 days prior to your visit.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until19:00
  • Check-in until19:00
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)4356 JPY
The property
  • Year property opened2017
  • Number of floors2
  • Room voltage100
  • Number of rooms 37
  • Number of restaurants2
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name040638

Property announcements

As part of the property's commitment to the natural environment and sustainable practices, the property will introduce an “Eco-Cleaning” service for guests staying multiple consecutive nights, effective June 15, 2026. Under this program, the property will continue to provide daily room cleaning, trash removal, towel replacement, and restocking of amenities as usual; however, the property will change linens—such as sheets and robes—every other day.

Reviews of Hakone Retreat före from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 8.8
  • 9.6
  • 10
  • 9.6
  • 10
  • 10
  • 6.4
  • 10
  • 9.6

Most recent

From 775 reviews

  • Service score 9.1 out of 10
  • Cleanliness score 9 out of 10 and is a high score in Hakone
  • Facilities score 8.9 out of 10 and is a high score in Hakone
  • Location score 8.8 out of 10 and is a high score in Hakone
  • Value for money score 8.7 out of 10 and is a high score in Hakone
Guest Type
Room Type
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Show reviews that mention 

Service

Mentioned in 34 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Breakfast

Mentioned in 32 reviews
sentiment-positive-indicator
100% Positive

Atmosphere

Mentioned in 30 reviews
sentiment-positive-indicator
100% Positive

Hot spring

Mentioned in 25 reviews
sentiment-positive-indicator
100% Positive

Dinner

Mentioned in 18 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable

Location

Mentioned in 17 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Nature

Mentioned in 14 reviews
sentiment-positive-indicator
100% Positive

Room comfort

Mentioned in 13 reviews
sentiment-positive-indicator
76% Positive
sentiment-negative-indicator
23% Unfavourable

Cleanliness

Mentioned in 10 reviews
sentiment-positive-indicator
70% Positive
sentiment-negative-indicator
30% Unfavourable
Changed to review page 1
  1. 9.2Exceptional

    Sawa from Japan
    Couple
    Superior Twin Room
    Stayed 1 night in May 2026

    “Experience luxury while feeling close to nature!”

    It was a rainy day, but as I was walking from the nearest station on the premises, someone offered to help me and gave me a ride to the facility. After getting out, they lent me an umbrella, leaving a good impression even before check-in. The restaurant building, café lounge building, onsen building, and terrace building were all reachable in about a minute from the accommodation building, making it easy to move around. Despite being in the forest, the buildings are sophisticated and perfect for a bit of a luxurious getaway.

    Reviewed May 24, 2026
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    この度は、箱根リトリートにご宿泊いただきまして誠にありがとううございます。 ご滞在の中で感じられたご意見やご感想をお寄せいただきまして心より感謝申し上げます。 リトリートの自然豊かな環境なのなかで、お食事や温泉での体験について温かいご感想をお寄せいただき、とても嬉しく思います。 これからもより良いホテルを目指して日々精進して参ります。 またのお越しを心よりお待ちしております。 箱根リトリート/Hakone Retreat スタッフ一同

    Responded May 31, 2026
    Hakone Retreat före
  2. 10.0Exceptional

    ACHIKU from Japan
    Family with young children
    Deluxe Double Room
    Stayed 1 night in June 2025

    “It was very good!”

    We used this hotel for the first time as a family of three. It's a stylish hotel located in the woods. The room was compact and had no TV, but that was actually a nice change. The large glass window in the room offered a soothing view of the greenery. The scent of cypress in the hot spring was delightful, and I could hear the croaking of frogs in the open-air bath, allowing me to relax comfortably. Furthermore, the breakfast was incredibly delicious; the variety and taste were perfect! The drinks in the café lounge, although provided as a service, were of high quality. I had a café latte, an American coffee, and juice, and they all exceeded my expectations! Additionally, there were beers, tea, and water provided in the room's refrigerator, which were complimentary. The overall price of around 30,000 yen including breakfast was very pleasing! Finally, everyone from the person who picked us up to the café lounge staff and the restaurant staff for breakfast were all warm and welcoming. I truly had a wonderful stay and would love to go back!

    Reviewed July 02, 2025
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    この度は箱根リトリートをご利用いただき、誠にありがとうございます。ご家族での初めてのご滞在がご満足いただけたとのこと、大変嬉しく思います。 お部屋からの美しい緑の景色や、温泉のヒノキの香り、そしてスタッフの温かい対応についてお褒めの言葉をいただき、心より感謝申し上げます。また、朝食やカフェラウンジのドリンクにもご満足いただけたとのこと、私たちのサービスが期待以上だったことを光栄に思います。 今後とも、皆様に快適にお過ごしいただけるよう努めて参りますので、ぜひまたのご来館をお待ちしております。 箱根リトリート スタッフ一同より。

    Responded July 09, 2025
    Hakone Retreat före
  3. 10.0Exceptional

    준호 from South Korea
    Solo traveler
    Superior Double/ Twin
    Stayed 1 night in April 2026

    “Accommodation we met while traveling by bike with my younger sibling.”

    It was raining since I arrived, but the staff came out to greet me to the parking lot and kindly explained everything during check-in. The breakfast was good, and the sauna was nice, so I extended my stay for another day. I think I will go again next time.

    Reviewed May 20, 2026
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    이 자리를 빌어, 하코네 리트리트에 숙박해 주셔서 진심으로 감사드립니다. 숙박 중 느끼신 의견이나 감상을 보내주셔서 깊이 감사드립니다. 연박해 주신 것에 대해 무엇보다 기쁘게 생각합니다. 정말로 리트리트의 시간을 보내셨다고 느꼈습니다. 진심으로 감사합니다. 저희 직원들에 대한 따뜻한 의견과 woodside의 아침식사, 온천에 만족하셨다는 소식을 듣고 안심했습니다. 바이크로 여행 중 다시 하코네를 방문하신다면 하코네 리트리트를 기억해 주시면 좋겠습니다. 다음 이용을 진심으로 기다리고 있겠습니다. 하코네 리트리트/Hakone Retreat 직원 일동

    Responded May 31, 2026
    Hakone Retreat före
  4. 9.6Exceptional

    keira from Japan
    Couple
    Deluxe Double Room with Firewood Stove
    Stayed 1 night in August 2026

    “A restful holiday for the mind.”

    I was happy to receive the gift of socks during check-in. Thank you very much for bringing a birthday cake to our room at the moment the date changed for my wife's birthday and for being so flexible. I usually don’t have time to relax due to work and busy days, but I am very satisfied with this space that forces me to take a break!! I definitely recommend it!

    Reviewed August 06, 2026
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  5. 9.6Exceptional

    yuumi from Japan
    Family with teens
    Superior Double/ Twin
    Stayed 1 night in March 2026

    “Mother-child retreat for graduation trip.”

    My daughter, who will be going to high school this spring, asked to take a graduation mother-daughter trip, and we were grateful for the opportunity here. We climbed quite a way up from the bustling streets of Hakone to a space completely detached from everyday life. The accommodation had many retreat points, allowing us to breathe slowly, both physically and mentally. Amid our busy days, we were able to spend peaceful quality time together, and my daughter seemed delighted throughout. Our favorites as a mother-daughter duo were roasted marshmallows, ice cream after the bath, and the free rooibos tea served at the café. The bath was average, though! Haha. It turned out to be a very pleasant retreat time! The breakfast was excellent; my daughter still talks about how amazing it was. While we could see a slight glimpse of the staff's reservation issues, we also felt the company's efforts to improve various aspects, knowing from reviews about past experiences. Thank you very much.

    Reviewed March 25, 2026
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    この度は、箱根リトリートにご宿泊いただきまして誠にありがとうございます。 ご滞在の中で感じられたご感想やご意見をいただき心より感謝申し上げます。 施設やスタッフへの温かいご意見も拝見し、とても嬉しく思います。 リトリートの空間の中で、ご家族さまとの大切なお時間をお楽しみいただけたとのこと、とても喜ばしく思います。焼きマシュマロやルイボスティーなどの体験がお気に召されたようで安心いたしました。 今後も改善を続け、より良いホテを目指して日々精進して参ります。スタッフの振る舞いや接客における姿勢もまだまだ成長段階です。 ホテルを営業していく過程のなかで、スタッフみなで考えることや意見を出し合うことを続け、サービス向上に努めて参ります。 お客様からの貴重なご意見を励みにし、自然との共存を大切に、その中でリトリートな体験をお客様に提供できるよう努力を続けて参ります。 またのご来館を心よりお待ち申し上げております。 箱根リトリート/Hakone Retreat スタッフ一同

    Responded March 26, 2026
    Hakone Retreat före
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