Newly renovated

Hakone Suimeisou Hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

702 Yumoto, Hakonemachi, Ashigarashimo-gun, Yumoto, Hakone, Japan, 250-0311

Highlights

Great Spa

Highly recommend private spa which is 2200 yen for 50 mins.
Great food & dining

Traditional hotel with good dining option.
Great for Children

Gym

Great View

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Bar

Massage

Kid's club

Luggage storage

About us

Experience Hakone's beauty at Hakone Suimeisou Hotel, an authentic ryokan blending tranquility and Japanese hospitality. Enjoy tatami-floored rooms, outdoor onsen baths, and seasonal kaiseki cuisine made from local ingredients, all in a picturesque riverside setting that fosters relaxation. Located in the scenic Yumoto area of Hakone, known for its hot springs and mountain views, Hakone Suimeisou Hotel offers exclusive hot spring baths and a tranquil outdoor bath, perfect for relaxation. Each room features air conditioning, complimentary Wi-Fi, and select views of the mountains or river. Popular attractions like Tamasudare Shrine and Tamadare Falls are within walking distance, while the Kanagawa Prefectural Museum of Natural History is a short drive away, making this hotel ideal for two travelers seeking adventure and tranquility. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

14 travelers have booked today.

Location 9.6
Service 9.2
Cleanliness 9.1
Facilities 8.8

Based on 6,583 verified reviews

Location

9.6

Service

9.2

Cleanliness

9.1

Facilities

8.8

Room comfort and qua...

8.5

Value for money

8.5

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Nearest transportation options

Hakone Yumoto Train Station is within 0.14 km

Tounosawa Train Station is within 0.87 km

See map

9.6Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
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There are 74 places in walking distance!

Parking
FREE
Walkable places
Nanohana
50 m
Kikukawa Candy Shop
100 m
Tanakaya Miyageten
130 m
Hakone Cafe Sweets Shop
130 m
Eva Store
140 m
Popular landmarks
The Hakone Open-Air Museum
5.0 km
Odawara Castle
5.1 km
Hakone Gōra Park
5.6 km
Ōwakudani
7.7 km
Hakone Ropeway
7.7 km
Closest landmarks
Hakone Kanko Bussan Kan
90 m
Hakone Total Tourist Information Center
160 m
Sounji Temple
260 m
Hakone Yumoto Onsen
350 m
Hagino Tofu
350 m

Good to know

Value for money8.5
Location rating9.6
Nearest airportHaneda Airport (HND)
Distance to airport70.8 km

Rooms available at Hakone Suimeisou Hotel

Excellent
Room comfort & quality

8.5

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Based on 3660 reviews from verified travelers

Japanese Style Room
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  • Room size: 20 m²/215 ft²
  • River view
  • 4 futons & 4 futons
Enter dates to see prices
Japanese Western Style with Open-Air Bath
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  • Room size: 42 m²/452 ft²
  • River view
  • 2 futons and 2 single beds
Enter dates to see prices
Japanese Western Style Room for 4 People with Open-Air Bath
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  • Room size: 42 m²/452 ft²
  • River view
  • 4 futons
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Japanese-Style Room with Open-Air Bath
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  • Room size: 30 m²/323 ft²
  • River view
  • 4 futons
Enter dates to see prices
Japanese Style Room for 4 People with Open-Air Spa Bath
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  • Room size: 30 m²/323 ft²
  • River view
  • 4 futons
Enter dates to see prices
Japanese Western Style with Open-Air Bath
...
  • Room size: 42 m²/452 ft²
  • River view
Enter dates to see prices
Standard Japanese Style Room
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  • Room size: 20 m²/215 ft²
  • River view
  • 3 futons
Enter dates to see prices
Japanese Western Style with Open-Air Bath
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  • Room size: 42 m²/452 ft²
  • River view
Enter dates to see prices
Japanese-style Room with Open-air Bath *Refurbished 2016
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  • Room size: 30 m²/323 ft²
  • Mountain view
  • 4 futons
Enter dates to see prices
Room
...
  • Room size: 19 m²/205 ft²
  • Mountain view
  • 5 futons
Enter dates to see prices

Frequently asked questions

Hakone Suimeisou Hotel offers karaoke while you stay at this property, supplying guests with entertainment value throughout your holiday here.

Hakone Suimeisou Hotel has car park onsite free of charge for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Hakone Suimeisou Hotel accepts up to 4, with payment card options such as Visa, American Express, and MasterCard.

67.0% of our past visitor ratings have given a positive review and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Hakone Suimeisou Hotel down in the review section.

Past business travelers that have stayed at this property have given Hakone Suimeisou Hotel an average rating of 8.8. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Hakone Suimeisou Hotel an average rating of 9.0. You can look up on more descriptive customer critiques, and responses by filtering for a specific type of verified guest travelers down in the review section.

Past families with older children that have stayed at this property have given Hakone Suimeisou Hotel an average rating of 8.8. You can check out more descriptive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Past local visitors that have stayed at this property have given Hakone Suimeisou Hotel an average rating of 9.2. You can look up on more descriptive customer ratings, and comments for this property down in the review section.

Hakone Suimeisou Hotel’s local neighborhood is Yumoto which consists of popular restaurants such as 808 Monsmare, Yakiniku Sue Hiro, and Deli & Cafe Terrace Mitsuki.

Hakone Suimeisou Hotel’s location in the Yumoto neighborhood makes it close to well-known destinations which includes Kanagawa Prefectural Museum of Natural History.

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated time frame may be charged an additional fee.

More about Hakone Suimeisou Hotel

More about Hakone Suimeisou Hotel

Experience Tranquility and Elegance at Hakone Suimeisou Hotel

Nestled in the picturesque town of Hakone, Japan, Hakone Suimeisou Hotel offers a serene and luxurious retreat for travelers seeking tranquility and elegance. With its stunning traditional Japanese architecture and impeccable service, this 4-star hotel promises an unforgettable stay. With a total of 28 beautifully appointed rooms, Hakone Suimeisou Hotel ensures a personalized and intimate experience for every guest. Each room is thoughtfully designed to blend traditional Japanese aesthetics with modern comforts, creating a harmonious space for relaxation and rejuvenation. The hotel's attention to detail is evident in every aspect, from the elegant furnishings to the exquisite artwork adorning the walls. Check-in at Hakone Suimeisou Hotel begins at 02:00 PM, allowing guests ample time to settle in and explore the hotel's facilities. The friendly and attentive staff are always on hand to assist with any requests or provide recommendations for local attractions. As for check-out, guests can enjoy a leisurely morning as the hotel's check-out time is until 11:00 AM. This allows for a relaxed departure, ensuring a stress-free end to your stay. At Hakone Suimeisou Hotel, children are welcome, although it's important to note that this hotel does not allow children to stay free of charge. There may be extra charges, but rest assured that the hotel's child policy ensures a comfortable and enjoyable experience for both children and adults. Since its last renovation in 1996, Hakone Suimeisou Hotel has maintained its timeless charm while incorporating modern amenities to meet the needs of today's discerning travelers. Whether you're seeking a romantic getaway or a peaceful retreat, this hotel provides the perfect setting to unwind and immerse yourself in the beauty of Hakone's natural surroundings. Book your stay at Hakone Suimeisou Hotel and indulge in an enchanting experience that will leave you with cherished memories for a lifetime.

Unwind and Indulge in Hakone Suimeisou Hotel's Extravagant Entertainment Facilities

At Hakone Suimeisou Hotel, guests are treated to a plethora of entertainment options that are sure to enhance their stay and create unforgettable memories. The hotel boasts an array of facilities designed to cater to every guest's needs and preferences, ensuring a truly enjoyable and relaxing experience. For those looking to indulge in some retail therapy, the hotel's shops offer a delightful selection of souvenirs and gifts to take home as a reminder of their time in Hakone. After a long day of exploring the beautiful surroundings, guests can unwind at the hotel's bar, where they can enjoy a refreshing drink in a cozy and inviting atmosphere. For those seeking a livelier experience, the hotel's nightclub is the perfect spot to dance the night away and let loose. Alternatively, guests can opt for a more serene and rejuvenating experience at the hotel's spa, where a range of treatments and massages are available to help melt away stress and tension. The hot tub and sauna facilities provide the ultimate relaxation, allowing guests to soak in the soothing warmth and unwind after a day of sightseeing. To add to the entertainment options, the hotel also offers a shared lounge/TV area, where guests can gather and enjoy some downtime together. For those who love to showcase their singing talents, the karaoke room is the ideal place to belt out their favorite tunes. Lastly, the gift/souvenir shop is perfect for finding unique items to bring back home or as gifts for loved ones. With such an impressive range of entertainment facilities, Hakone Suimeisou Hotel ensures that guests have everything they need for a truly memorable and enjoyable stay.

Stay Active at Hakone Suimeisou Hotel's Sports Facilities

Hakone Suimeisou Hotel offers a range of sports facilities, ensuring that guests can stay active and energized throughout their stay. Whether you are a seasoned athlete or simply looking to have some fun, the hotel's sports facilities are sure to impress. One of the highlights is the table tennis room, where guests can engage in friendly matches or practice their skills. The room is equipped with high-quality tables and paddles, providing the perfect setting for some friendly competition. Challenge your friends or family to a game and enjoy the exhilarating experience of table tennis in a beautiful setting.

Convenience at Its Finest: Hakone Suimeisou Hotel's Exceptional Facilities

At Hakone Suimeisou Hotel, convenience is a top priority. With an array of exceptional facilities, this hotel ensures that guests have everything they need for a comfortable and hassle-free stay. For those who prefer to dine in the comfort of their own room, the hotel offers efficient room service. Whether it's a hearty breakfast to start the day or a late-night snack, guests can enjoy delicious meals without leaving the comfort of their room. Stay connected with the world during your stay at Hakone Suimeisou Hotel with free Wi-Fi in all rooms and public areas. Whether you need to catch up on work emails or simply browse the internet, you can do so effortlessly. For smokers, the hotel provides a designated smoking area, ensuring a pleasant stay for both smokers and non-smokers alike. Traveling with heavy luggage? No worries! The hotel offers convenient luggage storage facilities, allowing guests to explore Hakone without the burden of their bags. Craving a quick snack or a refreshing drink? Look no further than the hotel's vending machine, offering a variety of beverages and snacks for your convenience. Lastly, the hotel takes pride in its daily housekeeping service, ensuring that your room is always clean and tidy. With these exceptional facilities, Hakone Suimeisou Hotel guarantees a convenient and enjoyable stay for all its guests.

Convenient Transport Facilities at Hakone Suimeisou Hotel

At Hakone Suimeisou Hotel, we understand the importance of convenient transportation options for our guests. Whether you are arriving from the airport or exploring the beautiful surroundings of Hakone, our hotel provides a range of transport facilities to ensure a hassle-free stay. For guests arriving by air, we offer airport transfer services to and from the hotel. Our friendly and professional staff will be waiting to greet you upon your arrival, making your journey to the hotel seamless and stress-free. To help you explore the wonders of Hakone, we also provide tours that can be arranged directly at our ticket service. Whether you're interested in visiting the famous Hakone Shrine or exploring the stunning Lake Ashi, our knowledgeable staff will assist you in planning your itinerary. Additionally, if you prefer to explore at your own pace, our hotel offers a car park onsite, free of charge, where you can conveniently park your vehicle. For those who prefer not to drive, our taxi service is available to take you to your desired destinations. At Hakone Suimeisou Hotel, we strive to make your stay as comfortable and convenient as possible. With our comprehensive transport facilities, you can relax and focus on enjoying your time in Hakone.

Relax and Unwind in Comfort at Hakone Suimeisou Hotel

At Hakone Suimeisou Hotel, we prioritize the comfort and satisfaction of our guests. Each of our well-appointed rooms is equipped with a range of modern amenities to ensure a relaxing and enjoyable stay. Step into your room and feel the cool breeze of the air conditioning, providing a refreshing respite from the outside world. Slip into one of our plush bathrobes and indulge in a luxurious bath or shower, using the convenient hair dryer provided. For entertainment, unwind in front of the television, offering a variety of channels to choose from. Quench your thirst with a selection of beverages from the mini bar, or step out onto the balcony/terrace and enjoy the breathtaking views of the surrounding Hakone landscape. Stay connected with satellite/cable TV, and keep your drinks and snacks cool with the refrigerator available in your room. At Hakone Suimeisou Hotel, we strive to create a comfortable and inviting atmosphere for our guests. With our range of room facilities, your stay with us will be nothing short of exceptional.

Indulge in Culinary Delights at Hakone Suimeisou Hotel's Dining Facilities

At Hakone Suimeisou Hotel, guests can embark on a gastronomic journey with a range of dining facilities that cater to every palate. Start your day off right with a visit to the hotel's cozy coffee shop, where you can savor a freshly brewed cup of coffee or tea while enjoying the tranquil surroundings. For those seeking the convenience of dining in the comfort of their rooms, Hakone Suimeisou Hotel offers room service, allowing guests to indulge in delicious meals without leaving their cozy retreats. Whether you're craving a hearty breakfast, a light lunch, or a sumptuous dinner, the hotel's room service menu offers a variety of delectable options to satisfy any craving. Additionally, guests can take advantage of the shared kitchen facilities available at Hakone Suimeisou Hotel. Perfect for those who prefer to cook their own meals or have specific dietary requirements, the shared kitchen provides all the necessary amenities and utensils to whip up a culinary masterpiece. With the convenience of daily housekeeping, you can focus on creating delicious meals without worrying about the cleanup afterwards.

Authentic Japanese Accommodations at Hakone Suimeisou Hotel

Experience the true essence of Japan at Hakone Suimeisou Hotel, where traditional Japanese-style rooms are beautifully designed to provide you with an authentic and immersive experience. Choose from a variety of room types, including the Japanese Style Room, offering 20 square meters of space with 4 Japanese Futons for a truly traditional sleeping experience. For a touch of luxury, opt for the Japanese Western Style room with Open-Air Bath, spanning 42 square meters and featuring 2 Single Beds or 2 Japanese Futons. And for those seeking ultimate relaxation, the Japanese-Style Room with Open-Air Bath offers 30 square meters of space and 4 Japanese Futons, allowing you to unwind in the soothing waters of your own private bath. By booking your stay at Hakone Suimeisou Hotel through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through the available room types, compare prices, and make your reservation in just a few simple clicks. Say goodbye to the stress of booking accommodations and say hello to a seamless and enjoyable booking experience with Agoda at Hakone Suimeisou Hotel.

Discovering Yumoto: The Heart of Hakone's Hot Springs

Nestled in the picturesque landscape of Hakone, Yumoto serves as the vibrant gateway to the region's renowned hot springs. This charming town is steeped in history and tradition, having been a beloved retreat for centuries. Visitors can explore the quaint streets lined with traditional ryokans, souvenir shops, and local eateries, all while being enveloped by the soothing sounds of the nearby river. The atmosphere is infused with a sense of serenity, making it the perfect place to unwind and experience the essence of Japanese culture. Yumoto is not only famous for its onsen (hot springs) but also for its stunning natural surroundings. The town is surrounded by lush mountains and verdant forests, offering numerous hiking trails for outdoor enthusiasts. A short walk will lead you to the scenic Hakone River, where you can enjoy a leisurely stroll or even partake in a refreshing riverside picnic. Additionally, Yumoto is conveniently located near several cultural attractions, such as the Hakone Open-Air Museum and the historic Hakone Shrine, ensuring that visitors can immerse themselves in both relaxation and exploration during their stay.

Traveling from Nearby Airports to Hakone Suimeisou Hotel

Reaching Hakone Suimeisou Hotel from the nearest airports is a seamless journey that sets the stage for your tranquil escape in Japan. The closest major airport is Tokyo Haneda Airport (HND), located approximately 85 kilometers from Hakone. Upon arrival at Haneda, travelers can take the Keikyu Line to Shinagawa Station, where they can transfer to the Tokaido Shinkansen (bullet train) heading towards Odawara Station. The entire journey takes about 1.5 hours. Once at Odawara Station, you can catch the Hakone Tozan Railway, which will whisk you away through the picturesque mountains to Hakone-Yumoto Station, just a short walk from the hotel. Alternatively, if you land at Narita International Airport (NRT), the journey will take a bit longer but is equally rewarding. From Narita, take the Narita Express (N'EX) train directly to Tokyo Station. Here, you can switch to the Shinkansen bound for Odawara Station. This route typically takes around 2.5 to 3 hours. Upon arrival at Odawara, follow the same steps as before by boarding the Hakone Tozan Railway to reach Hakone-Yumoto Station. With its serene surroundings and welcoming atmosphere, Hakone Suimeisou Hotel is the perfect destination to unwind after your travels.

Discover Hakone's Cultural Gems near Hakone Suimeisou Hotel

Nestled in the picturesque town of Hakone, Japan, Hakone Suimeisou Hotel offers a prime location to explore the region's rich cultural landmarks and attractions. Just a stone's throw away from the hotel, you'll find The Hakone Open-Air Museum, a captivating outdoor art gallery that showcases an impressive collection of sculptures by renowned artists. Stroll through the beautifully landscaped gardens and admire the harmonious blend of art and nature. For breathtaking panoramic views of the surrounding Hakone mountains and Lake Ashi, take a ride on the Hakone Ropeway. This scenic cable car journey will transport you to Ōwakudani, a volcanic valley known for its sulfurous hot springs and stunning views of volcanic activity. Immerse yourself in the unique atmosphere as you explore the hiking trails and indulge in local delicacies such as black eggs, boiled in the natural hot springs. Another must-visit attraction near the hotel is the Hakone Shrine / Kuzuryu Shrine Singu. Located at the edge of Lake Ashi, this Shinto shrine is steeped in history and offers a serene setting for contemplation. Marvel at the iconic red torii gate that stands majestically in the water and soak in the tranquil ambiance of this sacred site. These are just a few of the many cultural gems waiting to be discovered near Hakone Suimeisou Hotel. Whether you're an art enthusiast, nature lover, or history buff, this enchanting region has something to captivate every traveler's heart.

Convenient Public Transport Stations near Hakone Suimeisou Hotel

Hakone Suimeisou Hotel is strategically located near several public transport stations, making it easy for guests to explore the charming Hakone region. The hotel is within walking distance of Sennindai, Gora Station, Hakone Komagatake Ropeway, Miyanoshita Train Station, Ubako Onsen Iriguchi Bus Station, Hakone Tozan Cable Car Koen Kami Station, Ohiradai Train Station, Horaien Bus Station, and Kami-Ohiradai. Sennindai, located nearby, offers convenient access to Hakone's main attractions. Gora Station, a short distance away, is a major transportation hub connecting various modes of transport, including trains, cable cars, and buses. From here, guests can easily reach popular destinations such as Hakone Komagatake Ropeway, where they can enjoy breathtaking views of Mount Fuji. Miyanoshita Train Station and Ohiradai Train Station are also within reach, providing convenient connections to other parts of Hakone and beyond. For those looking to explore the region by bus, Ubako Onsen Iriguchi Bus Station and Horaien Bus Station are close to the hotel, offering easy access to different parts of Hakone. Additionally, the Hakone Tozan Cable Car Koen Kami Station and Kami-Ohiradai are nearby, providing a scenic and enjoyable way to travel through the picturesque Hakone mountains. With such a wide range of public transport options within reach, guests at Hakone Suimeisou Hotel can effortlessly discover all that Hakone has to offer.

A Culinary Adventure Awaits

Situated in the heart of Hakone, Hakone Suimeisou Hotel is surrounded by a plethora of delightful dining options. Guests can indulge in traditional Japanese cuisine at Yamagusuri, where the freshest ingredients are used to create mouthwatering dishes. For those craving a taste of local delicacies, Tamura Ginkatsu-tei offers delectable Ginkatsu, a breaded and deep-fried pork cutlet that is sure to satisfy any appetite. 808 Monsmare is a must-visit for seafood lovers, serving up the finest catches from the nearby ocean. Hatsuhana Soba Honten is renowned for its handmade soba noodles, prepared with precision and served in a cozy traditional setting. Yubadon Naokichi is the perfect spot to experience the unique flavors of yuba, a local specialty made from soy milk. Kinosuke offers a fusion of Japanese and Western cuisine, with an emphasis on fresh, seasonal ingredients. For a relaxing evening, guests can unwind at HAKONE TENT Bar, a cozy and stylish bar offering a wide selection of beverages. Gyoza Center is a hidden gem for dumpling enthusiasts, serving up delicious gyoza in various flavors. Chimoto is a charming restaurant that specializes in traditional Japanese cuisine, showcasing the rich culinary heritage of the region. Finally, Salon de thé Rosage is a delightful tea salon where guests can enjoy a cup of fragrant tea accompanied by delectable pastries. With such a diverse range of dining options just steps away from the hotel, guests at Hakone Suimeisou Hotel are in for a culinary adventure like no other.

Explore Unique Shopping Experiences

Located in the heart of Hakone, Hakone Suimeisou Hotel offers easy access to a variety of shopping landmarks. Indulge in freshly baked goods at Hakone Prince Bakery or immerse yourself in the world of intricate mechanical dolls at the Sekisho Karakuri Museum. For a taste of traditional craftsmanship, visit Hatajuku Yosegi Kaikan and marvel at the intricate woodwork. Hamamatsuya is a must-visit for those looking for exquisite traditional Japanese sweets. Discover the rich history of Hakone at the Hakone Checkpoint Travel Story Hall or browse through the unique wooden crafts at Kanazashi Wood Craft. Anime enthusiasts will delight in the Eva Store, where they can find exclusive merchandise from the popular series. Don't miss the opportunity to try the famous black eggs at Owakudani Kurotamago Kan or sample the delicious tofu at Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop. With such a diverse range of shopping options, Hakone Suimeisou Hotel is the perfect base for exploring the vibrant shopping scene of Hakone.

Affordable Luxury: Experience Hakone Suimeisou Hotel at a Competitive Price

Escape to the serene beauty of Hakone, Japan, without breaking the bank at Hakone Suimeisou Hotel. With an average price of $319 per room, this luxurious hotel offers an exceptional value compared to the average price of a hotel room in Hakone, which is $329. At Hakone Suimeisou Hotel, you can indulge in a tranquil retreat without compromising on comfort or style. Each room is elegantly decorated, featuring traditional Japanese design elements and modern amenities. From the moment you step into your room, you will be greeted with a sense of serenity and relaxation. Not only does Hakone Suimeisou Hotel provide a peaceful sanctuary, but it also offers a range of facilities and services to enhance your stay. Unwind in the soothing hot springs, known as onsens, which are renowned for their therapeutic properties. Indulge in a rejuvenating massage at the spa, or savor exquisite Japanese cuisine at the on-site restaurant. With its competitive pricing, Hakone Suimeisou Hotel is the perfect choice for travelers seeking a luxurious and affordable accommodation option in Hakone. Book your stay today and immerse yourself in the beauty of this enchanting destination.

Delicious Food, Excellent Service, and Friendly Staff

Hakone Suimeisou Hotel has received rave reviews from its guests for its delicious food, excellent service, and friendly staff. The food is not only visually appealing but also served beautifully, making every meal a delightful experience. Guests have praised the hotel's wonderful ryokan atmosphere, where they can enjoy traditional Japanese cuisine. The staff at Hakone Suimeisou Hotel are known for their friendliness and helpfulness, ensuring that guests feel welcomed and well taken care of throughout their stay. The rooms are consistently described as clean and comfortable, making for a pleasant and relaxing stay. Overall, guests have had nothing but positive experiences at Hakone Suimeisou Hotel, with many expressing their desire to return and recommending it to others.

Unforgettable Experiences Await at Hakone Suimeisou Hotel

Discover a world of luxury and tranquility at Hakone Suimeisou Hotel, where guests are treated to exceptional service and unforgettable experiences. With an overall rating of 8.9, this charming hotel has consistently impressed guests with its impeccable attention to detail and commitment to providing an exceptional stay. One of the highlights of Hakone Suimeisou Hotel is its stunning location, earning a remarkable rating of 9.5. Nestled amidst the picturesque landscapes of Hakone, Japan, this hotel offers breathtaking views of Mount Fuji and the surrounding natural beauty. Guests can indulge in the peacefulness of the surrounding nature, taking leisurely walks or simply enjoying the serenity of the hotel's beautifully landscaped gardens. The hotel's staff performance is highly praised, with a rating of 9.1. From the moment guests arrive, they are greeted with warm hospitality and personalized service. The attentive and friendly staff go above and beyond to ensure that every guest's needs are met, creating a welcoming and comfortable atmosphere throughout the stay. Whether it's offering recommendations for local attractions or assisting with any special requests, the staff at Hakone Suimeisou Hotel are dedicated to providing a truly memorable experience. Experience the epitome of luxury and relaxation at Hakone Suimeisou Hotel, where exceptional service, breathtaking views, and warm hospitality await. With its impressive ratings for cleanliness, facilities, location, and staff performance, this hotel is the perfect choice for those seeking a memorable stay in Hakone, Japan.

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Amenities and facilities

Excellent8.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Hot tub
  • Karaoke
  • Massage
  • Public bath
  • Sauna
  • Spa
  • Spa/sauna
  • Table tennis
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Asian breakfast
  • Bar
  • Coffee shop
  • Room service
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Daily housekeeping
  • Elevator
  • Gift/souvenir shop
  • Heating in public area
  • Indoor venue for special events
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Playground
Access
  • CCTV in common areas
  • CCTV outside property
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water unavailable
  • In-room safe box
  • Shower
  • TV

Food and dining

Breakfast options
  • Asian

Location

702 Yumoto, Hakonemachi, Ashigarashimo-gun, Yumoto, Hakone, Japan, 250-0311

Exceptional9.6

Location

Airports
  • Haneda Airport (HND)
    70.8 km 1.3 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    97.2 km 1.9 hour drive
Public transportation
  • Hakone Yumoto Train Station
    140 m
  • Tounosawa Train Station
    870 m
Hospital or clinic
  • Hakone Clinic
    1.4 km
Convenience store
  • 7 Eleven
    470 m
Cash withdrawal
  • ATM
    390 m

What's nearby

Popular landmarks
  • The Hakone Open-Air Museum
    5.0 km
  • Odawara Castle
    5.1 km
  • Hakone Gōra Park
    5.6 km
  • Ōwakudani
    7.7 km
  • Hakone Ropeway
    7.7 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    7.7 km
  • Pola Museum of Art
    7.9 km
  • Hakone Venetian Glass Museum
    8.7 km
  • Sengokuhara
    9.7 km
Nearby landmarks
  • Nanohana
    50 m
  • Hakone Kanko Bussan Kan
    90 m
  • Kikukawa Candy Shop
    100 m
  • Tanakaya Miyageten
    130 m
  • Hakone Cafe Sweets Shop
    130 m
  • Eva Store
    140 m
  • Hakone Yumoto Train Station
    140 m
  • Hakone Sagamiya
    160 m
  • Hakone Total Tourist Information Center
    160 m
  • Takeichi
    210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Guests with food allergies or preferences are advised to notify the property in advance via the Special Request box.
  • The extra bed is a futon and is subject to availability.
  • Children under 3 years old stay for free if using existing bed.
  • Children 3 years and over are considered as adults.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
The property
  • Number of floors6
  • Room voltage100
  • Number of rooms 28
  • Most recent renovation2024
  • License Id / Local Tax ID/ Entity Name小保第1-339号

Reviews of Hakone Suimeisou Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.8
  • 7.6
  • 10
  • 9.6
  • 10
  • 10
  • 10
  • 8.8
  • 8.0

Most recent

  • Location score 9.6 out of 10 and is a high score in Hakone
    Location9.6
  • Service score 9.2 out of 10 and is a high score in Hakone
    Service9.2
  • Cleanliness score 9.1 out of 10 and is a high score in Hakone
    Cleanliness9.1
  • Facilities score 8.8 out of 10 and is a high score in Hakone
    Facilities8.8
  • Room comfort and quality score 8.5 out of 10
    Room comfort and quality8.5
  • Value for money score 8.5 out of 10 and is a high score in Hakone
    Value for money8.5
High score for Hakone

Rating

9+ Exceptional (1,078)
8-9 Excellent (284)
7-8 Very Good (214)
6-7 Good (69)
<6 Below Expectation (86)

Review summary

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The hotel is situated close to Hakone Yumoto station and shopping street, making it an ideal location. The staff is highly praised for their exceptional and friendly service. The hotel provides authentic and delicious traditional Japanese meals served in-room. Guests can also enjoy a private onsen room with a beautiful view of the river and surrounding mountains. The spacious Japanese-style rooms with comfortable futon beds are frequently highlighted as well.

Few staff language barriers reported, but overall good experience.

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Show reviews that mention 

Location

Mentioned in 165 reviews
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99% Positive

Service

Mentioned in 159 reviews
sentiment-positive-indicator
83% Positive
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16% Unfavourable

Hot spring

Mentioned in 143 reviews
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93% Positive
sentiment-negative-indicator
6% Unfavourable

Breakfast

Mentioned in 116 reviews
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87% Positive
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12% Unfavourable

Dinner

Mentioned in 105 reviews
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80% Positive
sentiment-negative-indicator
20% Unfavourable

Cleanliness

Mentioned in 65 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
20% Unfavourable

Room comfort

Mentioned in 51 reviews
sentiment-positive-indicator
74% Positive
sentiment-negative-indicator
25% Unfavourable

Restaurant options

Mentioned in 34 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Value for money

Mentioned in 31 reviews
sentiment-positive-indicator
61% Positive
sentiment-negative-indicator
38% Unfavourable
Showing 1,731 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    yip from Malaysia
    Couple
    Japanese-Style Room with Open-Air Bath
    Stayed 1 night in November 2025

    “A Fantastic Stay with a Private Onsen”

    My stay at Hakone Suimeisou was a highlight of my trip to Japan. The hotel perfectly blends traditional Japanese hospitality with the one feature every traveler to Hakone desires: a private open-air onsen. The Room & Private Open-Air Onsen We booked a room with a private open-air bath, and it was worth every penny. The room was spacious, clean, and beautifully decorated in a classic Japanese style with tatami flooring and comfortable futons. The real star, however, was the balcony. Soaking in the warm, mineral-rich waters of our own open-air bath while gazing out at the lush, green Hakone mountains was an absolutely unforgettable and serene experience. It offered complete privacy and the ultimate relaxation after a day of sightseeing. The Breakfast The included breakfast was a delightful and authentic start to the day. It was a traditional Japanese set meal. We enjoyed a beautiful array of small dishes including grilled fish, tamagoyaki (rolled omelet), miso soup, rice, and various local vegetables. It was fresh, flavorful, and gave a wonderful taste of local cuisine.

    Reviewed November 25, 2025
  2. 10.0
    Exceptional
    Chen-Ju from United States
    Couple
    Japanese-Style Room with Open-Air Bath
    Stayed 1 night in March 2025

    “A Relaxing Escape at Hakone Suimeisou HoteL”

    cently stayed at Hakone Suimeisou Hotel and was thoroughly impressed by the overall experience. The hotel’s location is incredibly convenient, just a short walk from Hakone-Yumoto Station, making it an ideal base for exploring the Hakone area. The highlight of my stay was undoubtedly the traditional Japanese-style room, which was spacious, impeccably clean, and offered a beautiful view of the surrounding nature. Sleeping on the futon laid out on the tatami mats was a unique and comfortable experience. The highlight of my stay was the private onsen in my room, which overlooked the tranquil river. Soaking in the hot spring water while enjoying the calming sound of the flowing river and the scenic view was an unforgettable experience. It provided the perfect setting to relax and unwind in complete privacy. The kaiseki dinner was a culinary delight, featuring fresh, seasonal ingredients artfully prepared. The staff were incredibly attentive and ensured that every dish was presented beautifully. The breakfast, whether Japanese or Western style, was equally satisfying. The staff’s hospitality stood out throughout the stay—they were warm, polite, and went out of their way to make me feel welcome. They provided excellent recommendations for nearby attractions and ensured that all my needs were met. Overall, Hakone Suimeisou Hotel is a perfect blend of traditional Japanese hospitality and modern comfort. I would highly recommend it to anyone looking for a peaceful and authentic Japanese ryokan experience in Hakone.

    Reviewed April 09, 2025
  3. 10.0
    Exceptional
    Wei from Singapore
    Couple
    Japanese Western Style with Open-Air Bath
    Stayed 1 night in February 2026

    “First ryokan and kaiseki experience! ”

    The location is really great, just few minutes from the train station, with lift to cross the roads in order to reach the hotel. It was our first ryokan and kaiseki experience and it was interesting. The staff were all very polite and helpful even though we were unsure going about how to at the course meal. We booked the private onsen in our room because my mother is not comfortable with public onsen, and it’s quite a good experience. The room is also very spacious. However, the kettle was a little dirty and there is not hot water dispenser in the lobby. Overall, its quite value for money considering the room, private onsen and kaiseki dinner and breakfast included.

    Reviewed February 24, 2026
  4. 10.0
    Exceptional
    Wai from Malaysia
    Solo traveler
    Japanese-Style Room with Open-Air Bath
    Stayed 1 night in November 2025

    “A Private Sanctuary Under the Canopy: The Ultimate Onsen Experience”

    The private, outdoor onsen tub attached directly to our room was, without exaggeration, the highlight of our stay. This feature elevates the entire retreat into a deeply personal and luxurious experience. Having the tub just steps from our door, yet completely secluded, created a genuine sense of having our own exclusive sanctuary. ​The genius of this design lies in the balance of exposure and protection. The tub itself is nestled in a natural setting, allowing us to fully immerse ourselves in the sights and sounds of the surrounding environment—the rustling leaves, the gentle chorus of insects, and the fresh, natural air. Yet, the thoughtfully designed covering ensures that no matter the weather, the experience remains uninterrupted. We were able to soak in perfect warmth during a light drizzle, feeling completely sheltered while still absorbing the tranquil atmosphere. ​The privacy is unparalleled. This isn't just a communal tub with scheduled times; it’s a dedicated space where you can truly relax, meditate, and enjoy nature on your own terms, day or night. From the moment the hot mineral water embraced us to the last sip of tea enjoying the view, every moment felt peaceful and exclusive. ​If you are looking for an intimate, restorative, and unforgettable encounter with nature and relaxation, a private, covered onsen tub with direct access is an absolute must-try. It transforms a simple stay into a profound, rejuvenating escape.

    Reviewed November 27, 2025
  5. 10.0
    Exceptional
    Ji from Australia
    Solo traveler
    Japanese-Style Room with Open-Air Bath
    Stayed 2 nights in February 2026

    “Incredible time ”

    Hotel is very conveniently places near the station and way to walk to with many shop around, however the hotel itself is very quiet and feels secluded. Staff were incredibly friendly and tried their best to make my stay enjoyable and comfortable, housekeeping was great. Facilities are well worth the price, especially the private onsen and dinners. Would absolutely come back here again.

    Reviewed February 11, 2026
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