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Hotel Alex
Regular - Guestroom, Hotel Alex in Caracas
a blue and white swimming pool with a blue sky, Hotel Alex in Caracas
a woman standing next to a man in a kitchen, Hotel Alex in Caracas
Interior view, Hotel Alex in Caracas
Interior view, Hotel Alex in Caracas
a room filled with lots of tables and chairs, Hotel Alex in Caracas

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8.0

Excellent

339 reviews

339 reviews

See map
See map

7.5

Very good

Location rating score

Very good location
Parking
Available
Nearby landmarks
Lavandería Autolanka 170 m
Banco de Venezuela, La Candelaria 180 m
Maquita 180 m
Italcambio, La Candelaria 190 m
Banesco, La Candelaria 210 m
Iglesia Nuestra Senora de La Candelaria 220 m
Ipostel, La Candelaria 230 m
Comercial Carrillo 280 m
Cines Unidos, La Candelaria 400 m
Mercado de la Hoyada 450 m

Hotel Alex

Equina Ferrenquin a la Cruz, La Candelaria, La Candelaria, Caracas, Venezuela, 1010 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the La Candelaria part of Caracas, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Simón Bolívar International Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Sauna

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Golf course [on-site]

Fitness center

Front desk [24-hour]

Luggage storage

Cheaper than 94% of all properties in Caracas in the last 24 hoursCompared to 33 Caracas properties at Agoda for various dates
Value for money8.0
Distance to city center1.0 Km
Location rating7.5

Rooms available at Hotel Alex

Excellent
Room comfort & quality

8.5

Regular
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Queen Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
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Deluxe Family Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 queen bed and 1 sofa bed
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Deluxe Double Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 single bed and 1 queen be...
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Superior Queen Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Standard Room
...
  • Room size: 32 m²/344 ft²
  • Shower
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Twin Room - Superior
...
    Enter dates to see prices
    Superior Single
    ...
      Enter dates to see prices
      Triple Room
      ...
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        Room Assigned on Arrival
        ...
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          Frequently asked questions

          Does Hotel Alex provide airport transfer?

          Hotel Alex offers airport transfer service upon request with an additional fee of 50 USD in local currency. To request, check the box on the booking form just before the payment page.

          Does Hotel Alex offer laundry services?

          Yes! Hotel Alex offers laundry service at your grasp for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

          Does Hotel Alex provide dry cleaning services?

          Yes! Hotel Alex provides dry cleaning service that is available all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

          What interesting attractions are near by Hotel Alex that are in walking distance?

          While staying at Hotel Alex, begin your holiday by exploring the closest attractions that are within walking distance to the property which include Lavandería Autolanka, Maquita, and Iglesia Nuestra Senora de La Candelaria.

          At what time of the year is Hotel Alex most popular?

          Hotel Alex's most popular month where verified tourists have stayed the most is in March.

          What was the average room rate for Hotel Alex been in the past month?

          The typical room rate for Hotel Alex in the past month is 60.99 USD, compared to city's average of 122.77 USD.

          What is the average rating that past Solo travelers' have given to Hotel Alex?

          Past solo travelers that have stayed at this property have given Hotel Alex an average rating of 7.6. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

          What is the typical rating that verified Business travelers' have given to Hotel Alex?

          Verified business travelers that have stayed at this property have given Hotel Alex an average rating of 7.6. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

          What is the average rating that verified Families with older children have given to Hotel Alex?

          Verified families with older children that have stayed at this property have given Hotel Alex an average rating of 8.3. You can check out more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

          What time is check-in and check-out at Hotel Alex?

          Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified periods may be charged an additional fee.

          What is the closest airport to Hotel Alex?

          The nearest airport to Hotel Alex is Arturo Michelena International Airport, 118.0 km away.

          See map

          Explore the neighborhood

          What people love about Hotel Alex

          • 8

            Very good
            Staff 

            "Staff are super friendly."

            Dilcia

            |

            August 1, 2022

          • 8

            Very good

            "The restaurant down stairs serve amazing good food."

            Dilcia

            |

            August 1, 2022

          Overall rating:

          8

          Excellent
          339 reviews
          Cleanliness
          8.5
          Facilities
          8.1
          Location
          7.5
          Read all reviews >
          More about Hotel Alex

          More about Hotel Alex

          Hotel Alex

          With a wide range of services catered to both business and leisure travelers, Hotel Alex makes sure you get the best out of your stay.
          The superior services and facilities offered at Hotel Alex will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Caracas can be assisted with the shuttle services available here.
          Parking is provided for guests by the hotel. The hotel provides front desk services such as safety deposit boxes for guests' convenience. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hotel Alex.
          In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
          Guests are guaranteed a comfortable stay while at Hotel Alex. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker and mini bar are available in some select rooms.
          You can stay fresh and clean with a hair dryer provided in some guest bathrooms.


          Dining and things to do

          What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
          Never let a day go wasted when you're at Hotel Alex with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, salon, steam room, spa and sauna. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


          Reasons to stay here

          Spend less here on rooms than you would at 94% of other accommodations in the city.
          Verified reviews score this hotel higher than 91% of accommodations in the city on value for money.
          This hotel's facilities score higher than 91% of accommodations in the city.

          Show less

          Amenities and facilities

          Excellent
          Facilities

          8.1

          Most talked about facilities

          Breakfast

          1 mention

          Taxi

          1 mention

          Housekeeping

          1 mention

          Languages spoken
          • English
          • Portuguese
          • Spanish
          Accessibility
          • Wheelchair accessible
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet
          • Internet services
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Fitness center
          • Golf course [on-site]
          • Massage
          • On-site entertainment
          • Pool with view
          • Sauna
          • Spa
          • Spa/sauna
          • Steamroom
          • Swimming pool [outdoor]
          • Tours
          • Yoga room
          Cleanliness and safety
          • Breakfast takeaway service
          • First aid kit
          • Free face masks
          • Hand sanitizer
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Protective screens in common areas
          • Safe dining setup
          • Sanitized kitchen and tableware items
          • Staff trained in safety protocol
          • Temperature check for guests and staff
          Dining, drinking, and snacking
          • Bar
          • Bottle of water
          • Coffee shop
          • Poolside bar
          • Restaurants
          • Room service [24-hour]
          Services and conveniences
          • Air conditioning in public area
          • Cash withdrawal
          • Contactless check-in/out
          • Currency exchange
          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Facilities for disabled guests
          • Food delivery
          • Invoice provided
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Salon
          • Shops
          • Smoke-free property
          • Smoking area
          • Terrace
          For the kids
          • Family room
          • Kids meal
          • Kids safety features
          Access
          • CCTV in common areas
          • CCTV outside property
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Security [24-hour]
          • Smoke alarms
          Getting around
          • Airport transfer
          • Car park [charges apply]
          • Car park [nearby]
          • Car park [on-site]
          • Shuttle service
          • Taxi service
          • Valet parking
          Available in all rooms
          • Air conditioning
          • Desk
          • Free bottled water
          • Hair dryer
          • In-room safe box
          • Internet access – wireless
          • Mini bar
          • Refrigerator
          • Satellite/cable channels
          • Shower

          Food and dining

          Breakfast options
          • American
          Restaurants on site
          Restaurant
          • Cuisine: Local, Latin American

          Location

          Equina Ferrenquin a la Cruz, La Candelaria, La Candelaria, Caracas, Venezuela, 1010
          Very good
          Location

          7.5

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 2-3 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 4 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from15:00
          • Check-out until12:00
          • Reception open until07:00
          Getting around
          • Airport transfer fee50 USD
          • Distance from city center1.0 Km
          • Travel time to airport (minutes)30
          Extras
          • Breakfast charge (unless included in room price)21 USD
          The property
          • Non-smoking rooms/floorsYes
          • Number of bars/lounges2
          • Number of floors10
          • Number of restaurants02
          • Number of rooms 100
          • Year property opened2012

          Reviews of Hotel Alex from real guests

          Provided by verified guests of Agoda
          7.9
          /
          10
          Cleanliness8.5
          Facilities8.1
          Location7.5
          Room comfort and quality8.5
          Service8.5
          Value for money8.0
          High score for Caracas
          Rating
          9+ Exceptional (14)
          8-9 Excellent (8)
          7-8 Very Good (8)
          6-7 Good (7)
          <6 Below Expectation (4)
          Time of the year
          Mar - May (15)
          Jun - Aug (8)
          Sep - Nov (11)
          Dec - Feb (7)

          Show reviews that mention 

          Showing 41 verified guest comments
          123
          8.0
          Excellent
          Dilcia from United States
          Solo traveler
          Regular
          Stayed 2 nights in July 2022

          Friendly staff. Good restaurant. Internet was bad.”

          Internet was VERY BAD and bathroom (where they keep the soap) need to be clean better. Staff are super friendly. The restaurant down stairs serve amazing good food.

          Reviewed August 01, 2022

          See room deals

          9.7
          Exceptional
          michael from United States
          Solo traveler
          Stayed 3 nights in December 2015

          Traveler”

          Location room servicemen

          My stay was fantastic and great,the service was fast and done professionally

          Reviewed December 12, 2015

          See room deals

          8.0
          Excellent
          Fujihiko from Japan
          Group
          Stayed 3 nights in December 2014

          Great Hotel ”

          Great staff, Helman!

          A new hotel in the center of Caracas. Staff were very friendly (the manager Helman was super helpful), our room was clean and the breakfast was nice given that it was free. But the area around the hotel is dangerous and you should not walk outside after the sunset.

          Reviewed December 31, 2014

          See room deals

          9.3
          Exceptional
          michael from United States
          Solo traveler
          Stayed 2 nights in October 2014

          good place to stay”

          the room, staff location

          my stay was was excellent, the staff was very helpful in working with me and gave a lot of information on things i can do during my stay

          Reviewed October 27, 2014

          See room deals

          9.3
          Exceptional
          Gudmundur from Iceland
          Solo traveler
          Stayed 4 nights in October 2014

          great staff,good location”

          perfect staff,spacious room and location

          I stayed at the hotel for 4 nights. I really enjoy staying there. It was a great staff at the receiption. Special Chris and Hernan. They told me a lot of surrounding. I did day trips that they fixed for me. The location is good and there are cheap taxi everywhere. I will stay there again

          Reviewed October 19, 2014

          See room deals

          9.0
          Exceptional
          Karelia from United States
          Couple
          Stayed 3 nights in August 2014

          Great service!”

          The hotel staff was very helpful . The food was great. Comfortable rooms.

          We arrived on a Friday, and the reception desk guy was the nicest and caring person you can ever meet. He went above and beyond to help us deal with an A/C issue we had in our room. The maintenance guy went over immediately after we reported the incident, and we were moved to another room which was perfect. I'd like to point out that the food at the Capoeira restaurant exceeded our expectations. It was absolutely great. Did I mention breakfast was included in the price? The waiters were very kind and their service was excellent! I wish I could go back again soon. We had a great overall experience at Alex Hotel in Caracas.

          Reviewed September 05, 2014

          See room deals

          7.0
          Very good
          Gary from Australia
          Solo traveler
          Stayed 3 nights in June 2014

          Classy and comfortable hotel, but poor location”

          Friendly and helpful staff, comfortable room, free gym and breakfast.

          The hotel facilities and the staff were excellent, but it is in a part of Caracas where all the locals advise tourists against venturing outside after 5pm. So if you plan to use taxis to get everywhere when you aren't in the hotel and you want to have good quality for a lower price then it's worth it, otherwise you may want to search for a better location.

          Reviewed August 06, 2014

          See room deals

          6.3
          Good
          RICHARD from United Kingdom
          Solo traveler
          Stayed 2 nights in October 2013

          Not as near the airport as I would have liked...”

          Cleanliness, helpful reception staff and access to a fitness centre

          I chose Hotel Alex because I wanted a hotel as near Caracas Airport as possible. But it is actually about 50 minutes away by taxi and the fare is around 500 Bolivares ($80 at official rate, $12.50 at black market rate). The hotel is at a fair price from what you get on the Agoda website, but if you can pay in cash when you get there, clearly the price can be either very expensive or very cheap, depending on your method of obtaining cash. I think the restaurant and fitness centre are not actually owned by Hotel Alex as in the case of the restaurant, a voucher is needed for breakfast. The staff do their job fairly enough but friendliness or interest in their customers is non-existent. The neighbourhood is a "definitely do not go out at night" area. So, if you need an airport hotel, this will not offend you, but there could be nearer and better.

          Reviewed November 02, 2013

          See room deals

          7.0
          Very good
          Dian from Indonesia
          Family with teens
          Stayed 1 night in August 2013

          Clean hotel and in the city center”

          Clean, and very fresh orange juice

          when we come for the second time, everything is good and there is nothing to complain.

          Reviewed August 30, 2013

          See room deals

          7.7
          Very good
          Dian from Indonesia
          Family with teens
          Stayed 1 night in August 2013

          Clean hotel, comfortable, in the city center”

          clean room, fresh orange juice

          When I stay for second time, I got a better room compare in the first coming. Room 101 with noisy air condition and drainage problem in shower. When I stay the second night at Room 501 everything is Ok

          Reviewed August 30, 2013

          See room deals

          6.0
          John from United States
          Business traveler
          Stayed 6 nights in June 2013

          nice hotel for the bad area”

          breakfast was very good, price was reasonable, rooms were clean

          The stay was good, although some of the hotel staff did not speak any English and I had trouble comminicating

          Reviewed June 18, 2013

          See room deals

          10.0
          Exceptional
          Valerie from Dominican Republic
          Business traveler
          Stayed 2 nights in May 2013

          Great”

          Service food
          Reviewed June 01, 2013

          See room deals

          8.7
          Excellent
          Patrick from United States
          Solo traveler
          Stayed 2 nights in May 2013

          Good”

          Location, internet, cleanliness
          Reviewed May 29, 2013

          See room deals

          10.0
          Exceptional
          Adelmo from Venezuela
          Solo traveler
          Regular
          Stayed 1 night in April 2023

          Todo fino”

          Muy bueno

          Reviewed April 17, 2023

          See room deals

          2.0
          luis from Venezuela
          Solo traveler
          Deluxe Double Room
          Stayed 3 nights in March 2023

          Mala”

          El hotel decidió unilateralmente eliminarme mi reservación sin darme más solución a pesar de que tenía una reservación por Agoda formalmente aprobada

          Reviewed March 31, 2023

          See room deals

          10.0
          Exceptional
          Emiliano from Spain
          Business traveler
          Queen Room
          Stayed 2 nights in March 2023

          Excelente ”

          Muy buena ubicación , el hotel está en el centro de la ciudad . El personal es muy rápido y eficiente . Definitivamente regresaré .

          Reviewed March 16, 2023

          See room deals

          10.0
          Exceptional
          Alvaro from Chile
          Couple
          Regular
          Stayed 5 nights in February 2023

          Excelente Hotel ”

          Muy buen hotel, excelente servicio de wifi, el paquete que compre incluía desayuno muy buenos abundante, volvería a ir

          Reviewed March 14, 2023

          See room deals

          3.6
          Antonio from Colombia
          Business traveler
          Regular
          Stayed 3 nights in June 2019

          Acceptable”

          Un hotel que solo dispone de infraestructura, pero ninguna calidad en El servicio. Los ruidos en la habitación son insoportables, al parecer las tuberías de aguas no fueron bien ubicadas y cada vez que accionaban el inodoro o la ducha era todo un concierto de ruidos, al igual que el aire acondicionado. El wifi solo está dispuesto en el lobby y no en las habitaciones y los zancudos en el primer piso disponían de toda libertad. Nada recomendable.

          Reviewed July 01, 2019

          See room deals

          10.0
          Exceptional
          jose from Venezuela
          Family with young children
          Regular
          Stayed 1 night in December 2016

          recomendado ”

          Lo recomiendo , buena atención y buena ubicación

          Reviewed December 06, 2016

          See room deals

          9.3
          Exceptional
          Raul from Argentina
          Family with teens
          Stayed 1 night in November 2014

          Hotel muy recomendable”

          Amabilidad del personal, comodidad y limpieza de las habitaciones. Calidad del restaurante

          Es un hotel nuevo, muy confortable, con habitaciones muy luminosas. El restaurante es excelente. El personal es muy amable.

          Reviewed December 16, 2014

          See room deals

          123
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