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Hotel Carlton
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8.4

Excellent

2,165 reviews

2,165 reviews

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See map

9.0

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
Available
Walkable places
Chez Paul
20 m
Vieille Bourse
70 m
Book Market
70 m
The Old Stock Exchange
80 m
Lille Opera
80 m
Closest landmarks
Grande Pharmacie de France
50 m
Lille's Opera
130 m
Pharmacie Casetta
130 m
Chambre de Commerce
140 m
Place du Général de Gaulle
150 m

Hotel Carlton

rue de paris - 3, Lille City Center, Lille, France, 59800 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Lille City Center part of Lille, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Lille Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

230 meters to public transportation

Check-in [24-hour]

Airport transfer

Currency exchange

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Fitness center

Sauna

Shuttle service

Free Wi-Fi in all rooms!

Value for money7.3
Distance to city center0 Km
Location rating9.0
Nearest airportLille Airport (LIL) - France
Distance to airport7.8 km

Rooms available at Hotel Carlton

Excellent
Room comfort & quality

8.3

Privilege Double Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Classic Double
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Luxury Suite
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 queen bed
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Duplex Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 queen bed
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Junior Suite
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 queen bed
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Quadruple
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 queen bed and 2 single be...
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Family Suite
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds and 1 double ...
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Standard
...
  • Balcony/terrace
  • Shower
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Double Single Use
...
    Enter dates to see prices
    Classic Room
    ...
    • Room size: 17 m²/183 ft²
    • Balcony/terrace
    • 1 double bed or 2 single be...
    Enter dates to see prices

    Frequently asked questions

    Does Hotel Carlton provide shuttle service for getting around?

    For your ease of travel around the city, Hotel Carlton provides None right at your doorstep making it easy for you to get to places smoothly.

    What points of interest are close by Hotel Carlton that are in walking range?

    While residing at Hotel Carlton, jump start your trip by visiting the nearest destinations that are within close proximity to the property which include Grand Place, monop', and Lille's Opera.

    What are the property's policies for children's bedding at Hotel Carlton?

    Hotel Carlton's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    When was Hotel Carlton built?

    Hotel Carlton was built in 1927.

    How many rooms does Hotel Carlton have?

    Hotel Carlton has a total of 59 rooms.

    How long do guests usually stay at Hotel Carlton?

    Verified past guests that have stayed at Hotel Carlton had an average nightly stay of 1 night at this property.

    What is the typical rating that past Solo travelers' have given to Hotel Carlton?

    Verified solo travelers that have stayed at this property have given Hotel Carlton an average rating of 7.9. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that verified Business travelers' have given to Hotel Carlton?

    Verified business travelers that have stayed at this property have given Hotel Carlton an average rating of 8.0. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that verified Couples' have given to Hotel Carlton?

    Past couple travelers that have stayed at this property have given Hotel Carlton an average rating of 8.2. You can look up on more in depth customer reviews, and remarks by filtering for a specific type of verified guest travelers down in the review section.

    What is the typical rating that past Families with older children have given to Hotel Carlton?

    Verified families with older children that have stayed at this property have given Hotel Carlton an average rating of 8.4. You can look up more descriptive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

    Is breakfast offered at Hotel Carlton?

    Wake up to an amazing buffet and continental breakfast at Hotel Carlton. Guest visitors can enjoy breakfast offered with an additional charge of 20 EUR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.

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    Explore the neighborhood

    Property ranking|Compared to 566 Lille properties
    See all rankings
    Location score
    9/10
    Room comfort score
    8.3/10
    Service score
    8.7/10
    Cleanliness score
    8.4/10
    Better than
    99
    %
    of Lille properties
    Better than
    99
    %
    of Lille properties
    Better than
    98
    %
    of Lille properties
    Better than
    98
    %
    of Lille properties
    Overall rating:

    8.4

    Excellent
    2,165 reviews
    Cleanliness
    8.4
    Facilities
    7.4
    Location
    9.0
    Read all reviews >
    More about Hotel Carlton

    More about Hotel Carlton

    Hotel Carlton

    Make everyday special with all that Lille has to offer with a stay at Hotel Carlton. Keep your options open! Whatever your interests in Lille, you'll access them conveniently with a stay at Hotel Carlton, just 7.8 km from Lille Airport.
    At Hotel Carlton, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Lille even more convenient.
    For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Hotel Carlton.
    For health reasons, smoking is not permitted anywhere inside the hotel.
    All rooms at Hotel Carlton are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms.
    Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


    Dining and things to do

    Each morning you can start the day with a delicious in-house breakfast offered at Hotel Carlton. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
    Enjoy the countless activities offered at Hotel Carlton. A relaxing end to every day is possible with a visit to the massage, salon, spa and sauna. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


    Reasons to stay here

    Find rooms here that are cheaper than 98% of all other options in the city.
    Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
    According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in Lille.

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    Amenities and facilities

    Very good
    Facilities

    7.4

    Most talked about facilities

    Food & Dining

    1 mention

    View

    1 mention

    Languages spoken
    • English
    • Arabic
    • French
    • German
    • Italian
    • Russian
    • Spanish
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet [LAN]
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Massage
    • On-site entertainment
    • Sauna
    • Spa
    • Spa/sauna
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Breakfast [buffet]
    • Breakfast [continental]
    • Coffee shop
    • Happy hour
    • Kitchen
    • Restaurants
    • Room service [24-hour]
    • Snack bar
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Gift/souvenir shop
    • Grooming service
    • Heating in public area
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Salon
    • Shops
    • Smoke-free property
    • Smoking area
    • Terrace
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • Family room
    Access
    • Cat-friendly
    • CCTV in common areas
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Dog-friendly
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pet-friendly [charges apply]
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Bicycle parking
    • Car park [charges apply]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Valet parking
    Available in all rooms
    • Air conditioning
    • Balcony/terrace
    • Bathrobes
    • Bathtub
    • Blackout curtains
    • Closet
    • Coffee/tea maker
    • Complimentary tea
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Free instant coffee
    • Hair dryer
    • Heating
    • In-room safe box
    • Linens
    • Mirror
    • Non-smoking
    • Private bathroom
    • Satellite/cable channels
    • Shower
    • Slippers
    • Soundproofing
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    • Wi-Fi [free]
    • Wooden/parqueted flooring

    Food and dining

    Breakfast options
    • American
    • Continental
    • Gluten-free
    • Buffet

    Location

    rue de paris - 3, Lille City Center, Lille, France, 59800
    Exceptional
    Location

    9

    Airports
    • Lille Airport (LIL) - France
      7.8 km
    • Kortrijk-Wevelgem International Airport (KJK) - Belgium
      23.0 km
    Public transportation
    • Rihour Metro Station
      230 m
    • Lille Flandres Train Station
      320 m
    Hospital or clinic
    • Grande Pharmacie de France
      50 m
    Convenience store
    • Carrefour City
      160 m
    Cash withdrawal
    • ATM
      130 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-11 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from16:00
    • Check-in until00:00
    • Check-out from06:00
    • Check-out until12:00
    • Reception open until00:00
    Getting around
    • Airport transfer fee60 EUR
    • Distance from city center0 Km
    • Travel time to airport (minutes)25
    Extras
    • Breakfast charge (unless included in room price)20 EUR
    • Daily Internet/Wi-Fi fee0 EUR
    The property
    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors6
    • Number of restaurants0
    • Number of rooms 59
    • Room voltage220
    • Year property opened1927
    • Most recent renovation2017
    Parking
    • Daily parking fee30 EUR

    Reviews of Hotel Carlton from real guests

    Provided by verified guests of Agoda
    8.2
    Excellent
    Cleanliness8.4
    Facilities7.4
    Location9.0
    Room comfort and quality8.3
    Service8.7
    Value for money7.3
    High score for Lille
    Rating
    9+ Exceptional (5)
    8-9 Excellent (2)
    7-8 Very Good (1)
    6-7 Good (1)
    <6 Below Expectation (6)
    Time of the year
    Mar - May (4)
    Jun - Aug (3)
    Sep - Nov (3)
    Dec - Feb (5)

    Show reviews that mention 

    Showing 15 verified guest comments
    5.2
    Tariro from United Kingdom
    Couple
    Classic Double
    Stayed 2 nights in April 2023

    Above average”

    Beautiful hotel and location. The view bar was the best. Will come again.

    Reviewed April 10, 2023

    See room deals

    9.2
    Exceptional
    Kelvin from Australia
    Couple
    Stayed 5 nights in October 2017

    Exceptional”

    Excellent hotel. The restaurant opposite, Le Pot Beaujolais is absolutely fantastic, authentic Flemish food at very reasonable prices. The hotel recommended it and it was superb. Also has excellent wines. Even though the hotel is in the middle of everything, it was very quiet. Minutes to everything, Opera, station, restaurants, atm's and theatre

    Reviewed October 18, 2017

    See room deals

    7.3
    Very good
    Shane from Australia
    Couple
    Classic Double
    Stayed 1 night in April 2013

    Beautiful hotel, central location”

    Central location, beautiful hotel

    Hotel is beautiful, staff very friendly very close to restaurants and train station

    Reviewed May 12, 2013

    See room deals

    8.3
    Excellent
    weera from Thailand
    Business traveler
    Classic Double
    Stayed 3 nights in April 2013

    nice cosy but yet luxury hotel”

    room, view, service

    really had a great time in the Carlton... the hotel itself was really nice though it was quite old but they did a great job in renovation.... the view was amazing we had the Opera right in front of our room

    Reviewed May 04, 2013

    See room deals

    7.0
    Very good
    Ilja from Netherlands
    Couple
    Classic Double
    Stayed 1 night in July 2012

    Good hotel, convenient and very central location”

    In the middle of the centre

    We stayed there for just one night, arrived there late noon. Since the hotel is located in the middle of the center many restaurants and stores were located at walking distance.

    Reviewed August 08, 2012

    See room deals

    4.7
    Olga from Russia
    Business traveler
    Standard
    Stayed 4 nights in December 2010

    Хорошее расположение, но маленькие номера”

    Хорошее расположение
    плохой завтрак, маленькие номера, кровати старые и неудобные

    Отель хорошо расположен, но в целок не оправданно дорог, т.к. стандартные комнаты маленькие, обстановка устаревшая морально и физически, кровать проваленная. Завтрак был ужасный, за исключением чая, он был вкусный. Не могу посоветовать этот отель другим.

    Reviewed December 13, 2010

    See room deals

    9.6
    Exceptional
    Thierry from France
    Couple
    Privilege Double Room
    Stayed 2 nights in February 2023

    Exceptional”

    super emplacement pour profiter du Vieux Lille.

    Reviewed March 03, 2023

    See room deals

    6.0
    MELANIE from France
    Couple
    Room Prestige
    Stayed 1 night in February 2022

    Pas de parking ”

    Pour l'hôtel que c'est il devrait avoir un parking pour ça clientèles . Les toilettes sont vraiment trop bas .la salle de bain est pas très belle pour l'hôtel 4 étoiles. Je cette hôtel moyen. Je ne retourne plus .

    Reviewed February 26, 2022

    See room deals

    5.2
    STEPHANE from France
    Business traveler
    Standard
    Stayed 1 night in October 2020

    Très mauvaise expérience”

    J'avais fait une réservation d'une chambre privilège au prix de 117 euros avec Agoda. Lorsque je suis arrivé le soir pour présenter ma réservation, la personne de la réception m'indique qu'elle n'a pas cette réservation et qu'elle a une réservation pour une chambre classique à 145 euros !! Je lui apporte la preuve : cette personne ne veut rien entendre ! J'ai dû rentrer en contact avec une personne d'Agoda : j'ai passé énormément de temps à l'accueil à prouver la véracité de ma réservation.. Cette personne de la réception a été odieuse : elle a vu que j'étais déjà épuisé de la journée (levé depuis 5h du matin), je lui ai d'ailleurs dit que j'étais fatigué! Elle n'a rien lâché malgré les preuves! Au final et au terme d'une longue attente, elle a fini par me laisser aller en chambre en m'affectant une chambre classique à 145 euros (au lieu de la chambre privilège à 117 euros que j'avais réservée!). Pas un seul geste commercial! Rien ! Son comportement m'a dégoûté de l'hôtel! C'était la première et dernière fois!

    Reviewed October 06, 2020

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    5.6
    CEDRIC from France
    Business traveler
    Classic Double
    Stayed 2 nights in March 2017

    TRES DECEVANT”

    Un hotel 4 étoiles loin des standards que l'on serait en mesure d'attendre d'un établissement aussi réputé. Une trappe de ventilation laissée ouverte dans la chambre, des rideaux qui n'étaient pas correctement accrochées aux tringles, une climatisation qui fait le bruit d'un avion au décollage, pas de minibar dans les chambres... Un petit déjeuner à 20 euros qui ne mérite pas son prix...

    Reviewed March 09, 2017

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    5.7
    Muttika from Thailand
    Couple
    Classic Double
    Stayed 1 night in January 2013

    Il ne lui reste que le nom ...”

    bien situé

    viel hotel de luxe défraichi très mal entretenu, robinetterie mal fixée, joints de baignoire baillants, plafonniers branlants, plinthes coupée à la serpe, coulées de peinture sur les boiseries ...

    Reviewed January 22, 2013

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    10.0
    Exceptional
    Michel from France
    Couple
    Standard
    Stayed 1 night in December 2010

    plein centre et beaucoup de charme ”

    très bel hôtel, idéalement situé au coeur de la ville
    RAS

    Hôtel idéalement situé à vue de la grand place de Lille, présente un niveau de prestation digne de son nombre d'étoiles, service irréprochable, pas une fausse note, à recommander sans réserve. Seul bémol, les capacités de parking sont limitées ce qui implique de se rabattre sur les parkings souterrains qui se trouvent dans les environs.

    Reviewed January 04, 2011

    See room deals

    9.3
    Exceptional
    sebastien from France
    Couple
    Stayed 1 night in September 2010

    Carlon Lille”

    Emplacement, Service, Petit-dejeuner, confort literie
    Chambre à renovée

    Excellent emplacement au coeur du vieux Lille. Service impecable. La chambre demanderait cependant à etre renovée.

    Reviewed September 22, 2010

    See room deals

    9.6
    Exceptional
    Yuliia from United Kingdom
    Couple
    Classic Double
    Stayed 1 night in July 2023

    Отличный отель ”

    Хорошее месторасположение . Отличный ремонт и удобная кровать .

    Reviewed July 23, 2023

    See room deals

    Уважаемый клиент, Как приятно читать ваш прекрасный комментарий! Нам очень приятно, что Вы оценили комфорт своего номера и качество наших услуг. Спасибо, что отметили идеальное расположение нашего отеля в центре Лилля, откуда открывается захватывающий вид на Театральную площадь! Знание того, что вы прекрасно провели время в нашем отеле, является самой большой наградой для всех наших команд. Будем рады приветствовать вас снова! С наилучшими пожеланиями, Мари де Монгольфье Сотрудник по связи

    Responded July 24, 2023
    Hotel Carlton
    8.8
    Excellent
    iain from United Kingdom
    Couple
    Junior Suite
    Stayed 2 nights in July 2023

    Lilletripper”

    Pleasant hotel in ideal location

    Reviewed July 13, 2023

    See room deals

    Dear Customer, What a pleasure to read your lovely comment! We are delighted that you enjoyed the comfort of your room and the authentic charm of our hotel. Thank you for highlighting its ideal location in the center of Lille which offers this breathtaking view of the Place du Théâtre! Looking forward to welcoming you again! Best regards, Marie de Montgolfier Communications Officer

    Responded July 17, 2023
    Hotel Carlton
    This is a popular property. Don't miss out!

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