HOTEL EL ARROYO

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Avenida Lecuna, La Candelaria, Caracas, Venezuela, 1014

Highlights

Location

Ideal hotel for me
Excellent room comfort & quality

Great food & dining

Professional guest services

The mannager is a very polite and respective gentleman.
Sparkling clean

Clean and tidy room,, clean and change towels daily

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurants

Bar

Sauna

Shuttle service

Family room

About us

Discover the dynamic neighborhood of La Candelaria in Caracas, where vibrant street art and historic architecture create an unforgettable urban escape. HOTEL EL ARROYO offers a refined dining experience at its on-site restaurant, perfect for two travelers looking to savor exquisite local cuisine. Unwind at the exclusive bar, serving a selection of carefully crafted drinks in a stylish atmosphere. Each room features complimentary Wi-Fi and air conditioning, ensuring a comfortable stay, with select rooms offering charming street views. Experience the perfect blend of culture, comfort, and contemporary amenities, making it an ideal choice for two travelers seeking a memorable getaway. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Cheaper than 97% of all properties in Caracas in the last 24 hoursCompared to 33 Caracas properties at Agoda for various dates
Service 8.7
Cleanliness 8.4
Location 8.3
Facilities 7.8

Based on 311 verified reviews

Service

8.7

Cleanliness

8.4

Location

8.3

Facilities

7.8

Value for money

7.8

See map

8.3Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Museo del Teclado
310 m
Museo de los Niños
350 m
Inatur
500 m
Maquita
540 m
Mercado de la Hoyada
580 m

Good to know

Value for money7.8
Location rating8.3

Select your room

1/15

Double Room

15 m²/161 ft²
Max 4 adults
2 double beds
1/8

Superior Suite

25 m²/269 ft²
Max 2 adults
2 single beds
1/8

Suite El Arroyo

20 m²/215 ft²
Max 4 adults
1 double bed
  • Street view

1/8

Junior Suite

20 m²/215 ft²
Max 2 adults
1 double bed
1/4

Triple Room - 1 Double Bed and 1 Single Bed

20 m²/215 ft²
Max 3 adults
2 single beds
1/4

Superior

16 m²/172 ft²
Max 2 adults
1 double bed
1/5

Signature

12 m²/129 ft²
Max 2 adults
1/5

Junior Bella Suite

Max 2 adults
1/3

Double with 2 Double Beds

Max 4 adults
2 double beds
1/1

Premier Room

16 m²/172 ft²
Max 3 adults
1 double bed

Frequently asked questions

Enjoy your getaway the perfect way with a drink in your hand at HOTEL EL ARROYO's bar available right in front of your doorstep for when you need a drink or two.

While residing at HOTEL EL ARROYO, kick start your getaway by visiting the nearest points of interest that are within walking distance to the property which include Museo del Teclado, Museo de los Niños, and Maquita.

Verified past guests that have stayed at HOTEL EL ARROYO had an average nightly stay of 3 nights at this property.

HOTEL EL ARROYO's most popular month where verified guests have stayed the most is in August.

The typical room rate for HOTEL EL ARROYO in the past month is 39.55 USD, compared to city's average of 125.59 USD.

HOTEL EL ARROYO accepts up to 3, with payment card options such as Visa, Cash, and MasterCard.

Verified couple travelers that have stayed at this property have given HOTEL EL ARROYO an average rating of 7.0. You can look up on more descriptive customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given HOTEL EL ARROYO an average rating of 7.2. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

The closest airport to HOTEL EL ARROYO is Simón Bolívar International Airport, 16.0 km away.

More about HOTEL EL ARROYO

More about HOTEL EL ARROYO

Experience Comfort and Convenience at HOTEL EL ARROYO in Caracas

Nestled in the vibrant heart of Caracas, Venezuela, HOTEL EL ARROYO offers guests a welcoming retreat with modern amenities and warm hospitality. Whether you're visiting for business or leisure, this hotel provides a comfortable and convenient base to explore the lively cityscape and its surrounding attractions. Check-in begins at 3:00 PM, allowing you to settle in and start your adventure at your own pace, while check-out is gracefully scheduled until 11:00 AM, giving you ample time to prepare for your journey ahead. Please note that HOTEL EL ARROYO has a specific child policy; children are not allowed to stay free of charge, and additional fees may apply. This policy ensures a tranquil environment for all guests, making it an ideal choice for travelers seeking a peaceful stay in Caracas. With a selection of well-appointed rooms and attentive service, HOTEL EL ARROYO promises a memorable experience tailored to your needs.

Unwind and Indulge at HOTEL EL ARROYO's Vibrant Bar

At HOTEL EL ARROYO, we understand the importance of relaxation and entertainment during your stay. Our vibrant bar offers an inviting atmosphere where you can unwind and indulge in a variety of refreshing beverages. Whether you're in the mood for a classic cocktail, a fine wine, or a locally crafted beer, our skilled bartenders are ready to create the perfect drink to suit your taste. Sit back and enjoy the lively ambiance as you socialize with fellow guests or simply take a moment to yourself at our well-stocked bar.

Convenience Facilities at HOTEL EL ARROYO

Experience a seamless stay at HOTEL EL ARROYO with its exceptional convenience facilities. Stay connected with complimentary Wi-Fi available in all rooms and public areas, allowing you to effortlessly browse the web, catch up on emails, or stream your favorite shows. Whether you are traveling for business or leisure, this hotel ensures that you are always connected to the digital world. Additionally, HOTEL EL ARROYO offers convenient luggage storage facilities. Whether you arrive early or have a late departure, you can securely store your belongings and explore the city without any hassle. This thoughtful amenity allows you to make the most of your time in Caracas, knowing that your luggage is safely stored at the hotel. With its commitment to providing convenience and comfort, HOTEL EL ARROYO goes above and beyond to make your stay in Caracas truly enjoyable.

Indulge in Culinary Delights at HOTEL EL ARROYO

At HOTEL EL ARROYO, guests can indulge in a delightful culinary experience with its exceptional dining facilities. Whether you're in the mood for a quick cup of coffee or a leisurely meal, this hotel has you covered. Start your day off right at the hotel's cozy coffee shop, where you can savor a freshly brewed cup of coffee or choose from a variety of specialty teas. The warm and inviting atmosphere creates the perfect ambiance for catching up with friends or enjoying a quiet moment to yourself. For a more substantial meal, head to the hotel's restaurant, where you'll be treated to a diverse menu of delectable dishes. From local Venezuelan specialties to international favorites, there's something to satisfy every palate. The talented chefs at HOTEL EL ARROYO use only the finest ingredients, ensuring that each dish is bursting with flavor and beautifully presented. Whether you're a food enthusiast or simply looking for a memorable dining experience, HOTEL EL ARROYO's dining facilities are sure to impress. So, why wait? Come and indulge in the culinary delights that await you at this exceptional hotel.

Discover Comfortable and Versatile Room Options at HOTEL EL ARROYO

At HOTEL EL ARROYO in Caracas, guests can choose from a variety of thoughtfully designed rooms to suit their needs. The Double Room offers a cozy 15 square meters space, perfect for travelers seeking comfort in a compact setting. For those desiring a more spacious retreat, the Suite El Arroyo provides 20 square meters of elegant living, while the Superior Suite expands to 25 square meters, offering extra room for relaxation. The Signature room, at 12 square meters, is ideal for guests who prefer a more intimate environment, and the Triple Room features one double bed and one single bed across 2 square meters, accommodating small groups or families. Additionally, the Double with 2 Double Beds provides ample space with two double beds, perfect for friends or family traveling together. The Junior Bella Suite offers a charming option for those seeking a slightly elevated experience. Booking your stay through Agoda ensures you receive the best prices available, along with a hassle-free, straightforward reservation process. Enjoy peace of mind knowing that your accommodation is secured at the most competitive rates, making your trip to Caracas both enjoyable and economical. Whether you're traveling solo, as a couple, or with family, HOTEL EL ARROYO’s diverse room options and Agoda’s seamless booking experience guarantee a comfortable and stress-free stay.

Discover the Vibrant Neighborhood of San Agustin Del Norte in Caracas

Nestled in the heart of Caracas, Venezuela, the vibrant neighborhood of San Agustin Del Norte offers a captivating blend of culture, history, and modern attractions. This bustling district is renowned for its lively atmosphere, making it the perfect destination for travelers seeking an authentic Venezuelan experience. One of the highlights of San Agustin Del Norte is its rich cultural heritage. History enthusiasts will be enthralled by the neighborhood's architectural gems, including the iconic San Agustin Church. This magnificent structure, with its stunning facade and intricate interior, is a testament to the city's colonial past. Wander through the cobblestone streets and discover hidden gems, such as charming cafes and local artisan shops, where you can immerse yourself in the local culture. In addition to its historical charm, San Agustin Del Norte is also a hub for entertainment and nightlife. The neighborhood boasts a vibrant music scene, with numerous bars and clubs showcasing live performances of traditional Venezuelan music. After a day of exploring, unwind with a refreshing cocktail and immerse yourself in the infectious rhythms of salsa and merengue. With its lively atmosphere, cultural heritage, and vibrant entertainment options, San Agustin Del Norte is a must-visit neighborhood for travelers looking to experience the true essence of Caracas, Venezuela. Whether you're strolling through its historic streets, enjoying a traditional meal, or dancing the night away, this neighborhood promises an unforgettable adventure.

Convenient Transportation Options from Caracas Airports to HOTEL EL ARROYO

HOTEL EL ARROYO, nestled in the charming neighborhood of San Agustin Del Norte in Caracas, Venezuela, offers a tranquil and luxurious retreat for travelers. For those arriving by air, there are a few convenient transportation options available to reach the hotel from the nearest airports. The closest airport to HOTEL EL ARROYO is Simon Bolivar International Airport, located approximately 30 kilometers away. Upon arrival, visitors can easily find taxis at the airport's designated taxi stands. It is advisable to negotiate the fare with the driver before starting the journey. Alternatively, the hotel can arrange a private airport transfer for a hassle-free experience. This option ensures a smooth and comfortable journey directly to the hotel, allowing guests to relax and enjoy the scenic drive. Another option is to take public transportation from the airport to HOTEL EL ARROYO. The airport is well-connected to the city by bus and metro services. Visitors can take the metro from the airport to the closest metro station and then switch to a bus or taxi to reach the hotel. While this option may be more time-consuming, it offers a budget-friendly way to explore the city and experience the local culture.

Explore the Rich Heritage and Architecture near HOTEL EL ARROYO

Nestled in the heart of Caracas, HOTEL EL ARROYO offers easy access to a plethora of landmarks and attractions that showcase the rich heritage and architectural beauty of the city. Just a stone's throw away from the hotel, you will find the majestic Iglesia Nuestra Senora de Las Mercedes and Iglesia de Altagracia, two stunning churches that are not only architectural marvels but also hold cultural significance. For history enthusiasts, a visit to El Capitolio Nacional and Edificio El Castillito is a must. El Capitolio Nacional, the seat of Venezuela's government, is a grand neoclassical building that boasts intricate details and houses the National Assembly. Edificio El Castillito, a historic fortress-like structure, offers panoramic views of the city and is a testament to the city's colonial past. If you're looking for a unique experience, make sure to visit the Cyber Catedral, a modern digital church that combines technology and spirituality. Concejo Municipal, Bolívar Family's Summer House, Infocentro, Palacio de las Academias, Pasaje Zingg, Ipostel, and Chacaíto are also nearby, offering a variety of cultural, historical, and architectural attractions to explore. With such a diverse range of landmarks and attractions in close proximity, HOTEL EL ARROYO is the perfect base to immerse yourself in the vibrant heritage of Caracas.

A Culinary Delight: Surrounding Restaurants

When it comes to dining options near HOTEL EL ARROYO, guests will be spoiled for choice. Just a short stroll away, you will find a variety of mouthwatering cuisines to satisfy any craving. Indulge in the flavors of Venezuela at Restaurante La Atarraya, where you can savor traditional seafood dishes in a cozy and welcoming atmosphere. For a taste of Lebanese cuisine, head to Restaurant Beirut, known for its authentic and flavorful dishes. If you're in the mood for some international flavors, L'Escargot Bistro offers a delightful French dining experience, while Kafta serves up delicious Middle Eastern fare. For those looking for a quick bite or a sweet treat, Panadería Noyer Deli is the perfect place to grab a freshly baked pastry or a cup of coffee. With so many options to choose from, your culinary adventure awaits just steps away from HOTEL EL ARROYO.

Shop 'til you drop at HOTEL EL ARROYO's surrounding shopping landmarks

Located in the vibrant city of Caracas, HOTEL EL ARROYO offers easy access to a variety of shopping landmarks. Just a short distance away, you'll find Centro Paseo El Hatillo, a bustling shopping center that is perfect for fashion lovers. With a wide range of boutiques, designer stores, and local shops, you can indulge in some retail therapy and update your wardrobe with the latest trends. For a more diverse shopping experience, Metrocenter is also nearby, offering a mix of international brands, electronics stores, and entertainment options. And if you're looking for a unique shopping experience, make sure to visit Edificio La Francia, a charming building that houses a collection of specialty stores and artisan shops where you can find one-of-a-kind souvenirs and gifts to take home. Whether you're a shopaholic or simply enjoy browsing, HOTEL EL ARROYO's surrounding shopping landmarks will not disappoint.

Affordable Luxury: Experience Comfort at a Fraction of the Price in HOTEL EL ARROYO

Looking for a budget-friendly option without compromising on comfort and luxury? Look no further than HOTEL EL ARROYO in Caracas, Venezuela. With an average room price of just $33, this hotel offers an unbeatable value for money compared to the average price of a room in the same city, which stands at $102. At HOTEL EL ARROYO, you can experience the best of both worlds - affordability and quality. Despite its pocket-friendly rates, this hotel doesn't compromise on providing top-notch amenities and services. The elegantly designed rooms are spacious, well-appointed, and equipped with modern comforts to ensure a relaxing stay. From plush beds to sleek bathrooms, every detail has been carefully considered to enhance your comfort and convenience. Furthermore, HOTEL EL ARROYO offers a range of facilities that will make your stay even more enjoyable. Take a refreshing dip in the sparkling swimming pool, unwind in the cozy lounge area, or indulge in delicious cuisine at the on-site restaurant. The friendly and attentive staff are always ready to cater to your needs, ensuring a memorable stay. Don't miss out on this incredible opportunity to stay in HOTEL EL ARROYO, where you can enjoy a luxurious experience at a fraction of the price. Book your room now and discover the perfect blend of affordability and comfort in the heart of Caracas.

A Hidden Gem in Caracas

Discover the hidden gem of Caracas at HOTEL EL ARROYO, where guests rave about their unforgettable experiences. Nestled in a prime location, this charming hotel offers a tranquil oasis amidst the bustling city. With a rating of 6.0 for location, HOTEL EL ARROYO provides easy access to the vibrant attractions of Caracas while ensuring a peaceful retreat for weary travelers. Step into the welcoming ambiance of HOTEL EL ARROYO and be greeted by a warm and attentive staff. Guests consistently praise the exceptional service provided by the hotel's friendly and knowledgeable team. Whether you need assistance with sightseeing recommendations or require any special requests, the staff at HOTEL EL ARROYO goes above and beyond to ensure every guest's needs are met. Indulge in the comfort and luxury that HOTEL EL ARROYO offers. Impeccably designed rooms provide a haven of relaxation, featuring modern amenities and stylish decor. Guests appreciate the attention to detail and the high level of cleanliness maintained throughout the hotel. Wake up to breathtaking views of the city or unwind in the serene ambiance of the hotel's lush gardens. With all the comforts of home and more, HOTEL EL ARROYO guarantees a truly memorable stay.

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Amenities and facilities

Very good7.8

Facilities

Languages spoken
  • English
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Sauna
  • Skiing
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Elevator
  • Invoice provided
  • Luggage storage
  • Shared lounge/TV area
  • Smoking area unavailable
  • Terrace
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Shuttle service
  • Taxi service

Location

Avenida Lecuna, La Candelaria, Caracas, Venezuela, 1014

Excellent8.3

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
  • Reception open until23:59
  • Check-out from00:00
  • Check-in until23:59
The property
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name1011744190, 542870560, 1140726410, 1010656565, 542870557

Reviews of HOTEL EL ARROYO from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
7.9
  • Service score 8.7 out of 10 and is a high score in Caracas
    Service8.7
  • Cleanliness score 8.4 out of 10 and is a high score in Caracas
    Cleanliness8.4
  • Location score 8.3 out of 10 and is a high score in Caracas
    Location8.3
  • Facilities score 7.8 out of 10 and is a high score in Caracas
    Facilities7.8
  • Value for money score 7.8 out of 10 and is a high score in Caracas
    Value for money7.8
High score for Caracas

Rating

9+ Exceptional (7)
8-9 Excellent (0)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (2)
Guest Type
Language

Show reviews that mention 

Service

Mentioned in 6 reviews
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100% Positive

Location

Mentioned in 6 reviews
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100% Positive

Cleanliness

Mentioned in 4 reviews
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100% Positive

Shower

Mentioned in 2 reviews
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50% Positive
sentiment-negative-indicator
50% Unfavourable

Room comfort

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive

Wi-Fi

Mentioned in 2 reviews
sentiment-positive-indicator
50% Positive
sentiment-negative-indicator
50% Unfavourable

Value for money

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Room size

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Restaurant options

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive
Showing 10 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Youngtube from Japan
    Solo traveler
    Stayed 4 nights in November 2025

    “A comfortable place where you want to stay longer.”

    The place is safe because it's crowded with many people, the facilities are clean, and the staff treated me kindly, so I had a satisfying stay ^^ They even gave me water for free, which I enjoyed. If I had to point out one thing to improve, I think it would have been perfect if they had a hairdryer. Nevertheless, I think it was a very comfortable and enjoyable experience. Thank you! 🇰🇷 The facilities were clean and the staff was friendly; I had a very satisfying stay. They even gave me free water, which I drank well. If I had to change just one thing, I think it would have been perfect if they had a hairdryer. Still, I think it was a very comfortable and pleasant experience. Thank you! 🇰🇷

    Reviewed November 12, 2025
    Auto-translated through generative A.I.
  2. 10.0
    Exceptional
    だい from Japan
    Solo traveler
    Stayed 5 nights in April 2025

    “First time in Venezuela”

    The room was not very spacious, but it was sufficient for a solo trip. The shower provided good hot water, which was great. The Wi-Fi was reliable, and I was able to watch content like YouTube on the TV in the room. The building is old but well-kept and clean. I used the hotel restaurant twice, and the staff was very friendly; I think the taste and prices were both reasonable. It was convenient to walk to tourist spots, and the metro station was right in front, which was very handy. I would like to use it again next time.

    Reviewed April 09, 2025
    Auto-translated through generative A.I.

    Dear, Thank you for taking the time to share your experience with us. We are glad to hear that, despite the room being a bit small, it was sufficient for your stay and that you were able to enjoy the amenities we offer, such as the hot water shower, Wi-Fi connection, and TV. We’re also happy to know that our location was convenient for exploring nearby tourist attractions, and that you were pleased with the service at our hotel restaurant. We continuously strive to maintain the cleanliness and quality of our facilities, and your feedback is a great encouragement for us. We would love to welcome you back during your next visit and hope your return will be just as pleasant as this stay. Sincerely, Team Hotel el Arroyo

    Responded October 06, 2025
    HOTEL EL ARROYO
  3. 10.0
    Exceptional
    tung from Vietnam
    Solo traveler
    Stayed 6 nights in August 2025

    “Ideal hotel for me”

    Very enthusiastic, friendly, helpful staff and centrally convenient for public transportation to tourist attractions, and close to shopping areas and restaurants. Clean and tidy room, with clean towels changed daily.

    Reviewed August 06, 2025
    Auto-translated through generative A.I.

    Dear Tung, Thank you so much for taking the time to share your experience. We’re thrilled to hear that our staff, cleanliness, and location met your expectations. It’s our pleasure to provide a comfortable and welcoming environment for our guests. We would be honored to welcome you back on your next visit. If there’s anything else we can assist you with, please don’t hesitate to let us know. Sincerely, Team Hotel El Arroyo

    Responded October 06, 2025
    HOTEL EL ARROYO
  4. 10.0
    Exceptional
    Velin from Bulgaria
    Group
    Superior Suite
    Stayed 1 night in February 2024

    “Totally recommend El Arroyo hotel!”

    El Arroyo Hotel is extremely clean. Staff goes out of their way to help and assist with every request you may have. The mannager is a very polite and respective gentleman. Rooms are extremely clean, provided towels and soap, AC and TV. The location is very convinient with variety of grocery stores and mercados. Even gelateria is around the corner. I totally recommend El Arroyo hotel. If I come back to Caracas, I with no doubt will stay here again.

    Reviewed February 02, 2024

    Dear Velin We sincerely appreciate your kind words. We are delighted to know that you enjoyed your stay at El Arroyo. Your recognition of the cleanliness, the attention of our staff, and the comfort of our facilities means a lot to us, as we strive daily to provide the best possible experience for our guests. It is an honor to receive your recommendation, and we would be thrilled to welcome you back on your next visit to Caracas. Sending you our warmest regards, and we remain at your disposal for any future needs. Sincerely, Team, Hotel el Arroyo

    Responded October 06, 2025
    HOTEL EL ARROYO
  5. 10.0
    Exceptional
    Kastytis from Lithuania
    Couple
    Superior Suite
    Stayed 3 nights in October 2025

    “Nice hotel in city centre”

    Everything in the room was working, newly refurbished room. There's bakery and restaurant in hotel, bakery making fantastic buns with creamy cheese filling! Within walking distance to Simon Bolivar square. Recommend

    Reviewed October 17, 2025
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