Exterior view, Hotel Keen in San Jose (CA)
Hotel Keen
Lobby, Hotel Keen in San Jose (CA)
Entrance, Hotel Keen in San Jose (CA)
Lobby, Hotel Keen in San Jose (CA)
Food and beverages, Hotel Keen in San Jose (CA)
Food and beverages, Hotel Keen in San Jose (CA)

Removed from saved list

8.6Excellent

35 reviews

35 reviews

See map

9.7Exceptional

Location rating score

Exceptional location
Exceptional for walking
Walkable places
Stanford Theatre
130 m
Rose and Crown
220 m
Sumner Richard Frames & Prints
280 m
Downtown Palo Alto Farmer's Market
410 m
Popular landmarks
Winchester Mystery House
23.5 km
Santana Row
23.6 km
Rosicrucian Egyptian Museum
24.6 km
Municipal Rose Garden
25.4 km
SAP Center
26.4 km
Closest landmarks
High/Alma North Garage (Lot Q)
40 m
Emerson/High Lot (Lot O)
50 m
Emerson/Lytton Lot (Lot A)
100 m
Palo Alto Caltrain Bike Lockers
120 m
Dr Kenneth Owyang Optometrists
150 m

Hotel Keen

425 High Street, Palo Alto, San Jose (CA), United States, 94301 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Palo Alto part of San Jose (CA), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Winchester Mystery House. Spa and sauna are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Hygiene Plus

980 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Sauna

Facilities

Pets allowed

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Breakfast [free]

Sauna

Spa

Laundry service

Your dates are popular among travelersUsers are booking a place in San Jose (CA) every 3 minutes on Agoda.com
Value for money8.4
Distance to city center0 Miles
Location rating9.7
Nearest airportPalo Alto Airport of Santa Clara County (PAO)
Distance to airport4.9 km

Rooms available at Hotel Keen

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Standard Queen Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Cozy Queen Bed Room
...
  • Non-smoking
  • Shower
  • 1 queen bed or 1 double bed...
Enter dates to see prices
Cozy Queen Room
...
  • Room size: 15 m²/161 ft²
  • 1 queen bed
Enter dates to see prices
Comfort Single
...
  • Shower
  • 1 queen bed
Enter dates to see prices
Cozy Single Room - Non-Smoking
...
  • Shower
  • 1 queen bed
Enter dates to see prices
Standard Room
...
  • Room size: 23 m²/248 ft²
  • 1 queen bed
Enter dates to see prices
Deluxe Queen Bed Room
...
  • Shower
  • 1 queen bed
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
  • 1 single bed
Enter dates to see prices

Frequently asked questions

Does Hotel Keen offer spa services?

You can enjoy your stay at Hotel Keen far more by enjoying the property's available spa services that are offered for all its guests to make your evening even better.

Does Hotel Keen provide laundry services?

Yes! Hotel Keen offers hot water linen and laundry washing at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

What bars are close by Hotel Keen?

While residing at Hotel Keen, enjoy your evening or night out at Gordon Biersch to get the most out of your nightlife.

What are the property's policies for children's bedding at Hotel Keen?

Hotel Keen's policy relating to children's bedding considers guests age 19 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

When was Hotel Keen built?

Hotel Keen was built in 2010.

How many rooms does Hotel Keen have?

Hotel Keen has a total of 42 rooms.

What payment options are supported at Hotel Keen?

Hotel Keen supports up to 4, with payment card selections including American Express, Discover Card, MasterCard, and Visa.

What is the verified guest review consensus about Hotel Keen's food?

71.0% of our past guest assessments have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Hotel Keen down in the review.

What is the typical rating that past Families with young children have given to Hotel Keen?

Verified families with young children that have stayed at this property have given Hotel Keen an average rating of 8.5. You can look up more specific customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Hotel Keen?

Past local travelers that have stayed at this property have given Hotel Keen an average rating of 8.8. You can look up on more descriptive customer reviews, and responses for this property down in the review section.

Is breakfast offered at Hotel Keen?

Start your mornings right, with the continental breakfast options available at Hotel Keen.

Property ranking|Compared to 177 San Jose (CA) properties
Location score
9.7/10
Cleanliness score
8.9/10
Service score
8.7/10
Value for money score
8.4/10
Better than
98
%
of San Jose (CA) properties
Better than
93
%
of San Jose (CA) properties
Better than
90
%
of San Jose (CA) properties
Better than
89
%
of San Jose (CA) properties
More about Hotel Keen

More about Hotel Keen

Hotel Keen

Getting the most from your time in San Jose (CA) is a breeze when staying at the accessibly-located Hotel Keen.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy convenient available parking right at the hotel. Front desk service is provided at the hotel including safety deposit boxes.
Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities including the cable TV is provided in some rooms. Hotel Keen also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Hotel Keen.
Hotel Keen offers an excellent variety of recreational facilities. End your days in total relaxation with a visit to the spa and sauna.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 97% of the city's other accommodations.
Ranking higher than 98% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.9

Languages spoken
  • English
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Sauna
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Breakfast [continental]
  • Breakfast [free]
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • iPod docking station
  • Ironing facilities
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental

Location

425 High Street, Palo Alto, San Jose (CA), United States, 94301
Exceptional
Location

9.7

Airports
  • Palo Alto Airport of Santa Clara County (PAO)
    4.9 km
  • San Carlos Airport (SQL)
    10.9 km
Public transportation
  • Stanford
    1.0 km
  • Menlo Park
    2.0 km
Hospital or clinic
  • Dr Kenneth Owyang Optometrists
    150 m
Cash withdrawal
  • ATM
    120 m

What's nearby

Popular landmarks
  • Winchester Mystery House
    23.5 km
  • Santana Row
    23.6 km
  • Rosicrucian Egyptian Museum
    24.6 km
  • Municipal Rose Garden
    25.4 km
  • SAP Center
    26.4 km
  • Cathedral Basilica of St. Joseph
    27.1 km
  • The Tech Interactive
    27.3 km
  • Children's Discovery Museum
    27.4 km
  • Happy Hollow Park and Zoo
    30.2 km
  • Japanese Friendship Garden
    30.2 km
Nearby landmarks
  • High/Alma North Garage (Lot Q)
    40 m
  • Emerson/High Lot (Lot O)
    50 m
  • Emerson/Lytton Lot (Lot A)
    100 m
  • Palo Alto Caltrain Bike Lockers
    120 m
  • Stanford Theatre
    130 m
  • Dr Kenneth Owyang Optometrists
    150 m
  • High / Hamilton Lot (Lot P)
    160 m
  • Emerson/Ramona Lot (Lot N)
    180 m
  • Ramona/Lytton Lot (Lot C)
    190 m
  • Dr. Lawrence Y. Chin
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-18 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 19 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center0 Miles
The property
  • Non-smoking rooms/floorsyes
  • Number of floors3
  • Number of rooms 42
  • Year property opened2010
  • Most recent renovation2010
Parking
  • Daily parking fee25 USD

Reviews of Hotel Keen from real guests

Provided by verified guests of Agoda
8.6
Cleanliness8.9
Facilities7.9
Location9.7
Service8.7
Value for money8.4
High score for San Jose (CA)
Rating
9+ Exceptional (2)
8-9 Excellent (2)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (1)
Showing 6 verified guest comments
12
10.0
Exceptional
Julia from United States
Family with young children
Comfort Single
Stayed 2 nights in September 2022

Helper”

I reserved this for my Step-daughter so she could be close to her 9 year-old son while getting some tests at Stanford. She told me the facilities were fantastic, as was the staff as well. I'm grateful for the fact that during a stressful time, she had a place to relax and rejuvenate.

Reviewed September 27, 2022
8.4
Excellent
Giorgio from United Kingdom
Business traveler
Comfort Single
Stayed 5 nights in June 2022

Little nice hotel on University Ave”

Staff is kind, some of the rooms are refurbished although they are rather small. The WiFi is good and there is a (very small) free breakfast.

Reviewed June 11, 2022
6.0
elise from United States
Couple
Standard Queen Room
Stayed 1 night in December 2021

Great location, small room, not clean”

Coldest welcome at a hotel ever. No smile, no welcome, a total of 6 words said to me. made me feel uncomfortable; the guy hated me, himself, or his job- maybe all?Room is teeny tiny which is fine bc location in downtown Palo Alto is perfect, and I prefer botique hotels. but cleanliness majorly missed the mark- brown spots on the robe hanging up and on the CURTAIN that separates the bathroom from the room... Yes CURTAIN, no door. Make sure you're extra comfortable with anyone you're rooming with.!! Worst part though- tiny cut hairs in the sink like from shaving maybe. Gross. But it happens, maybe I could look past it.... But def could not hang with the little curly hair on the bathroom counter I noticed AFTER I set my toiletries bag next to it. Barf

Reviewed December 27, 2021
8.8
Excellent
Luca from United States
Solo traveler
Standard Queen Room
Stayed 1 night in June 2019

Excellent”

There is a very loud club adjacent to the premises. Rooms not facing that side are limited and the noise is real!

Reviewed June 03, 2019
10.0
Exceptional
Mohsin from United Arab Emirates
Solo traveler
Standard Queen Room
Stayed 1 night in May 2023

Amazing people, clean hotel ”

Love the service. Thank you Jon and my other freind from Nepal. You guys rock.

Reviewed May 23, 2023
12
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