Hotel Keen

2.5 stars out of 5
425 High Street, Palo Alto, San Jose (CA), United States, 94301 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Palo Alto part of San Jose (CA), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Winchester Mystery House. Spa and sauna are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Hygiene Plus

Sparkling clean

980 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Sauna

Spa

Check-in/out [express]

Breakfast [free]

Your dates are popular among travelersUsers are booking a place in San Jose (CA) every 4 minutes on Agoda.com
See map

9.7Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
Walkable places
Stanford Theatre
130 m
Rose and Crown
220 m
Sumner Richard Frames & Prints
280 m
Downtown Palo Alto Farmer's Market
410 m
Popular landmarks
Winchester Mystery House
23.5 km
Santana Row
23.6 km
Rosicrucian Egyptian Museum
24.6 km
Municipal Rose Garden
25.4 km
SAP Center
26.4 km
Closest landmarks
High/Alma North Garage (Lot Q)
40 m
Emerson/High Lot (Lot O)
50 m
Emerson/Lytton Lot (Lot A)
100 m
Palo Alto Caltrain Bike Lockers
120 m
Dr Kenneth Owyang Optometrists
150 m
Value for money8.4
Distance to city center0 Miles
Location rating9.7
Nearest airportPalo Alto Airport of Santa Clara County (PAO)
Distance to airport4.9 km

Rooms available at Hotel Keen

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 king bed & 1 king bed
Enter dates to see prices
Standard Queen Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Cozy Queen Bed Room
...
  • Non-smoking
  • Shower
  • 1 queen bed or 1 double bed...
Enter dates to see prices
Cozy Queen Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Standard Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Comfort Single
...
  • Shower
  • 1 queen bed
Enter dates to see prices
Cozy Single Room - Non-Smoking
...
  • Shower
  • 1 queen bed
Enter dates to see prices
Null
...
    Enter dates to see prices
    Deluxe Queen Bed Room
    ...
    • Shower
    • 1 queen bed
    Enter dates to see prices

    Frequently asked questions

    Does Hotel Keen offer spa services?

    You can enjoy your stay at Hotel Keen far more by enjoying the property's available spa services that are offered for all its guests to make your evening even better.

    Does Hotel Keen provide laundry services?

    Yes! Hotel Keen offers hot water linen and laundry washing at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

    What bars are close by Hotel Keen?

    While residing at Hotel Keen, enjoy your evening or night out at Gordon Biersch to get the most out of your nightlife.

    What are the property's policies for children's bedding at Hotel Keen?

    Hotel Keen's policy relating to children's bedding considers guests age 19 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    When was Hotel Keen built?

    Hotel Keen was built in 2010.

    How many rooms does Hotel Keen have?

    Hotel Keen has a total of 42 rooms.

    What payment options are supported at Hotel Keen?

    Hotel Keen supports up to 4, with payment card selections including Visa, MasterCard, American Express, and Discover Card.

    What is the verified guest review consensus about Hotel Keen's food?

    71.0% of our past guest assessments have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Hotel Keen down in the review.

    What is the typical rating that past Families with young children have given to Hotel Keen?

    Verified families with young children that have stayed at this property have given Hotel Keen an average rating of 8.6. You can look up more specific customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

    What do local visitors think about Hotel Keen?

    Past local travelers that have stayed at this property have given Hotel Keen an average rating of 9.5. You can look up on more descriptive customer reviews, and responses for this property down in the review section.

    Is breakfast offered at Hotel Keen?

    Start your mornings right, with the continental breakfast options available at Hotel Keen.

    More about Hotel Keen

    More about Hotel Keen

    Experience Modern Comfort at Hotel Keen in San Jose

    Welcome to Hotel Keen, a contemporary 2.5-star hotel located in the heart of vibrant San Jose, California. With its sleek design and modern amenities, Hotel Keen offers a unique and comfortable stay for both business and leisure travelers. From its convenient check-in and check-out times to its child policy, this hotel ensures a hassle-free and enjoyable experience for all guests. Upon arrival, guests can check-in starting from 03:00 PM, allowing plenty of time to settle in and explore the city. The hotel's check-out time is until 12:00 PM, providing ample time for a leisurely morning before departure. Whether you're in town for a quick business trip or a weekend getaway, Hotel Keen's flexible check-in and check-out times cater to your needs. With 42 well-appointed rooms, Hotel Keen offers a cozy and intimate atmosphere for a relaxing stay. Each room is designed with modern furnishings and thoughtful amenities, providing a comfortable retreat after a day of exploring San Jose's attractions. The hotel was built in 2010 and last renovated in the same year, ensuring that guests enjoy a contemporary and up-to-date environment. Hotel Keen's central location makes it an ideal choice for travelers looking to immerse themselves in the vibrant city of San Jose. Situated just steps away from the city center, guests have easy access to a variety of shops, restaurants, and entertainment options. Whether you're here to explore the Tech Museum of Innovation, catch a game at the SAP Center, or indulge in some retail therapy at Santana Row, Hotel Keen's proximity to the city center allows you to make the most of your time in San Jose. Please note that Hotel Keen does not allow children to stay free of charge. Additional charges may apply for children's accommodation. For a comfortable and contemporary stay in San Jose, look no further than Hotel Keen. Book your stay today and experience modern comfort in the heart of the city.

    Relax and Unwind at Hotel Keen's Sauna and Spa

    Hotel Keen in San Jose offers a range of entertainment facilities to ensure a memorable and rejuvenating stay. Step into the soothing world of relaxation at the hotel's sauna and spa. Unwind after a long day of exploring the vibrant city or attending business meetings in the comfort of the sauna, where you can let the heat melt away your stress and tension. The spa at Hotel Keen provides a tranquil oasis where you can indulge in a variety of rejuvenating treatments, from soothing massages to invigorating facials. Pamper yourself with a well-deserved spa day and emerge refreshed and revitalized.





    Convenience Facilities at Hotel Keen

    Hotel Keen in San Jose offers a range of convenient facilities to ensure a comfortable and hassle-free stay for its guests. With safety deposit boxes available, guests can have peace of mind knowing that their valuables are securely stored. Whether you are traveling for business or leisure, staying connected is essential. That's why Hotel Keen provides Wi-Fi in public areas, allowing guests to easily access the internet and stay connected with friends, family, or work. Additionally, all rooms at Hotel Keen are equipped with free Wi-Fi, ensuring that guests can enjoy seamless connectivity throughout their stay. To ensure a clean and tidy environment, the hotel offers daily housekeeping services, allowing guests to relax and unwind without worrying about the cleanliness of their room. Hotel Keen's convenience facilities are designed to enhance the overall guest experience and make their stay as comfortable and enjoyable as possible.

    Convenient Transport Facilities at Hotel Keen

    Hotel Keen in San Jose (CA) offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. For those traveling by car, the hotel provides a secure and easily accessible car park. Although charges are applied for parking, guests can rest assured knowing that their vehicles are in safe hands while they explore the vibrant city. With parking taken care of, guests can freely explore San Jose and its surrounding areas without the worry of finding a parking spot or dealing with parking meters. In addition to the car park, Hotel Keen also offers a convenient airport shuttle service. Whether arriving or departing, guests can enjoy a stress-free journey to and from the airport. The shuttle service operates at regular intervals, ensuring that guests can easily catch their flights without any delays or inconveniences. This service is particularly beneficial for those who prefer to avoid the hassle of navigating public transportation or dealing with the complexities of renting a car. With Hotel Keen's airport shuttle service, guests can relax and focus on enjoying their stay in San Jose.





    Delightful Dining at Hotel Keen

    Hotel Keen in San Jose offers a delightful dining experience that will tantalize your taste buds and leave you craving for more. Start your day off right with the complimentary continental breakfast, carefully curated to satisfy every palate. Indulge in a variety of freshly baked pastries, aromatic coffee, and a selection of fruits and cereals that will energize you for a day of exploring the vibrant city. When it comes to dining options, Hotel Keen has you covered. Step outside the hotel, and you'll find an array of fantastic restaurants and cafes within walking distance. From trendy bistros to cozy cafes, there is something to suit every culinary preference. Whether you're in the mood for a gourmet burger, authentic Italian cuisine, or a refreshing smoothie, you'll find it all just steps away from the hotel. So, get ready to embark on a gastronomic adventure during your stay at Hotel Keen.

    Modern and Comfortable Rooms at Hotel Keen

    Hotel Keen offers a selection of modern and comfortable rooms to suit every traveler's needs. The Comfort Single room features a cozy queen bed, perfect for a peaceful night's sleep. For those who prefer a non-smoking environment, the Cozy Single Room - Non-Smoking also offers a comfortable queen bed. Both room types provide a relaxing and inviting atmosphere, ensuring a pleasant stay at Hotel Keen in San Jose (CA), United States. By booking these rooms on Agoda, travelers can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates for Hotel Keen's room offerings, ensuring that guests get the most value for their money. With Agoda's user-friendly platform, booking a room at Hotel Keen is quick and easy. Travelers can browse through room options, compare prices, and make their reservation with just a few clicks. Experience convenience and affordability by booking your stay at Hotel Keen through Agoda today!

    Discover the Vibrant Surroundings of Palo Alto in San Jose

    Nestled in the heart of San Jose, Hotel Keen offers a prime location for exploring the vibrant surroundings of Palo Alto. Known as the birthplace of Silicon Valley, Palo Alto is a bustling city brimming with innovation, culture, and natural beauty. Just a short drive from Hotel Keen, visitors can immerse themselves in the world-renowned Stanford University campus. Take a leisurely stroll through the picturesque grounds, admire the stunning architecture, or catch a captivating performance at the Stanford Theater. For art enthusiasts, the Cantor Arts Center showcases an impressive collection of contemporary and classical artwork, while the nearby Palo Alto Art Center offers a diverse range of exhibitions and workshops. Palo Alto also boasts an array of charming neighborhoods filled with boutique shops, trendy restaurants, and lively cafes. Wander down University Avenue and discover a treasure trove of unique boutiques, or indulge in a culinary adventure at one of the many acclaimed eateries that line the streets. For those seeking outdoor activities, the nearby Arastradero Preserve offers scenic hiking trails, while the Palo Alto Baylands Nature Preserve provides a sanctuary for birdwatching and wildlife observation. With its vibrant atmosphere, cultural attractions, and natural beauty, Palo Alto is the perfect destination for both business and leisure travelers. And with Hotel Keen's central location, guests can easily explore all that this dynamic city has to offer.

    Traveling from the Airport to Hotel Keen: A Seamless Journey

    Welcome to Hotel Keen, a stylish and modern boutique hotel located in the heart of Palo Alto, San Jose (CA), United States. When it comes to getting to Hotel Keen from the nearest airports, you have a few convenient options at your disposal. If you're flying into San Jose International Airport (SJC), the quickest and most hassle-free way to reach Hotel Keen is by taking a taxi or rideshare service. The airport is just a 15-minute drive away, and the journey will take you through the vibrant streets of San Jose before arriving at the hotel's doorstep. Alternatively, you can also opt for the VTA Airport Flyer, a public bus service that operates between the airport and downtown San Jose. From there, you can easily connect to Palo Alto using the Caltrain commuter rail. For those arriving at San Francisco International Airport (SFO), which is about 30 miles north of Hotel Keen, there are several transportation options available. If you prefer a direct and comfortable ride, hiring a taxi or booking a private car service is recommended. The journey typically takes around 30 to 40 minutes, depending on traffic conditions. Another option is to utilize the Bay Area Rapid Transit (BART) system, which connects the airport to downtown San Francisco. From there, you can transfer to Caltrain and make your way to Palo Alto. No matter which airport you arrive at, traveling to Hotel Keen is a breeze with the various transportation options available. Once you arrive, you'll be greeted by our friendly staff and can start enjoying the stylish and contemporary accommodations that Hotel Keen has to offer. From the comfortable rooms to the convenient location near popular attractions and dining options, your stay at Hotel Keen promises to be a memorable one.

    Discover Art and Nature near Hotel Keen

    Hotel Keen, located in the heart of San Jose, offers easy access to a plethora of landmarks and attractions that will delight art enthusiasts and nature lovers alike. Just a short distance away, you'll find the Cantor Center for Visual Arts, a world-class museum known for its impressive collection of artworks spanning various periods and styles. Immerse yourself in the vibrant art scene as you explore the museum's galleries and admire masterpieces from renowned artists. For those seeking a breath of fresh air, the nearby Soccer Field provides a perfect spot for a leisurely stroll or a friendly game. Surrounded by lush greenery, this open space offers a tranquil escape from the bustling city. Nature enthusiasts will also appreciate the nearby Tennis Practice Wall, where they can practice their swing or engage in a friendly match. After a day of exploring, head back to Hotel Keen and unwind in its stylish and comfortable rooms. With its prime location and proximity to these landmarks and attractions, Hotel Keen is the perfect choice for travelers looking to immerse themselves in the art and natural beauty of San Jose.

    Convenient Public Transport Stations near Hotel Keen in San Jose

    Located in the heart of downtown San Jose, Hotel Keen offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city and its surrounding areas. The hotel is just a short walk away from the Santa Clara Light Rail Station, providing guests with a quick and efficient way to travel around San Jose. From here, visitors can easily reach popular attractions such as the Tech Museum of Innovation, San Jose Museum of Art, and the SAP Center, where exciting concerts and sporting events take place. For those looking to venture further, the Diridon Station is also within close proximity to the hotel. This major transportation hub offers connections to Caltrain, Amtrak, and VTA buses, allowing guests to easily explore other cities in the Bay Area, including San Francisco and Palo Alto. Whether you're visiting for business or leisure, Hotel Keen's convenient location near these public transport stations ensures that you can effortlessly navigate the city and make the most of your stay in San Jose.

    A Culinary Haven Just Steps Away

    Hotel Keen is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Indulge in authentic Greek cuisine at Evvia Estiatorio or savor mouthwatering steaks at Sundance The Steakhouse. For a cozy breakfast or brunch, head to Joanie's Cafe, where you can enjoy delicious comfort food in a charming setting. If you're in the mood for something lighter, Mediterranean Wraps offers a variety of fresh and flavorful wraps. Tamarine is the perfect spot for a sophisticated dining experience, serving up exquisite Vietnamese dishes. Craving Georgian cuisine? Look no further than Bevri - Palo Alto. Arya Steakhouse is another excellent choice for steak lovers, while MacArthur Park offers a diverse menu featuring American classics. For a quick bite, Izzy's Brooklyn Bagels is the go-to spot, serving up authentic New York-style bagels. And if you're in need of a refreshing beverage, Jamba Juice Palo Alto is just a short walk away. With such a wide range of culinary delights right at your doorstep, Hotel Keen is the perfect choice for food enthusiasts and explorers alike.

    Shop 'til you drop at nearby retail havens

    Hotel Keen's prime location in San Jose puts you within easy reach of some of the area's most popular shopping landmarks. Just a short drive away, you'll find the Town & Country Village, a charming open-air shopping center that offers a mix of high-end boutiques, specialty stores, and delicious dining options. For those looking for fresh produce and local goods, Sigona's Farmers Market is a must-visit, where you can browse an array of seasonal fruits, vegetables, artisanal products, and more. Art enthusiasts will appreciate the Palo Alto Art Center, which showcases a diverse collection of contemporary artworks and hosts engaging exhibitions throughout the year. If you're in the mood for some serious retail therapy, the Stanford Shopping Center is just a stone's throw away, offering a vast selection of luxury brands, department stores, and upscale boutiques. Music lovers should make a stop at Gryphon Stringed Instruments, a renowned shop that specializes in high-quality guitars, mandolins, and other stringed instruments. Additionally, the Downtown Palo Alto Farmer's Market is a fantastic place to explore local produce, crafts, and street food. Lastly, don't miss the opportunity to visit the Thomas Welton Stanford Art Gallery, located on the Stanford University campus, where you can admire a wide range of artistic masterpieces. With such a variety of shopping landmarks nearby, Hotel Keen is the perfect base for those looking to indulge in some retail therapy during their stay in San Jose.

    Affordable Luxury at Hotel Keen in San Jose

    Looking for a stylish and affordable stay in the heart of San Jose? Look no further than Hotel Keen. With an average price of $241 per room, Hotel Keen offers a touch of luxury without breaking the bank. Compared to the average price of a hotel room in San Jose, which is $213, Hotel Keen provides excellent value for money. Despite being competitively priced, this boutique hotel doesn't compromise on quality or comfort. From the moment you step into the sleek and modern lobby, you'll be greeted with a warm and welcoming atmosphere that sets the tone for your stay. Each room at Hotel Keen is thoughtfully designed with a contemporary flair, featuring modern amenities and stylish decor. Whether you're traveling for business or leisure, you'll find everything you need for a comfortable stay, including plush bedding, a spacious work desk, complimentary Wi-Fi, and a flat-screen TV. With its prime location in downtown San Jose, you'll have easy access to popular attractions, vibrant nightlife, and a wide range of dining options. So why settle for an average hotel when you can experience affordable luxury at Hotel Keen?





    A Perfect Blend of Comfort and Convenience

    Hotel Keen in San Jose (CA), United States, has garnered an impressive overall rating of 8.2 from satisfied guests. This boutique hotel offers a unique and stylish experience that combines modern amenities with a prime location. With a remarkable rating of 9.7 for location, Hotel Keen is the ideal choice for travelers who want to explore the vibrant city of San Jose. Situated in the heart of downtown, guests are just steps away from popular attractions, dining options, and entertainment venues. Whether you're in town for business or leisure, this hotel's unbeatable location ensures that you can easily immerse yourself in the city's vibrant energy. One of the standout features of Hotel Keen is its exceptional staff performance, which has been rated at an impressive 8.7. The dedicated and friendly staff members go above and beyond to ensure that every guest has a memorable stay. From providing personalized recommendations for local attractions to offering top-notch customer service, the staff at Hotel Keen is committed to making your stay as comfortable and enjoyable as possible. Their warm hospitality and attention to detail create a welcoming atmosphere that will make you feel right at home. Cleanliness is another aspect that guests rave about when it comes to Hotel Keen. With a stellar rating of 8.8 for cleanliness, this hotel exceeds expectations in maintaining a pristine environment. The rooms are meticulously cleaned and well-maintained, allowing guests to relax and unwind in a spotless and comfortable setting. Whether you're traveling for business or pleasure, the cleanliness of Hotel Keen ensures a refreshing and rejuvenating stay. With its exceptional ratings for location, staff performance, and cleanliness, Hotel Keen is the perfect choice for travelers seeking a memorable and hassle-free stay in San Jose.

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    Amenities and facilities

    Excellent8.0

    Facilities

    Languages spoken
    • English
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Sauna
    • Spa
    • Spa/sauna
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    Dining, drinking, and snacking
    • Breakfast [continental]
    • Breakfast [free]
    Services and conveniences
    • Air conditioning in public area
    • Contactless check-in/out
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Heating in public area
    • Ironing service
    • Laundry service
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area unavailable
    • Xerox/fax in business center
    Access
    • CCTV in common areas
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Smoke alarms
    Getting around
    • Car park [charges apply]
    • Car park [nearby]
    Available in all rooms
    • Air conditioning
    • Bathrobes
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • Heating
    • Internet access – wireless
    • iPod docking station
    • Ironing facilities
    • Satellite/cable channels
    • Shower
    • Telephone
    • Toiletries
    • Wake-up service
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • Continental

    Location

    425 High Street, Palo Alto, San Jose (CA), United States, 94301

    Exceptional9.7

    Location

    Airports
    • Palo Alto Airport of Santa Clara County (PAO)
      4.9 km
    • San Carlos Airport (SQL)
      10.9 km
    Public transportation
    • Stanford
      1.0 km
    • Menlo Park
      2.0 km
    Hospital or clinic
    • Dr Kenneth Owyang Optometrists
      150 m
    Cash withdrawal
    • ATM
      120 m

    What's nearby

    Popular landmarks
    • Winchester Mystery House
      23.5 km
    • Santana Row
      23.6 km
    • Rosicrucian Egyptian Museum
      24.6 km
    • Municipal Rose Garden
      25.4 km
    • SAP Center
      26.4 km
    • Cathedral Basilica of St. Joseph
      27.1 km
    • The Tech Interactive
      27.3 km
    • Children's Discovery Museum
      27.4 km
    • Happy Hollow Park and Zoo
      30.2 km
    • Japanese Friendship Garden
      30.2 km
    Nearby landmarks
    • High/Alma North Garage (Lot Q)
      40 m
    • Emerson/High Lot (Lot O)
      50 m
    • Emerson/Lytton Lot (Lot A)
      100 m
    • Palo Alto Caltrain Bike Lockers
      120 m
    • Stanford Theatre
      130 m
    • Dr Kenneth Owyang Optometrists
      150 m
    • High / Hamilton Lot (Lot P)
      160 m
    • Emerson/Ramona Lot (Lot N)
      180 m
    • Ramona/Lytton Lot (Lot C)
      190 m
    • Dr. Lawrence Y. Chin
      200 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-18 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 19 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    Getting around
    • Distance from city center0 Miles
    The property
    • Non-smoking rooms/floorsyes
    • Number of floors3
    • Number of rooms 42
    • Year property opened2010
    • Most recent renovation2010
    Parking
    • Daily parking fee25 USD

    Reviews of Hotel Keen from real guests

    Provided by verified guests of

    Agoda logo
    8.7
    • Cleanliness score 9 out of 10 and is a high score in San Jose (CA)
      Cleanliness9.0
    • Facilities score 8 out of 10 and is a high score in San Jose (CA)
      Facilities8.0
    • Location score 9.7 out of 10 and is a high score in San Jose (CA)
      Location9.7
    • Service score 8.9 out of 10 and is a high score in San Jose (CA)
      Service8.9
    • Value for money score 8.4 out of 10 and is a high score in San Jose (CA)
      Value for money8.4
    High score for San Jose (CA)
    Rating
    9+ Exceptional (3)
    8-9 Excellent (2)
    7-8 Very Good (1)
    6-7 Good (0)
    <6 Below Expectation (1)
    Guest Type
    Language
    Showing 7 verified guest comments
    12
    6.0
    elise from United States
    Couple
    Standard Queen Room
    Stayed 1 night in December 2021

    Great location, small room, not clean”

    Coldest welcome at a hotel ever. No smile, no welcome, a total of 6 words said to me. made me feel uncomfortable; the guy hated me, himself, or his job- maybe all?Room is teeny tiny which is fine bc location in downtown Palo Alto is perfect, and I prefer botique hotels. but cleanliness majorly missed the mark- brown spots on the robe hanging up and on the CURTAIN that separates the bathroom from the room... Yes CURTAIN, no door. Make sure you're extra comfortable with anyone you're rooming with.!! Worst part though- tiny cut hairs in the sink like from shaving maybe. Gross. But it happens, maybe I could look past it.... But def could not hang with the little curly hair on the bathroom counter I noticed AFTER I set my toiletries bag next to it. Barf

    Reviewed December 27, 2021
    10.0
    Exceptional
    Mohsin from United Arab Emirates
    Solo traveler
    Standard Queen Room
    Stayed 1 night in May 2023

    Amazing people, clean hotel ”

    Love the service. Thank you Jon and my other freind from Nepal. You guys rock.

    Reviewed May 23, 2023
    10.0
    Exceptional
    Julia from United States
    Family with young children
    Comfort Single
    Stayed 2 nights in September 2022

    Helper”

    I reserved this for my Step-daughter so she could be close to her 9 year-old son while getting some tests at Stanford. She told me the facilities were fantastic, as was the staff as well. I'm grateful for the fact that during a stressful time, she had a place to relax and rejuvenate.

    Reviewed September 27, 2022
    9.6
    Exceptional
    Goh from Singapore
    Solo traveler
    Cozy Queen Bed Room
    Stayed 1 night in June 2024

    Perfect location”

    It’s in a great location and convenient.

    Reviewed June 04, 2024
    8.4
    Excellent
    Giorgio from United Kingdom
    Business traveler
    Comfort Single
    Stayed 5 nights in June 2022

    Little nice hotel on University Ave”

    Staff is kind, some of the rooms are refurbished although they are rather small. The WiFi is good and there is a (very small) free breakfast.

    Reviewed June 11, 2022
    12

    This is a popular property. Don't miss out!