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Hotel New Grand

4.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

10 Yamashita-cho Naka-ku, Chinatown, Yokohama, Japan, 231-8520

Highlights

Excellent room comfort & quality

- Guests have rated this property 9.3/10 on room comfort and quality

The rooms were spacious with a fantastic view of the harbor.
Sparkling clean

- Guests have rated this property 9.2/10 on cleanliness

They maintain the place very clean.
Front desk [24-hour]

Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

320 meters to public transportation

320 meters to public transportation - Motomachi Chukagai Train Station is within 320 meters

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Massage

Kitchen

About us

Hotel New Grand blends rich history with modern luxury and iconic architecture, offering a vibrant retreat for two travelers. Overlooking Yamashita Park, it's close to Chinatown's authentic culinary delights. After a day of exploration, enjoy the elegantly decorated lobby or host an event in the stunning ballroom. Hotel New Grand offers guests comfortable facilities, including in-room breakfast service, a stylish bar, and a cozy coffee shop. Rooms feature modern amenities like complimentary Wi-Fi and air conditioning, with some providing stunning views of the harbor and ocean. The hotel is conveniently located just 397 meters from Yokohama Motomachi Shopping Street and 1 km from the iconic Yokohama Red Brick Warehouse, perfect for exploring local culture and attractions. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

6 travelers have booked today.

Service 9.5
Location 9.4
Cleanliness 9.2
Room comfort and quality 9.2

Based on 12,187 verified reviews

Service

9.5

Location

9.4

Cleanliness

9.2

Room comfort and qua...

9.2

Value for money

9.0

Facilities

8.8

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Nearest transportation options

Motomachi Chukagai Train Station is within 0.31 km

Nihon Odori Train Station is within 0.64 km

See map

9.4Exceptional

Location rating score

Exceptional location - 130 meters from city center
Exceptional for walking
More details on walking
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There are 218 places in walking distance!

Parking
Available
Walkable places
Former England Nanabankan Building
80 m
Yamashita Park
90 m
Water Guardian Statue
90 m
World Festa Yokohama
100 m
Yokohama Media and Communications Center
110 m
Popular landmarks
Yokohama Chinatown
400 m
Osanbashi Yokohama International Passenger Terminal
640 m
Yokohama Red Brick Warehouse
1.1 km
Cup Noodles Museum Yokohama
1.5 km
Yokohama Landmark Tower
1.9 km
Closest landmarks
Bar Sea Guardian II
30 m
ChinaTown80
210 m
Hikawa Maru Liner
250 m
Edosei Chinatown Boulevard store
250 m
The Hof Brau
250 m

Good to know

Value for money9.0
Distance to city center0.2 km
Location rating9.4
Nearest airportHaneda Airport (HND)
Distance to airport16.6 km

Rooms available at Hotel New Grand

Exceptional
Room comfort & quality

9.2

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Based on 6243 reviews from verified travelers

Tower Building Twin Room - Non-Smoking
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  • Room size: 32 m²/344 ft²
  • Sea (partial view) view
  • 2 single beds
Enter dates to see prices
Main Building Grand Suite with Twin Bed - Non-Smoking
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  • Room size: 53 m²/570 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
Tower Building Bay View Room with Double Bed - Non-Smoking
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  • Room size: 34 m²/366 ft²
  • Harbor view
  • 1 king bed
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Main Building Grand Suite with Double Bed - Non-Smoking
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  • Room size: 56 m²/603 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Main Building Single Room - Smoking
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  • Room size: 20 m²/215 ft²
  • 1 single bed
  • 1 single bed
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Premier Suite (Grand Club Floor, Tower Wing)
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  • Room size: 64 m²/689 ft²
  • Night view
Enter dates to see prices
Tower Building Bay View Room with Double Bed - Smoking
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  • Room size: 34 m²/366 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Bayside Twin Room - Non-Smoking, Newly Renovated
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  • Room size: 32 m²/344 ft²
  • Sea (partial view) view
  • 2 single beds
Enter dates to see prices
Room
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  • Room size: 64 m²/689 ft²
Enter dates to see prices
Bay Side Twin Room (Superior Floor, Tower Wing)
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  • Room size: 32 m²/344 ft²
  • Night view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Experience your holiday retreat the ideal way with a drink in your hand at Hotel New Grand's bar available right in front of your doorstep for whenever you need a drink or two.

Yes! Hotel New Grand features dry cleaning service that is available all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

Hotel New Grand has a total of 230 rooms.

Hotel New Grand's most popular month where verified tourists have stayed the most is in December.

60.0% of our past guest ratings have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Hotel New Grand down in the review section.

Verified business travelers that have stayed at this property have given Hotel New Grand an average rating of 9.0. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given Hotel New Grand an average rating of 9.2. You can look up on more descriptive customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Verified local travelers that have stayed at this property have given Hotel New Grand an average rating of 9.3. You can look up on more detailed customer ratings, and remarks for this property down in the review section.

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.

The nearest airport to Hotel New Grand is Haneda Airport, 17.0 km away.

Wake up to an amazing continental breakfast at Hotel New Grand. Visitors can enjoy breakfast offered with an additional charge of 4500 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

More about Hotel New Grand

More about Hotel New Grand

Experience Timeless Elegance at Hotel New Grand in Yokohama

Nestled just 0.2 kilometers from Yokohama's vibrant city center, Hotel New Grand offers guests an exquisite blend of historic charm and modern comfort. Established in 1927 and beautifully renovated in 2013, this iconic hotel has been a symbol of hospitality for nearly a century. With its prime location, just a 25-minute drive from the airport, travelers can enjoy seamless access to the city's top attractions while relaxing in a luxurious setting. Boasting 230 elegantly appointed rooms, Hotel New Grand caters to both leisure and business travelers. Check-in begins at 5:00 PM, and guests are kindly requested to check out by 11:00 AM. The hotel warmly welcomes families, allowing children aged 1 and below to stay free of charge, making it an ideal choice for those traveling with little ones. Experience the perfect combination of historic grandeur and contemporary amenities at this distinguished Yokohama landmark.

Endless Entertainment at Hotel New Grand

Hotel New Grand in Yokohama, Japan, offers a plethora of entertainment facilities to ensure that guests have an unforgettable stay. The hotel boasts a variety of shops where visitors can indulge in retail therapy and find unique souvenirs to take home. Whether you're looking for a trendy fashion boutique or a charming gift shop, Hotel New Grand has it all. For those seeking relaxation and pampering, the hotel features a luxurious salon and massage services. Treat yourself to a rejuvenating massage or indulge in a beauty treatment at the salon, leaving you feeling refreshed and revitalized. The hotel's beautifully landscaped garden provides a tranquil oasis in the heart of the city. Take a leisurely stroll through the lush greenery, enjoy a picnic, or simply unwind with a good book. The garden offers a serene retreat from the bustling city, perfect for finding inner peace and tranquility. After a day of exploring Yokohama, head to the hotel's bar for a delightful evening of entertainment. Sip on expertly crafted cocktails, savor delicious snacks, and enjoy live music performances in a sophisticated and vibrant atmosphere. With its array of entertainment facilities, Hotel New Grand ensures that guests have an unforgettable experience filled with relaxation, indulgence, and entertainment.

Modern Convenience at Hotel New Grand

Hotel New Grand in Yokohama, Japan, offers a range of convenience facilities to ensure a comfortable and hassle-free stay. With services like laundry service, dry cleaning, and daily housekeeping, guests can enjoy the luxury of having their clothes cleaned and pressed without leaving the hotel. The hotel also provides luggage storage, allowing guests to explore the city without worrying about their belongings. For those who prefer to dine in the comfort of their rooms, room service is available, offering a delectable selection of dishes delivered right to the doorstep. Safety deposit boxes are provided for guests to securely store their valuables, providing peace of mind during their stay. The friendly and knowledgeable concierge is always ready to assist with any inquiries or travel arrangements, ensuring that guests have a seamless experience. In today's connected world, staying connected is essential. Hotel New Grand offers both Wi-Fi in public areas and free Wi-Fi in all rooms, allowing guests to easily stay connected with their loved ones or catch up on work. For guests who smoke, there is a designated smoking area available. With these modern convenience facilities, Hotel New Grand ensures that every guest's needs are met and that they have a truly enjoyable stay in Yokohama.

Convenient Transport Facilities at Hotel New Grand

Hotel New Grand in Yokohama, Japan offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. For those looking to explore the city at their own pace, the hotel provides car hire services, allowing visitors to easily navigate Yokohama's vibrant streets and attractions. With a car at your disposal, you can effortlessly discover the iconic Yokohama Landmark Tower, stroll along the picturesque Yamashita Park, or visit the captivating Yokohama Chinatown. Additionally, Hotel New Grand offers an onsite car park for guests who prefer to bring their own vehicles. Whether you are traveling by car for business or leisure, this facility provides peace of mind knowing that you have a secure and convenient place to park. Please note that car park charges are applied, ensuring that your vehicle is safely accommodated during your stay. With these transport facilities available, Hotel New Grand strives to make your travel experience in Yokohama as seamless and enjoyable as possible.

Modern Comfort and Convenience at Hotel New Grand

Hotel New Grand in Yokohama, Japan offers a range of exceptional room facilities that ensure a comfortable and convenient stay for all guests. Each room is equipped with air conditioning, allowing you to adjust the temperature to your preference and create a perfect atmosphere for relaxation. When you want to unwind and enjoy some entertainment, you can make use of the in-house movies available in your room. Sit back, relax, and enjoy a variety of films and shows from the comfort of your own space. To cater to your grooming needs, a hair dryer is provided in every room, ensuring that you can easily style your hair before heading out to explore the vibrant city of Yokohama. For your entertainment, a television with satellite/cable TV is also available, allowing you to catch up on your favorite shows or stay updated with the latest news. Additionally, a mini bar is provided, stocked with a selection of refreshing beverages and snacks, perfect for indulging in a quick treat without leaving the comfort of your room. Lastly, a refrigerator is also included, providing a convenient storage space for any perishable items or drinks you may have. With these excellent room facilities, Hotel New Grand ensures that your stay in Yokohama is both comfortable and enjoyable.

Indulge in Culinary Delights at Hotel New Grand

At Hotel New Grand in Yokohama, Japan, guests can experience a delightful culinary journey without even stepping out of the hotel. With a coffee shop, a restaurant, and room service available, there are plenty of options to satisfy every palate. Start your day with a delicious continental breakfast at the hotel's coffee shop. Savor freshly brewed coffee, a selection of pastries, and a variety of continental dishes to kickstart your morning on a high note. The coffee shop offers a cozy and inviting ambiance, perfect for enjoying a leisurely breakfast or catching up with friends over a cup of hot coffee. For a more formal dining experience, head to the hotel's restaurant. Indulge in a delectable array of international and Japanese cuisine expertly prepared by the talented chefs. From traditional sushi and sashimi to mouthwatering steaks and pasta dishes, there is something to please every taste bud. The elegant setting of the restaurant provides a sophisticated atmosphere for a memorable dining experience. If you prefer to dine in the comfort of your own room, take advantage of the convenient room service offered by the hotel. Choose from an extensive menu featuring a wide range of dishes and have them delivered right to your doorstep. Whether you're craving a late-night snack or a full-course meal, the room service at Hotel New Grand ensures that you can enjoy a satisfying dining experience at any time of the day. With daily housekeeping services, you can rest assured that your dining area will always be clean and tidy. The dedicated staff at Hotel New Grand goes above and beyond to ensure that your dining experience is not only delicious but also hassle-free. Indulge in culinary delights and experience the finest dining options at Hotel New Grand. From the cozy coffee shop to the elegant restaurant and convenient room service, this hotel offers a range of dining facilities to cater to every guest's preferences.

Luxurious and Diverse Room Options at Hotel New Grand in Yokohama

Experience comfort and elegance with a wide selection of rooms at Hotel New Grand, from stylish twin and double rooms to spacious suites, all designed to cater to your preferences. Whether you choose the charming Tower Building Bay View Rooms, the high-floor Twin Rooms, or the elegant Suites, each space offers a unique blend of sophistication and comfort. For those seeking breathtaking views, the Bay View Rooms provide stunning vistas, while the Suites offer ample space for a truly luxurious stay. With options including non-smoking, smoking, and newly renovated rooms, guests can select the perfect accommodation to match their needs and preferences. Booking your stay through Agoda ensures you receive the best prices available, making your Yokohama visit both affordable and hassle-free. Enjoy a seamless booking experience with easy-to-navigate options and exclusive deals that guarantee value for your money. Whether you're traveling for business or leisure, securing your ideal room at Hotel New Grand on Agoda means a smooth, stress-free process, so you can focus on enjoying your time in this vibrant city.

Discover the Vibrant Charm of Yokohama's Chinatown

Step into the enchanting world of Yokohama's Chinatown, one of the largest and most vibrant Chinatowns in the world. Nestled just a stone's throw away from Hotel New Grand, this bustling enclave is a feast for the senses, brimming with colorful storefronts, aromatic street food stalls, and lively markets. As you wander through the ornate red and gold gates, you'll be greeted by the tantalizing scents of freshly steamed dumplings, savory bao, and sweet mooncakes, inviting you to indulge in a culinary adventure unlike any other. The vibrant atmosphere is further enhanced by the sounds of laughter, chatter, and the occasional street performer, making every visit a delightful experience. Beyond the delicious food, Yokohama's Chinatown is steeped in rich history and culture, with its roots dating back to the mid-19th century. As you explore the area, you will encounter beautifully decorated temples, such as Kanteibyo, dedicated to the Chinese god of prosperity. The intricate architecture, adorned with colorful carvings and intricate details, offers a glimpse into the spiritual heart of the community. Don't miss the chance to participate in traditional festivals, such as the Chinese New Year celebrations, where the streets come alive with vibrant parades, lion dances, and fireworks, showcasing the lively spirit of this unique neighborhood. Whether you're a food lover, a culture enthusiast, or simply seeking a vibrant atmosphere, Yokohama's Chinatown promises an unforgettable experience.

Getting to Hotel New Grand from Nearby Airports

Traveling to Hotel New Grand from the nearest airports is a seamless experience, allowing you to dive into the vibrant atmosphere of Yokohama with ease. The closest major airport is Haneda Airport, located approximately 20 kilometers away. From Haneda, you can take the Tokyo Monorail to Hamamatsucho Station, then transfer to the JR Keihin-Tohoku Line, which will take you directly to Yokohama Station. Once you arrive at Yokohama Station, it's just a short taxi ride or a leisurely 15-minute walk to the hotel, where you can enjoy stunning views of the waterfront and the iconic Yokohama skyline. Alternatively, if you're arriving at Narita International Airport, which is about 80 kilometers from the hotel, you can take the Narita Express train to Tokyo Station. From there, switch to the JR Tokaido Line, which will take you directly to Yokohama Station. The journey may take a little longer, but it offers a scenic route through the beautiful Japanese countryside. Upon reaching Yokohama Station, a quick taxi ride will bring you to the doorstep of Hotel New Grand, where you can unwind in luxurious accommodations amidst the rich cultural tapestry of Chinatown.

Exploring Yokohama's Vibrant Landmarks and Attractions

Nestled in the heart of Yokohama, Hotel New Grand offers easy access to a plethora of captivating landmarks and attractions. Immerse yourself in the vibrant atmosphere of Yokohama Chinatown, one of the largest Chinatowns in the world. Indulge in an array of mouthwatering Chinese cuisine, explore the colorful streets lined with traditional shops, and experience the annual Lantern Festival that illuminates the area with its mesmerizing beauty. For a taste of history and culture, head to Yokohama Red Brick Warehouse. Originally used as customs buildings, these charming red brick structures have been transformed into a popular shopping and entertainment complex. Browse through an eclectic mix of boutique stores, dine at waterfront restaurants, or catch a live performance at the event space. Another must-visit landmark is Yokohama Minato Mirai 21, a futuristic waterfront district that showcases the city's modernity. Take a stroll along the waterfront promenade, admire the stunning skyline from the observation deck of the Landmark Tower, or enjoy shopping and dining at the numerous malls and restaurants in the area. Nature enthusiasts will be delighted by the picturesque Yamashita Park, a waterfront park that offers breathtaking views of Yokohama Bay. Take a leisurely walk along the promenade, relax on the grassy lawns, or enjoy a picnic while soaking in the serene atmosphere. For a unique and interactive experience, visit the Cup Noodles Museum Yokohama. Discover the history of instant ramen noodles, create your own personalized cup noodle, and explore the museum's exhibits that showcase the evolution of this beloved Japanese food. For a taste of maritime charm, explore the Osanbashi Yokohama International Passenger Terminal. This stunning cruise ship terminal offers panoramic views of Yokohama Bay, and its rooftop garden is the perfect spot to admire the sunset. If you're looking for tranquility amidst the bustling city, escape to the enchanting Sankeien Gardens. This traditional Japanese garden features beautiful seasonal flowers, historic buildings, and peaceful walking paths. Thrill-seekers shouldn't miss the Yokohama Hakkeijima Sea Paradise, an amusement park and aquarium complex. Enjoy thrilling rides, encounter marine animals, and watch captivating shows that will leave you in awe. For ramen lovers, a visit to the Shin-Yokohama Ramen Museum is a must. Explore the museum's replica streets that recreate the atmosphere of Tokyo in the 1950s, and savor delicious bowls of ramen from various regions of Japan. Finally, don't forget to marvel at the Yokohama Landmark Tower, an iconic skyscraper that dominates Yokohama's skyline. Take a high-speed elevator to the observation deck for panoramic views of the city and beyond. With its prime location, Hotel New Grand offers the perfect base to explore these captivating landmarks and attractions in Yokohama, ensuring an unforgettable stay in this vibrant city.

Convenient Public Transport Stations near Hotel New Grand

Hotel New Grand in Yokohama, Japan, boasts a prime location with easy access to several public transport stations. Travelers staying at this elegant hotel will find themselves just a short distance away from Minatomirai Subway Station, Tobe, Shin Yokohama Subway Station, Kannai Train Station, Shin-Shibaura, Higashi-Hakuraku Station, Higashi-Totsuka, Hoshikawa, Tsuzuki Fureai no Oka Subway Station, and Nihon Odori Train Station. The proximity to these stations makes exploring Yokohama and its surrounding areas a breeze. Whether you're heading to the bustling Minatomirai district for shopping and entertainment or planning a day trip to Tokyo, the convenience of these public transport options ensures a seamless travel experience. With the subway and train stations within walking distance, guests can easily navigate through the city and discover its vibrant culture, historical landmarks, and delicious culinary delights. Hotel New Grand truly offers the perfect base for both leisure and business travelers seeking to explore Yokohama and beyond.

Diverse Culinary Experiences at Hotel New Grand

Hotel New Grand is surrounded by a wide array of restaurants that cater to every palate. For a taste of authentic Japanese cuisine, guests can visit Saikoushinkan and savor traditional dishes prepared with the freshest ingredients. Manchinro, a renowned Chinese restaurant, offers delectable Cantonese and Szechuan specialties that are sure to tantalize the taste buds. KatsuRetsuan Bashamichi Main Store is a must-visit for those craving crispy and flavorful tonkatsu. For a quick and satisfying meal, KADOHEI Tsuketen Soba serves up delicious soba noodles in a cozy setting. Guests can also indulge in the famous Tenshinpo omelette rice at Manchinro Tenshinpo. Keitokuchin offers a fusion of Japanese and Western flavors, while Sisiliya delights with its Italian cuisine. For a taste of international cuisine, bills Yokohama Red Brick Warehouse is a popular choice, known for its mouthwatering dishes made with locally sourced ingredients. Midtown BBQ Yokohama is a haven for meat lovers, serving up juicy steaks and tender grilled meats. Jukeihanten Shinkan1F is a must-visit for fans of authentic Chinese cuisine, with its extensive menu of classic dishes. With such a diverse range of dining options just steps away, guests at Hotel New Grand are sure to have a culinary adventure during their stay.

Shop 'til You Drop at Yokohama's Best Shopping Landmarks

Hotel New Grand is conveniently located near some of Yokohama's most popular shopping landmarks. Just a short stroll away, you'll find FAUCHON Takashimaya Yokohama Store, a haven for foodies offering a wide range of gourmet delights. If you're in the mood for some retail therapy, head to Minato Mirai Tokyu Square or Sogo Yokohama, where you can explore a variety of high-end fashion brands and department stores. For a taste of traditional Japanese culture, Kurumaya Gofukuten is the place to go, offering a selection of beautiful kimono fabrics and accessories. If you're looking for unique and affordable items, don't miss the Asian Spice Market or Daiso Shop Isezakicho. And for those who love a good bargain, Mosaic Mall Kohoku and Yokohama Vivre are the perfect destinations. With so many shopping options just steps away from the hotel, you'll be spoilt for choice!

Luxury Accommodation at Hotel New Grand: Unparalleled Value in Yokohama

Indulge in the epitome of luxury without breaking the bank at Hotel New Grand in Yokohama, Japan. With an average room price of just $224, this opulent hotel offers unbeatable value compared to the average price of a hotel room in Yokohama, which stands at $118. Step into a world of elegance and sophistication as you enter the grand lobby of Hotel New Grand. The spacious rooms are tastefully decorated with a blend of traditional Japanese aesthetics and modern comforts, ensuring a memorable stay for every guest. From the plush bedding to the state-of-the-art amenities, no detail is overlooked in providing a truly luxurious experience. Whether you are traveling for business or leisure, Hotel New Grand offers a range of room options to suit your needs. Choose from cozy standard rooms to expansive suites, each designed to provide a haven of tranquility amidst the bustling city. With the average price of a room at Hotel New Grand, you can enjoy the pinnacle of luxury at an affordable price, making it the perfect choice for discerning travelers seeking an unforgettable stay in Yokohama.

Elegant, Beautiful, and Historic: A Wonderful Stay at Hotel New Grand

Hotel New Grand in Yokohama is highly recommended for its excellent location and highly friendly staff. With its elegant, beautiful, and historic ambiance, this lovely and gracious hotel offers impeccable service to its guests. The comfortable beds and clean bathrooms make for a truly comfortable stay. The staff are known for being helpful and friendly, ensuring that guests feel welcomed and well taken care of. The rooms are not only clean and comfortable but also offer awesome views of the surroundings. With excellent size rooms and facilities, Hotel New Grand is a top choice for anyone visiting Yokohama.

Unforgettable Experiences Await at Hotel New Grand in Yokohama

Discover a world of exceptional hospitality and unforgettable experiences at Hotel New Grand in Yokohama, Japan. With its outstanding customer ratings and exceptional staff performance, this hotel is a true gem in the heart of the city. One of the standout features of Hotel New Grand is its impeccable cleanliness. With a remarkable rating of 9.2 for cleanliness, guests can expect pristine and well-maintained rooms and public areas throughout their stay. Whether you're enjoying a relaxing soak in the luxurious bathroom or unwinding in the comfortable bed, you can rest assured that every corner of your room will be spotless. The attention to detail and commitment to cleanliness at Hotel New Grand truly sets it apart from other hotels in the area. Another highlight of this hotel is its prime location, which has earned it an impressive rating of 9.4. Situated in the heart of Yokohama, guests are just steps away from a myriad of attractions, shopping districts, and dining options. Whether you want to explore the vibrant streets of Chinatown, take a leisurely stroll along the picturesque waterfront, or immerse yourself in the local culture at the nearby Minato Mirai area, everything is within easy reach. With such a convenient location, guests can make the most of their time in Yokohama and create lasting memories. Lastly, the staff performance at Hotel New Grand is nothing short of exceptional, with a rating of 9.5. From the moment you step foot into the hotel, you'll be greeted with warm smiles and a genuine desire to make your stay as comfortable and memorable as possible. The attentive and friendly staff are always ready to assist with any requests or recommendations, ensuring that every guest feels like a VIP. Whether you need assistance with arranging transportation, booking tickets to local attractions, or simply seeking advice on the best places to visit, the staff at Hotel New Grand will go above and beyond to exceed your expectations. With its outstanding customer ratings for cleanliness, location, and staff performance, Hotel New Grand is the perfect choice for travelers seeking a truly exceptional stay in Yokohama. Experience the epitome of Japanese hospitality and create unforgettable memories at this remarkable hotel.

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Amenities and facilities

Excellent8.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car

Food and dining

Restaurants on site
パノラミックレストラン ル・ノルマンディ
  • Cuisine: French
  • Menu: Buffet
イル・ジャルディーノ
  • Cuisine: Italian
  • Menu: Buffet
ザ・カフェ
  • Cuisine: European
  • Menu: Buffet
ラ・テラス
  • Cuisine: British
  • Menu: Buffet
シーガーディアンII
  • Menu: Buffet
熊魚菴 たん熊北店
  • Cuisine: Japanese
  • Menu: Buffet

Location

10 Yamashita-cho Naka-ku, Chinatown, Yokohama, Japan, 231-8520

Exceptional9.4

Location

Airports
  • Haneda Airport (HND)
    16.6 km 25 min drive
  • Narita International Airport (NRT)
    76.4 km 1.3 hour drive
Public transportation
  • Motomachi Chukagai Train Station
    310 m
  • Nihon Odori Train Station
    640 m
Hospital or clinic
  • The Bluff Clinic
    900 m
Shopping
  • Yokohama Motomachi Shopping Street
    400 m
Convenience store
  • Family Mart
    160 m
Cash withdrawal
  • ATM
    370 m

What's nearby

Popular landmarks
  • Yamashita Park
    90 m
  • Yokohama Chinatown
    400 m
  • Osanbashi Yokohama International Passenger Terminal
    640 m
  • Yokohama Red Brick Warehouse
    1.1 km
  • Cup Noodles Museum Yokohama
    1.5 km
  • Yokohama Landmark Tower
    1.9 km
  • Yokohama Minato Mirai 21
    2.1 km
  • Sankeien Gardens
    3.2 km
  • Shin-Yokohama Ramen Museum
    7.9 km
  • Yokohama Hakkeijima Sea Paradise
    12.0 km
Nearby landmarks
  • Bar Sea Guardian II
    30 m
  • Former England Nanabankan Building
    80 m
  • Yamashita Park
    90 m
  • Water Guardian Statue
    90 m
  • World Festa Yokohama
    100 m
  • Yokohama Media and Communications Center
    110 m
  • Choyomon
    150 m
  • Yokohama Marine Tower
    180 m
  • ChinaTown80
    210 m
  • Goku1
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-0 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that non-smoking/smoking room request shall be made in advance by leaving the request in the "Special request" box upon making reservation. Special Request nevertheless does not always guarantee the room availabilities.
  • When booking for 3 adults, twin beds and an extra bed will be provided.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center0.2 km
  • Travel time to airport (minutes)25
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)4500 JPY
The property
  • Year property opened1927
  • Number of floors18
  • Room voltage100
  • Number of rooms 230
  • Most recent renovation2013
  • Non-smoking rooms/floorsno
  • Number of restaurants4
  • Number of bars/lounges1
Parking
  • Daily parking fee1500 JPY

Reviews of Hotel New Grand from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.0

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 10
  • 9.2
  • 10
  • 8.8
  • 6.8
  • 6.4
  • 10
  • 8.0
  • 10

Most recent

  • Service score 9.5 out of 10 and is a high score in Yokohama
    Service9.5
  • Location score 9.4 out of 10
    Location9.4
  • Cleanliness score 9.2 out of 10 and is a high score in Yokohama
    Cleanliness9.2
  • Room comfort and quality score 9.2 out of 10 and is a high score in Yokohama
    Room comfort and quality9.2
  • Value for money score 9 out of 10 and is a high score in Yokohama
    Value for money9.0
  • Facilities score 8.8 out of 10 and is a high score in Yokohama
    Facilities8.8
High score for Yokohama

Rating

9+ Exceptional (1,651)
8-9 Excellent (301)
7-8 Very Good (203)
6-7 Good (54)
<6 Below Expectation (53)

Review summary

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Located near popular tourist spots and transport options, this hotel is a convenient choice for travelers. Reviews praise the excellent and friendly staff who provide helpful service. The historical ambiance and beautiful views of the bay, Marine Tower, Yamashita Park, and skyline add to the charm of the hotel. Guests can enjoy spacious and comfortable sea-view rooms with large windows. Good value for money with guests raving about the Japanese breakfast and restaurant food.

Occasional slow service at front desk, but overall good experience during stay.

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Showing 2,262 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    John from Japan
    Couple
    Twin Room (Standard Floor, Tower Wing)
    Stayed 1 night in October 2025

    “Pricey but Nice”

    To celebrate my wife's birthday we took an overnight trip to Yokohama and stayed in the "newish" Tower building. We hadn't been there to that hotel for many years and it has had quite a makeover. The staff is impressive with its collective desire to provide top-level service in a friendly, polite manner. The twin room was US$400.00 for the one night, clean, in excellent condition and had a very nice view of the northern part of the harbor. Chinatown and the Motomachi shopping district are both in easy walking distancesand the waterfront park is right across the street, where there was a festival taking place. We had a lovely time.

    Reviewed October 13, 2025
  2. 10.0
    Exceptional
    TOMOYO from Japan
    Solo traveler
    Main Building Single Room - Non-Smoking
    Stayed 1 night in June 2025

    “Beyond admiration”

    Just before arrival, caught in a sudden rain, I was a bit flustered at the entrance. However, thanks to the doorman’s casual conversation, I was smoothly attended from the entrance to the front desk, checked in, and guided to my room in the old building by the staff. Exploring the hotel, I went up to the second floor via the famous grand staircase and found myself in the lobby of the old building. I was captivated by the mysterious and beautiful lobby that changes its atmosphere depending on the weather and time of day, and I found myself passing through the lobby numerous times. After taking a stroll in Yamashita Park, which looked lovely after the rain, and having a meal in Chinatown, I resolved to go to Sea Guardian II. Since I was wearing a kimono, I was escorted to a spacious sofa seat in the back, where the staff remarked, “It’s a full moon today, so you are wearing a moon-themed obi, aren’t you? It’s lovely.” I was very happy they noticed that. Unfortunately, I couldn’t have any alcohol, but I enjoyed a platter of Yokohama and pickles. When I asked for a cocktail related to the full moon for my second drink, they brought me a cocktail arranged to be pink, saying, “Tonight is the Strawberry Moon, so I have adapted the Blue Moon cocktail to this color.” It was very delicious, and I spent a luxurious moment that filled my heart. When I asked a staff member at the cloakroom to take a photo of me on the grand staircase, they kindly agreed, and I was glad I had the courage to ask and capture a commemorative photo. The next day, I woke up early and took a walk in Yamashita Park in the morning. For breakfast, I enjoyed a Monte Cristo sandwich with the best view at Le Normandie. My seat wasn't right by the window, but it was a table where I could feel the panoramic scenery all around. The view can be enjoyed from any seat. I also appreciated the wonderful consideration of the hall staff, which allowed me to indulge in a leisurely morning. During checkout, they asked, “Did you have a relaxing time?” I replied, “Yes, very much. I was looking forward to my stay.” They then said, “That’s the most important thing. If you have plans afterward, we can hold your luggage for you. What would you like to do?” So, taking their kind offer, I left my luggage and headed to Sankeien Garden. During my stay, it felt like a pleasant time was flowing in everything. I would love to return to this wonderful hotel that shows me a world beyond my dreams.

    Reviewed June 15, 2025
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  3. 8.4
    Excellent
    Derek from Japan
    Couple
    Twin Room (Triple Room, Standard Floor, Tower Wing)
    Stayed 1 night in February 2025

    “Don't miss out on the Japanese breakfast ”

    I am reticent to say the Japanese breakfast is GREAT because I do not want to discover it over run on our next visit but it is too good to be so selfish. The food is classic Japanese & very delicious, staff top notch & the view of the garden wonderful. 10/10 The only suggestion I could offer is to have a little more to offer in the self serve drinks. Also , as I have seen in many places & wondered why but now I know , a basic dress code seems necessary. In such a beautiful place where the service staff dress in crisp , clean classic black & white formal wear & most patron neatly dress, we were seated next to a socially fragile, overly muscular , bodybuilder who seemed to make far too many trips to the drink bar so all could notice his Golds gym black singlet & track pants. In such a beautiful restaurant it just spoilt the atmosphere.

    Reviewed May 15, 2025
  4. 10.0
    Exceptional
    keiko from Japan
    Solo traveler
    Main Building Single Room - Non-Smoking
    Stayed 1 night in July 2025

    “Recovery in a comfortable room.”

    I wanted to spend some time alone, so I went to New Grand. I checked in early and played around Minato Mirai and Ishikawacho before slowly “coming home.” The single room in the main building is old but clean and adequate. I don't care for the view, but the table and chairs are well-maintained and have a solid build that feels comfortable. There was a coffee machine, coffee, and bottled water available. After getting out of the incredibly comfortable bed, I dozed off on the sofa while watching TV after breakfast. Check-out is at 11, the staff is kind and reassuring, so I relaxed and happily headed out to Chinatown.

    Reviewed July 30, 2025
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  5. 9.2
    Exceptional
    Hiroki from Japan
    Couple
    Tower Building Twin Room - Smoking
    Stayed 1 night in August 2025

    “A Dream Stay at a Timeless Classic”

    I had always dreamed of staying at Hotel New Grand since my student days, and finally that dream came true. While some facilities show their age, the charm and history of this classic hotel more than make up for it. Breakfast was delightful—the omelet in particular stood out, and the staff’s professional service made the experience even more memorable. The location is perfect, with Chinatown, Yamashita Park, and the subway station all just a short walk away. This is a hotel that makes you want to come back again.

    Reviewed September 02, 2025
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