2024

Hotel Santika Pandegiling Surabaya

3 stars out of 5
Jalan Pandegiling no. 45, Surabaya Center, Surabaya, Indonesia, 60264

Discover Hotel Santika Pandegiling Surabaya, perfect for two travelers seeking convenience and value. Enjoy easy access to shopping malls, local markets, and cultural landmarks. Indulge in exclusive facilities, including a world-class restaurant, cocktail bar, rejuvenating spa, and exciting guided tours. Modern rooms with air conditioning, Wi-Fi and in-room safe. Explore nearby landmarks like Tunjungan Plaza and Monkasel. Hotel Santika Pandegiling offers clean rooms, friendly staff, and great value for a memorable stay in Surabaya. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Inside city center

Front desk [24-hour]

Airport transfer

Great Breakfast

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

Massage

This property is in high demand!

21 travelers have booked today.

Service 8.7
Cleanliness 8.5
Location 8.5
Value for money 8.5

Based on 2,250 verified reviews

Service

8.7

Cleanliness

8.5

Location

8.5

Value for money

8.5

Facilities

8.2

Room comfort and qua...

8.1

See map

8.5Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Monkasel (Submarine Monument)
1.1 km
Tunjungan Plaza
1.5 km
Bungkul Park
1.6 km
Surabaya's Zoo
2.2 km
Surabaya Town Square
2.2 km
Closest landmarks
Monumen Perjuangan POLRI
370 m
Pasar Pandegiling
540 m
Embassy of the United States
550 m
Consulate of Canada
590 m
Miracle Aesthetic Clinic Thamrin
620 m

Good to know

Value for money8.5
Location rating8.5
Nearest airportJuanda International Airport (SUB)
Distance to airport12.4 km

Rooms available at Hotel Santika Pandegiling Surabaya

Excellent
Room comfort & quality

8.1

Deluxe Room Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Room King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Deluxe Executive King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Deluxe Executive Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Room
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Executive Room King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Executive Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds or 1 king bed
Enter dates to see prices
Copy of Quarantine Packages - Deluxe Room King
...
  • Room size: 28 m²/301 ft²
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King Room
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • 1 super king bed
Enter dates to see prices

Frequently asked questions

What public parks are in close proximty of Hotel Santika Pandegiling Surabaya?

While residing at Hotel Santika Pandegiling Surabaya, cherish your morning or evening walk at nearby park which include Taman Keputran, Taman Persahabatan, and Taman Karimun Jawa.

When was Hotel Santika Pandegiling Surabaya built?

Hotel Santika Pandegiling Surabaya was built in 1996.

How many floors does Hotel Santika Pandegiling Surabaya have?

Hotel Santika Pandegiling Surabaya has a total of 9 floors.

At what time of the year is Hotel Santika Pandegiling Surabaya most popular?

Hotel Santika Pandegiling Surabaya's most popular month where verified guests have stayed the most is in April.

What was the average room rate for Hotel Santika Pandegiling Surabaya been in the past month?

The average room rate for Hotel Santika Pandegiling Surabaya in the past month is 396152.59 IDR, compared to city's average of 283664.82 IDR.

In which languages can Hotel Santika Pandegiling Surabaya's employees communicate?

Hotel Santika Pandegiling Surabaya can converse up to 2 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What is the verified guest review consensus about Hotel Santika Pandegiling Surabaya's food?

68.0% of our verified guest evaluations have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Hotel Santika Pandegiling Surabaya down in the review.

What is the average rating that past Business travelers' have given to Hotel Santika Pandegiling Surabaya?

Past business travelers that have stayed at this property have given Hotel Santika Pandegiling Surabaya an average rating of 8.1. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Hotel Santika Pandegiling Surabaya?

Past couple travelers that have stayed at this property have given Hotel Santika Pandegiling Surabaya an average rating of 8.7. You can look up on more specific customer critiques, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Families with older children have given to Hotel Santika Pandegiling Surabaya?

Past families with older children that have stayed at this property have given Hotel Santika Pandegiling Surabaya an average rating of 8.6. You can check out more specific customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Hotel Santika Pandegiling Surabaya?

Past group travelers that have stayed at this property have given Hotel Santika Pandegiling Surabaya an average rating of 8.5. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

More about Hotel Santika Pandegiling Surabaya

More about Hotel Santika Pandegiling Surabaya

Experience Comfort and Convenience at Hotel Santika Pandegiling Surabaya

Welcome to Hotel Santika Pandegiling Surabaya, a charming 3-star hotel located in the vibrant city of Surabaya, Indonesia. With its convenient location and a wide range of amenities, this hotel is the perfect choice for both business and leisure travelers. Built in 1996 and last renovated in 2010, Hotel Santika Pandegiling Surabaya offers a comfortable and contemporary setting for your stay. With a total of 124 well-appointed rooms, you can expect a relaxing and enjoyable experience during your visit. Each room is tastefully decorated and equipped with modern amenities to ensure your utmost comfort. Check-in time at Hotel Santika Pandegiling Surabaya starts from 02:00 PM, allowing you to settle in and start your stay at your own pace. If you're arriving by air, the hotel is conveniently located just 25 minutes away from the airport, making it easily accessible for travelers. When it's time to check-out, you have until 12:00 PM to bid farewell to this wonderful hotel. Take your time to enjoy a leisurely breakfast or simply relax in the comfort of your room before your departure. Families traveling with children will be pleased to know that Hotel Santika Pandegiling Surabaya has a child-friendly policy. Children between the ages of 3 to 11 can stay free of charge, ensuring a hassle-free and enjoyable stay for the whole family. Experience the comfort and convenience of Hotel Santika Pandegiling Surabaya during your visit to Surabaya. With its excellent location, well-appointed rooms, and child-friendly policy, this hotel is the ideal choice for a memorable stay in this bustling city.

Unwind and Indulge at Hotel Santika Pandegiling Surabaya's Entertainment Facilities

Hotel Santika Pandegiling Surabaya offers a range of entertainment facilities to ensure that guests have a truly memorable stay. Whether you're looking to relax, socialize, or pamper yourself, this hotel has it all. For those who love to shop, the hotel features a selection of on-site shops where you can find everything from souvenirs to fashion items. After a day of exploring the city, head to the bar for a refreshing drink and unwind in a cozy atmosphere. To rejuvenate your body and mind, indulge in a massage or sauna session at the hotel's spa. Let the skilled therapists work their magic and melt away any stress or tension. If you prefer a more communal experience, the shared lounge/TV area is the perfect spot to relax, catch up on your favorite shows, or mingle with other guests. Hotel Santika Pandegiling Surabaya's entertainment facilities are designed to cater to all your needs, ensuring that your stay is both enjoyable and memorable. So sit back, relax, and let the hotel's amenities take care of your entertainment needs.

Stay Active at Hotel Santika Pandegiling Surabaya's Fitness Center

Hotel Santika Pandegiling Surabaya offers a state-of-the-art fitness center to help guests stay active and maintain their fitness routines during their stay. The fitness center is equipped with modern exercise machines, free weights, and cardio equipment, ensuring that guests have everything they need for a satisfying workout. Whether you prefer to lift weights, run on the treadmill, or engage in a high-intensity interval training session, the fitness center at Hotel Santika Pandegiling Surabaya has you covered. The fitness center is spacious and well-lit, providing a comfortable and motivating environment for guests to work out. With its range of equipment and amenities, it caters to both beginners and experienced fitness enthusiasts. The friendly and knowledgeable staff are always on hand to assist guests with any questions or provide guidance on using the equipment. So, whether you're looking to maintain your fitness routine or kickstart a new one, the fitness center at Hotel Santika Pandegiling Surabaya is the perfect place to achieve your fitness goals.

Convenience Facilities at Hotel Santika Pandegiling Surabaya

Hotel Santika Pandegiling Surabaya offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals and snacks at any time of the day. The hotel also provides laundry service and dry cleaning, making it convenient for guests to keep their clothes fresh and clean throughout their stay. For added security, Hotel Santika Pandegiling Surabaya offers safety deposit boxes, allowing guests to store their valuable belongings with peace of mind. The concierge is available to assist guests with any inquiries or requests, ensuring a smooth and enjoyable stay. In today's digital age, staying connected is essential, and the hotel understands this. With Wi-Fi available in all rooms and public areas, guests can easily stay connected with their loved ones or catch up on work. Additionally, the hotel provides luggage storage and daily housekeeping services to ensure a clutter-free and tidy environment for guests. For those who prefer smoking, there is a designated smoking area within the hotel premises. Overall, Hotel Santika Pandegiling Surabaya offers a range of convenience facilities that cater to the needs of its guests, making it an ideal choice for both business and leisure travelers.

Convenient Transport Facilities at Hotel Santika Pandegiling Surabaya

Hotel Santika Pandegiling Surabaya offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, allowing guests to easily reach the hotel upon arrival in Surabaya. Whether you are traveling for business or leisure, the hotel's friendly and professional staff will be ready to assist you with your transportation needs. In addition to airport transfers, Hotel Santika Pandegiling Surabaya also offers tours to explore the vibrant city of Surabaya and its surrounding areas. Whether you want to visit historical landmarks, experience local culture, or explore the natural beauty of the region, the hotel's tour services will help you create memorable experiences. Furthermore, the hotel provides valet parking and a car park onsite, ensuring that guests have convenient options for parking their vehicles. For those who prefer to drive themselves, the hotel also offers car hire services, allowing guests to explore Surabaya at their own pace. Additionally, the hotel provides a ticket service, making it easy for guests to purchase tickets for various attractions and events in Surabaya. With these transport facilities, Hotel Santika Pandegiling Surabaya ensures that guests have everything they need for a comfortable and enjoyable stay.

Modern Comfort and Convenience at Hotel Santika Pandegiling Surabaya

Hotel Santika Pandegiling Surabaya offers a range of exceptional room facilities to ensure a comfortable and convenient stay for guests. Each room is equipped with air conditioning, allowing guests to adjust the temperature to their preference and escape the tropical heat of Surabaya. The hotel also provides bathrobes, perfect for lounging and relaxing after a long day of exploring the city. For entertainment options, guests can enjoy a selection of in-house movies on the television in their room. The satellite/cable TV ensures a wide variety of channels to choose from, catering to different preferences. Additionally, a hairdryer is provided for guests' convenience, eliminating the need to bring their own. To quench thirst and satisfy cravings, each room is equipped with a mini bar and a refrigerator. Guests can enjoy refreshing beverages and snacks without having to leave the comfort of their room. For those who prefer to stay updated with the latest news, a daily newspaper is delivered to each room, ensuring guests are well-informed during their stay at Hotel Santika Pandegiling Surabaya.

Delicious Dining Options at Hotel Santika Pandegiling Surabaya

Hotel Santika Pandegiling Surabaya offers an array of dining facilities that cater to every guest's culinary preferences. Start your day with a scrumptious breakfast at the hotel's breakfast buffet, where you can indulge in a variety of delectable options. From local Indonesian dishes to international favorites, there is something for everyone to enjoy. For a quick pick-me-up or a casual meeting, head to the coffee shop, where you can savor freshly brewed coffee, teas, and a selection of light bites. If you prefer the convenience of dining in your room, take advantage of the 24-hour room service, which offers a diverse menu of dishes delivered straight to your doorstep. For those seeking a more formal dining experience, the hotel's restaurant is the perfect choice. With its elegant ambiance and attentive service, you can relish a wide range of culinary delights prepared by skilled chefs. Additionally, the hotel also boasts a halal restaurant, ensuring that guests with specific dietary requirements are well taken care of. Whether you are looking for a hearty breakfast, a quick snack, or a memorable dining experience, Hotel Santika Pandegiling Surabaya has it all. With its diverse dining facilities, you are guaranteed a delightful culinary journey throughout your stay.

Experience Comfort and Luxury at Hotel Santika Pandegiling Surabaya

Hotel Santika Pandegiling Surabaya offers a range of stylish and spacious rooms to cater to every traveler's needs. Choose from the Deluxe Executive King room, featuring a comfortable King Bed, or the Deluxe Executive Twin room, offering two cozy Single Beds. For a truly indulgent stay, opt for the Deluxe Room King, providing a luxurious King Bed, or the Deluxe Room Twin, perfect for those traveling with a companion. With all rooms spanning 28 square meters, guests can enjoy ample space to relax and unwind after a day of exploring Surabaya. Booking your stay at Hotel Santika Pandegiling Surabaya through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's extensive network and partnerships, you can be confident that you are getting the most competitive rates available. Additionally, Agoda's user-friendly platform allows you to easily compare room types, check availability, and make secure reservations in just a few clicks. Take advantage of Agoda's seamless booking process and secure your dream room at Hotel Santika Pandegiling Surabaya today!

Discover the Vibrant Surabaya Center

Located in the heart of Surabaya, Indonesia, Hotel Santika Pandegiling Surabaya offers easy access to the vibrant Surabaya Center. This bustling area is known for its lively atmosphere, diverse culinary scene, and excellent shopping opportunities. Surabaya Center is a melting pot of cultures, where traditional Indonesian heritage blends seamlessly with modern influences. Take a stroll through the streets and immerse yourself in the rich history of the city. Visit the iconic red-brick building of Grahadi Mansion, the official residence of the Governor of East Java, and marvel at its colonial architecture. Food enthusiasts will be delighted by the wide array of culinary options available in Surabaya Center. From street food stalls serving local delicacies like soto ayam (chicken soup) and pecel (vegetable salad with peanut sauce) to upscale restaurants offering international cuisines, there is something to satisfy every palate. Shopaholics will be in paradise at Surabaya Center, with its numerous shopping malls and markets. Explore the vibrant Tunjungan Plaza, one of the largest shopping centers in Southeast Asia, where you can find everything from high-end fashion brands to local handicrafts. For a more traditional shopping experience, head to Pasar Genteng, a bustling market where you can haggle for unique souvenirs and fresh produce. After a day of exploring Surabaya Center, retreat to the comfort of Hotel Santika Pandegiling Surabaya. With its convenient location and excellent facilities, including comfortable rooms, a rooftop pool, and a fitness center, this hotel is the perfect base for your Surabaya adventure.

Convenient Transportation Options from Surabaya Airports to Hotel Santika Pandegiling Surabaya

When it comes to traveling from the airports near Surabaya, Indonesia to Hotel Santika Pandegiling Surabaya, you have several convenient transportation options to choose from. If you arrive at Juanda International Airport, the closest airport to Surabaya, you can easily reach the hotel by taxi or private car. The journey from the airport to the hotel takes approximately 30 minutes, depending on the traffic. Taxis are readily available at the airport and offer a comfortable and hassle-free way to reach your destination. Alternatively, you can also pre-book a private car transfer for a more personalized experience. Another option is to take advantage of the hotel's airport transfer service. By arranging this service in advance, a professional driver will be waiting for you at the airport to take you directly to Hotel Santika Pandegiling Surabaya. This option provides convenience and peace of mind, especially if you are unfamiliar with the area or traveling with a lot of luggage. No matter which transportation option you choose, you can look forward to a pleasant and convenient journey from the airport to Hotel Santika Pandegiling Surabaya, where you can enjoy a comfortable stay in the heart of Surabaya Center.

Discover Surabaya's Rich Cultural Heritage and Iconic Landmarks near Hotel Santika Pandegiling Surabaya

Hotel Santika Pandegiling Surabaya is perfectly situated amidst Surabaya's most iconic landmarks and attractions, making it an ideal choice for both business and leisure travelers. Just a short distance away, you'll find the Sampoerna Museum, a captivating destination that offers a glimpse into the history of Indonesia's most famous cigarette brand. Explore the museum's exhibits and learn about the art of hand-rolled cigarettes, while immersing yourself in the rich cultural heritage of Surabaya. For those seeking architectural marvels, the Suramadu National Bridge is a must-visit landmark. Spanning across the Madura Strait, this iconic bridge connects Surabaya with the island of Madura. Marvel at the impressive engineering feat and enjoy panoramic views of the surrounding area as you cross the bridge. Nature enthusiasts will be delighted to discover Bungkul Park, a serene oasis in the heart of the city. Take a leisurely stroll along the park's lush green pathways, unwind by the lake, or simply relax in one of the many shaded areas. This park is a popular spot for locals and visitors alike, offering a peaceful retreat from the bustling city. Other notable landmarks and attractions near the hotel include Monkasel (Submarine Monument), Tugu Pahlawan, Surabaya's Zoo, Suroboyo Monument, Ampel Mosque, Muhammad Cheng Hoo Mosque, and Jembatan Merah. With such a diverse range of cultural, historical, and natural attractions in close proximity, Hotel Santika Pandegiling Surabaya is the perfect base for exploring all that Surabaya has to offer.

Convenient Public Transport Stations Near Hotel Santika Pandegiling Surabaya

Hotel Santika Pandegiling Surabaya is strategically located near several public transport stations, making it a convenient choice for travelers looking to explore Surabaya and its surroundings. Just a short distance away, guests will find Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station. For those who prefer to travel by train, Semut Train Station and Gubeng Train Station are easily accessible from the hotel. These stations provide convenient links to various destinations in Surabaya, as well as other cities in Indonesia. Whether you're planning a day trip or a longer journey, these train stations offer a hassle-free way to explore the area. If you prefer to travel by bus, the nearby Surabaya Kota and Sidotopo Train Station offer easy access to public transportation. From here, you can catch a bus to different parts of the city, including popular attractions, shopping malls, and cultural sites. Additionally, Ngagel and Pasar Turi Train Station are also within reach, providing further options for getting around Surabaya.

Indulge in a Gastronomic Adventure

Hotel Santika Pandegiling Surabaya is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Just a stone's throw away, Aiola Eatery offers a delightful fusion of Indonesian and Western cuisine, perfect for those seeking a unique gastronomic experience. For coffee enthusiasts, BONCAFE MANYAR KERTOARJO is a must-visit, serving up premium coffee blends and delectable pastries. Seafood lovers will be in heaven at Layar Seafood KH Abdul Wahab Siamin, where fresh catches are expertly prepared and served in a vibrant and lively atmosphere. Those craving authentic Medanese cuisine should not miss Apeng Kwetiau Medan - Kedung Doro, known for its mouthwatering kwetiau dishes. Sate Klopo Ondomohen Bu Asih - Walikota Mustajab is a local favorite, offering succulent coconut-infused satay that will leave you craving for more. For a taste of Surabaya's iconic soto ayam, Soto Ayam 'Cak To' Undaan Wetan is the place to go, serving up a heartwarming bowl of chicken soup that is sure to comfort your soul. Embark on a culinary adventure and try the legendary rawon at Rawon Setan - Embong Malang, known for its rich and flavorful beef soup. Soto Ambengan Pak Sadi is another popular spot for soto enthusiasts, offering a variety of soto dishes that will tantalize your taste buds. Wapo Resto - Airlangga is a charming restaurant that serves up a fusion of Indonesian and Western dishes, perfect for those seeking a diverse menu. Finally, Bon Ami Restaurant offers a cozy and intimate dining experience, serving up a selection of international dishes that will satisfy even the most discerning food connoisseurs. With such a wide range of dining options just steps away from the hotel, guests at Hotel Santika Pandegiling Surabaya will have no shortage of culinary delights to explore during their stay.

Surrounding Shopping Landmarks

Hotel Santika Pandegiling Surabaya is conveniently located near a plethora of shopping landmarks. Just a short walk away, you'll find Central Point Mall, a modern shopping complex that offers a wide range of retail stores, restaurants, and entertainment options. If you're looking for traditional Indonesian batik clothes and souvenirs, Mirota Batik is the place to go. For a unique shopping experience, head to Bratang Flower Market, where you can find an array of beautiful flowers and plants. Wisata Rasa is a must-visit for food enthusiasts, offering a variety of local delicacies and snacks. Pasar Keputran is a bustling market where you can immerse yourself in the local culture and find fresh produce and local goods. If you're in the mood for a shopping spree, Grand City Mall and Marvell City are both nearby, offering a wide selection of international and local brands. For vintage lovers, Newton Vintage Store is a treasure trove of unique clothing and accessories. Pasar Genteng is another vibrant market where you can find everything from fresh produce to clothing and electronics. Lastly, Plaza Tunjungan, one of the largest shopping malls in Surabaya, is just a short drive away, featuring a vast selection of shops, restaurants, and entertainment options. With all these shopping landmarks in close proximity, Hotel Santika Pandegiling Surabaya is the perfect choice for shopaholics and those looking to explore the vibrant shopping scene of Surabaya.

Affordable Luxury at Hotel Santika Pandegiling Surabaya

Indulge in a luxurious stay without breaking the bank at Hotel Santika Pandegiling Surabaya. With an average price of just $32 per room, this hotel offers exceptional value for money in the heart of Surabaya, Indonesia. Compared to the average price of a hotel room in the city, which stands at $28, Hotel Santika Pandegiling Surabaya provides an affordable option without compromising on quality or comfort. Step into the elegant and well-appointed rooms at Hotel Santika Pandegiling Surabaya and experience true relaxation. Each room is tastefully decorated, featuring modern amenities such as air conditioning, a flat-screen TV, a minibar, and a private bathroom. The hotel also offers complimentary Wi-Fi, allowing guests to stay connected throughout their stay. Whether you are traveling for business or leisure, Hotel Santika Pandegiling Surabaya provides a comfortable retreat at a price that won't break the bank.

Excellent Location, Friendly Staff, and Memorable Stays

Hotel Santika Pandegiling Surabaya has received outstanding customer reviews for its excellent location, friendly staff, and memorable stays. Guests have praised the hotel for its great breakfast, well-designed modern rooms, and relaxing atmosphere. The staff is highly commended for their friendliness and helpfulness, ensuring that guests feel welcome and taken care of. Many guests have also mentioned that this hotel stands out among others they have stayed in during their trip to Indonesia. With its top-notch service and wonderful breakfast experience, Hotel Santika Pandegiling Surabaya is a favorite among travelers and a must-stay destination in Surabaya.

Exceptional Customer Ratings at Hotel Santika Pandegiling Surabaya

Hotel Santika Pandegiling Surabaya in Surabaya, Indonesia has received outstanding customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 8.3, this hotel has consistently exceeded guests' expectations in various aspects. One of the highlights of Hotel Santika Pandegiling Surabaya is its exceptional value for money, scoring an impressive 8.3 in this category. Guests have praised the hotel for offering excellent amenities and services at a reasonable price. Whether you're a budget-conscious traveler or simply looking for a great deal, this hotel provides exceptional value without compromising on quality. The hotel's staff performance is another aspect that has garnered high praise from guests, with a remarkable rating of 8.4. The dedicated and friendly staff at Hotel Santika Pandegiling Surabaya go above and beyond to ensure that every guest's needs are met. From the warm welcome at check-in to the attentive service throughout your stay, the staff's commitment to providing a memorable experience shines through. Their professionalism and willingness to assist with any request create a welcoming and comfortable atmosphere for all guests. Furthermore, Hotel Santika Pandegiling Surabaya has received positive ratings for its cleanliness, location, and comfort. With scores of 8.3 for cleanliness, 8.2 for location, and 8.1 for comfort, guests can expect a well-maintained and comfortable environment during their stay. The hotel's strategic location allows easy access to popular attractions, shopping centers, and dining options in Surabaya, adding convenience to the overall experience. Overall, the exceptional customer ratings at Hotel Santika Pandegiling Surabaya speak volumes about the hotel's commitment to providing an exceptional stay. With outstanding value for money, dedicated staff, and a prime location, this hotel is the perfect choice for travelers seeking a memorable and enjoyable stay in Surabaya, Indonesia.

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Amenities and facilities

Excellent8.2

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body wrap
  • Fitness center
  • Gym/fitness
  • Light therapy
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Table tennis
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Halal breakfast
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Adapter
  • Air conditioning
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Executive lounge access
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoking allowed
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [free]
  • Window that opens

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Kemangi
  • Cuisine: American
  • Menu: Buffet

Location

Jalan Pandegiling no. 45, Surabaya Center, Surabaya, Indonesia, 60264

Excellent8.5

Location

Airports
  • Juanda International Airport (SUB)
    12.4 km
  • Abdul Rachman Saleh Airport (MLG)
    73.5 km
Public transportation
  • Ngagel
    1.5 km
Hospital or clinic
  • Miracle Aesthetic Clinic Thamrin
    620 m
Shopping
  • Tunjungan Plaza
    1.5 km
Convenience store
  • Alfamart
    670 m
Cash withdrawal
  • ATM
    380 m

What's nearby

Popular landmarks
  • Monkasel (Submarine Monument)
    1.1 km
  • Tunjungan Plaza
    1.5 km
  • Bungkul Park
    1.6 km
  • Surabaya's Zoo
    2.2 km
  • Surabaya Town Square
    2.2 km
  • Tugu Pahlawan
    3.5 km
  • Suramadu National Bridge
    3.6 km
  • Sampoerna Museum
    5.2 km
  • Pakuwon Food Festival
    6.8 km
  • Masjid Nasional Al Akbar Surabaya
    7.1 km
Nearby landmarks
  • Monumen Perjuangan POLRI
    370 m
  • Pasar Pandegiling
    540 m
  • Embassy of the United States
    550 m
  • Consulate of Canada
    590 m
  • Miracle Aesthetic Clinic Thamrin
    620 m
  • Eva Air
    630 m
  • Cathay Pacific Office
    630 m
  • HSBC Bank
    630 m
  • Apotik Bawean
    630 m
  • Taman Keputran
    630 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)25
  • Airport transfer fee250000 IDR
The property
  • Year property opened1996
  • Number of floors9
  • Number of rooms 124
  • Most recent renovation2010
  • Non-smoking rooms/floorsYes
  • Number of restaurants1

Reviews of Hotel Santika Pandegiling Surabaya from real guests

Provided by verified guests of

Agoda logo
8.4
  • Service score 8.7 out of 10 and is a high score in Surabaya
    Service8.7
  • Cleanliness score 8.5 out of 10 and is a high score in Surabaya
    Cleanliness8.5
  • Location score 8.5 out of 10 and is a high score in Surabaya
    Location8.5
  • Value for money score 8.5 out of 10 and is a high score in Surabaya
    Value for money8.5
  • Facilities score 8.2 out of 10 and is a high score in Surabaya
    Facilities8.2
  • Room comfort and quality score 8.1 out of 10 and is a high score in Surabaya
    Room comfort and quality8.1
High score for Surabaya

Rating

9+ Exceptional (375)
8-9 Excellent (241)
7-8 Very Good (432)
6-7 Good (97)
<6 Below Expectation (96)

Review summary

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Guests consistently had an excellent experience with the staff as they were helpful and friendly. The hotel offers good service which has been appreciated by many reviewers. The rooms are clean and well-maintained, providing a comfortable stay. The hotel is a great value for the price as mentioned by a significant number of reviews. Guests can enjoy a good breakfast with a variety of choices which has received positive feedback from several reviews.

Hotel could use refurbishment as building and furniture are old, according to some reviews.

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Show reviews that mention 

Showing 1,241 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Margareta from Indonesia
    Couple
    Executive Room
    Stayed 2 nights in April 2025

    “Exceptional”

    Stayed at Santika Pandegiling for 2 nights. Room is standard (quite spacious and clean) but would be better to be upgraded with new furnitures and modern room design and colours. Room is not soundproof as we can hear the traffic noises. The room is for couple but the available toiletries are only for 1 person, so we had to for additionals. Breakfast is tasty and delicious, but limited choices. They serve same menus for 2-days stay. Service is great and friendly. Overall, with the price offered, it is a good value.

    Reviewed April 13, 2025

    Kepada Ibu Margareta, Salam hangat dari Hotel Santika Pandegiling Surabaya, Kami ucapkan terima kasih atas tanggapan yang diberikan, tanggapan Ibu Margareta sangat membantu kami untuk pelayanan yang akan lebih baik lagi, kami senantiasa selalu memberikan pelayanan sepenuh hati dan menantikan kedatangan Ibu Margareta kembali. Semoga Ibu Margareta beserta keluarga tercinta selalu diberikan kesehatan yang baik oleh Tuhan yang Maha Esa Salam Hangat, Renaldi Soeriawidjaja General Manager Hotel Santika Pandegiling Surabaya

    Responded April 13, 2025
    Hotel Santika Pandegiling Surabaya
  2. 8.8
    Excellent
    Christine from Indonesia
    Family with young children
    Deluxe Room King
    Stayed 1 night in September 2023

    “Great Location”

    Overall stay was great. Service staff sangat baik khususnya security team yang sangat sigap membantu dan juga sangat ramah. Yang membuat bad impression hanya petugas bellboy yg kurang tanggap. Saya tiba di hotel 9 September 2023 sekitar pukul 5 atau 6 sore. Begitu turun saya lihat petugas bellboy berdiri di belakang pintu bersiap membukakan pintu dan melihat kedatangan kami. Saya turun dan ke bagasi belakang hendak mengeluarkan barang, kebetulan pintu bagasi agak rusak dan harus dipegang, jadi saya akag kesulitan menurunkan barang2 saya. Saya melihat ke arah petugas bellboy, dan petugas juga melihat ke arah saya. Namun tidak melakukan apa2. Setelah barang2 diturunkan dari mobil-dengan agak kesusahan karena 1 tangan saya harus memegang pintu bagasi mobil- dan saya letakkan di lantai barulah beliaunya bertanya "butuh trolley?" Well, definitely yes. Sayang sekali, sebagai bagian dari front liner hotel sekelas Shantika tidak bisa memberikan first experience/ image yang positif saat pertama kali tamu menginjakkan kaki ke hotel. Setelah selesai meletakkan barang ke troley ada security yang baru naik dr basement sepertinya dan dengan sigap menawarkan bantuan untuk memarkirkan mobil dengan senyum dan gestur yang sangat menyenangkan. Saat check out pun (pada 10 September sekitar pukul 10 pagi) yang pihak security menawarkan bantuan dan membantu membawa tas2 saya dan keluarga dengan sangat ramah. Two Thumbs Up buat Secutity Team.

    Reviewed September 11, 2023

    Kepada Ibu Christine Angelina Salam hangat dari Hotel Santika Pandegiling Surabaya, Kami ucapkan terima kasih telah memilih Hotel Santika Pandegiling Surabaya sebagai pilihan utama akomodasi selama perjalanan Ibu Christine di kota Surabaya. Kami ucapkan terima kasih telah membagikan pengalaman terbaik Anda selama tinggal bersama kami. Mohon maaf bila mana masih ada kekurangan dan kejadian yang tidak berkenan yang terjadi Kami akan terus berusaha untuk melakukan yang terbaik dari ulasan yang Ibu Christine berikan. Sekali lagi kami ucapkan terima kasih dan kami dengan bangga menunggu kedatangan Ibu Christine kembali pada perjalanan berikutnya di Hotel Santika Pandegiling Surabaya. Sehat selalu buat Ibu Christine beserta orang tercinta Aamiin Salam Hangat, Ricky Rimbawan General Manager Hotel Santika Pandegiling Surabaya

    Responded September 12, 2023
    Hotel Santika Pandegiling Surabaya
  3. 7.6
    Very good
    Indira from Indonesia
    Family with young children
    Deluxe Room King
    Stayed 1 night in March 2024

    “Great location, value of money, friendly staff”

    We are family of 4 road tripped from Bali to Jakarta and spent only the night to have a good sleep and take a rest. Room is enough for 2 adult and 2 kids, but without long sofa, and therefore we upgraded the room for idr 100k to the ones that is including the long sofa. The room and the shower room were clean. The bed sheet was clean. Staff were responsive and helpful. I requested to borrow the hair dryer and they sen it right away. They gladly tried to accommodate my request to move to other room because the window was not closed properly (you could hear noises from outside) despite the fact hat unfortunately the window in the other room had the same condition (and we decided to stay) For the price, location, and service, we will for sure come back for another road trip from bali to jakarta

    Reviewed March 09, 2024

    Dear Mr//Mrs/Ms. Indira, Warm greetings from Hotel Santika Pandegiling Surabaya, Thank you for the response given, Mr/Mrs/Ms. Indira's response really helps us to provide even better service, we will always provide service wholeheartedly and look forward to Mr/Mrs/Ms. Indira's return. I hope that Mr/Mrs/Ms. Indira and his beloved family will always be given good health by God Almighty Warm regards, Renaldi Soeriawidjaja General Manager of Hotel Santika Pandegiling Surabaya

    Responded March 12, 2024
    Hotel Santika Pandegiling Surabaya
  4. 9.6
    Exceptional
    Si from Singapore
    Group
    Deluxe Room King
    Stayed 3 nights in May 2025

    “Value for money”

    Had a great stay at Santika. Staff were very helpful, polite, and friendly. Some things like the pillow/bedsheets/towels felt a bit dated but were clean so no issues. For the price, it was value for money and I thoroughly enjoyed my stay. Would stay again. Lovely staff made it a very good stay!

    Reviewed May 15, 2025

    Dear Mr/Mrs/Ms. Si, Warm greetings from Hotel Santika Pandegiling Surabaya, We would like to thank you for your feedback, Mr/Mrs/Ms. Si's feedback is very helpful for us to provide better service, we always provide wholehearted service and look forward to Mr/Mrs/Ms. Si's return. May Mr/Mrs/Ms. Si and his/her beloved family always be given good health by God Almighty Warm greetings, Renaldi Soeriawidjaja General Manager of Hotel Santika Pandegiling Surabaya

    Responded May 17, 2025
    Hotel Santika Pandegiling Surabaya
  5. 10.0
    Exceptional
    Ricky from Indonesia
    Family with young children
    Deluxe Room King
    Stayed 2 nights in May 2025

    “Good Hotel”

    Im glad to stay in Santika hotel Surabaya. Nice staff, nice breakfast, got large room and clean

    Reviewed May 24, 2025

    To Mr. Ricky, Warm greetings from Hotel Santika Pandegiling Surabaya, We would like to thank you for your feedback, Mr. Ricky's feedback is very helpful for us to provide better service, we always provide our best service and look forward to Mr. Ricky's return. Hopefully, Mr. Ricky and his beloved family will always be given good health by God Almighty Warm greetings, Renaldi Soeriawidjaja General Manager of Hotel Santika Pandegiling Surabaya

    Responded May 25, 2025
    Hotel Santika Pandegiling Surabaya
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