Hyatt Regency Hakone Resort And Spa

4.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1320,Gora,Ashigara-Shimo-Gun, Gora, Hakone, Japan, 250-0408

Highlights

Great breakfast

Serene and beautiful hotel in a beautiful location
Sparkling clean

Sparkling clean - Guests have rated this property 9.2/10 on cleanliness

Located in Hakone tourist area

- This neighborhood is preferred by frequent travelers. Properties here...

Serene and beautiful hotel in a beautiful location
Excellent room comfort & quality

- Guests have rated this property 9.2/10 on room comfort and quality

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Massage

Shuttle service

About us

Strategically situated in Gora, allowing you access and proximity to local attractions and sights. This 4.5-star property features restaurant to make your stay more indulgent and memorable.
Your dates are popular among travelersUsers are booking a place in Hakone every 1 minutes on Agoda.com
Cleanliness 9.3
Room comfort and quality 9.2
Service 9.2
Facilities 8.8

Based on 823 verified reviews

Cleanliness score out of 10
Room comfort and quality score out of 10
Service score out of 10
Facilities score out of 10
Location score out of 10
Value for money score out of 10
  • "Location was good and the hotel was amazing"
  • "Solid value"
  • "Highly recommended."
  • "Best of Best"
  • "Great room and relaxing environments"
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Nearest transportation options

Kami-Gora is within 0.29 km

See map

8.2Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Hakone Gōra Park
710 m
The Hakone Open-Air Museum
1.3 km
Pola Museum of Art
1.7 km
Hakone Ropeway
1.7 km
Ōwakudani
1.8 km
Closest landmarks
Kami-Gora
290 m
Hakone Tozan Cable Car Nakagora Station
330 m
Sounzan
410 m
Sounzan Funicular Station
420 m
Hakone Meissen Antique Museum
470 m

Good to know

Value for money8.2
Location rating8.2
Nearest airportHaneda Airport (HND)
Distance to airport75.1 km

Rooms available at Hyatt Regency Hakone Resort And Spa

Exceptional
Room comfort & quality

9.2

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Based on 255 reviews from verified travelers

2 Twin Beds Deluxe
...
  • Room size: 73 m²/786 ft²
  • Nature view
  • 2 single beds
2 Twin Beds Dog Friendly Deluxe
...
  • Room size: 72 m²/775 ft²
  • Nature view
  • 2 single beds
Executive Suite, 2 Twin Beds
...
  • Room size: 93 m²/1001 ft²
  • Nature view
  • 2 single beds
2 Twin Beds Mountain View
...
  • Room size: 56 m²/603 ft²
  • Mountain view
  • 2 single beds
2 Twin Beds
...
  • Room size: 56 m²/603 ft²
  • Nature view
  • 2 single beds
2 Twin Beds, Tatami Living
...
  • Room size: 67 m²/721 ft²
  • Nature view
  • 2 single beds
Twin Room
...
  • Room size: 56 m²/603 ft²
  • Mountain view
  • 2 semi double beds
Regency Executive Suite
...
  • Room size: 93 m²/1001 ft²
  • 2 double beds
  • 2 double beds
Twin Room
...
  • Room size: 56 m²/603 ft²
  • Mountain view
  • 2 semi double beds
Deluxe Japanese/Western-style (Twin Room & Tatami Room)
...
  • Room size: 67 m²/721 ft²
  • Garden view

Frequently asked questions

While remaining at Hyatt Regency Hakone Resort And Spa, kick start your trip by discovering the nearest destinations that are within walking distance to the property which include Sounzan and Hakone Meissen Antique Museum.

While lodging at Hyatt Regency Hakone Resort And Spa, indulge in your morning or evening stroll at close by park such as Horai Garden.

Hyatt Regency Hakone Resort And Spa's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Hyatt Regency Hakone Resort And Spa was built in 2005.

Hyatt Regency Hakone Resort And Spa has a total of 5 floors.

Hyatt Regency Hakone Resort And Spa can communicate up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

80.0% of our verified visitor evaluations have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Hyatt Regency Hakone Resort And Spa down in the review section.

64.0% of our past visitor evaluations have given a positive appraisal and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Hyatt Regency Hakone Resort And Spa down in the review section.

Verified families with older children that have stayed at this property have given Hyatt Regency Hakone Resort And Spa an average rating of 8.8. You can look up more thorough customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Hyatt Regency Hakone Resort And Spa an average rating of 8.7. You can check out more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Kami-Gora, 289.12 m away from Hyatt Regency Hakone Resort And Spa.

Hyatt Regency Hakone Resort And Spa’s local community is Gora which includes popular restaurants such as Yamaji, HAKONE TENT Bar, and EMBLEM FLOW DINING.

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More about Hyatt Regency Hakone Resort And Spa

More about Hyatt Regency Hakone Resort And Spa

Experience Tranquility and Luxury at Hyatt Regency Hakone Resort And Spa

Nestled in the picturesque town of Hakone, Japan, the Hyatt Regency Hakone Resort And Spa offers a tranquil retreat for travelers seeking a peaceful getaway. With its stunning views of Mount Fuji and its serene surroundings, this 4-star hotel provides a perfect blend of luxury, comfort, and natural beauty. Built in 2005 and last renovated in 2006, the Hyatt Regency Hakone Resort And Spa boasts a modern yet elegant design that seamlessly blends with its natural surroundings. The hotel offers a range of amenities and services to ensure a memorable stay for its guests. From the moment you step into the lobby, you will be greeted by the warm and welcoming staff who are dedicated to providing exceptional service. Check-in at the hotel begins at 03:00 PM, allowing guests ample time to settle in and explore the hotel's facilities. The spacious and well-appointed rooms offer a serene sanctuary, featuring modern amenities and breathtaking views of the surrounding landscapes. Whether you choose a room with a view of Mount Fuji or a traditional Japanese-style room, you can expect a comfortable and relaxing stay. Families traveling with children will be delighted to know that the Hyatt Regency Hakone Resort And Spa welcomes children between the ages of 6 to 12 to stay free of charge. This child-friendly policy allows families to create lasting memories together without worrying about additional costs. The hotel also offers a range of activities and facilities to keep young guests entertained, including a dedicated kids' club and a playground. With its idyllic location and luxurious amenities, the Hyatt Regency Hakone Resort And Spa is the perfect destination for those seeking a rejuvenating escape. Whether you wish to indulge in a pampering spa treatment, take a dip in the outdoor hot springs, or simply unwind in the peaceful surroundings, this hotel offers an unforgettable experience. Book your stay at the Hyatt Regency Hakone Resort And Spa and immerse yourself in the beauty of Hakone.

Indulge in Culinary Delights at Hyatt Regency Hakone Resort And Spa

At Hyatt Regency Hakone Resort And Spa, guests can embark on a gastronomic journey like no other. The resort boasts a variety of dining facilities that cater to every palate and preference. Whether you're craving authentic Japanese cuisine, international flavors, or a cozy afternoon tea, this hotel has it all. One of the highlights of dining at Hyatt Regency Hakone Resort And Spa is the elegant restaurant, offering a sophisticated ambiance and panoramic views of the surrounding Hakone mountains. Here, guests can savor a delectable selection of international dishes prepared by skilled chefs using the finest ingredients. From fresh seafood to succulent steaks, each dish is meticulously crafted to please even the most discerning taste buds. For those seeking an authentic Japanese dining experience, the traditional teppanyaki restaurant is a must-visit. Watch as skilled chefs showcase their culinary expertise, grilling premium cuts of meat, fresh seafood, and seasonal vegetables right before your eyes. The intimate setting and personalized service create an unforgettable dining experience that truly captures the essence of Japanese hospitality. Additionally, guests can unwind and relax at the cozy lounge, where they can enjoy a delightful afternoon tea or indulge in handcrafted cocktails and fine wines. The comfortable seating, warm ambiance, and attentive staff make it the perfect spot to unwind after a day of exploring Hakone. With its diverse range of dining options, Hyatt Regency Hakone Resort And Spa ensures that every guest's culinary desires are met. Whether you're a food enthusiast or simply looking to indulge in a memorable dining experience, this hotel's dining facilities are sure to impress.

Luxurious Room Options at Hyatt Regency Hakone Resort And Spa

Discover a range of elegant accommodations at Hyatt Regency Hakone Resort And Spa, designed to cater to various preferences and needs. Choose from the spacious 73-square-meter Deluxe rooms with two Twin Beds, or enjoy the charming Dog Friendly Deluxe rooms, offering 72 square meters of comfort with two Twin Beds. For those seeking scenic views, the Mountain View rooms provide 56 square meters of relaxation with two Twin Beds, perfect for soaking in the stunning Hakone surroundings. Families and groups will appreciate the Tatami Living rooms, spanning 67 square meters, featuring traditional Japanese style with two Twin Beds. For a more luxurious stay, the Executive Suite offers 93 square meters of space with two Twin Beds, providing an elevated experience, while the Regency Suite, also with two Twin Beds, combines spaciousness and elegance in a refined setting.

Discover the Beauty of Hakone in Japan

Nestled amidst the picturesque landscapes of Hakone, Japan, the Hyatt Regency Hakone Resort And Spa offers a serene and rejuvenating escape from the hustle and bustle of city life. This luxurious hotel is surrounded by the natural beauty of Mount Fuji, the Ashinoko Lake, and the Hakone Open-Air Museum, making it an ideal destination for nature lovers and art enthusiasts alike. Hakone is renowned for its hot springs, and guests can indulge in a traditional Japanese onsen experience at the hotel's spa. Immerse yourself in the soothing thermal waters while enjoying breathtaking views of the surrounding mountains. For those seeking adventure, Hakone offers a plethora of outdoor activities, including hiking trails, boat rides, and scenic cable car rides. The hotel's concierge can assist in arranging excursions to nearby attractions such as the Hakone Shrine and the Owakudani volcanic valley. After a day of exploration, guests can savor delectable cuisine at the hotel's restaurants, which offer a blend of international and local flavors. Whether you're seeking a relaxing retreat or an adventurous getaway, Hyatt Regency Hakone Resort And Spa is the perfect base to discover the beauty and tranquility of Hakone, Japan.

Convenient Transportation from Nearest Airports to Hyatt Regency Hakone Resort And Spa

Located in the picturesque town of Hakone, Japan, Hyatt Regency Hakone Resort And Spa offers a tranquil retreat surrounded by stunning natural beauty. For travelers arriving by air, there are several convenient options to reach the resort from the nearest airports. The closest airport to Hyatt Regency Hakone Resort And Spa is Haneda Airport, located in Tokyo. From Haneda Airport, travelers can take a direct train to Hakone-Yumoto Station, which is the nearest train station to the resort. The train journey takes approximately 2 hours and offers breathtaking views of the Japanese countryside. From Hakone-Yumoto Station, guests can easily reach the resort by taking a taxi or utilizing the resort's shuttle service. Another option for travelers is to fly into Narita International Airport, also located in Tokyo. From Narita Airport, travelers can take the Narita Express train to Tokyo Station and then transfer to the Odakyu Romancecar Limited Express train to Hakone-Yumoto Station. This scenic train ride takes approximately 3 hours and provides an opportunity to enjoy the beautiful landscapes of Japan. Once at Hakone-Yumoto Station, guests can easily access Hyatt Regency Hakone Resort And Spa via taxi or the resort's shuttle service. Whether you choose to arrive at Haneda Airport or Narita International Airport, the journey to Hyatt Regency Hakone Resort And Spa is an experience in itself, offering glimpses of Japan's stunning scenery. The resort's convenient location and transportation options ensure a seamless and enjoyable travel experience for guests.

Discover the Enchanting Surroundings of Hyatt Regency Hakone Resort And Spa

Nestled amidst the captivating landscapes of Hakone, Japan, Hyatt Regency Hakone Resort And Spa offers easy access to a plethora of remarkable landmarks and attractions. Immerse yourself in the world of art at The Hakone Open-Air Museum, where you can admire an extensive collection of sculptures set against the backdrop of lush greenery. For a breathtaking panoramic view of the region, embark on the Hakone Ropeway, a scenic cable car ride that takes you high above the mountains, offering unparalleled vistas of Lake Ashi and Mount Fuji. One of the most iconic sights in Hakone is Ōwakudani, a volcanic valley known for its active sulfur vents and hot springs. Take a leisurely stroll along the trails and witness the steam rising from the ground, creating a mystical atmosphere. For a spiritual experience, visit the Hakone Shrine / Kuzuryu Shrine Singu, a serene Shinto shrine nestled amidst the forest. The tranquil surroundings and traditional architecture make it a perfect spot for reflection and tranquility. Art enthusiasts will find delight in the Hakone Venetian Glass Museum, where a stunning collection of Venetian glass art awaits. Marvel at the intricate craftsmanship and vibrant colors of the glass pieces, and take a leisurely walk through the beautiful garden surrounding the museum. Another art haven in the vicinity is the Pola Museum of Art, housing an impressive collection of Western and Japanese artworks, including paintings, sculptures, and ceramics. Nature lovers will be in awe of the Hakone Gōra Park, a meticulously manicured garden featuring a variety of seasonal flowers and plants. Take a leisurely stroll through the park, breathe in the fresh air, and admire the vibrant colors that change with each season. Sengokuhara, a picturesque area known for its rolling hills and open fields, offers a serene escape from the bustling city life. Explore the hiking trails, visit the tranquil ponds, and immerse yourself in the natural beauty that surrounds you. For history buffs, a visit to the Hakone Sekisho and Hakone Sekisho Museum is a must. Discover the remnants of a historic checkpoint and gain insights into the Edo period's transportation and security systems. Lastly, the Lalique Museum Hakone showcases the exquisite works of the renowned French glassmaker, René Lalique. Admire the delicate glass art and jewelry, and learn about the artist's life and legacy. With its prime location, Hyatt Regency Hakone Resort And Spa provides a gateway to an array of remarkable landmarks and attractions. Whether you seek artistic inspiration, natural beauty, or cultural experiences, the surrounding area offers something for everyone to enjoy.

Convenient Public Transport Stations near Hyatt Regency Hakone Resort And Spa

Situated in the picturesque town of Hakone, Japan, the Hyatt Regency Hakone Resort And Spa enjoys a prime location with excellent access to various public transport stations. Guests staying at this luxurious resort will find themselves conveniently close to several transport options, making it easy to explore the surrounding area. One of the closest public transport stations to the hotel is Gora Station, which is just a short distance away. From here, guests can hop on the Hakone Tozan Cable Car and enjoy a scenic ride through the mountains. Another nearby option is Miyanoshita Train Station, providing easy access to the region's train network. For those looking to explore Hakone's natural beauty, the Hakone Komagatake Ropeway is within reach. This aerial cableway station allows visitors to ascend to the summit of Mount Komagatake, offering breathtaking panoramic views of Lake Ashi and the surrounding mountains. Additionally, the Ohiradai Train Station and Horaien Bus Station are also conveniently located near the hotel, providing further transportation options for guests to explore the Hakone region.

Diverse Culinary Experiences Await

At Hyatt Regency Hakone Resort And Spa, guests can indulge in a wide range of culinary delights just steps away from the hotel. Yamagusuri is a local favorite, serving up traditional Japanese dishes with a modern twist. For those craving authentic Japanese beef, Tamura Ginkatsu-tei offers mouthwatering wagyu steak and katsu. 808 Monsmare is a must-visit for seafood lovers, with its fresh sushi and sashimi offerings. Hatsuhana Soba Honten is renowned for its handmade soba noodles, while Yubadon Naokichi specializes in delicious tofu dishes. Kinosuke is a charming restaurant that serves up traditional Japanese fare in a cozy setting. For a unique dining experience, guests can head to HAKONE TENT Bar, an outdoor bar that offers stunning views of the surrounding mountains. Gyoza Center is the go-to spot for mouthwatering dumplings, and Chimoto is known for its delectable Japanese-style barbecue. Finally, Salon de thé Rosage is the perfect place to unwind with a cup of tea and indulge in delectable pastries. With such a diverse selection of restaurants, guests at Hyatt Regency Hakone Resort And Spa are sure to satisfy their culinary cravings.

Shop 'til you drop in Hakone

At Hyatt Regency Hakone Resort And Spa, you'll find yourself surrounded by a plethora of shopping landmarks to satisfy your retail cravings. Start your day with a visit to the Hakone Prince Bakery, where you can indulge in freshly baked pastries and bread. For a taste of history, head to the Sekisho Karakuri Museum, where you can explore the fascinating world of traditional Japanese automata. If you're looking for unique souvenirs, Hatajuku Yosegi Kaikan is a must-visit, showcasing intricate and beautiful woodcrafts. Hamamatsuya is another hidden gem, offering a wide selection of traditional Japanese sweets and treats. History enthusiasts will appreciate a visit to the Hakone Checkpoint Travel Story Hall, where you can immerse yourself in the rich history of the area. For those interested in traditional crafts, Kanazashi Wood Craft is the perfect place to browse handmade wooden items. Anime fans will be delighted to discover the Eva Store, a haven for all things Evangelion. Don't miss the opportunity to try the famous black eggs at Owakudani Kurotamago Kan, where you can also learn about the volcanic activity of the area. Chimoto is a charming shop that specializes in local handicrafts and unique Hakone souvenirs. Lastly, Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop is a must-visit for tofu lovers, offering a variety of freshly made tofu products. With these incredible shopping landmarks just a stone's throw away from the hotel, you'll have no shortage of retail therapy options during your stay at Hyatt Regency Hakone Resort And Spa.

Luxury at an Unbeatable Value

Indulge in the ultimate luxury experience at Hyatt Regency Hakone Resort And Spa without breaking the bank. With an average room price of just $475, this opulent retreat offers exceptional value for money compared to the average price of a hotel room in Hakone, which stands at $329. At Hyatt Regency Hakone Resort And Spa, you'll find yourself immersed in a world of elegance and tranquility. Nestled amidst the picturesque mountains and lush greenery of Hakone, this five-star resort boasts breathtaking views and a serene atmosphere that will leave you feeling rejuvenated. From the moment you step into your spacious and beautifully appointed room, you'll be greeted with a sense of luxury and comfort. The tastefully furnished accommodations feature modern amenities, plush bedding, and private balconies or terraces offering stunning vistas of the surrounding landscape. But it's not just the impeccable rooms that make this resort a standout choice. Hyatt Regency Hakone Resort And Spa also offers a range of world-class facilities and services to enhance your stay. Indulge in a pampering treatment at the luxurious spa, take a dip in the outdoor hot spring baths, or savor delectable cuisine at one of the onsite restaurants. With its unbeatable value and unparalleled luxury, Hyatt Regency Hakone Resort And Spa is the perfect choice for discerning travelers seeking a truly memorable stay in Hakone. Book your stay today and experience the epitome of elegance and relaxation.

A Serene Retreat with Excellent Service and Amenities

Hyatt Regency Hakone Resort And Spa has garnered rave reviews from its satisfied guests. With its beautiful serene location, spacious and clean rooms, and top-notch service, this resort is the perfect destination for a relaxing getaway. Guests have praised the resort for its excellent hospitality, delicious food, and well-stocked bar. The facilities, including a grand fireplace and complimentary drinks, add to the overall charm of this idyllic retreat.

Unforgettable Luxury and Exceptional Service at Hyatt Regency Hakone Resort And Spa

Indulge in a truly remarkable stay at the Hyatt Regency Hakone Resort And Spa, where every aspect of your experience is designed to exceed your expectations. With an impressive overall rating of 8.7, this luxurious hotel offers an unparalleled level of comfort and service that will leave you feeling pampered and rejuvenated. One of the standout features of this resort is its exceptional staff performance, with a remarkable rating of 9.3. From the moment you step foot into the elegant lobby, you will be greeted with warm smiles and a genuine desire to make your stay as memorable as possible. The attentive and friendly staff go above and beyond to ensure that every request is met promptly and with utmost care, creating a personalized and welcoming atmosphere that is second to none. The Hyatt Regency Hakone Resort And Spa also boasts a pristine cleanliness rating of 9.4, reflecting the hotel's commitment to maintaining a spotless and hygienic environment for its guests. From the immaculate rooms to the well-maintained public areas, every corner of this resort exudes a sense of freshness and tidiness. You can rest assured knowing that your accommodation will be flawlessly clean, allowing you to fully unwind and relax in a serene and tranquil setting.

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Amenities and facilities

Excellent8.8

Facilities

Languages spoken
  • English
  • Japanese
Family
  • Children's books and toys
Accessibility
  • Parking spaces for cars self-parking facility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Massage
  • Spa
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Coffee shop
  • Restaurants
  • Room service
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids meal
  • Playground
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Shuttle service

Food and dining

Restaurants on site
ダイニングルーム
  • Cuisine: European
ダイニングルーム 鮨
  • Cuisine: Sushi

Location

1320,Gora,Ashigara-Shimo-Gun, Gora, Hakone, Japan, 250-0408

Excellent8.2

Location

Airports
  • Haneda Airport (HND)
    75.1 km 1.7 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    93.1 km
Public transportation
  • Kami-Gora
    290 m
Hospital or clinic
  • Hakone Rehabilitation Hospital
    2.2 km
Convenience store
  • Lawson
    1.2 km
Cash withdrawal
  • ATM
    870 m

What's nearby

Popular landmarks
  • Hakone Gōra Park
    710 m
  • The Hakone Open-Air Museum
    1.3 km
  • Pola Museum of Art
    1.7 km
  • Hakone Ropeway
    1.7 km
  • Ōwakudani
    1.8 km
  • Hakone Venetian Glass Museum
    2.6 km
  • Sengokuhara
    3.4 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    5.1 km
  • Odawara Castle
    10.6 km
Nearby landmarks
  • Kami-Gora
    290 m
  • Hakone Tozan Cable Car Nakagora Station
    330 m
  • Sounzan
    410 m
  • Sounzan Funicular Station
    420 m
  • Hakone Meissen Antique Museum
    470 m
  • Hakone Tozan Cable Car Koen Kami Station
    520 m
  • Hakuundo Chaen
    690 m
  • Hakone Gōra Park
    710 m
  • Hakone Tozan Cable Car Koen Shimo Station
    740 m
  • Hakone Museum of Photography
    770 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Western-styled cuisine is available for guests booking Half Board rooms. Also, guests can choose Sushi dinner for an additional fee of 1,130JPY/person and pay directly at the hotel.

    Dinner is served at 05:00 PM, 05:30 PM, 08:00 PM, and 08:30 PM. Guests are requested to inform the hotel of their preference in advance.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)4396 JPY
The property
  • Year property opened2005
  • Number of floors5
  • Room voltage100
  • Number of rooms 80
  • Most recent renovation2006
  • Non-smoking rooms/floorsno
  • Number of restaurants2
  • Number of bars/lounges1

Reviews of Hyatt Regency Hakone Resort And Spa from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 9.6
  • 7.2
  • 8.4
  • 8.4
  • 8.0
  • 10
  • 4.8

Most recent

From 255 reviews

  • Cleanliness score 9.3 out of 10 and is a high score in Hakone
  • Room comfort and quality score 9.2 out of 10 and is a high score in Hakone
  • Service score 9.2 out of 10 and is a high score in Hakone
  • Facilities score 8.8 out of 10 and is a high score in Hakone
  • Location score 8.2 out of 10
  • Value for money score 8.2 out of 10 and is a high score in Hakone
Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 7 reviews
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57% Positive
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42% Unfavourable

Room view

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Hot spring

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66% Positive
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Value for money

Mentioned in 2 reviews
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100% Positive

Restaurant options

Mentioned in 2 reviews
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Location

Mentioned in 2 reviews
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Breakfast

Mentioned in 2 reviews
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100% Positive

Room design

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Host

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100% Positive
Changed to review page 1
  1. 8.4Excellent

    Miura from Japan
    Family with teens
    2 Twin Beds, Tatami Living
    Stayed 1 night in February 2026

    “Hot springs are the best!”

    It's not a very large hot spring, but I felt warmth deep inside. The staff seemed like professionals in service, which gave me a sense of安心. In this day and age, there's a tendency to eliminate unnecessary items, but I think it would have been even better if there were spare toilet paper and deodorizing sprays like Febreze.

    Reviewed February 22, 2026
    Auto-translated through generative A.I.
  2. 9.2Exceptional

    YUZO from Japan
    Family with teens
    2 Twin Beds, Tatami Living
    Stayed 2 nights in December 2024

    “The top hotels during the New Year holiday are indeed great.”

    I stayed for two nights on New Year's Eve and New Year's Day, and the hospitality was outstanding. There was live music in the lobby on both New Year's Eve and New Year's Day, a free-flowing drink service, and I enjoyed traditional soba noodles for New Year's Eve. A hearty New Year's meal was served for breakfast on New Year's Day, and I received top-notch service. While the prices are a bit on the higher side, the level of satisfaction is commensurate. The staff provided a truly pleasant experience, and I was very satisfied. I had a luxurious stay and would love to go again.

    Reviewed January 03, 2025
    Auto-translated through generative A.I.
  3. 10.0Exceptional

    Yuko from Japan
    Family with teens
    2 Twin Beds, Tatami Living
    Stayed 1 night in July 2024

    “I was able to relax.”

    We stayed in Hakone for one night with three generations. We booked two rooms with double beds and tatami mats, and having two rooms for five people was a luxurious amount of space that felt almost too generous. The restaurant also accommodated various requests flexibly, and I would like to visit again.

    Reviewed July 28, 2024
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  4. 8.0Excellent

    cCHISA from Japan
    Couple
    2 Twin Beds Mountain View
    Stayed 1 night in May 2025

    “Relaxing away from everyday life.”

    I stayed for one night on a weekday. I was grateful for the large public bath, typical of Hakone. It seems to be for overseas guests, as there was a yukata and a danjaku provided, but I would have been even happier if there were pajamas as well. This time, my room was on the same floor as the public bath, but if you want a view, I think a room on the 3rd floor or higher would be better.

    Reviewed May 28, 2025
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  5. 8.8Excellent

    huong from Vietnam
    Family with young children
    2 Twin Beds
    Stayed 1 night in April 2025

    “Suitable for relaxation”

    Since it is a resort, the location is far from residential areas and there are no shops or eateries nearby. However, it is very close to the Hakone cable car. The hotel provides transportation to the cable car and takes guests to the train station to catch the shinkansen. 5-star service. Breakfast: delicious and plentiful. Points deducted: small TV and only Japanese channels. Interior: fairly good.

    Reviewed May 01, 2025
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