2024

JR-EAST HOTEL METS YOKOHAMA

3 stars out of 5
1-66-9 Tsuruyacho, Kanagawa-ku, Yokohama Station, Yokohama, Japan, 221-0835

Highlights

Hygiene Plus

Sparkling clean

370 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Luggage storage

Garden

Breakfast

Laundry

About us

Experience Yokohama at JR-EAST HOTEL METS YOKOHAMA, where modern decor meets comfort. Unwind in uniquely designed bathtubs after exploration. With pedestrian bridges connecting nearby attractions, the hotel's strategic location is ideal for discovering the city's vibrant energy. Located at Yokohama Station, the hotel offers stunning waterfront views and is surrounded by vibrant shopping and dining options. Guests enjoy 24-hour room service, an outdoor pool, and a fitness center for a comfortable stay. Rooms feature air conditioning, complimentary Wi-Fi, and some offer breathtaking cityscape views. The Nissan Global Headquarters Gallery is a short walk away, and MARK IS Minatomirai shopping center is just 1.7 km from the hotel, making it the perfect base for exploring Yokohama. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

16 travelers have booked today.

Cleanliness 9.3
Service 8.9
Facilities 8.8
Location 8.7

Based on 4,826 verified reviews

Cleanliness

9.3

Service

8.9

Facilities

8.8

Location

8.7

Value for money

8.7

See map

8.7Excellent

Location rating score

Excellent location - 2.28 kilometers from city center
Exceptional for walking
More details on walking
Parking
Available
Walkable places
MORE'S Yokohama
240 m
Yodobashi Yokohama
330 m
Seabass
350 m
Sogo Yokohama
350 m
SOGO MUSEUM OF ART
350 m
Popular landmarks
Yokohama Minato Mirai 21
1.4 km
Yokohama Landmark Tower
1.7 km
Cup Noodles Museum Yokohama
2.0 km
Yokohama Red Brick Warehouse
2.5 km
Osanbashi Yokohama International Passenger Terminal
2.9 km
Closest landmarks
Sogo Parking
250 m
Sea Bus Pier
350 m
Yokohama Station Tourist Information Center
410 m
GOOD OPEN AIRS myX
410 m
Dorer
420 m

Good to know

Value for money8.7
Distance to city center0 KM
Location rating8.7
Nearest airportHaneda Airport (HND)
Distance to airport16.7 km

Rooms available at JR-EAST HOTEL METS YOKOHAMA

Superior Single Room for 2 People - Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Superior Single Room
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Superior Twin Room for 2 People - Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Double Room for 2 People - Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Deluxe Twin Room with Sofa
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Deluxe Twin Room with Sofa
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Deluxe Twin Room with Sofa
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Deluxe Twin Room with Sofa
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Premium Twin Room for 2 people Non-smoking
...
  • Non-smoking
  • 2 single beds
Enter dates to see prices

Frequently asked questions

JR-EAST HOTEL METS YOKOHAMA features car park onsite with charges applied for customers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While staying at JR-EAST HOTEL METS YOKOHAMA, delight in your evening or night out at Bar StarDust, Yokohama Airegin, and Yokohama Bay Brewing Kannai to get the most out of your nightlife.

While staying at JR-EAST HOTEL METS YOKOHAMA, indulge in your early morning or evening stroll at nearby park which include JOINUS Nomorichokoku Park, Portside Park, and Takashimasuisaisen Park.

Verified past guests that have stayed at JR-EAST HOTEL METS YOKOHAMA had an average nightly stay of 1 night at this property.

JR-EAST HOTEL METS YOKOHAMA can converse up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

100.0% of our past guest reviews have given an optimistic review and remarks about this property's coffee. You can look up on more detailed customer reviews, and comments for JR-EAST HOTEL METS YOKOHAMA down in the review section.

Past business travelers that have stayed at this property have given JR-EAST HOTEL METS YOKOHAMA an average rating of 8.6. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given JR-EAST HOTEL METS YOKOHAMA an average rating of 8.6. You can look up more detailed customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Yokohama Train Station, 367.86 m away from JR-EAST HOTEL METS YOKOHAMA.

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified hours may be charged an additional fee.

More about JR-EAST HOTEL METS YOKOHAMA

More about JR-EAST HOTEL METS YOKOHAMA













Convenience at its Finest: JR-EAST HOTEL METS YOKOHAMA's Facilities

At JR-EAST HOTEL METS YOKOHAMA, convenience is a top priority. Whether you're a smoker or a non-smoker, you'll appreciate the designated smoking area provided by the hotel. This thoughtful amenity ensures that both smokers and non-smokers can enjoy their stay without any inconvenience. Stay connected with the world during your visit, as free Wi-Fi is available in all rooms. Whether you need to catch up on work emails or simply browse the internet, you can do so effortlessly from the comfort of your room. Traveling with heavy luggage? Don't worry, as the hotel offers luggage storage facilities. You can securely store your belongings and explore the city without any burden. Additionally, the hotel features vending machines, making it easy to grab a quick snack or a refreshing beverage whenever you need a pick-me-up. With daily housekeeping, you can expect a clean and tidy room throughout your stay, ensuring a comfortable and hassle-free experience.

Convenient Transport Facilities at JR-EAST HOTEL METS YOKOHAMA

At JR-EAST HOTEL METS YOKOHAMA, guests can enjoy a range of convenient transport facilities that make exploring Yokohama a breeze. For those arriving by taxi, the hotel offers a reliable taxi service, ensuring a hassle-free journey from the moment you step off the train or plane. For guests who prefer to drive, the hotel provides an onsite car park, allowing you to conveniently park your vehicle and explore the city at your own pace. Please note that car park charges are applied, ensuring the safety and security of your vehicle throughout your stay. With this convenient facility, you can easily access nearby attractions and landmarks, such as Yokohama Chinatown or the beautiful Yokohama Bay area, without worrying about finding parking spaces or navigating through unfamiliar streets. Whether you choose to explore Yokohama by taxi or with your own vehicle, JR-EAST HOTEL METS YOKOHAMA has you covered with their excellent transport facilities.





Delicious Dining at JR-EAST HOTEL METS YOKOHAMA

Indulge in a culinary journey at JR-EAST HOTEL METS YOKOHAMA's exquisite dining facilities. The hotel boasts a stylish and inviting restaurant, where guests can savor a variety of delectable dishes. With its cozy ambiance and attentive service, the restaurant provides the perfect setting for a memorable dining experience. Start your day off right with the hotel's sumptuous breakfast buffet. Wake up to a spread of mouthwatering options, including freshly baked pastries, seasonal fruits, and a selection of hot and cold dishes. Whether you prefer a hearty breakfast or a light and healthy meal, the breakfast buffet offers something to satisfy every palate. At JR-EAST HOTEL METS YOKOHAMA, you can expect not only a comfortable stay but also a delightful culinary adventure. Experience the hotel's exceptional dining facilities and indulge in a gastronomic journey that will leave you craving for more.

Comfortable and Stylish Rooms at JR-EAST HOTEL METS YOKOHAMA

At JR-EAST HOTEL METS YOKOHAMA, we offer a range of room options to suit every traveler's needs. Whether you're traveling alone or with a companion, our well-appointed rooms are designed to provide comfort and style throughout your stay. Choose from our Premium Twin Room, Superior Double Room, Superior Single Room, or Superior Twin Room, each offering a unique layout and size to accommodate your preferences.

Discover the Vibrant City of Yokohama

Welcome to Yokohama, a bustling city located just south of Tokyo in Japan. Known for its vibrant atmosphere, stunning waterfront, and rich cultural heritage, Yokohama offers a unique and exciting experience for visitors. One of the highlights of Yokohama is its magnificent waterfront area, which stretches along the Yokohama Bay. Here, you can take a leisurely stroll along the promenade, enjoying breathtaking views of the ocean and the iconic Yokohama Bay Bridge. The waterfront is also home to numerous attractions, including the popular Red Brick Warehouse, a historic building that has been transformed into a shopping and entertainment complex. Yokohama is also a city of art and culture, with a wide range of museums and galleries to explore. The Yokohama Museum of Art is a must-visit for art enthusiasts, housing an impressive collection of Japanese and Western art. For a taste of Yokohama's history, head to the Yokohama Archives of History, where you can learn about the city's transformation from a small fishing village to a thriving metropolis. With its vibrant atmosphere, stunning waterfront, and rich cultural heritage, Yokohama is a city that has something to offer for everyone. Whether you're a history buff, an art lover, or simply looking to soak in the lively atmosphere, Yokohama is sure to captivate your senses and leave you with unforgettable memories.

Getting to JR-EAST HOTEL METS YOKOHAMA from Nearby Airports

Traveling to JR-EAST HOTEL METS YOKOHAMA is a breeze, thanks to its convenient location near major airports. If you're arriving at Tokyo Haneda Airport, you can take the Keikyu Airport Line directly to Yokohama Station, which takes approximately 20 minutes. The train is frequent and efficient, allowing you to enjoy the scenic views of Tokyo Bay along the way. Once you arrive at Yokohama Station, the hotel is just a short walk away, making it an ideal choice for travelers looking for quick access to their accommodation. Alternatively, if you land at Narita International Airport, you can take the Narita Express (N'EX) train to Yokohama Station. The journey takes about 90 minutes, offering a comfortable ride through the picturesque Japanese countryside. Upon reaching Yokohama Station, follow the signs to the East Exit, and you will find JR-EAST HOTEL METS YOKOHAMA conveniently located nearby. With these straightforward transport options, you can quickly settle into your hotel and start exploring the vibrant city of Yokohama, known for its stunning waterfront, bustling Chinatown, and rich cultural heritage.

Explore the Vibrant Landmarks near JR-EAST HOTEL METS YOKOHAMA

Located in the heart of Yokohama, JR-EAST HOTEL METS YOKOHAMA is surrounded by a plethora of iconic landmarks and attractions that will captivate every traveler's imagination. Just a short distance away, you will find Yokohama Chinatown, a bustling neighborhood renowned for its vibrant atmosphere and mouthwatering culinary delights. Immerse yourself in the rich Chinese culture as you stroll through the colorful streets, lined with traditional shops and restaurants offering delectable dim sum and authentic Chinese cuisine. For those seeking a taste of history, the Yokohama Red Brick Warehouse is a must-visit destination. These iconic red brick buildings, once used as customs warehouses, have been transformed into a trendy shopping and entertainment complex. Explore the unique boutiques, art galleries, and cafes housed within the historic walls, or catch a live performance at the event space located on the waterfront. If you're in the mood for some leisurely outdoor activities, head to Yamashita Park, a charming waterfront park that offers stunning views of the Yokohama Bay Bridge and the Yokohama skyline. Take a leisurely stroll along the promenade, relax on the grassy lawns, or enjoy a picnic with friends and family. The park also features several monuments and statues, including the iconic Hikawa Maru, a preserved ocean liner that offers a glimpse into Yokohama's maritime history. These are just a few of the many attractions that await you near JR-EAST HOTEL METS YOKOHAMA. Whether you're a history enthusiast, a food lover, or simply seeking a scenic escape, this vibrant city has something for everyone.

Convenient Public Transport Stations Near JR-EAST HOTEL METS YOKOHAMA

Located in the heart of Yokohama, JR-EAST HOTEL METS YOKOHAMA offers easy access to several public transport stations. One of the closest stations is Minatomirai Subway Station, which is just a short walk away. From here, guests can easily explore popular attractions like Yokohama Landmark Tower and Yokohama Cosmo World. For those looking to explore further, Shin Yokohama Subway Station is also nearby. This station provides convenient access to other parts of Yokohama, as well as direct connections to Tokyo and other major cities in Japan. Additionally, Kannai Train Station is within walking distance from the hotel. This station is a gateway to Yokohama's vibrant Kannai district, known for its lively atmosphere, shopping streets, and delicious local cuisine. With these public transport options at your doorstep, JR-EAST HOTEL METS YOKOHAMA is the perfect base for both business and leisure travelers seeking convenient transportation in Yokohama.

Delicious Dining Options Just Steps Away

When it comes to dining options, JR-EAST HOTEL METS YOKOHAMA has you covered. Just steps away from the hotel, you'll find a variety of restaurants to satisfy your cravings. Indulge in traditional Japanese cuisine at Saikoushinkan and Manchinro, where you can savor authentic flavors and enjoy a cozy atmosphere. If you're in the mood for some mouthwatering barbecue, head over to KatsuRetsuan Bashamichi Main Store or Midtown BBQ Yokohama. For a taste of delicious soba noodles, KADOHEI Tsuketen Soba is a must-visit. And if you're craving Chinese cuisine, be sure to check out Manchinro Tenshinpo and Jukeihanten Shinkan1F. No matter what type of cuisine you're in the mood for, you'll find a restaurant to suit your taste just moments away from the hotel.

Shop 'til you drop at Yokohama's top shopping landmarks

Located in the heart of Yokohama, JR-EAST HOTEL METS YOKOHAMA is surrounded by an array of shopping landmarks that will satisfy even the most avid shopaholics. Just steps away from the hotel, you'll find FAUCHON Takashimaya Yokohama Store, a haven for gourmet food lovers. Indulge in delectable pastries and fine chocolates at this renowned store. For fashion enthusiasts, Minato Mirai Tokyu Square and Sogo Yokohama are must-visit destinations. Discover the latest trends and shop from a wide selection of high-end brands. If you're looking for traditional Japanese textiles, Kurumaya Gofukuten is the place to go. This historic store offers a range of beautiful fabrics and kimono accessories. For a unique shopping experience, head to MIHAMA Motomachi Honten, a charming shopping street filled with local boutiques and shops. And if you're in the mood for some retail therapy, Mosaic Mall Kohoku and Yokohama Vivre are just a short distance away. From trendy fashion stores to quirky boutiques, these malls have it all. Don't forget to explore Asian Spice Market and Akutasu Yokohamaten for a taste of international flavors and unique spices. And for affordable souvenirs and everyday items, Daiso Shop Isezakicho is the perfect place to browse. With so many shopping landmarks to choose from, JR-EAST HOTEL METS YOKOHAMA is the ideal base for a memorable shopping spree in Yokohama.

Affordable Luxury at JR-EAST HOTEL METS YOKOHAMA

Discover a hidden gem in the heart of Yokohama that offers exceptional value for money. With an average price of just $100 per room, JR-EAST HOTEL METS YOKOHAMA provides a luxurious stay without breaking the bank. Compared to the city's average room price of $118, this hotel offers incredible savings without compromising on quality or comfort. At JR-EAST HOTEL METS YOKOHAMA, guests can enjoy a wide range of amenities and services that cater to their every need. The elegantly designed rooms are tastefully furnished with modern decor, ensuring a relaxing and cozy atmosphere. From plush bedding to state-of-the-art technology, every detail has been carefully considered to provide a memorable stay. Whether you're visiting Yokohama for business or leisure, JR-EAST HOTEL METS YOKOHAMA offers unbeatable value for money. Experience the best of Japanese hospitality at an affordable price, and make your stay in Yokohama truly unforgettable.

Highly Recommended and Convenient

JR-EAST HOTEL METS YOKOHAMA has received rave reviews from its customers. With its newly built and clean facilities, this hotel is highly recommended for a comfortable stay in Yokohama, Japan. The staff is known for their courteous and efficient service, ensuring that guests have a pleasant experience from check-in to check-out. The rooms are not only clean but also boast a modern design, providing a stylish and inviting atmosphere. Additionally, the hotel offers amenities in the lobby and has two convenience stores located just outside, making it convenient for guests to access everything they need. It's the little details that make this hotel a great hit among travelers.

Exceptional Customer Ratings at JR-EAST HOTEL METS YOKOHAMA

Discover why guests rave about their experience at JR-EAST HOTEL METS YOKOHAMA, a top-rated hotel in Yokohama, Japan. With an impressive overall rating of 8.8, this hotel offers an exceptional stay that exceeds expectations in every aspect. From the moment you step foot in the hotel, you'll be greeted by a dedicated and friendly staff whose performance is rated at an impressive 8.8. They go above and beyond to ensure that every guest feels welcomed and well taken care of, making your stay truly memorable. One of the standout features of JR-EAST HOTEL METS YOKOHAMA is its exceptional cleanliness, with a remarkable rating of 9.2. The hotel takes great pride in maintaining a spotless environment, ensuring that every corner is immaculate. Whether it's the pristine guest rooms, the sparkling bathrooms, or the well-kept common areas, you can expect a high level of cleanliness throughout your stay. This attention to detail creates a comfortable and hygienic atmosphere, allowing guests to relax and unwind in a space that feels like a home away from home. In addition to cleanliness, the hotel also excels in its facilities, with a rating of 8.7. JR-EAST HOTEL METS YOKOHAMA offers a range of amenities and services designed to enhance your stay. The well-equipped rooms feature modern furnishings and thoughtful touches, ensuring a comfortable and convenient experience. Whether you're in town for business or leisure, you'll appreciate the hotel's facilities, such as the fitness center, meeting rooms, and on-site restaurant. With everything you need at your fingertips, you can make the most of your stay at this exceptional hotel.

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Amenities and facilities

Excellent8.8

Facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
Cleanliness and safety
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
Access
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Hair dryer
  • Non-smoking
  • Shower

Location

1-66-9 Tsuruyacho, Kanagawa-ku, Yokohama Station, Yokohama, Japan, 221-0835

Excellent8.7

Location

Airports
  • Haneda Airport (HND)
    16.7 km
  • Narita International Airport (NRT)
    77.3 km
Public transportation
  • Yokohama Train Station
    370 m
  • Kanagawa Station
    400 m
Hospital or clinic
  • Yokohamadaiichi Hospital
    850 m
Shopping
  • Yokohama Motomachi Shopping Street
    3.9 km
Convenience store
  • Family Mart
    120 m
Cash withdrawal
  • ATM
    170 m

What's nearby

Popular landmarks
  • Yokohama Minato Mirai 21
    1.4 km
  • Yokohama Landmark Tower
    1.7 km
  • Cup Noodles Museum Yokohama
    2.0 km
  • Yokohama Red Brick Warehouse
    2.5 km
  • Osanbashi Yokohama International Passenger Terminal
    2.9 km
  • Yamashita Park
    3.5 km
  • Yokohama Chinatown
    3.6 km
  • Shin-Yokohama Ramen Museum
    4.7 km
  • Sankeien Gardens
    6.5 km
  • Yokohama Hakkeijima Sea Paradise
    14.8 km
Nearby landmarks
  • MORE'S Yokohama
    240 m
  • Sogo Parking
    250 m
  • Yodobashi Yokohama
    330 m
  • Seabass
    350 m
  • Sogo Yokohama
    350 m
  • SOGO MUSEUM OF ART
    350 m
  • Akutasu Yokohamaten
    350 m
  • Sea Bus Pier
    350 m
  • Yokohama Train Station
    370 m
  • Bay Quarter Yokohama
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-0 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please let the property know the expected arrival time in advance. Guests can use the Special Requests box when booking or contact the property directly.
  • Pets are strictly not allowed at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center0 KM
  • Travel time to airport (minutes)30
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)1500 JPY
The property
  • Year property opened2020
  • Number of floors9
  • Room voltage100
  • Number of rooms 174
  • Non-smoking rooms/floorsYES
  • Number of restaurants1

Reviews of JR-EAST HOTEL METS YOKOHAMA from real guests

Provided by verified guests of

Agoda logo
8.7
  • Cleanliness score 9.3 out of 10 and is a high score in Yokohama
    Cleanliness9.3
  • Service score 8.9 out of 10 and is a high score in Yokohama
    Service8.9
  • Facilities score 8.8 out of 10 and is a high score in Yokohama
    Facilities8.8
  • Location score 8.7 out of 10 and is a high score in Yokohama
    Location8.7
  • Value for money score 8.7 out of 10 and is a high score in Yokohama
    Value for money8.7
High score for Yokohama

Rating

9+ Exceptional (569)
8-9 Excellent (158)
7-8 Very Good (158)
6-7 Good (39)
<6 Below Expectation (38)

Review summary

Powered by OpenAI

This hotel near Yokohama Station provides a convenient base for exploring the city. Guests appreciate the modern and clean rooms with all necessary amenities for a comfortable stay. The staff are described as excellent and friendly, providing a welcoming atmosphere. With reasonable pricing, this hotel offers value for money. Direct access to Yokohama Station makes transportation easy. The hotel's proximity to restaurants and grocery stores, as well as a nearby convenience store, provide great dining and convenience options.

None metioned

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Showing 962 verified guest comments
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  1. 10.0
    Exceptional
    真夕 from Japan
    Solo traveler
    Superior Single Room
    Stayed 2 nights in June 2025

    “I want to come again!”

    Less than a 5-minute walk from Yokohama Station, there is a large pedestrian walkway directly connected to the station. Moreover, a convenience store and a supermarket are right in front! It was very hot, but I spent very little time walking outside, so it was very comfortable. The staff were also polite, and check-in and check-out could be done quickly with a machine, making it easy. The best part was the unit bath! It was very spacious and clean everywhere, with a large mirror and enough space for all toiletries. There were also many outlets in the room, and the charging was fast. The TV was large too. If I had to point out a downside, it was that the width of the window was narrow, but other than that, it was an ideal guest room with no complaints. I definitely want to use it again if I come back!

    Reviewed June 30, 2025
    Auto-translated through generative A.I.

    この度はJR東日本ホテルメッツ横浜をご利用いただき、誠にありがとうございます。 お部屋や立地、スタッフのサービスについてお褒めの言葉をいただき、大変嬉しく思います。 窓の横幅に関しましては今後のより良いホテル作りへの貴重なご意見とさせていただきます。 今後ともJR東日本ホテルメッツ横浜をよろしくお願いいたします。 JR東日本ホテルメッツ横浜 支配人

    Responded July 04, 2025
    JR-EAST HOTEL METS YOKOHAMA
  2. 10.0
    Exceptional
    Tim from Japan
    Couple
    Superior Single Room for 2 People - Non-Smoking
    Stayed 1 night in November 2024

    “New, clean, cozy”

    Check in was self-service. Very efficient and smooth. No complications. Rooms easy to find. I used a superior twin room, but enough for two people to sleep. The room was a bit small for two people. Every equipments and electronics were new. Most surprised with the bathroom and shower. It was very clean, spacious, and felt new. Among the amenities we can pick was bath salt. For the first time in my life, I used a bath salt on a bathtub in a Japanese hotel. Very satisfied. Location was great. 7 min walk from yokohama station. A lot of restaurants nearby. Place was relatively quiet despite the busy location. Breakfast costed 1,500 per person. Not sure if it was worth it. If you want to save money on breakfast, better to just buy something from Family Mart nearby. The breakfast buffet was not bad, but I wouldn't say it was worth the price. At most, I would say it was 1,000 yen. Overall, it was very worth the price for two people.

    Reviewed November 04, 2024
  3. 8.8
    Excellent
    KELLY from Singapore
    Solo traveler
    Superior Single Room for 2 People - Non-Smoking
    Stayed 4 nights in April 2024

    “A comfortable and clean room”

    I find the room that I had was really clean as there is no moldy smell in the toilet at all and the room air doesn't feel stale. I have stayed in several different hotels before and sometimes, the other hotel rooms looked clean and neat but the toilet has a moldy smell and the air doesn't feel fresh. So, I think JR-East Hotel Mets Yokohama is really good in their cleanliness. Because of this, I hope to stay in the same hotel when I travel again in other parts of Japan. I even thought of signing up for the JR membership because of the pleasant stay. Location wise it's a quite a walking distance from Yokohama Station and it is connect via a walkway between NEWoMan and the hotel. The hotel has sent me a message on the direction and that was really helpful. Plus, I actually checked a YouTube video showing the direction towards the hotel. I like the location of the hotel because it is on the quiet side and there are some restaurants and Tully's Cafe nearby. The hotel is on 2nd floor of the building and the ground floor there is a supermarket but can only be accessed from the street outside. This is really useful. There is a Family Mart Across the streets. And there are many restaurant within walking distance. Overall, I have enjoyed my stay.

    Reviewed April 22, 2024
  4. 9.2
    Exceptional
    Yuki from Japan
    Solo traveler
    Superior Single Room
    Stayed 1 night in March 2025

    “Everything is just right & neat”

    The hotel is located in a quite new building near Yokohama station, so that everything is clean, neat & nice. It took a bit to figure out how to check-in at kiosk, but online operator remotely suppored me. Staff is very friendly. There are nice amenity selection for guests to choose. I just wish the guest room to be a bit bigger. It's too small for travelers with large luggage- no room for opening a suitcase. Also, access from the station is a bit confusing. Should target JR Yokohama Tower NEWoMan which is connected to the hotel via roofed passage.

    Reviewed March 29, 2025

    Thank you for your kind words regarding your recent stay at JR-EAST HOTEL Mets Yokohama. We are delighted to hear that you found our hotel clean and our staff friendly. Your appreciation for the amenities offered is also greatly valued. We understand your concerns about the room size, especially for travelers with larger luggage, and we will take your feedback into consideration as we continue to enhance our guest experience. Additionally, we appreciate your note about the access from the station; we aim to provide clear directions for our guests, and your feedback will help us improve this aspect. Thank you once again for your valuable feedback. We hope to welcome you back in the future. Best regards, JR-EAST HOTEL Mets Yokohama Manager Sawai

    Responded March 30, 2025
    JR-EAST HOTEL METS YOKOHAMA
  5. 10.0
    Exceptional
    Jemelyn from Philippines
    Couple
    Superior Single Room for 2 People - Non-Smoking
    Stayed 1 night in September 2024

    “Extended for another night, hassle free”

    Our stay was fantastic. The hotel's central location made it convenient to explore the city. The staff were friendly and accommodating, and the facilities were top-notched. The cleanliness of the rooms and ample amenities provided made our stay comfortable and enjoyable.

    Reviewed September 11, 2024
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