This property is in high demand!
5 travelers have booked today.
330 meters to public transportation
Check-in [24-hour]
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Free Wi-Fi
Car park
Check-in [24-hour]
Restaurant
Luggage storage
Breakfast
Laundry
Non-smoking rooms
5 travelers have booked today.
Based on 764 verified reviews
8.2
8.1
8.1
8.0
7.8
Location rating score
Value for money | 8.0 |
Distance to city center | 0.7 km |
Location rating | 8.1 |
Nearest airport | Haneda Airport (HND) |
Distance to airport | 16.7 km |
Yes! KEIKYU EX INN Yokohama-Station East -Yokohama Water front offers laundry service at your convenience for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.
KEIKYU EX INN Yokohama-Station East -Yokohama Water front features car park onsite with charges applied for travelers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
While staying at KEIKYU EX INN Yokohama-Station East -Yokohama Water front, enjoy your evening or night out at Bar StarDust, Yokohama Airegin, and Yokohama Bay Brewing Kannai to make the most out of your nightlife.
KEIKYU EX INN Yokohama-Station East -Yokohama Water front has a total of 10 floors.
KEIKYU EX INN Yokohama-Station East -Yokohama Water front has a total of 96 rooms.
Verified past guests that have stayed at KEIKYU EX INN Yokohama-Station East -Yokohama Water front had an average nightly stay of 1 night at this property.
The typical room rate for KEIKYU EX INN Yokohama-Station East -Yokohama Water front in the past month is 13075.37 JPY, compared to city's average of 13011.72 JPY.
Past couple travelers that have stayed at this property have given KEIKYU EX INN Yokohama-Station East -Yokohama Water front an average rating of 8.3. You can look up on more specific customer reviews, and remarks by filtering for a specific type of verified guest travelers down in the review section.
The closest train, metro, or bus station is Yokohama Train Station, 299.58 m away from KEIKYU EX INN Yokohama-Station East -Yokohama Water front.
KEIKYU EX INN Yokohama-Station East -Yokohama Water front’s neighborhood is Yokohama Station which consists of popular restaurants such as Kyushu Kurodaiko Yokohama, Grilled Aging Beef Yokohama, and The Rigoletto Ocean Club.
Experience Comfort and Convenience at KEIKYU EX INN Yokohama-Station East -Yokohama Waterfront
Welcome to KEIKYU EX INN Yokohama-Station East -Yokohama Waterfront, a 3-star hotel located in the vibrant city of Yokohama, Japan. With its prime location and modern amenities, this hotel offers a comfortable and convenient stay for both business and leisure travelers.
As you step into the hotel, you will be greeted by a warm and inviting atmosphere. The hotel boasts 96 well-appointed rooms, ensuring a cozy and relaxing stay for every guest. Each room is thoughtfully designed with modern furnishings and amenities to provide a comfortable retreat after a long day of exploring the city or attending meetings.
Conveniently located just 25 minutes away from the airport, KEIKYU EX INN Yokohama-Station East -Yokohama Waterfront offers easy access for travelers. Whether you're arriving or departing, the hotel's proximity to the airport ensures a hassle-free journey. Additionally, the hotel is situated only 0.7 km from the city center, allowing guests to easily explore the vibrant streets and attractions of Yokohama.
Convenience at Its Finest: KEIKYU EX INN Yokohama-Station East -Yokohama Waterfront's Facilities
At KEIKYU EX INN Yokohama-Station East -Yokohama Waterfront, convenience is a top priority. With a range of facilities designed to make your stay as seamless as possible, you can truly relax and enjoy your time in Yokohama.
One of the standout features of this hotel is its laundry service and laundromat. Whether you're traveling for business or pleasure, having clean clothes is essential. With these facilities, you can easily freshen up your wardrobe and ensure you always look your best.
Stay connected with the hotel's Wi-Fi, available both in public areas and in all rooms. Whether you need to catch up on work emails or simply browse the web, you can do so effortlessly from the comfort of your own space.
For those who are on the go, the hotel offers luggage storage, allowing you to explore the city without the burden of carrying your bags.
Additionally, the vending machines on-site provide a quick and convenient way to grab a refreshing beverage or snack whenever you need a pick-me-up.
With daily housekeeping, you can rest assured that your room will always be clean and tidy, allowing you to fully unwind after a long day of exploring Yokohama.
At KEIKYU EX INN Yokohama-Station East -Yokohama Waterfront, convenience is never compromised. Experience a hassle-free stay with these exceptional facilities.
Convenient Transport Facilities at KEIKYU EX INN Yokohama-Station East -Yokohama Water front
At KEIKYU EX INN Yokohama-Station East -Yokohama Water front, guests can enjoy a hassle-free stay with its convenient transport facilities. The hotel offers an onsite car park, ensuring that guests can easily park their vehicles upon arrival. Whether you are traveling by car or renting one during your stay, the hotel's car park provides a secure and convenient parking space. Please note that car park charges will be applied.
In addition to the car park, KEIKYU EX INN Yokohama-Station East -Yokohama Water front is also conveniently located near various transportation options. The hotel is just a short walk away from Yokohama Station, providing easy access to train and subway lines. This makes it a breeze to explore the vibrant city of Yokohama and its surrounding areas. Whether you're planning to visit popular attractions, attend business meetings, or simply explore the city, the hotel's proximity to Yokohama Station ensures that you can conveniently travel to your desired destinations.
Indulge in Culinary Delights at KEIKYU EX INN Yokohama-Station East -Yokohama Waterfront
At KEIKYU EX INN Yokohama-Station East -Yokohama Waterfront, guests can enjoy a delightful dining experience without leaving the comfort of the hotel. The hotel offers a coffee shop and a restaurant, providing a variety of options to cater to different tastes and preferences.
The coffee shop is the perfect spot to start your day with a freshly brewed cup of coffee or tea. Sip on your favorite beverage while enjoying a tranquil atmosphere and planning your itinerary for the day.
For a more substantial meal, head to the hotel's restaurant, where you'll be treated to a culinary journey of flavors. Indulge in a range of delectable dishes prepared by skilled chefs, showcasing both local and international cuisines. Whether you're craving traditional Japanese delicacies or international favorites, the restaurant has something to satisfy every palate.
To ensure a comfortable and hassle-free stay, the hotel also provides daily housekeeping services, ensuring that your room is always clean and tidy. Additionally, guests can kick-start their day with a continental breakfast, offering a selection of fresh and tasty options to energize for the day ahead. With these dining facilities, KEIKYU EX INN Yokohama-Station East -Yokohama Waterfront aims to provide a memorable and satisfying dining experience for all its guests.
Comfortable and Convenient Rooms at KEIKYU EX INN Yokohama-Station East -Yokohama Waterfront
At KEIKYU EX INN Yokohama-Station East -Yokohama Waterfront, guests can choose from a range of comfortable and convenient rooms. The Semi-Double Non-Smoking room offers 13 square meters of space with a cozy Semi Double-Bed, perfect for solo travelers or couples. For those who prefer a smoking room, the Semi-Double Smoking room provides the same amenities and layout.
Additionally, the hotel offers the Single Non-Smoking and Single Smoking rooms, both featuring 13 square meters of space and a comfortable Semi Double-Bed. These rooms are ideal for solo travelers seeking a relaxing stay.
When booking these rooms on Agoda, guests can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates for KEIKYU EX INN Yokohama-Station East -Yokohama Waterfront, ensuring that guests get the best value for their money. With Agoda's user-friendly platform, booking a room is quick and easy, allowing guests to focus on enjoying their stay in Yokohama, Japan.
Discovering Yokohama Station: A Gateway to Urban Excitement and Cultural Richness
Yokohama Station stands as a vibrant gateway to one of Japan's most dynamic cities, seamlessly blending modernity with tradition. As one of the busiest railway hubs in the country, it offers a plethora of transport options, connecting travelers to Tokyo and beyond. Upon stepping out of the station, visitors are greeted by a bustling urban landscape filled with towering skyscrapers, chic shopping centers, and an array of dining options that cater to every palate. The station itself is a marvel of contemporary architecture, featuring an impressive facade that hints at the excitement waiting just beyond its doors.
Surrounding Yokohama Station is a treasure trove of attractions that showcase the city's rich heritage and cosmopolitan flair. A short stroll leads you to the picturesque waterfront, where the iconic Yokohama Bay Bridge and the stunning Minato Mirai skyline create a breathtaking backdrop. The nearby Red Brick Warehouse, a historical landmark, now serves as a trendy shopping and dining destination, offering a glimpse into Yokohama's past while providing modern amenities. For those seeking cultural experiences, the Yokohama Museum of Art and the vibrant Chinatown, one of the largest in the world, are just a stone's throw away, inviting exploration and discovery. Whether you're here for business or leisure, Yokohama Station is the perfect starting point for an unforgettable adventure in this captivating city.
Traveling from Nearby Airports to KEIKYU EX INN Yokohama-Station East -Yokohama Water front
Reaching KEIKYU EX INN Yokohama-Station East -Yokohama Water front from nearby airports is a breeze, making it an ideal choice for travelers. If you're arriving at Narita International Airport (NRT), you can take the Narita Express train directly to Yokohama Station, which typically takes around 90 minutes. The train offers a comfortable ride with scenic views, and once you arrive at Yokohama Station, the hotel is just a short walk away, approximately 10 minutes on foot. Alternatively, if you land at Haneda Airport (HND), the journey is even quicker. You can hop on the Keikyu Airport Line, which will transport you to Yokohama Station in about 30 minutes, allowing you to start your adventure in this vibrant city with minimal delay.
Upon arriving at Yokohama Station, you'll find yourself at the heart of the city, surrounded by a myriad of dining, shopping, and entertainment options. As you make your way to KEIKYU EX INN, take a moment to soak in the bustling atmosphere of the station and the surrounding area. The hotel’s convenient location not only ensures easy access to public transport but also allows guests to explore the waterfront attractions, parks, and cultural sites that make Yokohama a captivating destination. Whether you are visiting for business or leisure, the seamless travel options from the airport to KEIKYU EX INN will set the tone for a memorable stay in this dynamic city.
Explore the Vibrant Surroundings of KEIKYU EX INN Yokohama-Station East -Yokohama Water front
Located in the heart of Yokohama, KEIKYU EX INN Yokohama-Station East -Yokohama Water front offers easy access to a plethora of exciting landmarks and attractions. Just a short distance away, you will find yourself immersed in the vibrant atmosphere of Yokohama Chinatown, the largest Chinatown in Japan. Stroll through its bustling streets and indulge in a wide array of delicious Chinese cuisine, shop for unique souvenirs, and soak in the rich cultural heritage.
For those interested in history and architecture, the Yokohama Red Brick Warehouse is a must-visit. Originally built as a customs building in the early 20th century, it has been renovated into a stylish shopping and entertainment complex. Explore its charming boutiques, art galleries, and enjoy stunning waterfront views.
Another iconic landmark nearby is the Yokohama Landmark Tower, a towering skyscraper that offers breathtaking panoramic views of the city from its observation deck. Marvel at the cityscape and enjoy a meal at one of the tower's exquisite restaurants.
For a taste of the future, head to Yokohama Minato Mirai 21, a modern waterfront district that combines sleek architecture, shopping malls, and entertainment facilities. Take a leisurely stroll along the waterfront promenade of Yamashita Park, where you can enjoy picturesque views of the bay and the iconic Hikawa Maru ship.
If you're a fan of instant noodles, don't miss the Cup Noodles Museum Yokohama, where you can learn about the history of this beloved food and even create your own cup noodles.
Nature lovers will appreciate the tranquil beauty of Sankeien Gardens, a traditional Japanese garden with stunning seasonal landscapes and historic buildings. For a more adventurous experience, visit Yokohama Hakkeijima Sea Paradise, an expansive marine park featuring a variety of thrilling rides, aquariums, and animal shows.
Whether you're a history buff, a food enthusiast, or simply looking to explore the vibrant city of Yokohama, KEIKYU EX INN Yokohama-Station East -Yokohama Water front's prime location allows you to easily access these remarkable landmarks and attractions, ensuring a memorable stay.
Convenient Public Transport Stations near KEIKYU EX INN Yokohama-Station East -Yokohama Water front
Located in the heart of Yokohama, KEIKYU EX INN Yokohama-Station East -Yokohama Water front offers easy access to several public transport stations. Just a short walk away, you'll find Minatomirai Subway Station, Tobe, and Shin Yokohama Subway Station, making it convenient for guests to explore the city's top attractions and landmarks.
For those looking to explore the vibrant Kannai area, Kannai Train Station is within close proximity to the hotel. From here, you can easily visit popular sites such as Yokohama Stadium and Yokohama Chinatown. Additionally, Shin-Shibaura and Higashi-Hakuraku Station are also nearby, providing further convenience for guests who wish to venture out and discover the beauty of Yokohama.
If you're planning to explore other parts of the city, Higashi-Totsuka, Hoshikawa, Tsuzuki Fureai no Oka Subway Station, and Nihon Odori Train Station are easily accessible from the hotel. These stations offer seamless connections to various neighborhoods and attractions in Yokohama, ensuring a hassle-free travel experience for guests.
With its prime location near these public transport stations, KEIKYU EX INN Yokohama-Station East -Yokohama Water front is the perfect choice for travelers who want to make the most of their time in Yokohama and easily navigate the city's transportation network.
A Culinary Journey in the Vicinity
Located in the vibrant neighborhood of Yokohama Waterfront, KEIKYU EX INN Yokohama-Station East is surrounded by a plethora of dining options. Just a short stroll away, guests can indulge in the exquisite flavors of Saikoushinkan, a renowned restaurant serving traditional Japanese cuisine. For those craving Chinese delicacies, Manchinro and Manchinro Tenshinpo offer a delightful array of dishes, including their signature dumplings. KatsuRetsuan Bashamichi Main Store is a must-visit for lovers of crispy and tender tonkatsu. If you're in the mood for soba noodles, KADOHEI Tsuketen Soba is the perfect spot to savor authentic Japanese soba dishes. For a taste of Italian cuisine, Sisiliya is a charming restaurant serving delectable pasta and pizza. Additionally, bills Yokohama Red Brick Warehouse is a popular choice for those seeking a trendy dining experience with a menu featuring modern Australian cuisine. BBQ enthusiasts can satisfy their cravings at Midtown BBQ Yokohama, known for its mouthwatering grilled meats. Finally, Jukeihanten Shinkan1F offers a unique fusion of Japanese and Chinese flavors, making it an excellent choice for a memorable dining experience. With such a diverse range of culinary options just steps away, guests at KEIKYU EX INN Yokohama-Station East will surely embark on a delightful culinary journey.
Shop Till You Drop at Yokohama's Best Shopping Landmarks
Located in the heart of Yokohama, KEIKYU EX INN Yokohama-Station East -Yokohama Water front is surrounded by a plethora of shopping landmarks. Just a stone's throw away, you'll find the prestigious FAUCHON Takashimaya Yokohama Store, where you can indulge in gourmet delights and exquisite pastries. For a unique shopping experience, head to Minato Mirai Tokyu Square, a modern shopping complex offering a wide range of trendy fashion brands and upscale boutiques. If you're looking for traditional Japanese textiles and kimono, Kurumaya Gofukuten is the place to go. Sogo Yokohama is another must-visit destination, boasting a vast selection of luxury goods and department store shopping. For those interested in local crafts and souvenirs, MIHAMA Motomachi Honten is a treasure trove of unique finds. Mosaic Mall Kohoku is perfect for fashion enthusiasts, with its diverse range of international and domestic brands. Asian Spice Market is a haven for food lovers, offering a wide range of spices and ingredients from all over Asia. Akutasu Yokohamaten is a popular spot for trendy accessories and lifestyle products. If you're in need of everyday essentials at affordable prices, Daiso Shop Isezakicho is the place to go. And for a comprehensive shopping experience, Yokohama Vivre offers a mix of fashion, dining, and entertainment options. With such a wide array of shopping landmarks at your doorstep, KEIKYU EX INN Yokohama-Station East -Yokohama Water front is the perfect choice for shopaholics visiting Yokohama.
Affordable Luxury at KEIKYU EX INN Yokohama-Station East -Yokohama Water front
Are you looking for a comfortable and affordable stay in Yokohama? Look no further than KEIKYU EX INN Yokohama-Station East -Yokohama Water front. With an average room price of just $98, this hotel offers exceptional value for money compared to the average price of a hotel room in Yokohama, which stands at $118.
At KEIKYU EX INN Yokohama-Station East -Yokohama Water front, you can enjoy all the comforts of a luxury hotel without breaking the bank. The spacious and well-appointed rooms are designed with your utmost comfort in mind, featuring modern amenities such as flat-screen TVs, free Wi-Fi, and cozy beds. The hotel also offers a range of convenient facilities including a 24-hour front desk, luggage storage, and a restaurant serving delicious local cuisine.
By choosing KEIKYU EX INN Yokohama-Station East -Yokohama Water front, you not only save money but also gain easy access to the vibrant city of Yokohama. Located just a short distance from popular attractions such as Yokohama Landmark Tower and Yokohama Chinatown, you can explore the city's rich history and vibrant culture without hassle. Don't miss out on this fantastic opportunity to experience affordable luxury at KEIKYU EX INN Yokohama-Station East -Yokohama Water front.
Convenient and Affordable Accommodation near Narita Airport
KEIKYU EX INN Yokohama-Station East -Yokohama Water front is the perfect choice for travelers looking for a convenient place to stay near Narita Airport. With its excellent location and affordable rates, this hotel offers great value for money.
Guests have praised the hotel's convenient location, making it an ideal place to crash for a night if you are traveling from Narita airport. Situated in Yokohama, Japan, the hotel provides easy access to transportation links, allowing guests to explore the city with ease.
Not only does this hotel offer a prime location, but it also provides comfortable and well-equipped rooms. Guests have found the accommodation to be clean and cozy, ensuring a good night's sleep after a long journey. With its affordable rates, KEIKYU EX INN Yokohama-Station East -Yokohama Water front is a great choice for budget-conscious travelers seeking convenience and comfort.
A Memorable Stay at KEIKYU EX INN Yokohama-Station East -Yokohama Water front
Discover a delightful hotel experience at KEIKYU EX INN Yokohama-Station East -Yokohama Water front, where impeccable customer ratings reflect the exceptional quality of this establishment. With an impressive overall rating of 7.9, guests can expect a memorable stay filled with comfort, convenience, and warm hospitality.
One of the standout features of this hotel is its excellent value for money, earning a rating of 7.7. Guests appreciate the affordability without compromising on the quality of their stay. With well-appointed rooms and a range of amenities, visitors can enjoy a comfortable and enjoyable experience without breaking the bank.
The facilities at KEIKYU EX INN Yokohama-Station East -Yokohama Water front are highly rated, scoring a commendable 7.5. From modern and stylish interiors to well-maintained common areas, guests have access to a range of amenities that enhance their stay. Whether it's the well-equipped fitness center, the relaxing lounge area, or the convenient on-site restaurant, this hotel offers everything needed for a pleasant and convenient stay.
Cleanliness is a top priority at this hotel, evident from its impressive rating of 8.0. Guests can expect spotless rooms and common areas, ensuring a comfortable and hygienic environment throughout their stay. The dedicated housekeeping staff takes great pride in maintaining high standards of cleanliness, providing guests with peace of mind and a pleasant atmosphere.
Location is another strong point of KEIKYU EX INN Yokohama-Station East -Yokohama Water front, with a rating of 8.1. Situated in the heart of Yokohama, this hotel offers easy access to popular attractions, shopping districts, and dining options. With excellent transport links nearby, guests can explore the city with ease and make the most of their time in Yokohama.
The staff at KEIKYU EX INN Yokohama-Station East -Yokohama Water front has received accolades for their exceptional performance, earning a rating of 7.9. From the warm welcome at check-in to the attentive service throughout the stay, the staff goes above and beyond to ensure guests have a pleasant and memorable experience. Whether it's providing helpful recommendations or assisting with any requests, the dedicated team is always ready to assist with a smile.
Overall, KEIKYU EX INN Yokohama-Station East -Yokohama Water front offers a truly exceptional hotel experience. With its excellent value for money, well-maintained facilities, impeccable cleanliness, convenient location, and outstanding staff performance, guests can expect nothing short of a memorable stay filled with comfort, convenience, and warm hospitality.
Very good7.8
Facilities
Excellent8.1
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Very good
It was very close to Yokohama Station. Since Yokohama Station is large, I think it's a good idea to choose the hotel's location based on the train line you will be taking, but it was convenient as it was close to the JR entrance and the platform for the train I used. The included breakfast could be chosen at the PRONTO on the first floor, and it was relaxed and delicious. You could drink coffee anytime, and the room cleaning was thorough, making it comfortable.
この度は京急EXイン横浜駅東口にご宿泊頂きまして誠にありがとうございます。 また、貴重なお時間を割いてのクチコミ投稿ありがとうございます。 当館の立地やアクセス面にご満足いただけたようで何よりでございます。 ご投稿いただきました通り横浜駅はとても広いため、ご利用の路線によって便利さが異なりますが、少しでも快適にお越しいただけたことを大変嬉しく存じます。 朝食やお部屋の清掃、コーヒーのサービスについてもお褒めの言葉を頂戴し、スタッフ一同の励みになります。今後も快適にお過ごしいただけるよう、サービス向上に努めてまいります。 また横浜へお越しの際は、ぜひ当館をご利用くださいませ。 心よりお待ち申し上げております。 京急EXイン横浜駅東口 フロント
I stayed for two nights in connection with a business trip. The location is excellent, just a moment away from JR Yokohama Station. The guest room has a moderate size and is comfortable. It's also nice to have welcome coffee on the 2nd floor. The breakfast at Pronto was delicious. Thank you to all the staff.
この度は、京急EXイン横浜駅東口にご宿泊頂きまして、誠にありがとうございます。 ご滞在中はご不便なくお過ごしいただけましたようで安心いたしました。 また、当館1F「PRONTO」のご朝食をお気に召して頂き、うれしい限りでございます。 お時間などのご都合でお召し上がれない場合、フロントにて軽食(カロリーメイト、ソイジョイ、ゼリ-飲料、ミネラルウォーター)と交換も可能でございます。お気軽にフロントスタッフにお声掛けくださいませ。 今後もお客様にご満足いただけるサービスの提供を目指しスタッフ一同精進して参りますので、近くにお越しの際はぜひ当館をご利用いただければ幸いでございます。 お客様のまたのお越しを心よりお待ち申し上げております。 京急EXイン横浜駅東口 フロント
The staff were polite and kind, and thanks to them, I was able to have a comfortable stay. The location was not difficult to understand, and it was very convenient as it was close to the station. It was also near the JR and Keikyu lines' ticket gates, making for an excellent location.
この度は、京急EXイン横浜駅東口にご宿泊頂きましてありがとうございます。 また、お忙しい中ご投稿いただきまして重ねて御礼申し上げます。 接客につきましてお褒めのお言葉をいただき、大変嬉しく存じます。 ご投稿いただきました通り、当館は横浜駅のきた東口から徒歩2分と恵まれた立地でございますので、アクセスの良さから多くのお客様にご好評いただいております。 今後もお客様にご満足いただけるサービスの提供を目指しスタッフ一同精進して参りますので、近くにお越しの際はぜひ当館をご利用いただければ幸いでございます。 お客様のまたのお越しを心よりお待ち申し上げております。 京急EXイン横浜駅東口 フロント
The staff's response is kind and courteous. It's close to the station and a convenience store, so the location is good. I'm grateful that the room was kept clean. There's only one unfortunate thing: the pot feels old and has some stains, possibly from calcification, which made me hesitate to use it for a moment. Other than that, everything is great. The refrigerator is small, but with a little creativity, you can fit things in it.
この度は当ホテルにご宿泊いただきまして、誠にありがとうございます。 また、お忙しい中ご投稿いただきまして重ねて御礼申し上げます。 接客や清掃に関しまして、お褒めの言葉を頂きまして誠にありがとうございます。 また泊まりたいとのお言葉大変嬉しく存じます。 ご投稿いただきました通り、当館は横浜駅のきた東口から徒歩2分と恵まれた立地でございますので、アクセスの良さから多くのお客様にご好評いただいております。 最寄りには徒歩1分の位置にファミリーマートがあり、徒歩10分圏内にセブンイレブンとローソンもございます。 しかしながら、ポットのカルキに関しましては、お客様にご不快な思いをさせてしまい、大変申し訳ございません。 ご指摘の件を清掃スタッフおよび全スタッフで共有し、サービス改善に努めて参ります。 今後もお客様にご満足いただけるサービスの提供を目指しスタッフ一同精進して参りますので、近くにお越しの際はぜひ当館をご利用いただければ幸いでございます。 お客様のまたのお越しを心よりお待ち申し上げております。 京急EXイン横浜駅東口(きた東口) フロント
330 meters to public transportation
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
“It’s different from before!”
I stayed with one adult and one child. I had used this place once before, but at that time, due to the front desk's response and the room's dirtiness, I wanted to check out immediately. The front desk staff seemed to lack respect for customers and gave off a feeling of reluctantly serving. The room cleaning was so questionable that I wondered if it had been done at all; there was hair on the floor, dust visible everywhere, and I wondered if the cups had even been cleaned. There was a mark that looked like lipstick on the pillow, and the shower curtain was too dirty... In short, it was the worst! It was ranked number one on my list of hotels I would never want to stay at! However, this time, I couldn't find any hotels within my budget, so I prepared myself to stay here. On the day of my arrival, I went to the hotel with no expectations, and when I approached the front desk, I was surprised by the staff's kind and polite service! I think this is the way service should be, but since my last experience was so terrible, it felt like divine service! Moreover, the room cleaning was remarkably clean and tidy, like a before-and-after transformation! There was no hair, dust, or traces of lipstick at all. I could use the room comfortably with my child without worrying! The cleaning was so unexpectedly impressive that I wondered what had happened. I respectfully thank the staff for their efforts! Thank you very much!
この度は再度京急EXイン横浜駅東口をご利用いただき、またお忙しい中、貴重なご意見をお寄せいただきまして誠にありがとうございます。 以前のご宿泊時においてフロント対応やお部屋の清掃に関しまして、大変ご不快な思いをさせてしまったことを心よりお詫び申し上げます。ご指摘頂きました点につきましてはスタッフ全体で周知徹底を図り、二度とこのようなことがないよう再発防止に努めて参ります。 そして今回、再びご宿泊いただくにあたり、不安なお気持ちを抱えながらもご利用いただいたこと、また、そのうえでお褒めのお言葉をいただけたこと、大変嬉しく思っております。 お子様とご一緒でも快適にお過ごしいただけたとのこと、スタッフ一同、何よりの励みになります。 今後とも皆様に安心してご利用いただけるホテルであり続けられるよう、さらに精進してまいりますので、近くにお越しの際はぜひまた当館をご利用いただければ幸いでございます。スタッフ一同、心よりお待ちしております。 貴重なお時間を割いてのご投稿、ありがとうございました。 京急EXイン横浜駅東口 フロント