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Waldorf Astoria Monarch Beach Resort & Club
Garden View, Waldorf Astoria Monarch Beach Resort & Club in Dana Point (CA)
a large building with a fountain in the middle of it, Waldorf Astoria Monarch Beach Resort & Club in Dana Point (CA)
a living room filled with furniture and a large window, Waldorf Astoria Monarch Beach Resort & Club in Dana Point (CA)
Lobby, Waldorf Astoria Monarch Beach Resort & Club in Dana Point (CA)
Interior view, Waldorf Astoria Monarch Beach Resort & Club in Dana Point (CA)
Interior view, Waldorf Astoria Monarch Beach Resort & Club in Dana Point (CA)

Removed from saved list

9.1

Exceptional

77 reviews

77 reviews

See map
See map

9.5

Exceptional

Location rating score

Exceptional location
Parking
Available
Nearby landmarks
Dana Point Farmer's Market 2.1 km
Dana Cove Park 2.3 km
The Pilgrim 2.8 km
Revital Fine Jewelry and Imports 2.8 km
John Wayne Airport 25.8 km
Oceanside Municipal Airport 44.7 km
Long Beach Airport 54.6 km
French Valley Airport 55.1 km
Chino Airport 55.5 km
McClellan-Palomar Airport 56.6 km

Waldorf Astoria Monarch Beach Resort & Club

One Monarch Beach Resort, Dana Point, Dana Point (CA), United States, 92629 - See map

Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Conveniently situated in the Dana Point part of Dana Point (CA), this property puts you close to attractions and interesting dining options. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Check-in/out [express]

Private beach

Hot tub

Currency exchange

Hilton CleanStay

Clean and Ready for you

Facilities

Bicycle rental

Valet parking

Pets allowed

Front desk [24-hour]

Hot tub

Golf course [on-site]

Check-in/out [express]

Luggage storage

Value for money8.4
Location rating9.5

Rooms available at Waldorf Astoria Monarch Beach Resort & Club

1 King Ocean View Suite
...
  • Room size: 74 m²/797 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
1 Bedroom Pool View Suite
...
  • Room size: 74 m²/797 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
1 Bedroom Apartment Pool View
...
  • Room size: 50 m²/538 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Balcony King, Guest room, 1 King, Resort view, Balcony
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Garden View King Bed Accessible - Bath
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Ocean View King Bed
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
2 Queen Resort View Non-Smoking
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Monarch Suite
...
  • Room size: 74 m²/797 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Fireside Guestroom
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Studio Terrace Two Queen
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Waldorf Astoria Monarch Beach Resort & Club?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Waldorf Astoria Monarch Beach Resort & Club?

For those who wish to drive their own cars, Waldorf Astoria Monarch Beach Resort & Club has a car park right on site for maximum convenience. Parking is available for a fee of 60 USD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dana Point (CA) with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Waldorf Astoria Monarch Beach Resort & Club?

Wake up to a great continental breakfast at Waldorf Astoria Monarch Beach Resort & Club. Adults can enjoy breakfast offered with an additional charge of 30 USD if not included in the room rate.

What are my dining options at Waldorf Astoria Monarch Beach Resort & Club?

Waldorf Astoria Monarch Beach Resort & Club features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, kosher diet is prepared with the utmost care and attention.

What is the smoking policy at Waldorf Astoria Monarch Beach Resort & Club?

Waldorf Astoria Monarch Beach Resort & Club does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Waldorf Astoria Monarch Beach Resort & Club?

Waldorf Astoria Monarch Beach Resort & Club is located in Dana Point, famous for good restaurants such as Stonehill Tavern, Club 19 and Beach Hut Deli Dana Point.

What popular shopping places are close to Waldorf Astoria Monarch Beach Resort & Club?

Shopping options in Waldorf Astoria Monarch Beach Resort & Club’s Dana Point neighborhood include Dana Point Farmer's Market and Revital Fine Jewelry and Imports.

What are popular attractions near Waldorf Astoria Monarch Beach Resort & Club?

Waldorf Astoria Monarch Beach Resort & Club is located in Dana Point area, which is famous for attractions such as Spa Gaucin, Salt Creek Beach Park and Dana Cove Park.

What popular beaches are close to Waldorf Astoria Monarch Beach Resort & Club?

Waldorf Astoria Monarch Beach Resort & Club is located in the Dana Point area, which includes Baby Beach.

What popular natural sightseeing spots are close to Waldorf Astoria Monarch Beach Resort & Club?

Waldorf Astoria Monarch Beach Resort & Club is located within Dana Point, which makes it conveniently close to natural sights including Sea Canyon Park.

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Explore the neighborhood

What people love about Waldorf Astoria Monarch Beach Resort & Club

  • 10

    Exceptional
    Staff 

    "I love this Hotel , so beautiful view , the service here is very good ."

    Hau

    |

    July 27, 2021

  • 9.2

    Exceptional

    "Excellent place for family"

    Stephanie

    |

    June 11, 2021

  • 9.6

    Exceptional
    Staff 

    "We found all the staff to be friendly and helpful, from the valet attendants, reception, staff encountered randomly in the hallway and to room service."

    Timothy

    |

    January 4, 2021

Overall rating:

9.1

Exceptional
77 reviews
Cleanliness
9.4
Facilities
9.4
Location
9.5
Read all reviews >
More about Waldorf Astoria Monarch Beach Resort & Club

More about Waldorf Astoria Monarch Beach Resort & Club

Waldorf Astoria Monarch Beach Resort & Club

The facilities and services provided by Waldorf Astoria Monarch Beach Resort & Club ensure a pleasant stay for guests. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Exploring Dana Point (CA) is made even more convenient with the car hire services available at the hotel. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service and room service let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Waldorf Astoria Monarch Beach Resort & Club guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Waldorf Astoria Monarch Beach Resort & Club include special design features like a balcony or terrace. In-room entertainment such as television, is provided for guests in select rooms.
The hotel also offers mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Waldorf Astoria Monarch Beach Resort & Club. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Waldorf Astoria Monarch Beach Resort & Club which has a selection of kosher options.
A night in at the hotel's bar can be as fun as a night out with your travel companions.
To fill your days, be sure to check out the fantastic facilities offered at Waldorf Astoria Monarch Beach Resort & Club. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Water sports are incredibly convenient with watersports equipment rentals provided by Waldorf Astoria Monarch Beach Resort & Club. Have fun without traveling far, by taking advantage of the yoga room, tennis court, golf course on site and hiking trails at Waldorf Astoria Monarch Beach Resort & Club.
Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.

Show less

Amenities and facilities

Exceptional
Facilities

9.4

Most talked about facilities

Swimming Pool

2 mentions

Beach

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • German
  • Korean
  • Polish
  • Spanish
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Canoeing
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Private beach
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Dog-friendly
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Valet parking
Sports equipment rental
  • Bicycle rental

Food and dining

Breakfast options
  • American
  • Continental
  • Vegetarian
  • Vegan
  • Gluten-free
  • Kosher
Restaurants on site
Aveo Table + Bar
  • Cuisine: Mediterranean, Seafood
  • Menu: Buffet
Bourbon Steak Orange County, A Michael Mina Restaurant
  • Cuisine: American
  • Menu: Buffet

Location

One Monarch Beach Resort, Dana Point, Dana Point (CA), United States, 92629
Exceptional
Location

9.5

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 1 year(s).

Infant 1-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)30 USD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges5
  • Number of floors7
  • Number of restaurants2
  • Number of rooms 400
  • Most recent renovation2016
Parking
  • Daily parking fee60 USD

Reviews of Waldorf Astoria Monarch Beach Resort & Club from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.4
Facilities9.4
Location9.5
Service9.2
Value for money8.4
High score for Dana Point (CA)
Rating
9+ Exceptional (13)
8-9 Excellent (2)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (3)
Time of the year
Mar - May (2)
Jun - Aug (12)
Sep - Nov (4)
Dec - Feb (3)

Show reviews that mention 

Showing 21 verified guest comments
12
10.0
Exceptional
Wendy from United States
Family with teens
Stayed 4 nights in May 2019

Exceptional”

Spectacular experience. Beautiful Main and Family Pools + 2 Hot tubs. Short shuttle to the beach club for approximate 4 mile beach walk or provided chairs/towels/umbrellas (Beach Club restaurant to reopen soon after refurbishment). Pristine Golf Course for walking or playing -- with casual, outdoor breakfast/lunch restaurant. Phenomenal dining on-property from casual to 5 star. Resort respects casual attire, highly hospitable, serves Sunset Toasts on balcony, encourages family games on the lawn. Co-located Miravel Spa and Athletics Club offer full breadth of beautifully delivered services.

Reviewed May 31, 2019

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Dear Wendy, Thank you for taking the time to write such a wonderful review about your recent stay at Monarch Beach Resort. Hearing feedback from guests such as you is one of the many reasons our staff members are so proud to be a part of our one-of-a-kind beach house hospitality family. I look forward to having you return for many years to come. Sincerely, Ian Pullan Vice President & General Manager

Responded June 04, 2019
Waldorf Astoria Monarch Beach Resort & Club
10.0
Exceptional
Catherine from Canada
Couple
Stayed 6 nights in August 2019

Our 4th time returning to Monarch Beach!”

Set on a beautiful property with amenities plus including a stunning pool and spa, exceptional 18 hole golf course should you choose and trolley service to the beach and back... it just doesn’t get any better for a resort style holiday!

Reviewed August 27, 2019

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Dear Catherine, Thank you for your kind words about Monarch Beach Resort. I am thrilled to hear of your exceptional stays, we appreciate your loyalty. I look forward to welcoming you back soon. Sincerely, Ian Pullan Vice President & General Manager

Responded August 30, 2019
Waldorf Astoria Monarch Beach Resort & Club
10.0
Exceptional
Jennifer from United States
Business traveler
Stayed 3 nights in July 2019

Great spot for our business meeting”

We had a small business meeting/worksession over 2 days and this was the perfect spot. The conference room had everything we needed and the staff went above and beyond for us. The rooms we stayed in were also excellent...as was the view!

Reviewed November 08, 2019

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9.6
Exceptional
Timothy from Taiwan
Couple
King Room with Resort View
Stayed 1 night in January 2021

Exceptional”

We didn't know that the resort was transitioning to join Waldorf, so when we drove in, our expectations increased. We found all the staff to be friendly and helpful, from the valet attendants, reception, staff encountered randomly in the hallway and to room service. There are extra charges to be aware of: valet parking and facility fee. The facility is very attractive in daytime, but at night, it looks beautiful with small fireplaces on public balconies. We didn't have a 1st floor unit, but those even have their own fireplaces on their patio. The tram service to the beach was prompt and a short ride. We walked it once as well which is not hard. We had a fine experience, and I think it's ready to maintain Waldorf's reputation.

Reviewed January 04, 2021

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10.0
Exceptional
Hau from Vietnam
Family with young children
1 King 1 Bedroom Pool View Non-Smoking
Stayed 1 night in July 2021

Hotel number 1 ”

I love this Hotel , so beautiful view , the service here is very good . Everything is perfect . I always wish to come back and stay vacations here with my family .

Reviewed July 27, 2021

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9.6
Exceptional
Jennifer from United States
Family with teens
Stayed 2 nights in July 2019

No Complaints!”

My stay at the Monarch Beach Resort was amongst the best I have ever had. The facilities were top notch and the little details included in the room and at turn down was really great. All of the staff we encountered was exceptional and super polite. Would definitely stay here again.

Reviewed August 05, 2019

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Thank you for your kind comments regarding your stay at Monarch Beach Resort. I'm thrilled that you would stay here again and hope to welcome you back soon. Sincerely, Ian Pullan Vice President & General Manager

Responded August 06, 2019
Waldorf Astoria Monarch Beach Resort & Club
10.0
Exceptional
hsu from Taiwan
Couple
Stayed 3 nights in October 2019

great hotel”

great hotelgreat hotelgreat hotelgreat hotelgreat hotel

Reviewed February 15, 2020

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9.2
Exceptional
roman from United States
Couple
Stayed 3 nights in July 2020

Overall, one of my favorite places”

One of my favorite places to visit. My warning: be careful with dinner reservation especially with Monarch Beach Club Restaurant by the Ocean. Due to Covid-19, their system overbooks. My wife and I was almost left without celebrating her birthday. At the end, the manager Nick, was really great and helped to make sure we get the table.

Reviewed July 15, 2020

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10.0
Exceptional
Michael
Family with teens
Stayed 4 nights in April 2019

Will definitely be back. ”

Exceptional. Pristine property.

Reviewed April 20, 2019

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8.8
Excellent
Beata from United States
Group
Stayed 3 nights in September 2020

Fell short ”

My husband and I spent 5 nights at this resort. Such a beautiful place unfortunately few nagging issues that were communicated with the staff about and got never resolved. The restaurants servers were extremely slow and unobservant. They didn’t care. We hosted pre and post wedding parties at the hotel and food was ok but service was terrible. It was embarrassing to my husband and I as hosts. Also my husband complained a couple of times about a woman smoking on her balcony next to ours which made it impossible to even open up the door to air out the room! The staff did nothing about it! He took pictures of the woman smoking. But the front desk still showed no concern although this is against their policy. My older mother was staying in another room and while we were out fire alarm went out and we were away but she was aware of the smoker and we fell into a panic she burned the hotel down. Fortunately it was something mechanical but the stress she and we got put through leaving the hotel in a hurry. In the end this experience was not what we pictured for a 5 star resort, sorry to say!

Reviewed September 29, 2020

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9.2
Exceptional
Stephanie from United States
Family with teens
Stayed 2 nights in October 2020

Beautiful”

Excellent place for family

Reviewed June 11, 2021

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8.0
Excellent
Anthony from Canada
Family with young children
Stayed 5 nights in July 2019

Not worth the price”

Beautiful property but you are isolated and need to drive to visit anywhere else. They take advantage of this by charging ridiculous prices for simple things... bottle of water in room $10. Beer at bar $12. Breakfast sandwich to go from coffee shop $12. Hamburger $27. The beach is a 15 minute walk but there is no way to actually walk to the beach club. They make you take a tram that often is so busy you need to wait 30 minutes for your turn as it is shared with all residents in the community. Beach club restaurant takes way too long to get food and actual beach is beautiful but it has steep waves that break right on shore which is not safe for smaller kids. The kids menu was actually very good and Appreciated and much of the staff were very good and well trained.

Reviewed August 08, 2019

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Dear Anthony, Thank you very much for staying with us and providing your feedback. We hope your overall experience was a wonderful one. We intended for your visit to be extraordinary and we sincerely apologize if we let you down in any way. I will share your feedback with our team and hope that you will return to see improvements. Sincerely, Ian Pullan Vice President & General Manager

Responded August 14, 2019
Waldorf Astoria Monarch Beach Resort & Club
7.6
Very good
Ryan from United Kingdom
Family with young children
Stayed 3 nights in July 2019

Great start to our holiday”

The start of our holiday was arriving at this grand and imposing hotel. It really has that wow factor which is exactly what most guests are after. The staff are beyond polite and give you the true 5* treatment...scrape the surface with any of them and they all have genuine personality as well, which adds to feeling relaxed. The pools are great, especially with young children. The only negative is the price you get this hotel needs to have $120 on top. Parking is $50 a day, and the cheapest way to wake up is to grab 2 coffees and 4 pastries which will set you back $70. Drinks at the pool were about $20 each also. It's a shame really as we would have happily spent more money. But the prices were so high it just made us go elsewhere and spend money in town instead. Overall though we loved it and wished we'd stayed longer. The rest of South California is a bit of a let down in comparison...

Reviewed July 08, 2019

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Dear Ryan, Thank you very much for staying with us and providing your feedback. It sounds like your overall experience was a wonderful one. We intended for your visit to be extraordinary and apologize that you did not find value in our offerings. I hope that you will visit us again in the future. Sincerely, Ian Pullan Vice President & General Manager

Responded July 09, 2019
Waldorf Astoria Monarch Beach Resort & Club
6.8
Good
Ryan from United States
Couple
Stayed 1 night in December 2019

Wrong rate”

Booked for 384 online was charged 754 at check in. Scammed out of money . Maid service was fantastic:)

Reviewed December 09, 2019

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6.0
Adriana from Canada
Family with teens
Stayed 5 nights in August 2019

Above average”

Have stayed at the resort 5 times when it was St. Regis. Definitely a different experience this time. Check in was very long and arduous. Pool Menu limited and pricey. The spa pricing is steep and they charge a $5.00 fee on top of automatically adding 20% gratuity.. Just seems like a money grab at every turn. If the service and facility supported this, it would be worth it but this is more of a 4 star resort. Won’t go back.

Reviewed August 17, 2019

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Dear Adriana, Thank you so much for staying with us recently and I am sorry your stay was not what you had hoped it would be, this is certainly disappointing to read and I hope you will accept my most sincere apologies. Your feedback has been shared with all leaders at the property so that we can improve moving forward. I hope that, should you wish to come and stay with us again in the future, you will see the improvements made by our team. Sincerely, Ian Pullan Vice President & General Manager

Responded August 22, 2019
Waldorf Astoria Monarch Beach Resort & Club
2.0
Kristine from United States
Group
Stayed 1 night in August 2020

Awful!”

Service is horrible. Our group encountered only 3 nice employees. Rooms were dirty there was dried vomit on one of the bed skirts. Beach access is not a hop skip and a jump you will have to take a trolley down to the beach which the wait times are about 30-40 mins long. The hotel was at MAXIMUM capacity during COVID and the hotel would not share the capacity amount. Hotel room walls are paper thin I could hear neighbors snoring thru the wall. One of my pillows smelled like mold. Shower and bathroom sinks smelled like sewer. Their hospitality is a negative 100%. However I do have to mention they credited me $250 for the vomit on the bed skirt. I would not go back if they offered me the best room they have for free and all expenses paid.

Reviewed August 24, 2020

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10.0
Exceptional
CHIEH from Taiwan
Couple
Stayed 1 night in July 2016

good location, good service”

The ocean view suite is great, the pool and jacuzzi are very clean

Reviewed July 26, 2016

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8.8
Excellent
Davood from Canada
Couple
Pool View - 1 Bed Requested
Stayed 1 night in September 2018

Excellent”

Beautiful place and exceptional staff

Reviewed September 21, 2018

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Dear Davood, Thank you for the incredible compliment! I look forward to having you return for many years to come. Sincerely, Ian Pullan Vice President & General Manager

Responded September 26, 2018
Waldorf Astoria Monarch Beach Resort & Club
10.0
Exceptional
Elizabeth from United States
Couple
Basic Double
Stayed 1 night in December 2018

Exceptional”

Perfection

Reviewed December 27, 2018

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10.0
Exceptional
Alan from United States
Couple
Stayed 4 nights in August 2019

All good”

All good

Reviewed August 27, 2019

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12
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