This property is in high demand!
5 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Excellent hotel for couple, families and client visits

Excellent hotel for couple, families and client visits
Excellent hotel near to the beach
Excellent hotel for couple, families and client visits
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
5 travelers have booked today.
Based on 10,541 verified reviews
8.8
7.9
7.7
7.7
7.4
6.9
Nearest transportation options
•
AG-DMS is within 0.81 km
•
Thousand Lights Metro Station is within 1.04 km
Location rating score
| Value for money | 7.4 |
| Distance to city center | 1.0 km |
| Location rating | 8.8 |
| Nearest airport | Chennai International Airport (MAA) |
| Distance to airport | 10.8 km |
10.0
Exceptional
City view
City view
8.4
Excellent
City view
9.4
Exceptional
City view
City view
City view
City view
City view
The Park Chennai offers free 24-hour fitness center that is suitably located at the tip of your finger, allowing you to get your daily workout in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.
The Park Chennai offers car park onsite free of charge for travelers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
The Park Chennai fulfill our mandatory standard for cleanliness and safety by supplying hand sanitizer and daily disinfection in common areas. This property also comes prepared with body thermometer, temperature check for guests and staff, sterilizing equipment, free face masks, first aid kit, staff trained in safety protocol, and doctor/nurse on call for all rounded safety precautions and hygiene protocols.
The average travel time to get from The Park Chennai to the airport is 40 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.
The Park Chennai has a total of 214 rooms.
Verified past guests that have stayed at The Park Chennai had an average nightly stay of 1 night at this property.
Past guests that stayed at The Park Chennai have given this property a rating of 8.847 for its exceptional location as the major highlight for their stay.
Verified couple travelers that have stayed at this property have given The Park Chennai an average rating of 7.9. You can look up on more detailed customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.
The Park Chennai’s local community is Chennai City Center which consists of popular restaurants such as Six 'O' One, Palm Jumeira Multicusine Restaurant, and Amma Chettinadu Restaurant.
Shopping options in The Park Chennai’s Chennai City Center neighborhood consists of Express Avenue Mall and T Nagar, Ranganathan Street.
Wake up to a fantastic a la carte, buffet, and continental breakfast at The Park Chennai. Travelers can enjoy breakfast offered with an additional charge of 500 INR for children and 770 INR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

Experience Luxury and Convenience at The Park Chennai
Welcome to The Park Chennai, a luxurious 5-star hotel located in the heart of Chennai, India. With its prime location just 1.0 km from the city center, this hotel offers both convenience and tranquility for both business and leisure travelers.
Upon arrival, guests can check-in from 02:00 PM and begin their unforgettable stay. The Park Chennai boasts a total of 214 beautifully appointed rooms, each designed with modern amenities and stylish decor to ensure a comfortable and relaxing experience. Whether you're traveling alone, with a partner, or with your family, this hotel has the perfect room to suit your needs.
For those flying in, the hotel is conveniently located just 40 minutes away from the airport, making it a breeze to reach your destination. After a long day of exploring the city or attending business meetings, guests can relax and unwind at the hotel's various facilities, including a spa, fitness center, and swimming pool.
Families traveling with children between the ages of 6 to 11 will be delighted to know that The Park Chennai offers a child-friendly policy. Children within this age range can stay free of charge, allowing families to create lasting memories together.
When it's time to check-out, guests have until 12:00 PM to bid farewell to this exceptional hotel. Whether you're in Chennai for business or pleasure, The Park Chennai promises a truly unforgettable stay with its luxurious accommodations, convenient location, and exceptional service. Book your stay today and experience the best of Chennai at The Park Chennai.
Unwind and Indulge in Exciting Entertainment Facilities at The Park Chennai
At The Park Chennai, we understand the importance of providing a well-rounded experience for our guests. That's why we offer an array of entertainment facilities that cater to all your needs. Step into our vibrant shops and explore a variety of unique items, perfect for finding that special souvenir or gift.
For those looking to unwind and socialize, our bar is the ideal spot. Sip on expertly crafted cocktails while enjoying the lively ambiance. If you're in the mood for a night of dancing and excitement, head over to our nightclub and dance the night away to the beats of top DJs.
Pamper yourself at our salon and indulge in a range of beauty treatments and hairstyling services. For ultimate relaxation, our massage services are designed to melt away stress and leave you feeling rejuvenated. Take a dip in our hot tub or unwind in the sauna and steam room to detoxify and revitalize your body.
To complete your experience, our spa offers a wide range of treatments and therapies, including traditional Ayurvedic practices, to promote wellness and inner harmony. And don't forget to visit our gift/souvenir shop to bring back a piece of The Park Chennai with you. With our extensive entertainment facilities, your stay with us is sure to be an unforgettable one.
Premier Sports and Fitness Facilities at The Park Chennai
Discover a world of wellness and recreation at The Park Chennai, where your fitness journey is prioritized with top-notch facilities. Guests can enjoy access to a state-of-the-art 24-hour fitness center, fully equipped to support your workout routines at any time of day or night. Whether you're an early riser or a night owl, stay active and energized during your stay with our modern gym amenities.
After an invigorating workout, unwind and socialize at the stylish poolside bar, offering a relaxing atmosphere to cool down and enjoy refreshing beverages. For those seeking a more focused fitness experience, the hotel provides a complimentary fitness center, ensuring all guests have the opportunity to maintain their health and wellness routines effortlessly. The Park Chennai seamlessly combines comfort with active living, making it an ideal destination for fitness enthusiasts and leisure travelers alike.
Convenience Facilities at The Park Chennai
Experience a seamless stay at The Park Chennai with its array of convenient facilities. Whether you need assistance or want to relax in the comfort of your room, this hotel has got you covered. Take advantage of the 24-hour room service, allowing you to indulge in delicious meals or snacks at any time of the day. The laundry service ensures that your clothes are fresh and clean throughout your stay, while the dry cleaning service takes care of any delicate items.
For added convenience, the hotel offers express check-in/check-out, allowing you to save time and start enjoying your stay without any hassle. The luggage storage facility ensures that your belongings are secure and well-organized, giving you peace of mind while exploring the vibrant city of Chennai. The daily housekeeping service ensures that your room is always tidy and comfortable. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily browse the internet or catch up on work. The safety deposit boxes and designated smoking area further enhance your stay, providing a secure and comfortable environment for all guests. With its range of convenience facilities, The Park Chennai ensures a hassle-free and enjoyable stay for all guests.
Convenient and Comprehensive Transport Facilities at The Park Chennai
The Park Chennai offers a range of exceptional transport facilities designed to ensure a seamless travel experience for its guests. From hassle-free airport transfers and shuttle services to convenient car hire options, guests can easily explore the vibrant city of Chennai with minimal effort. For those arriving by private vehicle, the hotel provides valet parking and onsite car park facilities, including free self-parking options, making parking both secure and accessible. Whether you're planning a city tour or need reliable transportation, The Park Chennai's diverse transport services cater to all your mobility needs, ensuring a comfortable and stress-free stay.
Modern Comfort and Convenience at The Park Chennai
Step into a world of modern comfort and convenience at The Park Chennai. Each room is thoughtfully designed to provide a relaxing and luxurious stay for our guests. Enjoy the perfect temperature with air conditioning in every room, ensuring a comfortable environment no matter the weather outside. Stay informed with a complimentary daily newspaper, keeping you up to date with the latest news and events.
For entertainment options, indulge in a wide selection of in-house movies available in your room. Sit back and unwind as you watch your favorite films or discover new ones. Need to style your hair for a special occasion? No worries, as a hair dryer is provided in each room for your convenience.
Relax and unwind in front of the television, offering a variety of channels to suit your preferences. Quench your thirst with a refreshing drink from the mini bar, stocked with a range of beverages and snacks. Stay connected with the world through satellite/cable TV, providing access to a wide range of channels and programs.
At The Park Chennai, we strive to provide a comfortable and enjoyable stay for our guests, and our room facilities are designed with your needs in mind. Experience the perfect blend of luxury and convenience during your stay with us.
Indulge in Exquisite Dining at The Park Chennai
At The Park Chennai, we understand that dining is an integral part of any travel experience. That's why we offer a range of exceptional dining facilities to cater to all tastes and preferences. From our 24-hour room service to our coffee shop and restaurant, we ensure that our guests are treated to a culinary journey like no other.
Start your day off right with our breakfast buffet, featuring a wide selection of delectable dishes to fuel your adventures in Chennai. Whether you prefer a continental breakfast or a taste of local flavors, our breakfast spread has something for everyone. For those looking for a quick bite or a cozy spot to catch up with friends, our coffee shop offers a relaxed ambiance and a variety of beverages and light snacks.
When it comes to lunch or dinner, our restaurant is the perfect choice. Indulge in a gastronomic experience with our diverse menu, showcasing both local and international cuisines. From traditional Indian delicacies to international favorites, every dish is crafted with the finest ingredients and expertly prepared by our talented chefs.
For those who enjoy the outdoors, our BBQ facilities provide the perfect setting for a delightful evening under the stars. Gather around the grill and savor the flavors of grilled meats and vegetables, accompanied by refreshing beverages from our bar.
At The Park Chennai, we also understand the importance of convenience. That's why we offer room service, allowing you to enjoy a delicious meal in the comfort of your own room. Whether it's a late-night craving or a romantic dinner for two, our room service is available 24 hours a day to cater to your every need.
In addition, we provide a shared kitchen for guests who prefer to prepare their own meals. Equipped with modern appliances and utensils, our shared kitchen offers a convenient option for those who enjoy cooking or have specific dietary requirements.
Rest assured that your dining experience at The Park Chennai will be nothing short of extraordinary. With our exceptional dining facilities and commitment to culinary excellence, we aim to create unforgettable moments for our guests, one meal at a time.
Elegant Room Options at The Park Chennai
Discover a variety of thoughtfully designed rooms at The Park Chennai, each tailored to provide a comfortable and memorable stay. Choose from the Deluxe Room Queen, offering 26 square meters of space with a cozy Queen Bed, or indulge in the Luxury Queen, which expands to 31 square meters for added comfort. For those seeking a more spacious experience, the Studio Suite provides 41 square meters with a Double Bed, while the Deluxe Suite offers an impressive 72 square meters with a Queen Bed. Larger groups or families can opt for the Premier Suite, covering 102 square meters with a Queen Bed, or select from twin options like the Deluxe Room Twin and Luxury Twin, both featuring two Single Beds in 26 and 31 square meters respectively. The Residence Room, measuring 28 square meters, offers flexible bedding arrangements with either a Double or Single Bed, perfect for varied needs.
Explore the Vibrant Chennai City Center
Located in the heart of Chennai, The Park Chennai offers a prime location for travelers looking to immerse themselves in the vibrant energy of the city center. With its convenient proximity to major attractions, shopping districts, and cultural landmarks, this hotel is the perfect base for both business and leisure travelers.
Step outside the hotel and find yourself surrounded by the bustling streets of Chennai. Take a leisurely stroll to the nearby Marina Beach, the second-longest urban beach in the world, and soak in the stunning views of the Bay of Bengal. For art enthusiasts, a visit to the nearby Government Museum is a must, where you can explore a vast collection of ancient artifacts and masterpieces.
Indulge in some retail therapy at the iconic Spencer Plaza, one of the oldest shopping malls in India, located just a stone's throw away from the hotel. Experience the vibrant local culture at the nearby Mylapore neighborhood, known for its bustling markets, ancient temples, and traditional South Indian cuisine. After a day of exploration, retreat to The Park Chennai and relax in the comfort of its modern and stylish rooms, or unwind at the rooftop pool with panoramic views of the city.
Traveling from the Airport to The Park Chennai
When arriving in Chennai, India, there are a few options for getting to The Park Chennai in Chennai City Center. The nearest airport to the hotel is Chennai International Airport, located approximately 17 kilometers away. From the airport, travelers can choose to take a taxi, book a private car transfer, or use public transportation to reach the hotel.
For those looking for convenience and a hassle-free journey, booking a private car transfer or taking a taxi is recommended. Taxis are readily available at the airport and offer a comfortable and direct way to reach The Park Chennai. The journey typically takes around 30 minutes, depending on traffic conditions.
Alternatively, for a more budget-friendly option, travelers can opt for public transportation. The Chennai Metro, a rapid transit system, connects the airport to various parts of the city, including the Chennai City Center. Passengers can take the metro from the airport to the nearest metro station and then take a short taxi or auto-rickshaw ride to The Park Chennai. This option may take slightly longer, but it provides an opportunity to experience the local transportation system and explore the city along the way.
Discover Chennai's Iconic Landmarks near The Park Chennai
Nestled in the heart of Chennai, The Park Chennai offers easy access to some of the city's most iconic landmarks and attractions. Just a short distance away is the famous Marina Beach, where you can take a leisurely stroll along the sandy shores and soak in the breathtaking views of the Bay of Bengal.
For those seeking spiritual enlightenment, the Kapaleeshwar Temple is a must-visit. This ancient temple is dedicated to Lord Shiva and is renowned for its stunning Dravidian architecture. Another religious site worth exploring is the San Thome Church, a beautiful Roman Catholic church built over the tomb of Saint Thomas.
Nature enthusiasts will be delighted to discover Besant Nagar Beach, a serene stretch of coastline lined with palm trees and offering a peaceful escape from the bustling city. History buffs can explore the fascinating Government Museum, which houses an extensive collection of art, archaeological artifacts, and natural history exhibits.
Other nearby attractions include the Parthasarathy Temple, Chennai Central Railway Station, Mylapore, Elliot's Beach, and the St. Thomas Mount National Shrine. With such a diverse range of landmarks and attractions in close proximity, The Park Chennai is the perfect base for exploring the vibrant city of Chennai.
Convenient Public Transport Stations Near The Park Chennai
Situated in the heart of Chennai, The Park Chennai offers easy access to several public transport stations. Guests staying at the hotel can conveniently explore the city using the nearby transport options.
One of the closest public transport stations to the hotel is Villivakkam. Located just a short distance away, this station provides easy access to various parts of Chennai, making it a convenient choice for travelers. Another nearby station is Chennai Park, which is well-connected and serves as a major transportation hub in the city. From here, guests can easily reach popular attractions, shopping centers, and business districts.
For those looking to explore the cultural side of Chennai, the Kasturiba Nagar station is a great option. It is located near several historical landmarks and cultural sites, allowing guests to immerse themselves in the rich heritage of the city. Mambalam station is also within close proximity, offering easy access to bustling markets and shopping areas.
Travelers arriving or departing by train will find the Central Railway Station conveniently located near The Park Chennai. This major railway station connects Chennai to various cities in India, making it a convenient option for both leisure and business travelers.
Other nearby public transport stations include Thirumangalam, Thirumayilai, Mundakakanni Amman Koil, Taramani, and Perungudi. These stations provide easy access to different parts of Chennai, allowing guests to explore the city at their own pace.
With its strategic location and proximity to various public transport stations, The Park Chennai offers guests a convenient base to explore the vibrant city of Chennai.
A Culinary Adventure at The Park Chennai
When it comes to dining options, The Park Chennai is surrounded by a plethora of restaurants that cater to every palate. Just steps away from the hotel, guests can indulge in a variety of cuisines at popular establishments such as Palmshore Restaurant, Savoury Sea Shell, Pakwan Chennai, Charminar Biryani Centre, East Coast at Madras Square, Andhikkadai, SMOKE HUB BARBEQUE - T.NAGAR, Eating Circles, Sangeetha Veg Restaurant, and Drizzle By The Beach. Whether you're craving traditional South Indian delicacies, international flavors, or mouthwatering barbeque, these restaurants offer a diverse range of culinary experiences that are sure to satisfy even the most discerning food enthusiasts.
Shop till you drop at The Park Chennai’s surrounding shopping landmarks
Located in the heart of Chennai, The Park Chennai offers easy access to a plethora of shopping landmarks. Book lovers can indulge in a literary adventure at Higginbothams Bookshop and Sri Vidhya Book Centre, where they can discover a wide range of books and immerse themselves in the world of literature. For those looking for a shopping spree, Pothys Hyper is a must-visit destination, offering a vast selection of clothing and accessories. 24-Lettered Mantra is a haven for those seeking unique and handmade products, while Fabindia showcases a stunning collection of traditional Indian garments and home decor. Fashion enthusiasts will also find their haven at Woods Rd and Anokhi, where they can explore trendy boutiques and discover the latest fashion trends. Bookworms can continue their literary journey at Bookpoint Bookshop and Landmark Bookshop, while food lovers can satisfy their cravings at Nilgiri Dairy Farm, known for its delectable dairy products, and Anna Nagar, a bustling area with a variety of dining options. With such a diverse range of shopping landmarks just a stone's throw away, The Park Chennai is the perfect base for an unforgettable shopping experience in Chennai.
Affordable Luxury: Experience Chennai's Finest at The Park Chennai
Escape to the vibrant city of Chennai and indulge in a luxurious stay at The Park Chennai, where sophistication meets affordability. With an average room price of just $99, The Park Chennai offers exceptional value for money, surpassing the average price of a hotel room in the city, which stands at $51.
At The Park Chennai, you can expect nothing less than the finest amenities and impeccable service. Each room is elegantly designed with modern furnishings and stylish decor, providing a serene oasis amidst the bustling city. Whether you are a business traveler seeking a comfortable workspace or a leisure traveler looking to unwind, The Park Chennai caters to all your needs.
Experience the epitome of luxury without breaking the bank at The Park Chennai. Book your stay today and discover a world of comfort, convenience, and affordability.
Excellent Stay with Great Facilities and Friendly Staff
The Park Chennai offers an excellent stay experience with its great facilities and friendly staff. Guests have raved about the well-appointed rooms that come with all the necessary amenities, ensuring a comfortable and enjoyable stay. The hotel's on-site restaurant serves delicious food, and the buffet breakfast is especially praised for its variety and quality. The staff at The Park Chennai are highly commended for their helpfulness and accommodating nature, with guests mentioning specific individuals like Ashwin Menon who went above and beyond to provide a perfect hosting experience. The hotel's convenient location makes it easy for guests to explore the city and its attractions. Overall, guests have had a very good experience at The Park Chennai and express their intention to return in the future.
A Memorable Stay at The Park Chennai
Discover the perfect blend of comfort, convenience, and exceptional service at The Park Chennai. With an overall rating of 7.4, this hotel has consistently delighted guests with its top-notch amenities and prime location in the heart of Chennai, India.
One of the standout features of The Park Chennai is its unbeatable location, earning a stellar rating of 8.6. Situated in the bustling city center, guests have easy access to popular attractions, shopping districts, and entertainment venues. Whether you're here for business or leisure, you'll appreciate the convenience of being close to everything Chennai has to offer.
The hotel's staff performance is another aspect that receives high praise, earning a commendable rating of 7.2. From the moment you step foot into the stylish lobby, you'll be greeted by warm and friendly staff who go above and beyond to ensure your stay is memorable. Whether you need assistance with sightseeing recommendations, transportation arrangements, or any other request, the attentive and professional staff will be at your service, making you feel right at home.
Very good7.7
Facilities
Excellent8.8
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All rooms are 100% non-smoking rooms.
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Very good
10 most recent verified ratings received by the property
Most recent
Powered by OpenAI
The hotel's staff are excellent and friendly, and they go above and beyond to ensure guests have an enjoyable stay. The rooms are spacious and comfortable, perfect for relaxing. The hotel's location, which is near the US Consulate and VAC, makes it a top choice for convenient travel.
While a few guests mentioned maintenance and cleaning issues, others had a wonderful experience. A few rooms had an unpleasant smell due to poor ventilation. Though it fell short of some expectations for a 5-star stay, it received positive reviews for service.
Did you find this review summary helpful?
Service
Cleanliness
Location
Breakfast
Room comfort
Check in
Bathroom
Value for money
Check-out
I am sharing my personal issue I had with the hotel. So please do not generalise. But I have stayed in many new hotels like ITC, Novotel and Marriott. I have never had such intense allergies. Park hotel is in my opinion quite old with a huge amount of circulating aeroallergens. Just 15 seconds of staying in the carpet decorated Lobby was enough for me to run away from that place. They were courteous enough to change a room when I requested. But all the rooms were the same. Clean sheets and clean walls but the smell of mould was so intense and unbearable that I had only 2 options - to cancel the hotel stay in the middle of the night and run to another hotel or take allergy medicines and sleep the night off. Again it’s my personal opinion, a lesson learnt - not to stay in relatively old hotels. This must be the 100th hotel I would have stayed in my life. But I have had issues in about 3 or 4 only. I would definitely rank this as the last for people with allergies. There were 10 other people in the lobby who were quite comfortable appearing and having business meetings.
Dear Guest, Vanakkam! At the outset, please accept our most sincere apologies for the issues you faced during your stay with us. We ensure it won’t happen in future and we have made a note of the lapses faced during your stay with us and we are working on streamlining our processes to ensure an improvement in this area. We request you to give us another opportunity to provide better experience
We had a wonderful stay at The Park, Chennai with our family. Every staff member we interacted with was incredibly helpful and truly went above and beyond. We arrived around midnight, and Indra at the front desk made our check-in smooth and welcoming. During our five-day stay, the floor staff—Ajay and Devi—were always available and made us feel well taken care of. During our flight, my daughter’s fencing bag was badly affected. Ajay immediately helped clean it and escalated the matter to his manager, Manjusha, who promptly called me and arranged a thorough cleaning. With the support of the laundry team—Mahendran, Jamir, and Babita—the bag and FIE clothing were restored beautifully. My daughter was thrilled to see her equipment in such great condition again. Manjusha clearly leads an excellent team that truly prioritizes guest care. Our sincere thanks to all the staff at The Park, Nungambakkam for making our stay so comfortable and memorable.
Thank you so much for choosing The Park Hotel, Chennai. As a valued guest, we appreciate your input and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.
This was my first visit to Chennai and I stayed at The Park Hotel. It was a very good experience. The staff were extremely kind and efficient. Kudos to the whole team!! I arrived earlier than my Check in time but they gave me an early check in and also upgraded my room from Deluxe to Residence room. The room was very clean and tidy. Only issue was the TV was not working properly and Wifi was also slow and you have to pay extra for fast speed. The hotel is also very close to the US consulate and VAC for anyone who has an interview appointment. It takes hardly 5 mins by auto/car and 10mins by walk. I highly recommend the hotel for everyone visiting Chennai!! Thankyou for the memorable stay. Hope to be back soon.
Thank you so much for choosing The Park Hotel, Chennai. As a valued guest, we appreciate your input and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.
The location of The Park Chennai is excellent — right in the heart of the city, close to everything you’d need. The overall experience was good, but considering it’s a premium 5-star property, it felt a bit average in a few areas. Starting from the reception, the staff weren’t exactly rude, but not welcoming either. They seemed rather neutral or “reactionless” — not the kind of warm hospitality you usually expect when you check into a 5-star hotel. The room was decent but somewhat dimly lit, which I think is their general design style. The biggest disappointment was the bathroom setup. The bathtub area doubles as the shower zone, and there’s no drainage outside the tub. So even a small amount of water spilled outside tends to get logged, which seems like a design flaw. To even wash your legs, you have to get into the bathtub — quite inconvenient. During our stay, the bathroom flooded slightly after a shower, and we even noticed a few tiny worms, which was unpleasant. On the positive side, the breakfast buffet was excellent — great spread and quality food. The dinner buffet, however, was moderate, with a smaller spread but decent taste. The swimming pool was well-maintained — clean, hygienic, and quite relaxing. I also used the gym, which was fairly equipped. It may not satisfy heavy lifters, but it’s perfectly fine for cardio and circuit workouts. Overall, I’d say it’s a good hotel in a great location, but overpriced for the level of service and upkeep. With a few improvements in hospitality and maintenance, it could truly live up to its 5-star name.
Dear Guest, Vanakkam! At the outset, please accept our most sincere apologies for the issues you faced during your stay with us. We ensure it won’t happen in future and we have made a note of the lapses faced during your stay with us and we are working on streamlining our processes to ensure an improvement in this area. We request you to give us another opportunity to provide better experience
800 meters to public transportation
Airport transfer
Currency exchange
Located in Chennai tourist area
“Ineffective management”
I stayed at this hotel for 6 days and unfortunately my experience was disappointing due to poor service, privacy concerns, and lack of staff communication. During my stay, I requested a pair of scissors from room service while I went out shopping. When I returned, I found the item placed inside my room even though I was not present. This raised serious concerns about housekeeping entering my room without my consent. After this incident, I also noticed that a salted peanut item from the minibar was missing. I reported both issues to the reception. Before checkout on the 6th day, I confirmed my outstanding bill and was told everything was settled except for the minibar item. I explained the situation and the staff said they would take note. However, during checkout the next day, I was again asked to pay for the missing item, which was frustrating and showed poor internal communication. Additionally, I had arranged and prepaid for an airport transfer at 9:30 AM. Later I requested an earlier pickup time, but during checkout I was told the system still showed 9:30 AM and I had to wait. This again reflected poor coordination among staff. Overall, my stay was affected by a breach of room privacy and inefficient communication between hotel staff. The hotel management should improve guest privacy procedures and internal coordination to provide better service.