USD

English
10 Oct 2024
Thursday
10 Oct 2024
Thursday
2 adults
1 room

The Phoenix Residency

4 stars out of 5
The Phoenix Residency , Near St Xaviers School , Nongthymmai, Nogkhriem, Shillong, Shillong, India, 793014 - See map

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Daily housekeeping

Garden

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

BBQ facilities

Cash withdrawal

Your dates are popular among travelersUsers are booking a place in Shillong every 20 minutes on Agoda.com

Based on 62 verified reviews

Cleanliness

8.2

Location

7.8

Service

7.8

Value for money

7.6

Facilities

7.1

"Very clean restaurant staff and food excellent"
"Hotel is very good and location is very peaceful"
"All the staff members are very nice and very helpful"
"It's a good hotel with big clean rooms and clean bathroom"
"Morning breakfast is awesome with many options"
See map

7.8Very good

Location rating score

Very good location
Parking
FREE
Value for money7.6
Location rating7.8

Rooms available at The Phoenix Residency

Room photos and details
Suite
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
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Room photos and details
Superior Double Room
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
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Room photos and details
Deluxe Double or Twin Room
...
  • Room size: 21 m²/226 ft²
  • City view
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Room photos and details
Deluxe Double Room
...
  • Room size: 23 m²/248 ft²
  • City view
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Room photos and details
Standard Double Room
...
  • Room size: 17 m²/183 ft²
  • Outdoor view
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Room photos and details
Premium
...
  • Room size: 24 m²/258 ft²
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Room photos and details
Suite
...
  • Room size: 32 m²/344 ft²
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Room photos and details
Deluxe
...
  • Room size: 21 m²/226 ft²
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Room photos and details
Standard Double
...
  • Room size: 17 m²/183 ft²
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More about The Phoenix Residency

More about The Phoenix Residency

The Phoenix Residency in Shillong has 4-star accommodation with a garden and a terrace. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. At the hotel, the rooms come with a desk, a flat-screen TV, a private bathroom, bed linen and towels. Each room is equipped with a kettle, while selected rooms also feature a balcony and others also feature city views. Breakfast is available each morning, and includes buffet, à la carte and continental options. At The Phoenix Residency you will find a restaurant serving Indian, Italian and Pizza cuisine. Vegetarian, halal and vegan options can also be requested. Shillong Airport is 37 km from the property.

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Amenities and facilities

Very good7.1

Facilities

Languages spoken
  • English
  • Hindi
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • BBQ facilities
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Cash withdrawal
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service

Location

The Phoenix Residency , Near St Xaviers School , Nongthymmai, Nogkhriem, Shillong, Shillong, India, 793014

Very good7.8

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-in until: 00:00
  • Check-out from: 07:30
  • Check-out until: 11:00

Property announcements

Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of The Phoenix Residency from real guests

Provided by verified guests of

Agoda logo
7.6

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.4
  • 10
  • 8.8
  • 7.2
  • 8.0
  • 10
  • 8.8
  • 7.2
  • 10
  • 3.2

Most recent

From 62 reviews
Cleanliness8.2
Location7.8
Service7.8
Value for money7.6
Facilities7.1
High score for Shillong
Rating
9+ Exceptional (7)
8-9 Excellent (4)
7-8 Very Good (7)
6-7 Good (1)
<6 Below Expectation (6)
Guest Type
Room Type
Showing 25 verified guest comments
12345
10.0
Exceptional
Goutam from India
Family with young children
Superior Double Room
Stayed 3 nights in June 2024

Very Good”

Very Good

Reviewed June 13, 2024
7.2
Very good
Akshya from India
Family with young children
Standard Double Room
Stayed 5 nights in June 2024

Nice”

Nice hotel

Reviewed June 10, 2024
8.8
Excellent
Antony from India
Solo traveler
Standard Double Room
Stayed 1 night in May 2024

Best Experience”

I had experienced a perfect place to stay happy and connected to the Tourist Places.

Reviewed June 04, 2024
10.0
Exceptional
Anshu from India
Family with young children
Superior Double Room
Stayed 2 nights in May 2024

Awesome stay”

We travelled with our kids there. Staff were very co-operative, helpful and nice. Location is very good, hotel gave all the necessary facilities. Our stay was wonderful there. I would like to recommend this hotel. And would like to stay in future too.

Reviewed June 02, 2024
8.0
Excellent
Sunil from India
Group
Deluxe Double Room
Stayed 4 nights in April 2024

good stay ”

they can reduce some rate

Reviewed May 31, 2024
12345

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