This property is in high demand!
47 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
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- Guests have rated this property 9.1/10 on room comfort and quality
Room is clean, enough space for 3 with nice view

- Many guests have praised the view at this property
Room is clean, enough space for 3 with nice view
- Guests have rated this property 9.3/10 on cleanliness
Room is clean, enough space for 3 with nice view
260 meters to public transportation - Minatomirai Subway Station is within 260 meters
Free Wi-Fi
Swimming pool
Car park
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
47 travelers have booked today.
Based on 10,426 verified reviews
9.5
9.4
9.3
9.1
9.0
9.0
Nearest transportation options
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Minatomirai Subway Station is within 0.29 km
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Bashamichi Train Station is within 0.77 km
Location rating score
There are 127 places in walking distance!
| Value for money | 9.0 |
| Distance to city center | 1.0 km |
| Location rating | 9.5 |
| Nearest airport | Haneda Airport (HND) |
| Distance to airport | 16.6 km |
Based on 6222 reviews from verified travelers
Start off your holiday with The Yokohama Bay Hotel Tokyu's offered cuisine and dining options which includes a selection of options such as Western cuisine, Buffet in restaurant,and Chinese cuisine for you to choose from.
Yes! The Yokohama Bay Hotel Tokyu features laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.
Yes! The Yokohama Bay Hotel Tokyu features dry cleaning service that is accessible all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.
The Yokohama Bay Hotel Tokyu was built in 1997.
The Yokohama Bay Hotel Tokyu has a total of 25 floors.
The Yokohama Bay Hotel Tokyu has a total of 480 rooms.
Verified past guests that have stayed at The Yokohama Bay Hotel Tokyu had an average nightly stay of 2 nights at this property.
Verified guests that stayed at The Yokohama Bay Hotel Tokyu have given this property a rating of 9.514 for its exceptional location as the major highlight for their stay.
Verified families with young children that have stayed at this property have given The Yokohama Bay Hotel Tokyu an average rating of 9.0. You can look up more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.
The closest train, metro, or bus station is Minatomirai Subway Station, 285.14 m away from The Yokohama Bay Hotel Tokyu.
The Yokohama Bay Hotel Tokyu’s community is Minato Mirai 21 which comprises of popular restaurants such as Queen Alice Yokohama Bay Hotel Tokyu, Garlic Jo's, and Anniversaire Cafe.

Experience Luxury and Elegance at The Yokohama Bay Hotel Tokyu
Welcome to The Yokohama Bay Hotel Tokyu, a luxurious 5-star hotel located in the vibrant city of Yokohama, Japan. With its stunning waterfront location and impeccable service, this hotel offers a truly unforgettable experience for both business and leisure travelers.
As you step into the hotel, you'll be greeted by a grand lobby that exudes elegance and sophistication. With a total of 480 well-appointed rooms, each designed with comfort and style in mind, you'll find the perfect retreat after a long day of exploring the city. Whether you choose a standard room or opt for a suite, you can expect modern amenities, plush bedding, and breathtaking views of either the city skyline or the beautiful Yokohama Bay.
Conveniently located just 1.0 km from the city center, The Yokohama Bay Hotel Tokyu provides easy access to the city's top attractions, shopping districts, and entertainment venues. Whether you want to immerse yourself in the local culture, indulge in some retail therapy, or simply enjoy a leisurely stroll along the waterfront, everything is within reach.
Check-in at The Yokohama Bay Hotel Tokyu begins from 03:00 PM, allowing you ample time to settle in and unwind. If you're arriving by plane, the hotel is just a 30-minute drive from the airport, ensuring a smooth and hassle-free journey. Built in 1997 and last renovated in 2005, the hotel combines modern amenities with timeless elegance, creating a truly luxurious atmosphere.
When it's time to bid farewell to this magnificent hotel, check-out is until 11:00 AM. Please note that The Yokohama Bay Hotel Tokyu has a child policy in place. While children are welcome, they may not stay free of charge, and there may be additional charges for their stay. For more information and to make your reservation, please visit the hotel's official website or contact their friendly staff who will be more than happy to assist you.
Experience the pinnacle of luxury and hospitality at The Yokohama Bay Hotel Tokyu. Book your stay today and create memories that will last a lifetime.
Unwind and Indulge: The Yokohama Bay Hotel Tokyu's Entertainment Facilities
At The Yokohama Bay Hotel Tokyu, guests can expect a plethora of entertainment facilities that cater to their every need. Whether you're in the mood for some retail therapy, a relaxing massage, or a rejuvenating spa experience, this hotel has it all.
Indulge in a shopping spree at the various shops within the hotel, offering a wide range of products from fashion to souvenirs. After a day of exploring Yokohama, unwind with a refreshing drink at the hotel's bar, where you can enjoy a wide selection of cocktails and beverages.
For those looking to pamper themselves, the hotel boasts a salon where you can get a stylish haircut or a glamorous makeover. If you're in need of some relaxation, head to the massage center where skilled therapists will help you release any tension or stress. The sauna and spa facilities offer the perfect retreat for those seeking a tranquil escape.
Don't forget to visit the gift/souvenir shop, where you can find unique keepsakes to commemorate your stay at The Yokohama Bay Hotel Tokyu. With its extensive range of entertainment facilities, this hotel ensures that every guest has a memorable and enjoyable stay.
Relax and Rejuvenate with the Indoor Pool at The Yokohama Bay Hotel Tokyu
Discover a haven of relaxation and wellness at The Yokohama Bay Hotel Tokyu, where guests can indulge in the luxurious indoor pool. Perfectly designed for year-round enjoyment, the indoor pool provides a serene environment to unwind, swim laps, or simply enjoy a refreshing dip regardless of the weather outside. Surrounded by elegant decor and a tranquil ambiance, it offers an ideal escape for both relaxation and fitness.
Unparalleled Convenience at The Yokohama Bay Hotel Tokyu
When it comes to convenience, The Yokohama Bay Hotel Tokyu goes above and beyond to ensure a seamless and enjoyable stay for its guests. With an array of top-notch facilities and services, this hotel is the epitome of convenience and comfort.
One of the standout convenience facilities at The Yokohama Bay Hotel Tokyu is its laundry service. Travelers can leave their worries behind and have their clothes cleaned and pressed professionally, allowing them to pack light and make the most of their trip. Additionally, the hotel offers dry cleaning services for a quick and hassle-free experience.
For those who prefer to dine in the comfort of their rooms, the hotel's room service is available around the clock. Guests can indulge in a delectable meal or enjoy a refreshing drink without leaving the comfort of their room. The attentive staff ensures that every order is delivered promptly and with a smile.
Safety is of utmost importance at The Yokohama Bay Hotel Tokyu, and guests can rest easy knowing that their valuables are secure. The hotel provides safety deposit boxes in each room, allowing guests to store their belongings with peace of mind.
The hotel's concierge service is always ready to assist guests with any requests or inquiries they may have. Whether it's arranging transportation, recommending local attractions, or making restaurant reservations, the knowledgeable and friendly staff is dedicated to ensuring a memorable stay.
For smokers, The Yokohama Bay Hotel Tokyu offers a designated smoking area where guests can enjoy a cigarette without inconveniencing others.
In today's digital age, staying connected is essential, and the hotel understands this. Free Wi-Fi is available in all rooms, allowing guests to easily stay connected with loved ones or catch up on work.
Traveling can often involve bulky luggage, but The Yokohama Bay Hotel Tokyu has got you covered. The hotel provides luggage storage facilities, making it convenient for guests to explore the city without the burden of their bags.
Lastly, the hotel's daily housekeeping service ensures that guests return to a clean and tidy room after a day of exploring Yokohama. The dedicated housekeeping staff takes care of every detail, leaving guests feeling refreshed and pampered.
With its exceptional convenience facilities, The Yokohama Bay Hotel Tokyu sets the standard for a hassle-free and enjoyable stay. From laundry service to room service, safety deposit boxes to a designated smoking area, and everything in between, this hotel goes above and beyond to cater to the needs of its guests.
Convenient Transport Facilities at The Yokohama Bay Hotel Tokyu
At The Yokohama Bay Hotel Tokyu, guests can enjoy a hassle-free stay with its convenient transport facilities. The hotel offers a spacious car park onsite, allowing guests to conveniently park their vehicles during their stay. Whether you are traveling by car or renting one, the car park provides a secure and accessible space for your vehicle. Please note that car park charges may be applied.
For those who prefer to explore the city without the hassle of driving, The Yokohama Bay Hotel Tokyu also provides a reliable taxi service. Whether you need a ride to the airport, train station, or any other destination in Yokohama, the hotel's dedicated taxi service ensures a comfortable and convenient journey. With this service, guests can easily navigate the city and reach their desired destinations with ease.
Luxurious Room Facilities at The Yokohama Bay Hotel Tokyu
Indulge in the ultimate comfort and convenience with the exceptional room facilities offered at The Yokohama Bay Hotel Tokyu. Each room is equipped with state-of-the-art amenities to ensure a memorable stay.
Step into your room and be greeted by the refreshing coolness of the air conditioning, providing a welcome respite from the bustling city outside. Sit back and relax as you browse through a wide selection of in-house movies on the television, perfect for unwinding after a long day of exploring Yokohama.
Getting ready for a night out? Look your best with the help of a hair dryer, conveniently provided in every room. Quench your thirst with a refreshing beverage from the mini bar, stocked with a variety of drinks and snacks to satisfy your cravings.
For those seeking a breath of fresh air, some rooms feature a balcony or terrace, allowing you to enjoy stunning views of the city or the Yokohama Bay. Stay connected and entertained with satellite/cable TV, offering a wide range of channels for your viewing pleasure.
Experience the epitome of luxury and comfort at The Yokohama Bay Hotel Tokyu, where every detail has been carefully curated to ensure an unforgettable stay.
Indulge in Culinary Delights at The Yokohama Bay Hotel Tokyu
The Yokohama Bay Hotel Tokyu offers a wide array of dining options to satisfy every palate. Start your day off right with a delicious breakfast buffet, featuring an assortment of fresh fruits, pastries, cereals, and hot dishes. Whether you prefer a hearty Japanese breakfast or a continental spread, the hotel's breakfast buffet has something for everyone.
For a casual dining experience, head to the hotel's cozy coffee shop. Here, you can enjoy a variety of freshly brewed coffees, teas, and light bites. Grab a seat by the window and take in the breathtaking views of Yokohama Bay while savoring your favorite beverage.
If you're in the mood for a more formal meal, the hotel's restaurant offers a refined ambiance and a menu that showcases the best of Japanese and international cuisine. Indulge in expertly crafted dishes made with the finest ingredients, paired with a selection of premium wines and spirits.
For those who prefer to dine in the comfort of their own room, room service is available around the clock. Choose from an extensive menu of delectable dishes and have them delivered straight to your door. Whether you're craving a late-night snack or a full-course meal, the hotel's room service is sure to satisfy your cravings.
Rest assured that your dining experience at The Yokohama Bay Hotel Tokyu will be complemented by impeccable service and daily housekeeping, ensuring a memorable stay from start to finish.
Elegant Room Options at The Yokohama Bay Hotel Tokyu
Discover a range of sophisticated and spacious rooms at The Yokohama Bay Hotel Tokyu, each designed to provide a luxurious stay with stunning views of Yokohama's vibrant harbor and cityscape. From the cozy 38-square-meter Executive Twin Rooms with park or bay views to the expansive 92-square-meter Grand Corner Suites with breathtaking bay vistas, guests can choose accommodations that perfectly suit their preferences. The hotel offers a variety of room types, including elegant King Rooms, stylish Twin Rooms, and luxurious Suites, all featuring non-smoking and smoking options to cater to every guest's needs.
Booking these exquisite rooms through Agoda ensures you enjoy the best prices available, making your stay not only memorable but also budget-friendly. The platform offers a hassle-free booking experience, allowing you to secure your preferred room quickly and easily. With Agoda’s user-friendly interface and exclusive deals, you can relax knowing that your reservation is confirmed at the most competitive rates, giving you more freedom to enjoy your time exploring Yokohama.
Discovering Minato Mirai 21: Yokohama's Urban Oasis
Minato Mirai 21, an iconic waterfront district in Yokohama, Japan, is a vibrant fusion of modernity and tradition that captivates visitors with its stunning skyline and rich cultural offerings. This dynamic area is renowned for its futuristic architecture, including the striking Landmark Tower, which stands as the tallest building in the city. As you stroll along the picturesque waterfront promenade, you'll be greeted by breathtaking views of the bay, where the shimmering waters reflect the dazzling lights of the city. The atmosphere is alive with energy, as locals and tourists alike explore the numerous shops, cafes, and restaurants that line the streets, offering a delightful taste of Yokohama's culinary scene.
In addition to its architectural marvels, Minato Mirai 21 is a cultural hub, home to several museums, art galleries, and theaters that celebrate both contemporary and traditional Japanese art. The nearby Yokohama Museum of Art showcases a remarkable collection of modern art, while the Cup Noodles Museum provides a fun and interactive experience for families. Don't miss the opportunity to visit the historic Red Brick Warehouse, where you can find unique boutiques and artisanal shops housed in beautifully restored buildings. Whether you're seeking a leisurely day of shopping, a cultural excursion, or simply a spot to relax by the water, Minato Mirai 21 offers an unforgettable experience that encapsulates the spirit of Yokohama.
Traveling from Nearby Airports to The Yokohama Bay Hotel Tokyu
To reach The Yokohama Bay Hotel Tokyu from the nearest airport, Tokyo Haneda Airport (HND) is your best option, as it is just approximately 20 kilometers away. Upon arrival at Haneda, you can easily hop on the Tokyo Monorail, which offers a scenic ride towards Hamamatsucho Station. From there, transfer to the JR Keihin-Tohoku Line or the JR Yamanote Line, and head towards Yokohama Station. The entire journey typically takes about 40 to 50 minutes, providing a seamless transition from your flight to the luxurious comfort of the hotel.
Alternatively, if you are landing at Narita International Airport (NRT), the journey to The Yokohama Bay Hotel Tokyu will take a bit longer, around 90 minutes. Start your journey by taking the Narita Express (N'EX) train directly to Yokohama Station. Once you arrive at Yokohama Station, you can either take a short taxi ride or a 10-minute walk to the hotel, which is located in the vibrant Minato Mirai 21 area. This picturesque waterfront district is known for its stunning skyline, shopping, and dining options, making your arrival at The Yokohama Bay Hotel Tokyu not just a hotel check-in, but an entry into a world of exploration and relaxation.
Explore the Vibrant Surroundings of The Yokohama Bay Hotel Tokyu
Located in the heart of Yokohama, The Yokohama Bay Hotel Tokyu offers a prime location for exploring the city's most iconic landmarks and attractions. Just a short distance away, you'll find yourself immersed in the vibrant atmosphere of Yokohama Chinatown, the largest Chinatown in Japan. Stroll through its bustling streets, lined with colorful shops and authentic Chinese restaurants, and indulge in delicious street food like steamed buns and dumplings.
For a taste of Yokohama's history and culture, head to the Yokohama Red Brick Warehouse. These historic buildings have been transformed into a trendy shopping and entertainment complex, featuring a variety of shops, cafes, and art galleries. Take a leisurely walk along the waterfront promenade and enjoy stunning views of the Yokohama Bay Bridge.
If you're looking for a modern and futuristic experience, visit Yokohama Minato Mirai 21. This bustling district is home to iconic landmarks such as the Landmark Tower, one of Japan's tallest buildings, and the Cosmo Clock 21, a giant Ferris wheel offering panoramic views of the city. Explore the numerous shopping malls, dine at world-class restaurants, or simply relax in one of the beautiful waterfront parks.
These are just a few of the many attractions waiting to be discovered near The Yokohama Bay Hotel Tokyu. Whether you're interested in history, culture, or modern entertainment, this hotel's prime location ensures that you'll have a memorable and exciting stay in Yokohama.
Convenient Public Transport Stations Near The Yokohama Bay Hotel Tokyu
The Yokohama Bay Hotel Tokyu is perfectly situated near several public transport stations, making it a breeze to explore Yokohama and beyond. Just a short walk away is the Minatomirai Subway Station, offering easy access to popular attractions such as the Yokohama Cosmo World and Landmark Tower. Travelers can also hop on the subway at Tobe or Shin-Shibaura stations, conveniently located nearby.
For those looking to venture further, the Shin Yokohama Subway Station and Kannai Train Station are within reach. These stations provide excellent connectivity to Tokyo and other major cities in the Kanto region. Whether you're heading to the bustling streets of Shibuya or the historic landmarks of Kamakura, these stations offer a convenient starting point for your adventures.
Additionally, the Higashi-Hakuraku Station, Higashi-Totsuka, Hoshikawa, Tsuzuki Fureai no Oka Subway Station, and Nihon Odori Train Station are all easily accessible from the hotel. With such a wide range of public transport options at your doorstep, you'll have the freedom to explore Yokohama and beyond with ease during your stay at The Yokohama Bay Hotel Tokyu.
A Gastronomic Haven Just Steps Away
The Yokohama Bay Hotel Tokyu is surrounded by an array of exceptional dining options that will satisfy even the most discerning palates. Saikoushinkan is a popular choice for its exquisite Japanese cuisine, while Manchinro offers delectable Chinese dishes. For those craving a taste of authentic Japanese soba noodles, KADOHEI Tsuketen Soba is a must-visit. Indulge in the famous Tenshinpo at Manchinro Tenshinpo, or savor the flavors of Keitokuchin's traditional Japanese dishes. Sisiliya is a favorite among locals for its Italian fare, while bills Yokohama Red Brick Warehouse is perfect for a relaxed meal with stunning waterfront views. For barbecue enthusiasts, Midtown BBQ Yokohama is a must-try. And if you're in the mood for some mouthwatering Cantonese cuisine, Jukeihanten Shinkan1F is the place to be. With such an impressive variety of dining options just steps away from the hotel, guests at The Yokohama Bay Hotel Tokyu are truly spoiled for choice.
Shop 'til You Drop at Yokohama's Premier Shopping Landmarks
Located in the heart of Yokohama, The Yokohama Bay Hotel Tokyu offers easy access to a plethora of shopping landmarks. Just steps away from the hotel, you'll find FAUCHON Takashimaya Yokohama Store, a gourmet food haven where you can indulge in delicious treats and unique delicacies. For fashion enthusiasts, the nearby Minato Mirai Tokyu Square and Sogo Yokohama are must-visit destinations, offering a wide range of high-end fashion brands and trendy boutiques. History buffs will appreciate a visit to Kurumaya Gofukuten, a traditional Japanese store that has been operating since 1872, selling exquisite kimono and accessories. If you're looking for a unique shopping experience, head to MIHAMA Motomachi Honten, a charming shopping street lined with quaint shops and cafes. For those in search of bargains, Mosaic Mall Kohoku and Daiso Shop Isezakicho are perfect destinations, offering a variety of affordable goods and souvenirs. And if you're craving a taste of Asia, the Asian Spice Market and Akutasu Yokohamaten are sure to delight with their wide selection of spices, ingredients, and Asian-inspired products. With such a diverse range of shopping landmarks just a stone's throw away, The Yokohama Bay Hotel Tokyu is the perfect base for a shopping spree in Yokohama.
Luxury and Value: The Yokohama Bay Hotel Tokyu Offers Unbeatable Prices
Experience the epitome of luxury at The Yokohama Bay Hotel Tokyu without breaking the bank. With an average price of $223 per room, this five-star hotel offers an unparalleled level of comfort and sophistication at a surprisingly affordable rate. Compared to the average price of a hotel room in Yokohama, which stands at $118, The Yokohama Bay Hotel Tokyu truly stands out as a remarkable value for money.
From the moment you step into the grand lobby, you'll be captivated by the hotel's elegant ambiance and impeccable attention to detail. Each room is tastefully decorated with modern furnishings and boasts breathtaking panoramic views of the city skyline or the picturesque Yokohama Bay. The hotel's spacious and well-appointed rooms offer a sanctuary of tranquility, ensuring a restful night's sleep after a day of exploring the vibrant city.
In addition to the luxurious accommodations, The Yokohama Bay Hotel Tokyu offers a range of world-class amenities to enhance your stay. Indulge in a pampering session at the hotel's spa, take a dip in the indoor pool, or work up a sweat at the state-of-the-art fitness center. With several dining options on-site, including a Michelin-starred restaurant, guests can savor delectable cuisine without venturing far from their rooms.
Whether you're visiting Yokohama for business or leisure, The Yokohama Bay Hotel Tokyu provides an exceptional experience at an unbeatable price. Don't miss out on the opportunity to stay in one of the city's most prestigious hotels without breaking the bank.
Excellent Location and Wonderful Views
The Yokohama Bay Hotel Tokyu has received rave reviews from its guests, and it's not hard to see why. With an excellent location, clean and spacious rooms, and friendly staff, this hotel provides everything you need for a comfortable and enjoyable stay. The views from the rooms are truly breathtaking, offering a stunning panorama of Yokohama Park. The breakfast served at the hotel is also highly praised, with guests describing it as excellent. Whether you're a business traveler or on a leisure trip, this hotel is highly recommended for its prime location, impeccable service, and mesmerizing views.
Luxury and Comfort at The Yokohama Bay Hotel Tokyu
Immerse yourself in luxury and comfort at The Yokohama Bay Hotel Tokyu, a renowned 5-star hotel in Yokohama, Japan. With an impressive overall rating of 9.0, this hotel has consistently delighted guests with its exceptional service and top-notch amenities.
One of the standout features of The Yokohama Bay Hotel Tokyu is its excellent staff performance, which has earned a remarkable rating of 9.1. From the moment you step foot into the hotel, you'll be greeted with warm smiles and attentive service. The staff members go above and beyond to ensure that every guest's needs are met, providing a personalized and memorable experience.
Situated in a prime location, this hotel boasts a remarkable rating of 9.4 for its convenient location. Nestled in the heart of Yokohama, guests have easy access to popular attractions, shopping districts, and dining options. Whether you're exploring the vibrant city or attending a business meeting, you'll appreciate the hotel's central position.
Exceptional9.0
Facilities
Exceptional9.5
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
【Notice Regarding Facility Usage Fees for Children Sharing Beds (Effective April 1, 2025)】
Starting from stays on April 1, 2025 (Tuesday), a facility usage fee will be applied for children sharing beds on the Bay Club Floors (23rd-25th floors).
We kindly ask for your understanding in this matter.
■Check-in on or before March 31, 2025 (Monday)
For both general floors and Bay Club Floors, children of elementary school age and younger can stay for free if sharing a bed.
■Check-in on or after April 1, 2025 (Tuesday)
For general floors, children of elementary school age and younger can stay for free if sharing a bed.
For the Bay Club Floors, a facility usage fee of 5,000JPY per person per night (including taxes and service charges) will be applied for children of elementary school age and preschool children aged 4 and above, even if sharing a bed (infants are free).
*For reservations made on or before December 30, 2024 (Monday), no facility usage fee will be charged for children sharing beds.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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10 most recent verified ratings received by the property
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The hotel enjoys a great location, which has been highlighted by numerous reviewers. It is easily accessible from landmarks and transportation, making it an ideal choice for travelers who want to experience the city. Many guests have also praised the nice view from the hotel rooms and the cleanliness of the hotel. The staff members have been described as excellent by many guests, which contributes to the overall positive experience of the hotel.
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I took the opportunity to visit Kamakura for the first time in 40 years while going to a live event. The K Arena was within walking distance, which meant I didn't have to use the crowded station. Depending on the destination, different train lines are used to get around Yokohama, and transfers can be a hassle, but since it's directly connected to the Minato Mirai Line, it was convenient for moving around during sightseeing. I stayed in a bay view room on the 21st floor, and the room was spacious enough to comfortably spread out a yoga mat and relax. There was a user-friendly table set where two of us could have tea while working on our PCs, along with a relaxing chair and a side table. The best part was the terrace; the view without glass was fantastic. However, the washroom and water areas were a bit inconvenient. Although the toilet and bath are separate, there is only a partition within the room, so they cannot be used at the same time. In the shower room, there is no space to place items, so if you bring anything other than body soap, it has to go on the floor. The sink area is wide but cluttered, and although there is a lighted mirror, there wasn't a chair to use it. Also, there was no place to put clothes while changing, which was a bit inconvenient; I wish there had been a stool with wheels. That said, the breakfast didn't have a wide variety, but everything was delicious, and I thoroughly enjoyed it both days. All the staff greeted us with smiles and were very pleasant when assisting. When I made a mistake and housekeeping couldn't come in, they left a note on the door, and later that night, when I requested towels, they were very accommodating. I will use this place again the next time I visit Yokohama. Thank you very much.
この度は横浜ベイホテル東急をご利用いただきまして誠にありがとうございました。 また、貴重な評価とまたご利用いただけるという嬉しいお言葉をいただき重ねて御礼申しあげます。 いただいたご意見を真摯に受け止め、これからも皆様に上質なやすらぎの空間、洗練された味、心を尽くしたおもてなしがご提供出来ますように努めてまいりますので、引き続きご愛顧賜りますよう、お願い申しあげます。 次回も横浜みなとみらいにお越しの際はぜひご来館いただけますよう、スタッフ一同、心よりお待ち申しあげております。
Came to Yokohama for the Hyrox race. This hotel is perfect because it's right next to Pacifico, where the race is held. Location-wise, it is ★fantastic★. The hotel is above the Queens Square Mall and Minatomirai train station. It is also walking distance from an amusement park, the World Porters Mall, and the Cup Noodle Museum. The rooms are spacious and comfortable. The toiletries provided are of topnotch quality. There was a morning where I retuened to my room to get something, and saw the housekeeping staff work. They definitely in a solid effort in cleaning my room. I will definitely book this hotel again.
この度は横浜ベイホテル東急をご利用いただきまして誠にありがとうございました。 また大変嬉しいご意見を頂戴し重ねて御礼申しあげます。 これらのお言葉を励みに、これからも皆様が快適にお寛ぎいただける空間と温かいおもてなしがご提供出来ますように努めてまいりますので、引き続きご愛顧いただけますよう、よろしくお願い申しあげます。 次回も横浜みなとみらいにお越しの際はぜひご来館いただけますよう、スタッフ一同、心よりお待ち申しあげております。
Our previous stay at this hotel was better that this time. Maybe the location of the room made the difference. The hotel still maintained their rooms cleanliness, the reception desk staff were helpful and still efficient. One staff at the concierge desk was throwing my small luggage into the airport limousine bus trunk below, not sure it's the right way to handle it, considering we are in Japan and there is no reason to throw the bag eventhough it's still 6.25am and we were the only guests who left that morning. Hopefully the hotel could take note of this matter. We love the hotel and still want to come back whenever we visit Yokohama.
この度は横浜ベイホテル東急をご利用いただきまして誠にありがとうございました。 また、貴重なご意見をいただき重ねて御礼申しあげます。 リムジンバスご乗車時のお荷物のお取扱いにつきましては、配慮のある対応が出来ず大変ご不快な思いをさせてしまい、誠に申し訳ございませんでした。 いただいたご意見を真摯に受け止め、これからも皆様に上質なやすらぎの空間、洗練された味、心を尽くしたおもてなしがご提供出来ますように努めてまいりますので、引き続きご愛顧賜りますよう、お願い申しあげます。 次回も横浜みなとみらいにお越しの際はぜひご来館いただけますよう、スタッフ一同、心よりお待ち申しあげております。
We really enjoyed our stay. The staff was very kind and helpful. It just felt really easy, and the area in general is full of so much to see and do. We were able to relax but also enjoy lots of good Japanese food, strolls in the evening because the area feels safe and clean. Only thing I wished was that there was no fee for the pool use- and a pretty big fee at that! But that wouldn’t keep me from staying here again or recommending it to others. We went to an onsen in the area instead.
この度は横浜ベイホテル東急をご利用いただきまして誠にありがとうございました。 また今回のご宿泊に関する貴重なご意見を頂戴し、重ねて御礼申しあげます。 これからも皆様がごゆっくりお寛ぎいただけるより快適な空間と温かいおもてなしがご提供出来ますように努めてまいりますので、引き続きご愛顧を賜りますよう、よろしくお願い申しあげます。
260 meters to public transportation
Free Wi-Fi in all rooms!
Currency exchange
Air conditioning
“Exceptional Service by Hotel Staff”
This hotel was the best. Great location adjacent to many attractions and a 2 min walk to the interconnected malls to the metro train station and retail shops. The rooms were clean and large with fantastic bathroom with coffee making facility. But the most outstanding experience were the staff who went above and beyond helping me to see a doctor to get a script for medication I had forgot. A big thank-you to Moto Suwabe and Yoon Jinyoung who not only sourced a Dr within walking distance to the hotel but personally walked me to the appointment and then walked me to the pharmacy to pick up the medication. I cannot thank you enough. Highly highly recommend.
この度は横浜ベイホテル東急をご利用いただきまして誠にありがとうございました。 またスタッフに対する大変嬉しいご意見を頂戴し重ねて御礼申しあげます。 頂戴したお言葉を励みに、これからも皆様が快適にお寛ぎいただける空間と温かいおもてなしをご提供出来ますように努めてまいりますので、引き続きご愛顧いただけますよう、よろしくお願い申しあげます。 次回もみなとみらいにお越しの際はぜひご来館いただけますよう、スタッフ一同、心よりお待ち申しあげております。